Terrible customer service! Rented and told them exactly when…read morewe'd be vacating the day we rented the unit. Vacated exactly when we said and returned their "hall key" now they're refusing to refund our $30 deposit because we didn't give them a 14 day notice! Our belongings weren't in there even two months and were rat infested! Renter beware!!!!! Disgusting and please read the fine print of their contract because they'll do all they can to keep your deposit. Could care less about the $30 but was told the day we vacated that they'd mail a check. Don't rent here!

Although I was 2 months late with my payments due to breast cancer and a nasty divorce, I ALWAYS…read morestayed in touch. When I called and said "I will be there to bring my acct. to date..., they said "we auctioned off your storage."

This is what happens when you rent from a privately owned storage facility with no corporation and…read morethe person who owns it gives her title as a manager, who immaturity level defines her age. The lack of professionalism and insolent when she speaks is unacceptable when you run a business and have customers. There is to many reputable and competitive storage facilities that would treat their customers far more respectful and with dignity especially if you have a complaint about a employee or concerns. Do not waste your money or yourself respect on this business. Contact the BBB I had to give a star to write this review but it deserves zero.

Only bring your stuff here if you like ants. My boxes were here for only a week and already…read moreinfested with ants. Now everything is ruined. Do not recommend.

Support Self Storage has housed my personal and business belonging for over 10 years!!! NEVER AN…read moreISSUE! Honestly, their team has always been kind, and the manager has helped me out with being a day late during the holidays. Something he didn't have to do, but decided to be KIND!! I have worked with/for some jerks who do not care at all what your situation is, regardless of the business, they want your money. I'm sadly leaving their facility as I'm starting my business. I will be back for sure if I ever need a safe place to store my sacred stuff.. Erika is and has always been a sweetheart since the day she got on board and it's always nice to see lil pooch following dada. thanks Team.

I wish I could say that things are better now - they're not. I paid up-front for a storage space…read more(the entire year), so I never had a late bill. This time, as I got ready to move out, my mother passed away just as my lease ended. I got a couple of nasty phone calls that I needed to pay my bill, of course, when I tried calling them back, no one answered. There are still better storage spaces in Oxnard that are safer and friendlier, and care about their customers. Go there first. As to Phil (facility manager's assertions in his rebuttal): Phil - there was little attempt to rectify the situation. I was the one that asked for the discounted space...which I would not have needed had the site been more secured. It's a pain having to load and unload an RV with all valuables when we traveled (and we did quite often). You're much more apologetic now in your rebuttal because it's a public forum - which is completely contrary to how you were when I came to you and mentioned that we had been repeatedly broken into. Unfortunately, until your facility can protect all the tenants from the constant, ongoing intrusions and theft going on at your facility, your facility will still be sub-standard on a street where numerous other (and safer) facilities are located.

I would most definitely recommend using My Self Storage Space. I had a very good experience there…read more Tamara, the manager was extremely helpful at fulfilling ALL my needs, some of which were a hair challenging,... The place is very clean and well kept. Glad I chose My Self Storage Space! I can't thank Tamara her and team enough!

For 15 years, we stored our restaurant equipment at this facility, and I must say it was always…read moreimpeccably clean, well-maintained, and highly secure. A huge thank you to Tamara, the manager, and Manny, the maintenance professional, for their kindness, professionalism, and always accommodating our needs. Truly a 5-star experience! Thank you again, Johnny Rockets Camarillo

I couldn't be happier with our storage space at Citizen's Storage. My inquiries were immediately…read moreresponded to by Brandy, and now with Mike, the manager, everything has gone very smoothly. Professional & friendly service. The units are clean, accessible and I feel safe. The location also is excellent, right off the 101 for easy access. I highly recommend Citizen's Storage!|

Great value. Great customer service. John was so helpful in immediately check8ng my unit, upon move…read moreout, and getting me all signed out. Personable, A+ customer service

This place very accessible. The rates are reasonable. The units are clean and secure. Overall I…read morewould recommend this place to everyone.

We rented here for a few months between moves and couldn't have been more pleased. They let us use…read moreour storage a few days early at no extra cost, the unit was clean and super easy to access, the service is personable and the prices affordable. Highly recommended!

This place is the BEST! I have rented from several storage…read morefacilities over the years, both corporate and small businesses and this place is by far the BEST storage company I have ever rented with! I was on a first-name basis with the owner and the staff. They remembered me every time I walked in the door and were very accommodating. I rented with them for 6 over years for my small business storage, and I can't recommend them enough. They are organized, have a very clean facility and the units are lit up. There are wide driveways for parking in front of your space and the turning radius is easy to navigate larger trucks. It's easy to get a hold of them, and I love the later gate access after their office business hours. You will not be disappointed here!

Lady was very nice and helpful. Place is really clean. Definitely use this place if you're in needread more

We used this storage facility for over five years and had a consistently positive experience…read morethroughout that whole time. There were never any surprises. The pricing was fair, transparent, and straightforward, which we really appreciated. What stood out most, however, was the staff. Every interaction we had with them was kind, helpful, and supportive. When I recently returned to close out our unit, they made the entire process smooth and stress-free during what could have been a difficult time. I also always felt safe while at the facility, which was very important (especially because I was alone on my last trip there). Truly, very nice people who made a challenging job much easier than expected. We highly recommend California Classic Storage.

Kathy over the phone mentioned they do not hold vehicles here, especially electric motorcycles…read more Kind of misleading because their website mentions they hold any size RV, boat or automobile. My budget was $350 a month I'm wondering if she's incorrect and I don't mind taking down my review or if their website is falsely advertising vehicle storage here and she said they don't.