Steve has been excellent from the beginning to the end. He is so responsive, very professional, prompt to get the job done without any drama. He is confident of his work and would give you all the assurance. He only charges you once the job is totally finished, does not get any payment upfront. The price is very reasonable for the products he uses, warranty length and type and the service he provides. They finished the job in 1 day, cleaned up everything. We got 11 offers, did quite some research and talked to all types - small, medium, big size companies prior. We are happy customers. Very glad to have gone with Steve. read more

We didn't work with Roofer 911 -- they were too busy to take us on -- but this seems like a class-act company. They responded quickly with questions about our situation when we contacted them via Yelp, and when they said they were too busy to come out, Steve offered a referral to another roofing company. That says a lot about their customer service and focus. read more

I would definitely recommend Roofer 911. I spoke with Steve, the owner, a number of times and he explained the options and was very knowledgeable. He used satellite images of my house to give the estimate, no visit needed. The proposal and approval process was simple and quick. He gave a few options but ultimately recommended the less expensive product. The crew was polite and they did a very good job with the clean up. Replacing a roof is a messy job but once they were finished you could barely tell any of the mess was there. read more

Roofer 911 was very quick and professional to respond to our roof repair. Steve, the owner showed up to trouble shoot the roof, but never climbed on the roof, he took pictures from the ground and provided an estimate this way. So the estimate was based more on experience than on close inspection. The contract process was all online and very quick and easy to understand. The day of the repair, the team showed up on time and were on the roof for a long time banging away. The repair was done, and as the crew was leaving I asked about the repair, they said it was all done and a "quality repair". It took over a week to hear again from Roofer 911. Steve called to let me know that the charge for the repair was coming through. Overall it was a good experience, and the repair seems to be holding. read more

Great experience! Steve came out, answered our questions, provided an estimate later in the day and had the roof issue fixed within two days. The best service around. Thanks, Roofer 911. read more

I checked lots of reviews from various companies before choosing Roofer911.  Steve came out and provided an estimate for a new Roof, Gutters, and Fascia boards spanning the front and rear of the home.  I wanted the Fascia boards completely replaced with pvc composite.  Unlike other contractors, Roofer911 didn't need or want a large deposit.  Steve said that I would write him a check when I was completely satisfied with the installation. His estimate was very competitive, and I had others that were thousands higher.  Young, the scheduler, was great to work with and extremely professional and responsive.  The roofing team was meticulous in checking and replacing all damaged roof boards, very impressive. They even painted my ugly flu a nice black to go with the Pewter Grey roof.  I did have a couple of questions when the gutter team was on-site, and I contacted Steve.  Steve answered right away and resolved the issue with the team leader immediately.  Steve was on-site for the start of the project and always available by phone. The roof and gutters look great! read more

My skylight started to leak and I called Roofer 911 after finding them on yelp. Customer service was very professional from beginning to end. Steven answered my call right away and we set up an appointment for the following day for him to come over for an estimate ( I had called other companies who wanted to schedule for two weeks later). He was very knowledgeable, honest and explained what the repair would entail and gave me a very fair estimate. I asked him several other questions regarding my roof and he gave me upfront and honest answers with thorough explanation. The repair was done in a timely manner with staff who knew their job quite well. There was even a follow up call after the job was done. I 100% recommend Roofer 911 to anyone who needs roofing or skylight work. Steven, thank you so much for an exceptional customer experience. read more

