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    Puertas

    4.0 (61 reviews)
    Open 12:00 pm - 9:00 PM
    Updated 3 months ago

    Order Puertas Takeout or Delivery

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    Business Info

    PUERTAS ATMOSPHERE

    What's the vibe?
    Casual
    Trendy
    Good for kids
    Happy hour specials

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    Recommended Reviews - Puertas

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    Reviews With Photos

    Anthony M.

    So I was initially annoyed because I wanted Chuleta KanKan and Tostones...and they had neither today. That being said I ordered the Pernil and it was amazing. Food great service could have been better since there seemed to be just one server. First time here but I will definitely be back! Love the vibe of this place.

    CARNE ASADA
    Millie C.

    We went to Puertas to celebrate our friend's 35th Wedding Anniversary. The cocktails were amazing and did not disappoint. The food was delicious. Our waiter was very attentive and kept checking on us which we appreciated. Puertas is beautiful and is dedicated to the salsa community which is so nice. Given how cold it was outside and how it wasn't crowded, I would have appreciated if the music was just a tad lower. It was difficult to hear the conversation at times and it was only four of us. We all enjoyed our time and meal at Puertas!

    EL CUBANO
    Kyra G.

    Drinks and customer service were great. Came in on a Monday evening so there was no wait for a table. We ordered the cuban sandwich and the pernil with rice and plantain. The pernil was a bit dry but everything else tasted great. I'd try something else on the menu next time.

    Bar area
    Jennifer R.

    I went for a friend's birthday brunch recently and the vibe and decor is so vibrant and fun. The wait staff was a bit slow, but glad they accommodated a party of 7 because it's a small place. The cocktails were delicious, and the food was pretty good with generous portions. My only 2 complaints were that the food was a bit over-salted and it took an extremely long time (over an hour) to get out entrees after the appetizers (and it wasn't crowded at that time).

    Garlic Butter Shrimp
    Tamika M.

    Came here with the family for a birthday celebration. This is my second time here. Staff is amazing. There's nothing but great vibes here. Music is good and food is absolutely delicious. There is a variety of amazing dishes to choose from. I heard they offering an amazing brunch options as well. Love this place!

    Ceviche with tostones and fCALAMARI FRITTO
    Millie C.

    Very nice ambience and attentive staff. At the bar, I had the Lavoe martini which was excellent. We started with the guacamole and fried Tostones. We also tried the ceviche which to be honest, had more vegetables than seafood, but still tasty. The calamari Frito was very good. The dipping sauce was OK. Shout out to the live salsa band they were great! The place is small but has a lot of potential. The menu prices are good and there's so many amazing entrées to so I'll definitely be going back.

    Coconut flan, very good
    Fawn G.

    Puertas took over Xin, and what can you say when one takes over a home and keeps the decor but the vibe is very different. When I thought of a different place to eat locally I wanted to try Puertas. I can honestly say the ghost of Xin has vanished. Xin opened @10 years ago and was the first slightly upscale Chinese restaurant in Bay Ridge. Unfortunately, it declined over the years and now the " door" was opened for Puertas. Puertas offers numerous options for Latin cuisine but the menu is not overwhelming. One can start with ceviche or calamari fritters for appetizers and then opt for traditional Latin cuisine like Pernil,, Carne asada, Garlic shrimp to a simple burger. My friend and I shared the House Special salad which was very good: avocados, tomatoes, red onions, cilantro and greens in a light vinaigrette. Smashing! We sipped our cocktails: Margherita for myself ( delicious) and an Espresso Martini for my friend. The live band at this point started jamming and singing Cuban songs. " Bessame Mucho" Then our main entrees arrived: my friend ordered Ropa Vieja, shredded flank steak in an onion red sauce with rice and maduros. She liked it didn't love it. I absolutely loved the Pollo Guisafo: the braised chicken stew with potatoes, carrots, olives in a tomato broth served with white rice. The chicken was tender and the broth very flavorful. It was absolutely delicious and the portion generous thus I took half home. A side of tostones was also served and they were tasty but missing some salsa verde to dip in. The music at this point was extremely loud thus we both ordered another round of Margaritas. It's amazing how alcohol can numb the ringing in your ears. To top off the night we ordered the Coconut Flan to share. It could have been renamed Flan cheesecake due to the density. It wasn't a traditional flan, sauce was underneath. Let's call it an upside down flan! The service was exemplary and on point. Our waitress checked on us a few times and that is appreciated ( water, extra napkins, drink order etc). The only disconnect is the band, yes live music is appreciated. However, one should be told that if seated in the back the band will be right there. I made reservations online and didn't see options for seating. It's difficult to have a conversation when music is blaring. I can definitely recommend Puertas but will be sure to inquire about seating next time. Now, all I hear in my head is "Guantanamera" I need another Margarita....

