Support Self Storage has housed my personal and business belonging for over 10 years!!! NEVER AN ISSUE! Honestly, their team has always been kind, and the manager has helped me out with being a day late during the holidays. Something he didn't have to do, but decided to be KIND!! I have worked with/for some jerks who do not care at all what your situation is, regardless of the business, they want your money. I'm sadly leaving their facility as I'm starting my business. I will be back for sure if I ever need a safe place to store my sacred stuff.. Erika is and has always been a sweetheart since the day she got on board and it's always nice to see lil pooch following dada. thanks Team. read more

I wish I could say that things are better now - they're not. I paid up-front for a storage space (the entire year), so I never had a late bill. This time, as I got ready to move out, my mother passed away just as my lease ended. I got a couple of nasty phone calls that I needed to pay my bill, of course, when I tried calling them back, no one answered. There are still better storage spaces in Oxnard that are safer and friendlier, and care about their customers. Go there first. As to Phil (facility manager's assertions in his rebuttal): Phil - there was little attempt to rectify the situation. I was the one that asked for the discounted space...which I would not have needed had the site been more secured. It's a pain having to load and unload an RV with all valuables when we traveled (and we did quite often). You're much more apologetic now in your rebuttal because it's a public forum - which is completely contrary to how you were when I came to you and mentioned that we had been repeatedly broken into. Unfortunately, until your facility can protect all the tenants from the constant, ongoing intrusions and theft going on at your facility, your facility will still be sub-standard on a street where numerous other (and safer) facilities are located. read more

Great Phil and Erica are both good people they are on top of everything . The place is spotless very we'll maintained and thenespecially for me they are aware of my situations and are very good about letting me know where I'm late on my payment.which to me it's nice because of all the Kaos, .and to them I'm sure it's a pain . II would like to say thank you for your kindness and your patience to you both.DCArgo read more

Apparently the facility encountered a break in. I was notified of my unit being one of them with the lock missing. After arriving and confirming our belongings were stolen, we were advised the facilities surveillance system doesn't work and did not record anything. read more

Best storage facility ever! The staff is friendly, the grounds are kept neat and clean. It is run very well, definitely a 5 star operation!!

Manager, Phil, goes above and beyond to help customers. There are many storage facilities right now who take their customers for granted because the supply is low...Not Phil. He treated us as customers should be treated. read more

Much gratitude for the thoroughness and expediency of this well-run organization. The recent property maintenance with roofing was well communicated to tenants and went smoothly. read more

Airport Storage has the friendliest, most professional staff of the 5 storage businesses I have used in the last several years. Recently I transferred from one unit to another within Airport Storage and Erica helped me make that transition. Not only was she helpful, full of energy, and efficient, but she made it almost fun. Thanks, Erica, we really appreciate making a dreaded move easy to do. Brenda and Tom Davison Oxnard, CA read more

I had a very positive experience with this facility. It was not always easy but I was the source of the issues because it took a long time to find someone who could move my vehicle from their facility, and they were very extremely patient and professional. I even tried to pay them more and they would not accept it. The manager Phil, Erica, and someone from the main office the issue was escalated to. All classy, professional people, and the facility is well kept. Thank you again for everything. read more

I am a long time customer at Airport Self Storage. They have had trouble processing my Automatic Bank payment. It goes to them dependably every month without fail. This week it showed up one day late because of the Fourth of July Holiday and probably the Covid. They are charging me $48 late fee for the check arriving one day late and will charge another $48 if not paid in five more days. The staff tries to be helpful but cannot remove the late fees set by the owners. Be careful if you rent there. I am looking for another unit somewhere else. read more

We moved into the Ventura County & we were looking for a storage place for our RV. Airport Self Storage have been very helpful in providing us with info as we need it. They offer secure and easy storage in a wide range of sizes. They have a friendly staff & willing to assist whenever you need them. read more

Airport Self Storage - Self Storage Near Me - Oxnard, California

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I have been been renting from Airport Storage for approximately 2 years. For the past year they have become extremely difficult to deal with. I'm not sure if it is the manager Phil or what the problem is. For some reason they have real issues running my credit card on auto pay. In the past 6 months they have called on at least three different occasions that my card wasn't processing. After the call my card always processed. Then this month my Credit Card was actually jeopardized due to fraudulent issues with the bank, so instead of the customary call I normally get this time instead its an email saying I'm being billed for a late fee of $20.00. Very disappointing. If your looking for a place to store your toys don't go here. read more