Noticed a small water spot on one of my upstairs ceilings about 6 months ago, didn't really think much about it, so I just painted over it. Fast forward to a few weeks ago and another water spot appeared in almost the exact same area. At this point I realized I better get someone to look at it. I called a bunch of roofers to try to get them to come out for estimates. Some were scheduling 2-3 weeks out and some wanted $150+ just for an estimate because I live in a 3 story TH (ground level) so they would need a 40 foot ladder. I ended up purchasing a leak detection with Infrared deal on AL, I was heading out of town for a week on vacation so I was trying to schedule the day I got back. I received an email pretty quickly from Steve saying he would be out to look at the roof on the day I requested. Steve arrived during the stated window and checked the area that had the water spot with his infrared gun, he then proceed to check all the other rooms to make sure that was the only spot of water intrusion. When he was done he went outside and looked around and then sent me a very detailed repair estimate within 15 minutes. He even stated he could have his team out that day. Me doing my due diligence though had a few other estimates already scheduled as well as called a few other places. A few days later we decided to go with Roofer911, we had the possibility of a mini snow storm hitting the Northern VA area on Thursday night so we wanted to get the roof taken care of before then. Originally scheduled for Wed the day we signed the contract, it was raining so it was rescheduled until Thursday. The 2 man crew was there for about 3 hrs, when they finished they showed me some before and after photos as well as took down an old Satellite dish I had requested be removed. Bonus points for when I asked how the roof condition was and was told it could last another 10+ years, as I had a few companies tell me the roof should be replaced (its only 15 years old). Steven called me that evening to follow up and let me know everything went well as there was no issues. And while only time will tell (have to wait for the next rain storm or big snow storm) hopefully the leak is now gone. read more

This company does fast service! Here are a few reasons I gave excellent rating. 1. Their quick (next day) availability. 2. Entire Transaction done via phone and/or email. 3. I didn't have to be home during the service time. 4. Before and after pictures came directly to my email once job was complete. 5. Work done and everything cleaned up well. 6. Steve was nice and easy to communicate with! Thanks Roofer911! read more

Roofer 911 - Roofing Near Me

See all

Our experience with Roofer 911 was the best that can be asked for. We discovered a leak due to wind damage but had also been aware that the roof was reaching the end of it's expected life being ~20 years old. We contact a number of highly rated companies through Yelp. Steve and his organization set themselves apart with speed, efficiency and value. All of this is especially noteworthy as the process began the weekend before Christmas. We evaluated the quotes received and awarded the job to Steve a few days after Christmas. A few short days later the job was scheduled, the materials arrived and the crew was to work. The crew was attentive and efficient. Old roof stripped, new roof on...all in about 8 hours. Other than the new roof you would never know that they were there. Everything was left clean and just as it was before their arrival. An excellent experience and I would highly recommend them to anyone. read more

From start to finish, I had a great experience with Roofer 911. Steve responded within minutes to my request for a consultation and was at my house just a few hours later checking out my roof. I had described the problems I had been having and he knew right away what the problem was and after viewing the roof confirmed his evaluation. Steve was friendly and prompt, and provided a quote shortly after his visit. His team arrived early the next morning to fix the problem on my roof and when they were up there they noticed that the existing fascia was still in good shape and didn't have to be replaced with a new one. They were able to use the existing piece and affix it securely, and also went ahead and secured the other fascia on my roof since they looked like they would soon fall off. Using the existing piece shaved off a considerable amount from the original quote. I appreciate such honesty, and amazing customer service. Steve was quick with communication and so easy to work with. I had a great experience with Roofer 911 and couldn't recommend them more highly! read more

We had a leek in our skylight and went on the roof to see if we could see anything obvious that we could fix. We weren't able to tell where the water was coming from, so we called Roofer911. Steve was able to come out the next morning to give us a free estimate. I was expecting to be told we needed a new skylight or whatever the most expensive option would be, but Steve was very honest and told us that it was an easy fix that we could do ourselves if we were comfortable going up on a ladder. He even told us what products to use and about how long we had on our roof. We'll definitely call again if we need any roof work, it's great to find people who can show up quickly and are honest! read more