    Bandaeja Paisa was Outstanding

    Three of us got the bandeja paisa The fourth got a Cuban sandwich. Everything was fantastic. We had red and white sangria. Also had crème brûlée and Tres Leche. Everything was outstanding. Can't wait to go back.

    Birthday girl, crème brûlée and COCONUT FLAN!
    Toni C.

    Today I celebrated my birthday with friends and had the best experience! The food was delicious and my mocktail mango mojito was soooo good-thank you Kelvin. Gustavo and Kevin were friendly, knowledgeable and funny! When our desserts arrived with fireworks and singing it took the ambiance to another level. Can't wait to return!

    COCONUT FLAN.  Star  of the NIGHT coffee is a must to cut the richness ..
    George G.

    Great vibe and full of Puerto Rico spirit and vibe loud and bold like our beautiful island. The service was great. But the FLAN was the star

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    1 year ago

    Food amazing good vibes good energy, very attentive customer service, came here to celebrate a birthday loved the live salsa band

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    3 years ago

    What a delicious Latin fusion. Beautiful restaurant, great vibe and service. Welcome to Bay Ridge!

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    Page 2 of 2

    Ask the Community - Puertas

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    4.3(55 reviews)
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    I had the absolute pleasure of attending a bridal shower here this spring, and the experience was…read morenothing short of magical. From the moment we arrived, the service was flawless -- warm, incredibly attentive, and perfectly paced. The refreshments were so great for a celebration. The Cocktails: Expertly crafted and sophisticated. It was refreshing to have drinks that were perfectly balanced and not overly sweet. The coffee was served alongside dessert, it was rich and the perfect finishing touch to a wonderful meal. While the Filet Mignon was a popular and well loved choice among our group, and the Meatballs were universally raved about for being truly excellent, the real showstopper for me was the Chicken Parmesan. I don't typically order steak, so I was delighted by this choice. The cutlet was impressively sized yet elegantly thin, showcasing the high quality of the chicken. It was served with a side of creamy mashed potatoes, which was such a comforting and delicious pairing. It did remind me of visiting Germany believe it or not like a schnitzel style cutlet but still very italian if that makes any sense. If you visit, you simply cannot miss the fried eggplant appetizer with burrata. It is divine! This dish alone would be the perfect excuse to drop by for a casual dinner date or a "girls' night out" centered around appetizers, wine, and to try a dessert. I would absolutely return!

    visited this establishment on a few different occasions (brunch and dinner service). Certain…read moredishes were overly salted and the others were mediocre. The fried calamari could've been less oily, as this took away from the crunch; also slightly overcooked. Baked clams were decent. Salmon was cooked to perfection. Pizza was great! They reheated for us, since our group was too busy chatting. Desserts - phenomenal! Drinks- ehh. Brunch menu - French toast was decent. The salmon over hash brown , was lacking a touch of something , couldn't pinpoint what was lacking. Chicken and waffles, decent, wasn't the best I've had. Service- jonathan was our waiter during brunch and also our bartender. He's GREAT! During service dinner, we had a female waitress and I felt she lacked attention to details and couldn't flag her down when we wanted something. Overall, service is a hit or miss , I guess? If you're looking for an intimate dinner, nope. Love their vibes and music playing in the background. You might need to "shout"'to hear

