Sue was very friendly and helpful picking out the right storage unit for my mom. We love their…read moreoffice is open 7 days a week. Recommend 10/10

Sue, the Manager, was very helpful and explained all of the features of the facility!read more

I would like to thank Richard at Golden State Storage for helping me and my dad today. We were…read morelooking for a storage space to rent and visited this place because it was near to where we live. Richard was very helpful, explained everything to the detail, and was very friendly and courteous. We did not bother looking at different storage facilities and their rates because of how satisfied were were with customer service at the Golden State Storage. Pro tip: use Yelp check-in and receive a free padlock

John was extremely helpful and knowledgeable. He had a storage unit ready right away and was very…read morepatient. Definitely a reliable place

I couldn't be happier with our storage space at Citizen's Storage. My inquiries were immediately…read moreresponded to by Brandy, and now with Mike, the manager, everything has gone very smoothly. Professional & friendly service. The units are clean, accessible and I feel safe. The location also is excellent, right off the 101 for easy access. I highly recommend Citizen's Storage!|

I used to recommend Citizen Storage to everyone I knew . Now recommend find somewhere elseread more

The customer service is terrible the man in the front is very rude. He dared to tell my Dad stupid…read more We were there for about a year always sent our payment on time. Once they did not receive the payment on time because it got lost in the mail, so i called and payed with credit card, they locked our storage my Dad went to get stuff out and he couldn't I call the office and tell him to please come open he tells me hes busy. My Dad goes to the office 5 min later the man is sitting doing nothing, my Dad tells him can you please open the storage because i do not see you are busy. The man aggressively answers you stupid are not coming here to offend me get out of the office. So My Dad answers I will if you open the lock. Storquest is around the corner yes a little more money but very friendly and gate ours are longer.

Very hard to get a hold of.they never answer their phone.it would be nice for them to pick…read moreup.specially when you have important questions and your only free time is on your lunch break since they close at 6pm.poor customer services is a huge deal in any business.

Been using them for storage for many years and has always been a great experience! Love that it's a…read morefamily run business too

My mom recently moved out of her house, and had to downsize into an apartment. I did not have much…read moreluck finding spaces at the time in her area, but stumbled upon LM Mini Storage. Patrice was so helpful and the facility was the cleanest I've ever seen! I definitely recommend this storage unit if you need storage near Oxnard.

Literally DOUBLED the rent after 3 months. Then, when inquired they agreed that seemed extreme…read more "The regional manager needs to handle this...he will contact you..." NOTHING. NO RESPONSE. BEWARE!

I highly recommend this self storage for long time use or short time use. Prices are excellent…read more It's easy to set up your rental unit on line and the helpful staff is always there to assist with the walk through of your unit. Today I rented my second unit. Juan was helpful and throughout the process from handing out storage key, setting up my account, with code and taking me to see the unit. I recommend this storage facility among all the ones in the Oxnard city.

Javier is the man, he helped us out and made the process super easy, highly reccomend !read more

