Literally DOUBLED the rent after 3 months. Then, when inquired they agreed that seemed extreme. "The regional manager needs to handle this...he will contact you..." NOTHING. NO RESPONSE. BEWARE! read more

I highly recommend this self storage for long time use or short time use. Prices are excellent. It's easy to set up your rental unit on line and the helpful staff is always there to assist with the walk through of your unit. Today I rented my second unit. Juan was helpful and throughout the process from handing out storage key, setting up my account, with code and taking me to see the unit. I recommend this storage facility among all the ones in the Oxnard city. read more

We went here today to get a small storage unit to store some boxes while we move. Super clean and the staff was very friendly and helpful. Andrea and Juan were both there and they were wonderful. Helpful and efficient read more

Forget this place..had trouble paying my rent due to unforeseen circumstances in my life as we all know SH;T HAPPENS... finally paid it and now they increase my rent from $409 to $471!! Cause that will make me pay on time this month..the logic is ridiculous, paying that much and only have access until "6:00pm"? F''N JOKE.. no thanks..! read more

Easy set-up for the available unit I got! Friendly service too. Also was satisfied with the pricing of the unit.

I give this place a 100 the assistant Andrea was so helpful, polite, friendly & over all awesome. I am in a hard ship and she helped me and give me assurance that everything would be okay. She showed me there are still kind person out there which she did not have to be so helpful she went above & beyond her Job & I thankful to know my personal belongings will be well taken care of until I can find a new place of my own. I would definitely recommend this place in a heart beat. read more

THEY HATE MILITARY families If I could give 0 stars, I would. "Lady" in office is super RUDE!! My son is in Texas for military training. I have a Special POA from a military legal office to represent him for his move. I forgot my phone and didn't have gate code. She and her "supervisor" would not give it to me. They are either illiterate or ignorant. This Federal document is not good enough. Had to tell Semi truck driver to wait while I drove 20 minutes one way to get my phone. My daughter-in-law called and they were rude and hung up on her. IF YOU VALUE BEING RESPECTED, STAY AWAY FROM HERE!!! This sh** place owes me a tank of gas. read more

Garbage. The units are dirty, some only having sheetrock walls making it easy pickings for a thief. The hours are ridiculous they won't let you in after 6 mon-sat and 5 on Sunday. Why deny me access to my own property that I pay rent on. The manager there is a real snake you got to watch her. She will call the police on you if you accidentally get caught inside after hours. Has to be the worst place ever to rent. BEWARE!!! read more

NOT The "Best Place", for Self-Storage! BEFORE "NEW OWNERSHIP" (I'm talking, about, 5 to 7 Years, Ago), the "Client" was ABLE to "visit" their Storage Unit, up until "10:00PM" - since then, you cannot stay past "9:00PM" (they'll, even, "escort" you OFF THE PREMISES!) Their Website, also, says that their facility has AIR CONDITIONED Storage Units... NOT THIS LOCATION... NONE, AT ALL!!! When I rented my Unit, I WAS paying (originally) $150 to $170 (per Month) - NOW, I'm paying $210!!!! read more

stored my stuff for over 2 years. never had an issue. i was always able to get a hold of the staff if i needed any assistance or had questions! super clean place. would defenetly store my stuff here again if need be read more

StorQuest Oxnard 1781 Jones way is a cool place to leave your items. they are trustworthy and the customer service is amazing. The insider is clean and the bathroom are also clean plus it smells good. Anytime you think about leaving your important things I would definitely give them a call. read more

Great customer service, highly recommend this storage facility. Juan was very helpful and knowledgeable. Juan went above and beyond to make us feel safe. Thank you again. read more

This place is great for your storage needs. I've used other companies in the past but this place has been the best by far. Andrea was a big help when I needed to upgrade to a bigger space. She advised me of all of my options and her customer service was amazing! The hours are great and the staff is friendly. I would definitely recommend this place to friends and family. read more

For the last two days, I have gone to their office to rent a storage unit and despite calling and waiting no one responded or came to the door. read more

This StorQuest is wonderful. The staff is exceptional, Maggie and Dahlia have a great attitude, and are always helpful. The facility is kept immaculate. I wish I could say the same for the StorQuest on 5th st., but I can't. This place is filthy. I am constantly picking up garbage around my space. More to follow after I move out of there. read more

The staff are really friendly and helpful, they do speak Spanish and English so that was very helpful. If you see a sign out front, that reads opened but will be back soon just call the number, they will be there . read more

