We are HUGE fans of Augustine Roofing! They replaced our roof back in June, 2013 for an extremely reasonable price (less than $8K for SFH). They are consummate professionals: very knowledgable about all things having to do with the roof (they aren't storm chasers that are bilking you & your insurance company out of $20K+ for a "replacement"), customer-service minded, and extremely responsive with a "we'll be right there" attitude. Following our roof replacement, after crazy hard rain, I've had them out to look at two small places we thought were related. Again, they respond and arrive PRONTO! No charge.
In March, soon after we had the deluge of rain that dumped several inches of rain in the area within a day, I noticed a water stain in our kitchen ceiling, under the slight overhang on our deck. It was an area that I had called them about three years ago. I called them again and had an appointment the next day!
Paco came out and after inspecting the overhang, went up to the next level and looked at our window the next floor up. Upon inspection, he patiently & clearly explained to me, with his phone pictures, that there was a gap between the J-Channel and our window, and with driving rain, was getting IN that gap and traveling down through the wall and dripping onto the kitchen ceiling. In fact, given the location of that stain, the window was a likely culprit to the last time it stained and they came out three years ago!
Back to Paco, he applied caulking around the window; pulled up the sealant on all the nails on the overhang and resealed them; AND went on top of the roof and did an inspection. I offered to pay for his time, especially since caulking my window isn't a roof repair, but he insisted that wasn't a problem. I also appreciated that he called the office and let them know what he was going to do. This wasn't a personal favor - this was an Augustine Roofing favor!! ALL FOR FREE!!! FREE!! Who does that?
My neighbors used Augustine Roofing to replace their roof two years ago and they're still delighted with it! I'll never forget back in Spring 2013, when Owner, Bill Augustine, came out and gave us our estimate and it wasn't the $20K our new neighbors all assured us it would cost to replace our roof. When I questioned him about it, he told me flat out - it just doesn't cost $20K to replace a roof (presumably barring major structural issues). He explained that often a company - or a storm chaser - gets in a neighborhood and does a roof. Because people don't have time to research + they have big bank accounts, they just go with the company their neighbor used and so it goes. I'm glad we didn't do that. They're an A+ Accredited Business with BBB and it shows! I wish they offered more services. We would use them! I wish it wasn't so hard to find Contractors in this area that charged a fair and honest price for their services (see my review on the STELLAR "Dr. Watts" Master Electrician). Call Augustine Roofing, you won't be disappointed! read more