Don't get me wrong Isaac and Javi have been incredible. The following reasons I don't blame on…read morethose 2, a 30-year-old building that's new keypads that look like they're from the year 2000, I think the elevator was built in 1975, Their back lot looks like kind of a small disaster area, but the cats seem to like it. I just got off the phone with george who is supposed to be the district manager for at least this location and supposed have some customer service skills and that conversation wasn't how are you doing? How was your day? How can I help you? He starts a phone call with yeah I'm just addressing your complaint. I'm like OK he's like yeah so what's wrong? So that's what passes as customer service? I did talk to George before when I went to Camarillo, I thought he would've gotten better but he still the same, no customer service skills at all. I wish I recorded that call, 78° is considered climate control. I thought it was 70 but he said that he recorded a temperature yesterday of 78° according to him at the hottest part of the day. Well, he can be making that number up. I don't know if that's real or not and that he went back to oh we don't say it's air-conditioning. Well, duh, I don't go to my storage to bathe in air-conditioning, I can do that at my apartment. Also according to him every second floor unit of every building is always hotter no matter the climate control unit in the building. Well that's funny cause Camarillo wasn't. Then he went into the fact that Camarillo has newer units than Oxnard. Upgrade maybe? Camarillo has units that recycle the hot air or I don't know all the technical aspects of it because I'm not a HVAC tech. So basically what george was saying on the phone is he was telling the customer (me) that Oxnard is older, it only has two units running instead of four, and it's gonna be hotter so get over it even though we're gonna charge you 10 to 15 almost $20 more per month for a system that barely works with insulation that is God knows how old. Now that is how you run a business! OK, no apology from george or we're looking to upgrade, we'll see if we can work this out. As long as george is in charge as a district manager and the company gets the money. I guess that's just how things are right? Well if the owner keeps him employed, he must be getting something from him, but I can tell you the customers aren't and I don't care about the reaction to this review because it's honest. Yes, this location does need a ton of repair and upgrades. I'm so glad I'm going to the new one in Oxnard when it opens up. How do you change out your unit with brand new locks that barely work? I have to play with my freaking garage door for five minutes just to lock it. I would've told George, but he probably would've told me too bad so that's ok. I just wiggle my garage door for 5 minutes every time I want to close it correctly. I guess that's part of the extra charge, hey at least I get to pay that extra cost for that freezing cold 78°that means I'm just gonna be at the unit to get it to lock while I bathe in that cold temperature. I thought new locks were supposed to make things more convenient not less convenient.‍Those garage doors need to replaced too and in 2026 we don't even have interior cameras? Hello 1985. I would not want to keep anything of significant value at this place. This review is more for the phone call I got from the district manager not Javi and Isaac. I understand that george thinks he's right and he won't change.‍ The thing that concerns me the most is that the owner on the Google review seemed like he wanted to fix things and he wants to make this place better than it is and one day be as good as Camarillo, maybe in 3 to 5 years and a couple million dollars possibly. My problem is with how George is and I get personalities. I'm not trying to change him but he's very condescending and when you call him out on something he gets defensive and he's one of those people that just can't take the fact that he doesn't know everything. I don't either but I can admit it. Also, if the owner didn't put the comment that he put on Google reviews after talking to George to me it seems like nothing's ever gonna get fixed and nothing's gonna get upgraded. If you don't like this place then just leave, by the way he was talking I was waiting on that line and I would've honestly respected that even though I would've put it here too. I honestly think if this is how George talks to people I'm glad he's not the owner because to me he sounds like a slumlord. Nothing but excuses,he didn't say it was not gonna get fixed, but he didn't say any of it was and all he did was be disrespectful to me. That's OK we all know that the people that are disrespectful to other people are just taking out their problems on them. I forgive you george, and am glad that YOU are not the owner! Nothing gets fixed right? Thank you very much.

Great place to rent from. Safe, reliable, easy access. I like the drive up storage, large roll up…read moredoor, easy to move in all my large stuff. Would recommend to anymore looking for storage.

i have had a storage here for 17 years and i received a letter today stating I had $65 due on my…read moreaccount. I called and spoke with Debbie (she was rude) and found out that rent had been increased in July by $5! I have never been notified and only received a voice mail on August 16 only to state. that I needed to return a phone call to Debbie. well I tried 5 times that day having to leave a voice mail. she never phoned me again until today. $65 due to late charges on a $5 a month bill increase that I was never informed about until today! VERY POOR CUSTOMER SERVICE. I WILL BE VACATING MY STORAGE. I will not do business with Esplanade Storage any longer. she would not give me her supervisors name or how I could reach them. I did ask her to please have them call me. no call today! unit C094 i also, just found out today that the previous managers Bill and Karen no longer are there due to Karen passing away in June. RIP Karen! Bill and Karen knew how to take care of their customers! Going to miss you two!

What a great establishment with exceptional staff! I was…read moreable to get the storage I needed. The process was smooth, the value of the service economic and all of my questions were answered! I one hundred percent recommend this establishment. It has been well worth the investment. Thank you!

They are very nice! The facility is clean, calm and everything I was looking for. Moving and…read moreneeding to store things can be so stressful, but this place has made the process much easier. It's well priced and a secured area. Love it!