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    No snickering. This is largely because of the sweet customer service. A three star review for more…read morelike two star quality. It is not saying much for a city that really lacks in Mexican cuisine. To say I did not give this restaurant a fair shake is like saying I only went to an ice cream shop and only ordered the cone. I went all out there, which is maybe why I received the service I received, or maybe it is because I sat next to what appeared to be my server's children. Whatever the case, I was treated well here. Onto the food. The Sopa Azteca (their tortilla soup) is a nice change from what I had at a previous Mexican restaurant. I would like the portion to be bigger and more meat in it, but I like the Mexican spices and the variety here. It is quite enjoyable. The Queso Fundido should be called a Queso No Divertido. It was awful to eat, with lousy flavor and texture. This is the second time I have struck out with this appetizer. It is safe to say I am done ordering it in this city. Nobody does it right. The Paella is nice, but at its core has the essence of a nice dish. Some parts are full of tremendous flavor, and some parts are dry and bland. I ate this all out of necessity, and also because once I mixed the bland with the good it actually turned into something quite pleasant. The chicken enchiladas I ordered because it would not be fair to come here and pass up something Tex-Mex as an entree. The chicken is inconsistent, well cooked in some spots, dry in others. The salsa verde has a lot of kick here, but the side salad and charro beans nearly ruin the whole thing. At least the Mexican rice is fluffy and has great flavor. Speaking Spanish to the staff helped curry points in the service department. I like family owned businesses. Everybody was busy and on point. So what if the food does not wow, I have given more, for less. Hence why this is a three star review and not a two star review.

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    We've been to Las Margaritas at 3rd Avenue and 92nd Street three times in person and ordered…read moretakeout more than five times, and somehow they just keep getting better. Every visit feels like catching up with an old friend who knows exactly how you like your salsa. That consistency is as comforting as it is rare in the city that never sleeps. Before we even flipped open the menu, they slid over complimentary chips and pico de gallo that set the bar impossibly high. The pico was bursting with bright, tangy tomatoes and cilantro, and those homemade chips were the perfect balance of crisp and salty. It was the kind of welcome that makes you cancel your other dinner plans on the spot. I went for the Taco de Birria made with brisket, and I swear the richest consomé I've ever tasted lived up to its name. Each taco got dunked into that deep, savory broth, then inhaled faster than a greased pig at a county fair. By taco number three, I was pretty sure I'd found my soulmate in molten cheese and slow-cooked meat form. 'The Man' ordered the Chicken Mole, which came with a generous scoop of rice and beans on the side. He sat back, took that first bite, and basically entered a state of pure food-induced bliss. Watching him lose track of time as he devoured every last drop of mole was its own kind of entertainment. We washed it all down with a Piña Margarita, along with another cocktail that leaned so hard into the tequila you could almost feel the agave fields. Add a Modelo on the side and you've got a drinks menu that doesn't play around. These aren't dainty sips--they're the kind that could very reasonably put hair on your chest. Service here is so personalized it's almost telepathic. We never waited more than a second for a refill or a check, and the staff felt like an invisible waitress on standby, ready to swoop in the moment we so much as blinked. We left a hefty tip without hesitation because they earned every penny. Las Margaritas on 3rd and 92nd isn't just our go-to--it's a staple. Whether we're craving tacos at home in our pajamas or settling in for a full sit-down dinner, we know they'll deliver every single time. Consider us regulars for life.

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    I had high hope when I came in - due to decor and environment. But how disappointed I am. Due to…read moreCovid, they have the menu on QR scan - which is fine. But when I was seated, the waitress forgot to mention we MUST scan the QR menu from the table - after I ordered i immediately informed the waitress then she told me they will need to look for it or I may need to cancel my order, but the app I ordered from dont have that option. I have to ask the waitress twice and still didnt tell me if they find it or not. I have to look for another person to find out if they find my order. Also, the app charge a "cheqout fee". I asked the staff how to avoid this fee she suggest to link my bank account! (no way!!!). I can pay cash, we just have to order differently and let the staff know, but the staff there doesnt give any instructions until it was asked. As for the food taste - disappointed!! order the fried chicken - tender but soggy not crunchy or crispy. service - once u are seated it is hard to find them. they will not come by and see if we need anything else. i really didnt want to tip them. but i still did.

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    Puertas - breakfast_brunch - Updated May 2026

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