Received a surprise $65 increase in my monthly bill when autopay went through. No letter in advance…read moreletting me know of a rate increase. No email. No phone call. When I authorize an autopay, it's for the amount I EXPECT. This is an unacceptable business practice but I guess they think they can get away with it because of the high switching cost to go somewhere else. Oh and did I mention the rodent infestation? Yeah that's been fun to deal with. Mouse crap everywhere and the critters chew up your belongings as well. I strongly advise you seek a storage unit elsewhere.

Mark is the MAN! Awesome guy with great customer service and a great attitude! The way he was…read morethorough and helpful to me in this whole process made it easier.

This is what happens when you rent from a privately owned storage facility with no corporation and…read morethe person who owns it gives her title as a manager, who immaturity level defines her age. The lack of professionalism and insolent when she speaks is unacceptable when you run a business and have customers. There is to many reputable and competitive storage facilities that would treat their customers far more respectful and with dignity especially if you have a complaint about a employee or concerns. Do not waste your money or yourself respect on this business. Contact the BBB I had to give a star to write this review but it deserves zero.

Only bring your stuff here if you like ants. My boxes were here for only a week and already…read moreinfested with ants. Now everything is ruined. Do not recommend.

Quality customer service is an understatement! Jacky and Dante were so helpful finding the right…read moreunit for us. Everything we requested was met with excellent service and done within a timely manner. All storage units increase in price, but I felt it was worth the value and quality of this place! It was always clean, immaculate, really. Always had carts available onsite for helping bring items to our unit. If we ever need future storage, it will be here, for sure!

Greedy. Highest priced storage in the area. They offer a lower rate to get people to move in, then…read moreraise it 50% or more within a few months. Have been a loyal customer for a year and they just raised the rent $100. Yes, $100! Insane greed. Unbelievable. They expect people to stay and be extorted once they are moved into the unit. Nope. I'll be moving out ASAP and give someone else my business and hard-earned money. Lower prices elsewhere. It's almost as if it is a front for some kind of shady business (Money laundering?). They do not care if they lose loyal long-term customers after pricing them out of their unit. There are better places with owners who are no as greedy and reward loyal customers.

Public Storage on McGrath Street in Ventura is great! Tim (the property manager) was very…read morehelpful... and Joey made my move-in effortless. My unit is sealed so, finally, no rodents! I highly recommend renting at this facility.

Been with public storage on Mc Grath for a year and after a year they raised the rent 39 percent…read morethen when I asked for some help they insulted me by a five percent decrease each time the district manager was asked . Yet if I were to have my wife book it was going for 9 percent under what I was paying before the increase . What the point of being loyal to a brand . Gouging customers is a terrible way to do business.

they stole my stuff. Very mean and rude. You will be sorry. They have no soul. You will lose…read moreyour personal things.

I can't begin to say how impressed I was with Burger Brothers Moving. If you are looking for a…read moreprompt, courteous, responsive , and quality team this is your moving company! Our office closed and we donated our business furniture to an organization. The owner Stirling was great. He kept me apprised of all logistical details and they even arrived 30 minutes early. Highly recommend!

I cannot express to you how much this local organization is run by the love, drive and…read moredetermination of Sonia Walker. Sonia along with her kids and the many volunteers that come together to put these awesome bags together for children ranging from infant to teens that are suddenly taken out of their homes without any warning. They are donation based and so with that they are always in need of clothing, toiletries, coloring books, things that are both a necessity & then that small item that might be able to give a child a bit of comfort in a traumatizing time. I had the pleasure of putting together a donation collection through my office last year, the picture I posted does not even do justice as that box was packed... We had such an outpouring of support and it goes for such a wonderful cause. A year round organization , they can always use volunteers to help put the bags together and Sonia along with her family are a joy to work with.

Once again, Penske provided reliable, professional and consistent equipment and customer service…read more Peyton (Customer Service Rep at Ventura) helped me reserve the needed equipment. He gained my confidence and respect when I rented a couple of vans earlier this year. Having had disappointing and inferior experiences with other truck rental companies, I so much appreciate knowing that I will get customer service and equipment that I can count on. Peyton is the one who made this happen for me. For any future rentals, Penske will be my choice.

Not a great experience. Rented a truck for business and got charged tbe non business rate.read more