Horrible experience!! I had the $38 pedicure and this is what my heel looked like. The exact same way it looked prior to the pedicure. I complained and the manager had the tech fixed it but here is the end result. No moisturizer after. read more

Queen Spa - the $38 pedicure - Skin Care Near Me - Austin, Texas

One of my favorite nail salons in Austin. Strong recommendation to make an appointment as things fill up! These gorgeous nails done by Lee. read more

Queen Spa - One of my favorite nail salons in Austin. Strong recommendation to make an appointment as things fill up! These gorgeous nails done by Lee. - Skin Care Near Me - Austin, Texas

If I could give negative stars I would! I came in for the first and last time for a pedicure. The person who did my pedicure Lilly was horrible from the start. 1st problem was she didn't speak to me when I sat down, she was so focused on speaking to the person she was working with. The pedicure itself was terrible, I was supposed to get hot stones and trust they were damn near cold. Paid for an actual massage and that is Not what I got! Worst experience I have EVER had! Update: the manager met with me and she made everything right! I truly appreciate her as so many people do not take time to care about customer experience! Please visit Queen Spa as the salon is nice and they do offer multiple options for services! read more

Queen spa is the best nail salon in Austin! Every nail tech I get paired with, I leave with a 10/10 nail experience. Very skilled at what they do, especially Lee! She shaped my nails so nicely, and the polish was perfectly painted. Highly recommend this spot. read more

Queen Spa - Nails - Skin Care Near Me - Austin, Texas

I came based on the good reviews and wanted to walk out as soon as I came in. The shop is so tight and the manicure tables are literally right next to each other. There is no personal space and your chair is touching the client next to you. I was so uncomfortable esp during Covid times... I requested a basic manicure with regular polish and I asked for black tips (French design). The tech had to redo my nails two times because the color would run when she would put the top coat on and also because the lines were crooked! She was impatient with the dry time by putting on the top coat too soon. I get French design on my nails all the time at other places and they have all looked symmetrical and the polish is flat. The results from today are SO sloppy looking and textured, even after she tried to fix it. I felt rushed so I just paid and left but I will NOT be back. read more

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I don't get my nails done very often but this was a great place. I called in advance to see if I needed to book an appointment and they said they accepted walk ins. They took my name and the service I was wanting down over the phone. About 15 minutes later I had arrived and was seating with a nail artist. I got a coffin style dip nail service with a small design on each hand. The service was fast and I got exactly what I wanted. Pricing was fair for what I got, about $60 not including tip. Will definitely be returning here in the future. read more

Lee did an absolutely incredible job with my SNS manicure. Not only was she meticulous and kind, but super thoughtful! She made sure I had a beverage, liked the shape, color, etc. I recommend anyone who gets SNS done to book with Lee. read more

Queen Spa - SNS Manicure - Skin Care Near Me - Austin, Texas

I was in the area and stumbled upon this salon. I didn't realize I needed an appointment until I walked in but they went ahead & sat me down for my pedi which I appreciated! The salon itself is so peaceful and pretty, feels clean and well taken care of. My pedicure was amazing. I wish I remembered her name /: read more

Queen Spa - Gel pedicure - Skin Care Near Me - Austin, Texas

I went here this weekend for the first time but have mixed feelings. I made an apt online with a specific technician after seeing some of her work online. I walked in at my apt time and was not asked my name and just thrown to the closest tech. There was zero attention to my cuticles, no soaking of my hands or cleaning up of the nail bed. This was my first time doing SNS so maybe that's normal but I've never paid for a manicure where they didn't at least soak your hands first. They started going at my nails with a battery powered drill and then filing which felt more uncomfortable than comfortable. It's a pretty good price and overall I don't hate how my nails look but some attention to detail could go a long way. You can tell from my photo that some of the nails are lopsided and weren't evened out. read more

Queen Spa - Uneven ring and pinky finger nails - Skin Care Near Me - Austin, Texas

We had a wonderful experience at Queen Spa! Our group of 4 did a walk in and waited only a few minutes. They even seated us all next to each other. Everyone's nails looked amazing and the service was great. Going to be my go to for nails in Austin!! read more