If I could give this company a zero - I would have! We hired these guys to do some work for us last Dec. (2012) Roof was leaking. He came in and declared that he knew what was wrong after he stood in the middle of the floor with his infrared red equipment - ridge problems - contractors did a shoddy job - mind u the house is 8 years old, never had the problem. Fixed the issue he claimed. It took a few months before another hard rain came through and oops, water came in again. Called them back, they came out and claimed perhaps they did not fix the ridge completely - so now their guys are going to take care of it. One month later - another hard rain came through and it leaked again - notice pattern (only when it rains very hard the roof leaks). Called him again to inform him of the recurring issue and let him know the problem was not fixed - this time he did not return my call so I had to call again and this time I got him in person. As usual in his sales man way he declared the roof is no longer under warranty - he does not allow you to talk - rudely interrupts all the time. With persistence, I finally get the chance explain to him that the problem was never fixed because the leaking is only obvious when it rains really hard - he declared it is a new source - really? This guy is just a sales man - trying to get your work. Instead of doing diagnostic work so he can fix the problem, he quickly draws conclusion and may be missing the source of the issue. If it is a unique issue - takes multiple go around to get fixed. So if you have a problem that is very obvious - this may be the business for you. If it is unique, you may want to look for someone else. Be AWARE! read more

We noticed a leak in the roof of our nursery following a bout of torrential rain. We called Steve at 5:30pm on a Saturday and he was at our house at 10:45am the following day. Amazing! Steve was professional, friendly, punctual, and even took his shoes off in our home. He went above and beyond to diagnose the problem and even told us how to remedy it ourselves (caulk). Steve was honest and didn't even charge us anything for the diagnosis. He must have been at our house for a solid hour at least! I would have no hesitation recommending Steve for any future roof repair. I would say his Angie's list reviews speak for themselves and I'm glad we found him. read more

Wow. I was very impressed with the speed and responsiveness of Steve, who answered my call and came out for the estimate. He was very friendly and knowledgable and answered all my nagging questions patiently. He did not pressure me. The day of the install (they replaced my roof), the workers arrived on time, put out tarps to catch all the debris and cleaned up afterward (even used a big magnet to find any hidden nails around the yard). The price was right and the job was magnificent. Thanks, Roofer 911 and Steve. You did a great job! read more

Steve and Roofer 911 recently replaced the roof on my mother's townhouse and we are extremely pleased. Everything from start to finish was efficient, seamless, and professional. He replied quickly with a detailed quote, provided an electronic contract, and was available to answer all of our questions and requests throughout the process. Steve educated us on shingles, and also came out to help my mom confirm and select the correct shingle color that was closest to her existing color which was very important to her. Steve had us scheduled for the replacement within 10 days which was fantastic given the hectic schedules of roofing companies these days due to the crazy/wet weather we've had this summer/fall. His crew dropped off materials on Friday as we were scheduled for work the following Monday. Unfortunately, it rained on Monday so the work job was pushed by two days; we were promptly contacted by the company's office/scheduler on Monday and notified of the delay and new date. The crew started early on Wednesday and completed the work the same day by late afternoon. They did a great job, and cleaned everything up nicely with no disruption to my mom's front or back yards. Steve followed up the next day to see how everything went and to make sure we were happy and satisfied which we were. The roof looks great! It's very refreshing to work with a company and owner who is so committed to customer service and a quality product/experience. Thank you Steve! I'll definitely be calling Steve/Roofer 911in a year or so to replace my own roof and won't hesitate to recommend him to others. read more

If you want an honest assessment and analysis of the condition of your roof and gutters, Roofing 911 is your "go to". Steve the owner of Roofing 911, couldn't have been more generous with his time and knowledge when he came out to give us an estimate for the cost of replacing our 18-year-old roof. We had been told by several other roofing companies that our roof was in need of replacing so we assumed that Steve would give us an estimate and timeline for getting the roof replaced. We were pleasantly surprised when he told us that the roof had another five years of life. His extensive and diverse knowledge of roofs was apparent in his explanation and justification for his assessment. While he had back-back appointments scheduled for that day, he took his time to answer the many questions we had. He was honest in letting us know what he could and could not do for us and told us to call any time with questions and concerns we had. He was all about customer service, and his love and passion for his work was a refreshing experience for us. His philosophy, "if it's not broken, don't fix it" works for us. It was an added bonus that he took time to educate us and provide helpful resources to support his recommendations. Roofing 911 is a rare find - it's no wonder he's always busy and gets high ratings! We are so grateful to have Steve as a resource for our future roofing needs!! T & S Gold, Mclean read more

