For 15 years, we stored our restaurant equipment at this facility, and I must say it was always impeccably clean, well-maintained, and highly secure. A huge thank you to Tamara, the manager, and Manny, the maintenance professional, for their kindness, professionalism, and always accommodating our needs. Truly a 5-star experience! Thank you again, Johnny Rockets Camarillo read more

My Self Storage Space - Self Storage Near Me - Camarillo, California

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I would most definitely recommend using My Self Storage Space. I had a very good experience there. Tamara, the manager was extremely helpful at fulfilling ALL my needs, some of which were a hair challenging,... The place is very clean and well kept. Glad I chose My Self Storage Space! I can't thank Tamara her and team enough! read more

I stored my belongings here for a year during a transition after my divorce. The team was consistently helpful and quick to respond, especially by email and text. The facility is clean, quiet, and conveniently located. If I ever need storage again in Camarillo, this will be my first choice. read more

Great location and clean facility. The customer service was professional and personable. Tammy was very helpful and walked me to the unit and made sure my code for the gate was working before i left. Would definitely recommend. read more

I do not recommend this company because they almost killed me with mold poisoning and the person who manages the site couldn't call me to let me know that last year storms had caused leakage and destroyed all of my music film and production research after spending $32,000 they gave me a $5000 minimum settlement and I am still sick and going to be homeless with all of my property destroyed if you have a storage container and they haven't let you know your property is destroyed from mold and mildew and can get very sick and I'm still sick and I would never recommend this company to anyone ever! Once I reported the problem, they would not increase my insurance coverage or protection plan whatever they call. It is handled by a third-party company that doesn't care about you and they don't care about you. They just want to take your money.! I'm still very sick and going to be homeless with all of my property destroyed.. all I want to say is that they don't really care about us! read more

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I've been using this storage space for about 5 years now and have been very pleased. I love the office personal that has been attentive to my various situations and helps me out when I need it. read more

I have been a tenant here for over 5 years. Tamara always does her best to work with me. I have never had any problems with my leases (and I have rented and moved out of multiple units at multiple time), I always have access to my unit, and the grounds are clean and safe. Thank you to Tamara and Mary for looking out for me! read more

I have been a customer at My self storage for over 6 years. My aunt was moved to an assisted living facility and we keep a few of my aunts items in a small unit. After a serious hospital visit, we moved her out of her existing facility and rented a larger storage unit for 2 months. They do not pro-rate a month so the last month we paid the full amount eventhough we were only there for a few additional days. We removed all contents from the unit including the lock (the site actually broke off the lock for us) Now they are telling us there is a lock on the unit and we are responsible for payment. For a month now, I have written to them numerous times letting them know we cleared out the unit and the lock is not mine. Ironically, we misplaced the key and the staff broke the lock the day we moved my aunts items. I live 400 miles away and due to the extended "shelter in place", I cannot travel to the area. The manager knows this and continues to be unwilling to listen. The organization continues to send harassing emails, I continue to let them know in writing - the lock is not mine and to break it. They are not a customer oriented nor do they appear to be concerned with public safety. read more

Update: Spencer T, is that what you were told? Because I'm sure you have audio and video recording in the front office. So either, you've been lied to by your employees, or you are covering for them and being deceitful. Everything I've said is completely true. I actually DID offer to put my name on the lease. If you review your security camera, you will see that I put my credit card and my ID on the counter. And you can certainly hear me say that I would put the lease in my name, if you could hear my voice over that awful commercial country music which was playing in the background. I even sent you my ID to your email. Don't worry, I'm also sorry that I had this experience with your company. I'm actually surprised how such a simple thing could go so wrong.. As for yelling profanities, please check the tape. I might have called Mary a terrible person who should be ashamed of herself, but I did not lobby profanityat her. And I've only said that because she said "if you had signed the lease earlier in the week, this wouldn't have happened" as she turned me away. After I had driven 40 minutes because she could not email me the lease. It's not good customer service to blame someone after you are unable to give them service due to a technical error. I see that you are trying to make me sound unreasonable, which I am. What type of person would leave this review? Someone who felt slighted. Why isn't your application process as easy as public storage or any of the other chains? It's not hard to get white label software and update your system. How expensive is a subscription to docusign?. In fact, I encourage anyone who has read these crazy ramblings to try and decipher what you are signing when you sign the lease on mobile. Seriously, I had no issue with whose name was on the lease, but you have to be able to email it to me. I gave you the credit card information over the phone and everything. I was trying my hardest to rent from you. If you want to talk to me personally, you have my number --------------------------- I would like to start off by saying that there is no excuse for the treatment I was given at this location, and their incompetence and complete lack of empathy has put my property, which I worked hard for, at risk. The worst part though, is I was summarily insulted by a representative of this company as I was turned away. This all started with the application process, which is extremely tedious and unnecessarily complicated. I say unnecessarily complicated because whichever software they are using to sign documentation is so outdated and not mobile friendly. Why not just use docusign? It can't be that expensive. I actually canceled the first application because my 84 year old friend, whom I was helping rent this space, could not understand the lease with the formating iilssue.She was unable to fill out the contract. Upon the second application, we were told that we would have the lease emailed to us. Even though I called once, and they called me once regarding the transmission of the lease application, a system glitch prevented me from getting it. So I drive 45 minutes to the location to apply in person. Upon arrival, Mary attempts to fill out my application with the new information, but at this point I've had it. We have to start this process all over again. I leave, saying sorry but it's not going to work out. Nowhere during this interaction was I disrespectful, just very frustrated. I can't find another place within an hour to rent, so I immediately return and ask if we can try again. Mary proceeds to tell me that she cannot rent to me because "the system is down". So here's a picture of all my stuff loaded in the back of my truck. I had a reasonable expectation that I could store it today because I had cash in hand, my ID, and I had sent all the preliminary information and because I was told I could rent that day. The worst part is, Mary, this lost soul has the audacity to blame me. She cites me canceling the first application. This is the reason I am upset, and this is the reason I am leaving this long-winded review. How about you don't add insult to injury, Mary? read more