I recently started storing my brand new RV here and have been extremely happy thus far. There is rarely much traffic, the security gate always works perfectly, it is clean, and I have not noticed any security issues that have concerned me. I feel comfortable leaving my RV here! read more

I was looking for a very small storage unit basically like a closet lol and i called every storage units in oxnard and no one seemed to have what i was looking for. Fortunately i called airport self storage and same day i called i got my storage unit its clean and affordable. Not a long process easy and straight to the point. read more

Worst storage units ever, I've already found multiple rodent droppings in my unit. Open the door to the hallway one evening and actually seen a mouse running around the corner. Told the employees but honestly they seemed like they didn't care at all. Manager is an A-hole, I recently got laid off from my job and needed a little bit more time to pay the bill, and he said he wasn't legally required to give extensions. Charged me an extra 40 dollars. He was being such a dick, didn't care all, said if I didn't like it I could pay the storage and leave. read more

I am so pleased with my recent experience here. I had rented a storage unit here two years ago and had a bad experience. Kristen who is relatively new helped me and displayed the highest level of customer service. I told her about how poorly I was treated by the girl who helped me last time (when I was moving my stuff out). She assured me that they be had made some changes and I believe she said there is a new owner now. Either way, they offer the best price and location for what I needed. Highly highly recommend. Ask for Kristen! read more

I recently started storing at airport self storage, of all the places I looked at it is definitely best deal. Affordable, clean spaces, and great staff I would recommend Airport self storage to anyone looking for storage. read more

I am sorry but I have to give this business a bad review. I just talk to them today and after 2 years of business with them, they still don't know how to treat their clientele. Probably because they don't know how to run a business and they are just employees. However, they lost me over a $15 late fee today. I have been paying without any problem for 2 years, they even raised the rent and they got my money. Today, as I am going through a lot of changes, I did paid 1 day late. They actually called me. Do you think they will call me yesterday to avoid the late fee? No, of course. And that is bad business. I am a business owner, and these people have no clue on how to keep their clients happy. You can see their attitude from the beginning when signing the contract is not very good. It seems like they hate their job. The atmosphere is thick and not really friendly. You really don't bump into them fortunately, because it is a self storage, but God! I hope you will not need anything! So I will not refer this business to anyone. It is more expensive than other storage around and the customer service is pretty awful. So be aware. Be careful. Be safe. read more

I have been storing here for over a year now. I am very happy with this place. I always receive excellent customer service. The prices are great too! read more

I stored my trailer her for about 5 months and never had a problem. They where always nice to me and my trailer was never damaged or broke into. That is a plus for me.. thanks read more

I went in today to see about the reviews and talked to Jessica. She so was so unpleasant I'm thinking of pulling out.they need to learn people skills.The rest of the help is great read more

Great place to store your goodies. They are very helpful in finding you what you need. we have been a customer for over 2 years and they are great to work with. they are hassle free, they leave you alone just pay your bill. great facility and very secure.... you don't have to worry, there hours are great also. read more

I have been their customer for about 2 years. I have nothing but high praise for them. They are always friendly and receptive in their front office. I recently ran into a problem with a boat and trailer I had recently purchased. I needed a place to store it for about 3 days. As I rent a locker from them they provided short term storage for me and although I offered to pay them they did it for free. I am forever grateful. read more

Ive had my storage here for a few years now and I have never had any issues. The service desk worker is nice and friendly and always willing to help when needed. The price is also reasonable! read more

I've been storing here for 4 years now and usually mail my rent but today stopped in to make my payment. The manager, Daniel, was so nice and welcoming when he took my payment. The office is clean and the staff is so friendly. This facility is top notch and well maintained inside and out. I would't store anywhere else and highly recommend you do too!! read more

They don't care about their customers. Management hasn't read the book..."Hey, I'm the customer...." Closed on holidays. Close at 7PM. Prices not competitive...better prices available nearby. Go there at your own risk! read more

The customer service is awful I have never once been sent a bill for my storage space ...so I went in and signed up for email billing....still havnt received a bill...they called me over me being late and told me I had until the 15th to pay it ..the only reason I was late is because I thought I paid it..maybe if I got a bill ever I would have know that I didn't ...I call no one answers but I get a message that tells me they are open on Sunday until 2pm ...I drive down from west Ventura to pay it and the office is closed with a note they will be closed Sunday's now...seems to me they should have notified the customers of the changes.not to waste the customers time ..I watched several people walk away very unhappy when they showed up and they were closed...this place is a joke the stories go on and on about the lack of customer support and ethical business ...find another storage unit if u care about a good customer service read more