I was a happy customer of this company. Roofer911 fixed my two roof leakings. Today is a rainy day and my phone decided itself to dail the Roofer911 number 5 times. Within a minute Steve called back. What a good customer service. Thanks Steve. You PASSED the test! read more

Working with Steven was great, easy, and re-assuring. Steven was even able to schedule the work to be done next day before the next scheduled rain event, what a huge relief to not have to worry about the weather again! read more

Steve provided such a quick quote (done over aerial imaging). The entire process was very quick, once proposal was signed, we got scheduled about 2 weeks out. The crew arrived early in the morning and entire roof replacement process was very smooth, took day and a half. I especially liked how the crew ensured the unfinished part of the roof was protected overnight in case the rain comes. They used tarps with materials stacked on top of them over unfinished areas so that tarps stay in place. It did not rain overnight but still it was great preventative measure. The crew did great clean-up afterwords and left the area completely clean. The new roof looks fantastic in Pewter Grey color! Many thanks, Steve!!! It was pleasure working with you! read more

Steven and I have worked together since 2012 and I'm always impressed with his concern for his roof repair customers' satisfaction. Roofer 911 has hundreds of 5-star reviews because of Steven's commitment to quality roofing services and unmatched customer support. It has been my pleasure watching as Roofer 911 has grown into one of the leading roof repair contractors in northern Virginia. read more

Apologies for my overdue review. Steve and his team completed our roof replacement back in April. His crew was very professional, responsive, and did an amazing job with our roof in a very timely manner. Thank you! read more

I've been using this company for years for repairs and this week had a full roof replacement and gutters too. The price was reasonable and there's a warranty on both. There was a minor glitch about the work getting delayed a month due to the person who schedules leaving but it finally was addressed. read more

TL;DR. We had Roofer 911 perform a complete roof replacement, and we couldn't be happier with the cost (even though Insurance covered it), the speed, the help with homeowners, or the quality. Steve, and the workers, were incredible to work with. Details In January we got "hit" with a round of people telling us everyone in the neighborhood needs a new roof because of hail damage. Of course, I didn't really buy it, and brought in our insurance company and a different roofing company. We did, indeed, need a new roof, and our CertainTeed shingles had a design flaw so that everything needed to be replaced. After a few concerning issues with our roofer, including that they wouldn't send an estimate and instead would "work with insurance", we turned to Roofer 911 for a third opinion. I found them after reading Yelp reviews, and chose them based on the amount of repair work they've done, and that they've been in business for over 40 years. I couldn't have made a better decision. As mentioned, the CertainTeed shingles on our roof had a design flaw, and the reviews online were not very good for the newer models, so I wanted some other options, knowing I would have to get it approved by our homeowners covenance committee. After I emailed the company, Steve replied within the hour, during the weekend, and came by the next day to confirm that we had problems. He also dropped off three sample shingles, two GAF which match the color of our current shingles, but have a longer warranty and better reviews, and one which was our current shingle for comparison. I was able to bring these over for the covenance committee to review and approve the new shingles. I also received a detailed digital contract, listing the cost and amount of each part as well as the cost of labor. Roofer 911 was the only company that did this, and when I asked about it from another company I was told they'd work with insurance, so I had no idea what was actually going into our new roof. We scheduled the replacement for about 5 days later (a Saturday). Friday evening we returned home to see the materials placed and ready to install, and they started around 8 Saturday morning. We had a bunch of workers, and they were done within about 12 hours. I'll say, replacing a roof involves a LOT of banging, so we found ways to leave the house. But we felt incredibly safe with the workers, and they were really focused on getting the job done well. The caps over the ridges cover more than the previous caps did, and the roof in general looks excellent. They cleaned up absolutely everything (which is amazing based on how much mess we saw during the process), and you wouldn't even know they had been there. When they finished the work the head worker came over to make sure I was happy with the work and the cleanup. We haven't had a hard rain yet, but so far everything looks more solid than it had before we got the roof. I'll certainly update if we run into problems. Throughout the process Steve has been incredibly responsive and honest. He's made clear that he wants us to be happy, and is genuinely interesting to talk to. I've already referred Steve to my in-laws who had damage during a recent wind storm I really can't recommend the company enough if you're looking to get your roof replaced. read more