My Self Storage Space - This is how my truck was loaded up before I was turned away by the business. No empathy. - Self Storage Near Me - Camarillo, California

The new manager here is Sevil and she is absolutely awesome! She is straight forward and honest, in my experience. I've rented here 3 different times in the past 10 years from Kevin, An excellent experience. The personality of Sevil only made this experience better. Your head can start spinning with all the promises that most of the storage places are claiming, till you read the small print and it all changes. Smoking mirrors. Sevil figured out what size I NEEDED and not just some behemoth space she wanted to rent me. She explained,EXACTLY, my pricing and options on paying. The paperwork actually had that price on it, no extra last minute fees tossed in. Just save the headache for the move and not the storage space. read more

I have had my stuff here for about a year now and I have no complaints at all. It was supposed to be for only a few months but I sure you all know how that goes. :) read more

Very helpful and accommodating. Easy to work with; easy process to rent unit. Units are pricey after initial three month special.

I highly recommend! The site manager Tamra is very nice, always smiling and made getting my storage unit an easy process! Facility is very nice with good quality doors, it's very clean and appears to be very secure. read more

We have rented space from My Self Storage for a few years. When we first started renting space, there was a major ant problem and we were told we could not put cleanser around the tires because the managers dog would get sick from it. But we eventually got the ant situation fixed without having to use the cleanser. For a while it was ok and manager Kevin was helpful. Until one day when we were returning from a trip, we found someone's trailer parked in our rented spot. Turns out someone was living out of their trailer in the storage facility. How could they let this happen??? And also, our rates have been raised twice in almost two years. They have a new manager. I have not had to deal with her before today. My husband went to pick up our trailer and found out someone stole our bike rack from the back of our trailer. It was bolted down and someone stole it. The manager did not seem empathetic to my situation and told me to file a police report and that there is no guarantees that vehicles would not be broken into. I ended our contract today because I no longer feel our trailer is safe being stored there. I just wanted everyone to be aware of what happened to me and hope it doesn't happen to anyone else. read more

Do NOT give them an emergency contact name... I didn't give them permission to use my emergency contact for billing! Especially when that person can not have mail go to them with parties not living with them. It's for emergency purposes only. When I've been out 2 weeks and already paid out my bill. Horrible customer service. I won't refer anyone here or return. read more

Leased a 10x14 space on really short notice last weekend and had an interesting experience. After my movers cancelled on me, the manager Kevin provided use of their truck. Unexpectedly, the truck's battery went out in the middle of my move. However, Kevin responded super fast to work on the issue, successfully getting it back to the storage site. The bin I got has a good location, is in good condition and is fairly priced. The site is easy to find and quickly accessible from the 101 Freeway off the Los Posas exit. I feel comfortable with my unit and confident in the staff should I have any needs or issues. Thanks again, Kev! read more

I called 3 different locations, only got an answering machine, none returned my calls. On the contrary, when I called/call my Self Storage, someone always answers. I have had a space here for the past two years. Staff has always been friendly and helpful. When I downsized, they were prompt to accommodate me with the size and location of the unit that best fit my need. The entire facility is maintained clean and signs are clearly posted before a special event or holiday. read more

I was so pleased with the customer support and easy transaction when signing up for a storage space. Both Sevil and Michelle were kind and informative, always willing to help and answer questions. They have a moving truck that is available for use with a refundable deposit. Their drive up storage units were easily accessible and clean. Thank you for making one aspect of our move smooth and easy! read more

This place requires insurance which adds to your monthly bill. I didn't need insurance and that hassle. I've never had to have insurance for any storage unit ever. They have a load of security and then they STILL try to charge you insurance! I found them to be pretty pricey too compared to units Ive had in the past. However, the woman was really nice whom I spoke with and if I didn't care about the insurance gimmick then I'd probably rent here. read more

I have used My Self Storage Space off and on since I moved to Camarillo in 2000. They have always had the right size space for me. Initially, Kevin was the manager and was very friendly and helpful. More recently, Sevil has become manager and she is every bit as friendly and helpful. The facility is secure, clean and in a great location. If I ever have the need to store something, My Self Storage is the place I go, and recommend it to anyone needing space. read more

Been here several years for my parents stuff when they downsized and for myself in between moves. Always extremely accomodating and helpful. Facility is always well maintained and clean. Couldn't ask for a more trouble free and worry free facility. read more