Excellent nail art by Lee today at Queen Spa. This is my go-to salon, and Lee will be getting my appointments from now on! Highly recommend. read more

Queen Spa - Skin Care Near Me - Austin, Texas

Best Nail Salon in Austin. Mani/pedi/brows/lash extensions are my favorite. The owner, River, runs a tight ship. If you make an appointment it will be honored where as in other Salons around 78704 you can have an appointment but end up waiting and waiting and waiting as they take walk-ins before you. I've never been disappointed with any Queen Salon service. But I want to give a shout-out to VIVIAN. She's talented, professional and efficient. Her lash extensions are incredible and I've never received so many compliments about how well they are done! Yay Me !!! read more

I love this place! Our go to for manis and pedis. I have to say that I hate my feet, and even with a pedi I'm not happy with them, but Tina took great care of me and my ugly feet. I'm actually wearing sandals! She's awesome and super sweet! Thank you, River for all these years of caring for our beauty needs. read more

Quick. Efficient. Polish lasted and didn't crack. Had a shellac manicure and pedicure read more

My go to spot for mani and pedis in austin Tx. They are fast to accommodate, have great customer service and do great work. I love that they can do any of the fun designs I ask for and always do so with a smile. If I ever have an issue they are quick to make right. Highly recommend. read more

Always walk away a happy customer at Queen Spa. Ask for Lee, she is the best!! Even when they are crazy busy she will not rush, making sure your nails look the best they can. I moved away and still drive here because that's how great she is. I won't trust anyone else! read more

They overcharged us, then acted like WE were confused when we asked why our prices were so off, and they refused to fix it.... Some major gaslighting and scamming going on at this business. I'll be disputing with my bank and also letting the BBB know about this sketchiness. This is the opposite of how you run a business, y'all. Went to Queen with my best friend to get pedis (for us both) and a mani (for her). We were told to pick out the color from the swatches at a table and take a picture on our phone of the color we want. It was totally unclear what was an additional charge and what was just a regular polish color. When we sat down, the nail tech asked us for our colors. We were told there was a $5 upcharge for my color bc it was neon gel, and a $20 upcharge for my friend bc it was iridescent gel. I get the upcharge for gel, but $20 for a gel color being iridescent is wild. This is not the worst part. About halfway through the service we were asked if we want Lux ($58)or basic ($38) pedis to which we both answered basic. We were given a menu for pricing and I saw the basic or "queen" pedi listed as $38. With the $5 upcharge for my polish the total should have been $43 + whatever I was going to tip. My friend asked what was the difference and the techs explained "the wax" , hot stones and better massage was included for the Lux. Neither of us received wax, hot stones or a great massage with our service, so we definitely received the basic queen pedi. My friend and I were chatting while they did our polish and suddenly she realized that they were painting her nails the wrong color. They tried to tell her it was right and she pushed back and brought them the swatch. They then realized they had painted the wrong color, but never apologized, and acted pissed off, as if my friend had been such a jerk for wanting the correct color she asked for. When I got to the register after my pedi, I was surprised when I was told my pedi was $58. I explained I received the Queen pedi + $5 for polish and my total should have been $43. The woman at the front rolled her eyes and said "all pedis $58". I told her that's the cost for the Lux pedi that I did not get, and I was being overcharged. She looked at me like I had two heads and pretended not to understand what I was saying. At that point I gave up, paid, and now I'm writing this review. Arguing with scammers themselves never gets you far, so I'll just proceed to dispute the charge, let everyone know how sketchy (and RUDE) this place is, and absolutely never go back. read more

Lee did an amazing job on my Valentine's Day nails! I love the convenience of the online appointment system and that they are detailed and efficient with my nails each time. read more

Queen Spa - Nail design - Skin Care Near Me - Austin, Texas

I finally have a nail salon that I don't have to worry about the artist not being about to create the nails I want!!!! Queen spa is the best I've been to hands down! Lee is such an amazing artist and I'm SO glad I found her! If you are looking for the best mail art, go here and to her! read more

Updating my review to include another picture of some killer nail art done by Lee for New Year's! read more