See all

We called a few roofers in the area after a storm damaged our roof. After getting several prices we hired Roofer911 to do our roof, gutters, and minor roof repairs. Steve and his crew replaced the the roof, put in new gutters, down spouts and leaf guards. It looks beautiful! They left no mess, were very friendly and professional, and everything was cleaned up quickly. I would highly recommend them. read more

Once again I was in need of a roof replacement and once again, based on my previous experience with Steve, I went with Roofer 911. Just like last time, exceptionally responsive, quite fairly priced and on schedule. Most importantly, though, all the work from beginning to end was done perfectly. There was no cutting corners with every detail over and above what I have seen others do to include previously on my house. Extra care and materials went into those places where trouble often starts. It is quite nice to know I have a roof that will be worry free for many, many years. and, of course, always great to not have high pressure sales pitches but someone who lets the quality of their work speak for them. read more

I had a great experience with Roofer 911. I contacted Roofer 911 around 9am and by noon they were at my house providing an estimate that included pictures and descriptions. Signing the agreement for work was all done online and the payment process was online as well so i never had to take time off work to be at the house. Roofer 911 was in constant communication with me throughout the process. This company has a competitive advantage because of their technology and communication systems in place. You can tell they spent some time figuring out how to make it easy for their customers and it shows. Highly recommend. read more

Steve has great customer focus. Very fast response -- from my initial request for roof repair to his follow-up to my questions. The crew arrived on time as scheduled, reviewed the work plan, and, after completing the repair, spent time with me to show the repair results. Highly recommend! read more

Steve came to look at a leak I had on my garage roof, Steve knew right away what the problem was by just looking at my roof. Steve saw the front gutter was not pitched high enough for the water to drain on the opposite end of the house. Steve advised me to replace the front gutter on the house. Steve was super nice and I greatly appreciated his honesty, if I ever need anything done again with a roof it will be Roofer 911 for sure. Thanks Steve. read more

We had some damage to our townhouse roof following the wind storms that came through recently. After debating repair vs. replace, we decided to seek replacement considering the age of the roof and prior damage. We contacted a few different companies with a wide range of estimates, from as low as $5K to as high as $9K. We decided to go with Steve's Roofer911 for several reasons. He did not seem at all shady or dishonest, as some of the others I spoke to did. He was very nice to interact with and seemed to care about the job. He came into my home, used scanners to check for moisture in every upper-level room and made an assessment about what should be done. He did not push for full replacement. We received an estimate in the middle of the range I mentioned above and decided to go with it despite it not being the lowest simply because Steve seemed like a knowledgeable and good guy. The roof installation took all day (0800 - 1900). The crew seemed to be hard-working and professional. We ended up having some minor damage to our outdoor lighting and flower beds. The guys on the roof were really tossing the old shingles all over the place! Have to cut them some slack as being up on the roof all day, especially a high townhouse with a steep grade, is not easy. My only wish is that I had been asked to take down the lighting and attempt to protect the flowers in some way. The cleanup at the end of the day left a little bit to be desired and I had to do some secondary cleaning the next day. In the end though, upon mentioning these small issues to Steve, he was very accommodating and worked with me so that my wife and I ended up 100% satisfied. The roof looks great and the neighborhood has already been complimenting it. Steve was responsive, professional and friendly throughout the entire process. read more

Steve was great to work with start to finish and I highly recommend getting your roof replaced by his company. He came out on very short notice to examine my roof which was damaged by the wind storms earlier this year. He took pictures and by later in the day, was able to send a quote with satellite images for the square footage and pitch. While I did not get other quotes, from my research, what I paid is very fair for the area. The roof replacement consisted of Steve's team putting materials on the roof and lawn the day prior, and took about less than half a day. His team did a great job cleaning up and there was only one nail that was missed on the deck. The roof looks great and I hope to go to Steve for any roof replacements and repairs in future homes. read more

