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Lions Gate Self Storage

3.4 (5 reviews)
Closed 9:00 am - 6:00 pm

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13 years ago

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Trojan Storage of Oxnard

Trojan Storage of Oxnard

(43 reviews)

Javier is the man, he helped us out and made the process super easy, highly reccomend !read more

Don't get me wrong Isaac and Javi have been incredible. The following reasons I don't blame on…read morethose 2, a 30-year-old building that's new keypads that look like they're from the year 2000, I think the elevator was built in 1975, Their back lot looks like kind of a small disaster area, but the cats seem to like it. I just got off the phone with george who is supposed to be have customer service skills and that conversation wasn't how are you doing? How was your day? How can I help you? He starts a phone call with yeah I'm just addressing your complaint. I'm like OK he's like yeah so what's wrong? So that's what passes as customer service? I did talk to George before when I went to Camarillo, I thought he would've gotten better but he still the same, no customer service skills. According to him. I wish I recorded that call, 78° is considered climate control. I thought it was 70 but he said that he recorded a temperature yesterday of 78° according to him at the hottest part of the day. Well, he can be making that number up. I don't know if that's real or not and that he went back to oh we don't say it's air-conditioning. Well, duh, I don't go to my storage to bathe in air-conditioning, I can do that at my apartment. Also according to him every second floor, unit of every building is always hotter no matter the climate control unit in the building. Well that's funny cause Camarillo wasn't. Then he went into the fact that Camarillo has newer units than Oxnard. Upgrade maybe? Camarillo has units that recycle the hot air or I don't know all the technical aspects of it because I'm not a HVAC tech. So basically what george was saying on the phone is he was telling the customer (me) that Oxnard is older, it only has two units running instead of four, and it's gonna be hotter so get over it even though we're gonna charge you 10 to 15 almost $20 more per month for a system that barely works with insulation that is God knows how old. Now that is how you run a business! OK, no apology from george or we're looking to upgrade, we'll see if we can work this out ‍. As long as george is in charge as a district manager and the company gets the money. I guess that's just how things are right? Well if the owner keeps him employed, he must be getting something from him, but I can tell you the customers aren't and I don't care about the reaction to this review because it's honest. And yes, this location does need a ton of repair and upgrades. I'm so glad I'm going to the new one in Oxnard when it opens up. How do you change out your unit with brand new locks that barely work I have to play with my freaking garage door for five minutes just to lock it. I would've told George, but he probably would've told me too bad so that's ok. I just wiggle my garage door for 3 to 5 minutes every time I want to lock it. I guess that's part of the extra charge, hey at least I get to pay that extra cost for that freezing cold 78°that means I'm just gonna be at the unit 3 to 5 minutes later every single time I wanna leave by trying to get it to lock. I thought new locks were supposed to make things more convenient not less convenient. Those garage doors need to replaced too and in 2026 we don't even have interior cameras? Hello 1985. I'm so glad I'm going to a new location soon. I would not want to keep anything of significant value at this place. This review is more for the phone call I got from the district manager george not Javi and Isaac. I understand that george thinks he's right and he won't change.‍

Staples - Entrance

Staples

(62 reviews)

I wanted to say something about Dannielle and Jessica in your print department…read more I've worked with both of them for years, and I usually just assume things will be handled because they're there. They're efficient, they figure things out, and they don't make a production out of it. It just gets done, and it gets done right. But the reason I'm writing is something more specific. When my father passed away, I came in to print booklets and posters for the funeral. I was not in a state to manage details or even explain properly what I needed. I left things out, I was scattered, and I honestly don't even remember everything I said. Between the two of them, they picked up on what was missing and just handled it. They made decisions where I couldn't, fixed what I hadn't thought through, and made sure everything came together the way it needed to. That kind of awareness is not something you can train for and it's not something you run into often. I just wanted that to be said plainly. They're both exceptional. Ilana Levinsky

Went there for the TSA preCheck appointment. The process required a pre registration and submission…read moreof completed form. It took less than 5 minutes filling up the form, and another few minutes to see which place, mostly Staples, to set up for appointment. I chose the Staples center in Camarillo, CA. Upon arrival at appointment time, the service provider was very patient and friendly. Within five minutes, I was fingerprinted, photographed, paid the fee and done. Excellent! My TSA PreCheck was approved the following day! Total cost was around $76 USD and it would expired in 5 years. I definitely recommend if you are a frequent traveler.

Lions Gate Self Storage - selfstorage - Updated May 2026

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