Queen Spa - SNS and design by Lee - Skin Care Near Me - Austin, Texas

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Lee did an amazing job and paid very close attention to detail! I definitely recommend this place, it can get pretty busy but it's worth the wait in my opinion. read more

Queen Spa - SNS - Skin Care Near Me - Austin, Texas

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Lee did amazing and was so kind to me despite how indecisive I was about the color. She did amazing and was efficient but still very attentive to details. I 100% will be back and will schedule an appointment with Lee. If you are on the fence about where to go in Austin, this is your spot. Amazing customer service as well - I saw the manager, River, agree to help a customer who came in later but had a "nail emergency" (obviously don't be that person, but also know they will take care of you). PS. I rarely write reviews but I think Lee and Queen Spa deserved one. read more

Queen Spa - Chrome French tip almond acrylic done by Lee - Skin Care Near Me - Austin, Texas

I used to love Queen Spa. About 6 months ago they were really good, but sadly, my last few experiences I've left disappointed. I will give 3 stars for the great pedicure service I just received, but the last 3 times I've come in for my nails, they're so bad. I try to be specific and patient, but after being in the salon for 2 and a half hours and my nails still looking lumpy and unevenly shaped, I have to get on with my day. See my pics to see what I mean. I asked for stiletto shape. It's not too difficult with how long my nails are. I could have shaped them myself, but the tech told me that they would break? I'll have to go somewhere else to get them redone before the weekend. Bummer. Pedicure is good though, excuse my feet lol read more

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Another wonderful experience and my nails look perfect! Mazy never disappoints, and be sure to book in advance. She gets very busy!! read more

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I'll never go anywhere else in Austin to get SNS nails!! I've had a couple hiccups when calling to make a reservation but if you do it online it's pretty easy. Plus they're sooooo fast!! No more 2 hrs in the nail salon for a mani/pedi. Out of the 10 times I've been here, 9 of the times they do my hands and toes at the same time. It's incredible. My last pedicure (gel) lasted over a month and a half! And my nails (SNS) usually last about a month. Best spot! read more

Queen Spa - White SNS - Skin Care Near Me - Austin, Texas

Lee is amazing. She always listens and pays attention to detail! Been coming here for a long time. River is the bestest. read more

Queen Spa - Love! Lee does an amazing job :). Thank you, Lee!! - Skin Care Near Me - Austin, Texas

I have been visiting this Salon regularly for about 8 months now, and it has really gone downhill. I called ahead on a Tuesday morning to request an appointment for 6:30pm for myself and 2 friends. Once we arrived, it was a madhouse. This salon is popular due to the location, and it used to be a great option in terms of service. I was with 2 friends who were getting pedicures, and I was waiting for a manicure. They had me sit on a flimsy stool in between the two pedicure chairs while I waited for my friends to get their pedicures. I told them I didn't mind being separated from my friends to get my manicure, but they had me sit and wait uncomfortably for at least 45 minutes. At the time one of my friends had finished her pedicure, they said they didn't have room for me at a manicure station (even though I made an appointment for an hour prior), so they were going to have me and my friend switch places so I could get a manicure in one of the pedicure chairs and she would be stuck sitting on the stool waiting for her nails to dry. Horrible service and experience. Eventually, they seated me at a manicure table and rushed through my manicure. I had been waiting for close to an hour and 15 minutes by that point, and they did a horrible job. They rushed me out because they needed my spot and refused to carry my things over to a waiting area with me for my nails to dry, so the polish rubbed off and looks terrible. They also had to re-do one of my friends pedicures because they rushed through it as well. I'm never going back, trust the poor reviews. This place has gone downhill. read more

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I could not find a place where it's possible to remove gel polish cover on my nails and I've got recommendation to go to Queen Spa. And it's a Nice salon, I've got a great result. But unfortunately a girl (don't want to write her name here, maybe it's just a bad day she had) was really stressed and her all actions by her hands were too much rude. She probably was not in a mood at all or she doesn't like her job. Moreover I've got a few cuts and only after I asked her to make smth like put medicine on it - she did it ‍ When she was about finishing she started to talk with her coworker on Thai language (probably) that's was inappropriate in my point of view because they continue to talk and talk. So, I've got nice nails but mood is not nice at all. I will not recommend this place. read more