This place is fantastic! The office staff are friendly, welcoming, and an amazing group of hard working, customer service pleasing personnel. They did everything right. From start to finish, they helped in every way possible. If someone asks me I will definitely refer them to this place. Maggie the manager took great care of me and my family. Also her and Andreas Spanish is super fantastic!! My first language is Spanish and it made me feel so comfortable to be able to speak in Spanish or in English to the office staff. You can really tell they strive to take care of their customers while at the same time being safe and reliable. If I ever need a storage unit again, I will rent from them. read more

StorQuest Self Storage - Picture of this awesome facility! - Self Storage Near Me - Oxnard, California

$1 for first month doesn't happen. Was paying sky high rate for a very little space and got hit with an increase after 5 months, and apparently every 9 months after that I could expect an increase. I have never used a storage space before and told the lady that when I got it and asked if there was anything I needed to know of course that wasn't mentioned. When I got the letter about the increase I called to find out why and the level of customer service was non existant I got the text book answer no empathy at all. I work in a field where we have to increase rents as well and I understand they are difficult conversations to have but it is part of your job and you should have way to make your customers still feel valued. I will be vacating my unit before the end of the month. read more

All these amazing reviews must be fake! This place is ROACH INFESTED!!! Infested! Not only is there roaches but rat poop!! The pictures are amazing the customer service is good but they lie. Please do a thorough walk through before throwing your money away! Walk through check the corners use lighting. Dont bring your valuable belongings into this storage facility. This place needs new management the manager and his wife I'm not sure if she is an employee of the facility but that woman is extremely disrespectful. Horrible management!! People live in the storage units and they are filthy the amazing reviews are old and they had different management back then. Walk through before trusting your belongings in this facility. read more

The staff is super friendly. The facility is very clean and has great security. This place was so much better then my last storage facility. I highly recommend them to anyone. read more

Just signed up for a storage unit, Maggie was very polite and had very good customer rapport. I whole heartedly recommend doing business at this particular location. Thank you Maggie for being very polite read more

The service is fantastic. Maggie Aguilar, Property Manager has been so helpful on anything I have asked or requested. She responds within minutes and tries to be so accommodating..Living cross country makes my life so much easier to know she's a phone call away..Thank you for all that you do.. read more

Third time says it all I've been using this facility for the last 5 years. Gate hours and security are a plus for me , but overall the costumer service is always great they are super friendly. Maggie is nice and super helpful when I need something. Thanks to all the crew. I recomend this place . read more

I just recently reserved storage space here. Extremely helpful and nice people, clean facility and storage unit. Easy access. No fuss. I moved here from another local facility that recently raised rates twice in just my first year. Storquest is much more cost-effective for the same size space and just as secure. read more

I will just stick with facts because I can't get through this without saying mean things otherwise. Our first unit was a 10 x 20 located outside. For about a year we had little problems besides the obviously homeless people who vacate the place and may very well live in units at the facility. One day we went to our unit and there was a motor home parked/broken down in front of our unit. The owner of the motor home had stuff spread out all over the alley blocking our unit. He would skateboard through the facility with a beer in his hand. For three days we talked to the site manager and were told they were taking care of it, but the motor home and all the junk remained. I had to call the police and tell the site manager that I was meeting the police there and that the police would be having the vehicle towed before they actually forced the man who had lived in front of my unit to leave. As a resolution, the regional manager comped our rent for two months (which was nice) and allowed us to move inside where our unit was broken into two months later and most of my worldly possessions were stolen. It wasn't the best experience. read more

I went in looking for a storage unite for a decent price & Andrea helped me out a lot, she went above and beyond what I expected! She gave me a great unit for a great price. One thing I did notice was the facility was clean and kept up which I appreciate. Thanks for your great service & i'll defiantly be recommend to family & friends. read more

Got a good deal and had a great first impression. Maggie was awesome too! She was very friendly and helpful.

Oh this place is a Beauty! Ive been to several storage places and this place is just perfect. I was driving by and noticed the sign , they have such great deals. So i stop in to check it out and they took me in and help me every strp of the way like if i was a good friend of theres. The buildings are very clean. read more

Beware of this storage! I brought all of our household goods here to be stored in June. They say $1. for the first month but did not honor it when we inquired. Took the unit anyway because we had the U-Haul there and it was close to the house. During the past 4 months I have had to complain because the tenant next to us was always blocking our unit off because we believe he was running a business in the unit as are a few other units. After paying for 5 months. I get a notice in the mail today (NOV. 7) stating they were INCREASING our rent another $50. on Dec. 6. NOT EVEN A 30 DAY NOTICE!!! They said it would increase but wouldn't increase again for another fiscal year. I am a veteran of the U.S. Navy ... served 14 years ... and I would advise anyone currently serving or a veteran, BEWARE. Once they know they have you for a long period of time, they will increase your rent WITHOUT a 30 day notice. Rent at your own risk, read more