I couldn't be happier with our storage space at Citizen's Storage. My inquiries were immediately responded to by Brandy, and now with Mike, the manager, everything has gone very smoothly. Professional & friendly service. The units are clean, accessible and I feel safe. The location also is excellent, right off the 101 for easy access. I highly recommend Citizen's Storage!| read more

I used to recommend Citizen Storage to everyone I knew . Now recommend find somewhere else

When I was packing my room up back in May I didn't plan on getting a storage unit; but when my car decided to stop running I was forced to spend my uhaul / moving funds on repairs which took most of my savings. Needing a solution to hold onto my belongings, I began looking into storage units online; I was fortunate to find citizens storage. They had 1 units large enough to hold all of my furniture & boxes available, allowed a 24 hour reservation without fee, plus offered a huge discount on the first month of rent. I enjoyed that the location was just off the freeway but down the road far enough that there wasn't much traffic. Jonah, the manager, was kind & personable as he showed me the available unit in person. After viewing we returned to the office where we went over the forms & he explained the terms of the agreement, which allowed me to confidently sign the contract. I started moving my stuff in that day, & was able to stack & fit everything in perfectly. I had just enough money from the remainder of my savings to afford the gas necessary to get back to Oregon & pay for the unit rental for 5 months before I was able to return to reattempt bringing it up north with me. Grateful for citizen storage for keeping my belongings safe, & Jonah for being a friendly face whenever I was on the property. read more

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My son paid to reserve a unit, they were supposed to close at 5:30, he got there at 5:15, he had called ahead and they were supposed to have the paperwork ready for him to sign. They were closed when he got there at 5:15. He had a moving truck that had to be returned the next day at 8 o'clock. We were unable to return the moving truck so he had to pay for another day which was $180. We showed up at the storage unit at 10am to drop off the belongings and no one was there and they had a sign on the door that said closed for the rest of the day. We tried calling their office phone number and no one answered, the message had an emergency number to call. We called the emergency number and left a message and after 3 hours no one called us back. We had to find a new place to take his belongings. We are trying to get our deposit back. Edit: I finally got ahold of them on Monday morning, no one ever called us back. We had to call them. The man on the phone said they are no longer open on Sundays and the employee went home early on Saturday because they were sick, but no one called to let us know. They did say we would get our refund back, but we are still out the fee for keeping the moving truck an extra day. The did not include the gas it took to drive a moving truck there twice only to find out no one was there. The emergency number was useless, they never answered or called back, they never responded to my email or my facebook message. read more

Citizens Self Storage - Storage unit hours. - Self Storage Near Me - Camarillo, California

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The manager says he doesn't know who I am, but he does! Who doesn't remember a trailer getting hit not just once but three times... I met with the manager, my boyfriend met with the manager and the owner and he knows exactly who we are. Bill needs to do the right thing and take care of our loss. As you know the insurance company isn't going to give you what your property is worth. They deemed it totaled and are giving us next to nothing. The owner doesn't care at all and I wouldn't trust anything at this facility. He doesn't care about the tenants at all, it's all about the money. read more

I tried to move into this facility and the spot was to small because there was a container in the spot assigned next to me, I had to give a $50 deposit to hold and was charged $140 on move in. When I arrived to move in the young man at the desk moved me in and asked me to measure the trailer. He could not measure the trailer because I did not have it with me. I returned the next day to park the trailer and the container disturbed the pivot point along with a small car next to it wouldn't allow me in because I would hit it. When I called to explain the situation Christina was very rude and told me that I would only get $123 dollars back because her husband was a truck driver and i didn't know how to drive and it was my fault I couldn't get it in. She also explained to me that that $140 and $50 equal $123 And I was trying to get an extra $50 out of the deal (absurd) I just wanted the original amount back. If this is how buisnness is conducted here I would reevaluate storage here. Save yourself the headache and find somewhere else to go. Christina was very excited and agitated because I was asking questions, I guess I am not allowed to question her authority. The problem with the situation is that I was promised my 27ft trailer would fit and it did not because the company misjudged the area or did it intentionally, so they sold a product that was not accurate. I should not have to pay for a 20ft spot when I clearly stated I owned a 27ft trailer. The scam is telling you that it might be gone and you have to put a deposit to hold it and when you get there the size is not true. Then they keep the money and say it's your fault for not checking the size they lied about. read more

I have been a customer here on and off for several years and love it. The facility is always clean and well maintained. The new manager is awesome, she is very friendly and accommodating. I would definitely recommend this place. read more

Citizen storage did a great thing...they hired Jonah Quire. They finally hired someone that takes his job seriously and truly cares about what goes on and about the customer. We've been storing our trailer here for awhile. We've had some issues and past staff couldn't care less! Our trailer was hit not once but three times. Two of those times were in the last couple of months. Thank goodness Jonah is there now! The person that hit our trailer went to Jonah and Jonah contacted us right away with the info... but not only that... we were pretty upset and Jonah didn't just shrug us off like past staff did...he came up with different solutions and also kept his eye out for another space for us. Today he called us to let us know a different spot is coming available. He didn't just call me to let me know...he text me pictures of the spot with different angles so we didn't have to go down to see it. Jonah is super nice and friendly. We thought about leaving until they hired Jonah. He's quite an asset and I hope Citizens notices! read more

Citizens storage customer service department needs improvement. My credit card which is used for automatic monthly payments expired and as a courtesy one would expect a call/text/email from them to ask for an update. Instead I received a Preliminary Lien Notice charging me a $20. late fee and a $15. Pre-lien fee. I called right away and asked that the late/lien fees be reversed as this was the first notice I had of the issue with the card. Christina told me that she could not make the adjustment and that the Corporate Office had to authorize it. She told me Bill from Corporate would call me. I am still waiting for that call. I also sent an email to which I received no reply. After waiting four days for Corporate to call I called Christina again, and she told me nothing had been done yet and to call her later that day as she was not in the office. This morning she told me that I would not be getting reimbursed and that it wasn't her job to contact people when there is a problem with payments, because she has too many units to oversee. read more

These was horrible, I reserved a spot to park a car. I had talk to them the day I reserved it, I get there they say sorry we don't have a spot. Nice person. read more

I rented a unit her for almost 2 years and was very pleased with the service I received. This place is friendly, clean, and most of a all secure. The only reason I moved out is because I moved to far away, but would definitely recommend this place to everyone. read more

Great facility, staff has great customer service. The facility is clean. I never have had an issue.

Clean, well maintained and affordable. Staff is friendly and helpful. Could not recommend more.

I moved and had to downsize which meant getting a storage unit for some of my belongings. I checked out several storage facilities in Camarillo and chose Citizens Self Storage because they had the best price, the ceilings are 12' high and the best thing for me is that there is a light in the unit so when I go there after dark I can still see. I definitely recommend Citizens to anyone looking for a storage facility. read more

Super friendly staff, Open everyday, Quiet location. I've stored my personal items, and collectibles at this location for 3 years and never had a problem. Lowest prices in Camarillo! Usually there all booked up, but if you can find a spot, its worth it! read more