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Lisa was amazing!! Thank you for a wonderful pedicure. I chose the Luxe pedicure, and I'm so glad I did. read more

Queen Spa - Luxe pedicure - Skin Care Near Me - Austin, Texas

This is an Austin staple. You can never go wrong with Queens. They are fast and efficient but they also are all SO good. And if you're looking for the best foot and leg massage of your life ask for TINA!! read more

Queen Spa is consistently excellent. I get extensions with SNS there + pedicures and always have a great experience. I most recently saw Lee who did particularly amazing work with these colorful claws. read more

Queen Spa - Skin Care Near Me - Austin, Texas

Amazing as always super cute Halloween set done by Lee!! Such a cute amazing environment read more

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I enjoy going to Queen Spa, mainly because they have the best color selection in the area. However, they tend to over book which makes appointments frustrating rather than enjoyable. Overall... Pros: great color selection, has nail art options, location, cute inside, clean Cons: you book an appointment and seem to never been seen and done in time, customer service is meh, sometimes burn my nails from drills(SNS) probably because they are trying to rush River is fantastic and works her booty off to make sure things run smoothly. If any management is reading- simply don't overbook! read more

Thi did an amazing job on my set!! I've been going here since I moved to Texas and haven't been disappointed! read more

Queen Spa - Skin Care Near Me - Austin, Texas

Nails by Mazy! I selected her based on Yelp reviews and finally secured a booking recently. I'm super picky with my nails and wanted to do a test run lol so we just did any random design. Excited to come back soon! read more

Queen Spa - Skin Care Near Me - Austin, Texas

It felt like any other nail salon when I walked in, which is honestly what I wanted. Decent selection of polish, too. But the 22 dollar queen manicure was below average at best. She sprayed my cuticles instead of soaking them, so it feels like I barely got cleaned up. But more importantly, why would you even offer a regular manicure as a service if you don't have UV dryers??? I get it, gel and acrylic get you more cash, but do you know how hard it was to even get my seatbelt on for the drive home? For that fact alone, you will never again get my business. read more

My girl Lee always makes my nails perfect!! She is quick but always does so great- gets me in and out. I suggest making an appointment with her read more

Queen Spa - Skin Care Near Me - Austin, Texas

I've been coming here since I moved to Austin 8 months ago. Absolutely love it! Some nail techs are better than others, but generally it's a great experience. Definitely try to come earlier in the week. Weekends and late afternoons/evenings are obviously busy and you will wait. If you call to make an appointment and are wanting a complicated design, mention that on the phone so that they can make sure you get a nail tech that knows what they're doing. River is the best and does everything she can to make every experience enjoyable. Also - speak up if you don't like the shape or the way the polish is. They will adjust for you!! read more

Thank you to Lee for making my nails look so beautiful today! Lee did and incredible job on my nails! She did exactly what I wanted and they turned out even better than my expectations! When it comes to getting my nails done, I am very particular. If I go somewhere to get them done and I don't feel thrilled with the result, I generally won't be a returning customer. I've been shopping around for a new nail salon over the past few months, trying out different places, but none of them really did it for me. Today I made my first appointment at Queen Spa, not knowing what really to expect, but I'd seen so many other positive reviews and had looked at other nails they have done and decided to give it a chance. The salon was pretty busy on a Tuesday afternoon so that seemed like a good sign! The employees seem to work pretty quickly, but don't skimp on perfection! I had a pretty crazy and time consuming nail design picked out, along with needing tips and special shape. Lee was my nail tech today. I showed her a reference picture for the nails I wanted and it was smooth sailing from there! She put so much concentration and effort into getting the shape and design just perfect. She absolutely killed it with my nails today! They look even better than the reference I showed her! I will definitely be coming back to this salon for a fresh set in a couple weeks! read more

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I have been going to Queen Spa for years now. Ruby has done my nails for a very long time and she is the best. She always gets it right and it is very accurate and puts a lot of love in what she does. So many talented nail techs. I think Vivian, Iris and Roy are fantastic too. Highly recommend !! Well done River ¨ Glo read more