The Job: Repair ridge vent on my roof, which was not secured or sealed properly. Summary of my experience with Roofer 911: PROS - So far, the integrity/quality of work looks to be strong. - Steve is incredibly friendly. - Once I was able to get in touch with Steve, he had a crew out the next day to complete the job. CONS - I had some trouble with timely calls back both before and after the job (my advice is to email rather than leave voicemails). - I believe Steve's prices to be high, although admittedly I did not get other estimates. I would advise getting clarity on exactly what is being done to complete your job, including whether materials will be replaced vs. reused. In some cases, that's impossible to know beforehand, but to the extent you can, err on the side of asking for more detail in the estimate so you can have greater comfort in the price of the job matching the resources required. read more

Steve, owner of Roofer911, was very timely in his response and work process. We had a leaking skylight that the installer had not been able to fix--even though it was guaranteed. Steve's work crew was nice and appeared to know exactly how to complete the repair. So far, we have not identified any leaks. We would recommend Roofer911 for other roofing needs. read more

We just bought a "new" old home that needed a lot of repairs, and among all the contractors we hired Steve certainly stands out: he is passionate about this job and was able to book us in the same week. We had our gutters and a part of the screened deck roofing done by them, and both jobs are phenomenal. Steve personally follows up after the jobs are done, and will only process payment once we're happy with the job. read more

I contacted them to resolve a (small, slow) leak in my roof after a different company failed to fix it despite making the recommended repairs. It turned out to be a different issue than what the previous company thought. The worker for Roofer 911 identified the problem and fixed it on one trip. read more

I am so glad that we have selected this company to replace our roof. We started the process trying to fix a leak and they gave us a quote for fixing the problem. they also gave us a quotation for replacing the roof only after I asked for it. they did not pressure us into going one way vs. the other which was great... their work was complete and clean. I actually found myself taking mental notes about areas that I wanted to make sure they address only to find out that they dealt with it even without me mentioning it... the owner of the company showed up multiple times during the process to inspect the work and came over a day after to make sure that all is good. they cleaned up everything before they left and were extremely professional. if there is one thing that they could improve on, it would be communication around material delivery the day before the work... but that was not a big deal as it was not intrusive I highly recommend this company read more

"Scam" would be the perfect word to describe this company. Steven Briesemeister the owner/manager is the worst of them all. I went to them to replace a plywood rotting on the upper side wall of my house, measurement 2X1X14. I specifically said that I would like to have the rotted wood replace. He agreed with straight face and stated no problem, "I will have that done to your specification". After the work was done I paid $900. I had the work inspected and come to find out the rotted wood was still there because they just covered it up with a new siding. Steven Briesemeister is so full of dung that he actually convinced himself that they did a great job. Great job of swindling people. Word of caution to all living in the northern VA area. If you need any work done in your home. This is not the comapny you want. And if you ever had a chance to talk to this guy Steven Briesemeister, be very careful because he is a CON. read more

Called Roofers 911 about a leaky roof. Steve left a voicemail that his company didn't have anyone available, but recommend another company that we ended up using. Although I didn't use Roofer 911's services the fact they called knowing they weren't available and recommended a reputable company was a class act in my book and warranted a review. read more

I called Roofer 911 and spoke with Steve concerning a leak that was in my kitchen ceiling. He was able to stop by the next day and immediately told me what the issue was. At first I told him I just wanted him to patch the roof but I called back and decided I wanted the entire roof replaced. He called me back within the next two days with a quote and his crew started the following week. The job was completed on time and the work is exceptional. I also appreciated how the crew cleaned the area thoroughly before departing. I didn't find any stray nails laying around or on the ground. I actually found Roofer 911 through yelp and I encourage anyone to give them a call. I was impressed from the very first phone call. read more

Steve and his team did a great job. Estimate was on time and accurate / team was hard working and courteous