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    Esplanade Mini Storage

    3.0 (6 reviews)
    Closed 9:00 am - 5:00 pm

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    6 months ago

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    3 years ago

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    4 years ago

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    7 years ago

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    12 years ago

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    11 years ago

    This storage facility is very clean and professionally run. I feel safe leaving my personal possessions here.

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    Ask the Community - Esplanade Mini Storage

    StorHouse Storage Center

    StorHouse Storage Center

    (21 reviews)

    We have rented a storage unit at this location for several years and had also done so previously…read more While clean and seemingly secure, we learned you can not trust these people for one second. After requesting a 10' X 10', and after moving from a 5' X 10' into that larger unit, I was told repeatedly that the unit was TEN BY TEN FEET. We realized over time that my unit WAS NOWHERE NEAR TEN FOOT DEEP, NOR TEN FEET WIDE. I have numerous longboard surfboards, all ranging from 9'2" to 9'6" AND THEY SIMPLY DO NOT COME CLOSE TO FITTING, EITHER DIRECTLY IN OR SIDEWAYS. (A lot of extra work to store!) My unit is/was LESS THAN 8.5 FEET DEEP AND LESS THAN 9 FEET WIDE!! They have been stealing money from us for years and if you have a unit there they are probably stealing from you too! When asked about the gross shortcomings and lies, the staff are trained to say, "It is approximately ten by ten.) IT IS NOT AN "APPROXIMATION" OF 10 X 10 FEET - IT IS BOLD-FACED THIEVERY ALONG WITH NUMEROUS LIES We have made contact with the DA's office and will implore them to force an outside or independent review and measurement of ALL UNITS, in order to determine just how many thousands of dollars have been stolen and from how many hundreds of people, month after month, year after year? We are also contacting Consumer Affairs and Consumer protection reporters at Los Angeles news stations and others. And with all the reviews we will be posting, in addition to legal action, It shouldn't be too difficult to expose them and at least curtail their sad, dishonorable conduct. When I have asked them for a smaller unit, they lie and claim they don't have any. Their staff are trained to lie and they all know of the misrepresentation and thievery. Several staff were asked if they had received huge pay increases to go along with their employers raising our rates significantly twice during a global pandemic when many suffered? They all said they had not. , On March 10, I received a call that they were going to lock us out of our unit later that day as I was late with my payment. (We had experienced fraud on several debit and checking accounts over the past year and I had misread their notice to read the 15th.) I needed documents in the unit for use over the weekend. I was in Los Angeles and it was pouring rain. They would not allow me a day or any flexibility whatsoever. So I was forced to scramble back to Oxnard and was subsequently PREVENTED FROM GETTING AT MOST OF MY PROPERTY FOR THAT ENTIRE AFTERNOON, AS IT WAS BLOCKED BY A LARGE CREW. And yet they still charged me additional payments and locked me out. The employee attempted to prevent me from taking photos to gain proof. After NOT BEING ABLE TO ACCESS MY OWN PROPERTY, I called and asked to speak to the owner. A woman lied to me several times, then claimed he had just left. She then named him as a "Mark Harmon" or "Herman" and when I asked her name she finally admitted and said that she was in fact the owner - Che Herman - pathetic!. (They mistreat so many people they attempt to hide their identity.) They ultimately charged me $220 and also cheated me out of the final day of the month. Inside the elevator someone had left a note expressing their distaste with management as well. At least I was able to have a good laugh, after all the lies and thievery. These people display a true sickness of greed, willing to cheat whomever they can in any way they can. At the very least, measure the damn unit! Contact us for more info, photos, videos, or to provide information and be involved in a potential class-action. justlaw88@gmail.com, alltruewords@yahoo.com, CRIMEWHISTLE@proton mail.com

    I have been with StorHouse for about 3 years. They are very good on cleanliness, security, & love…read moretheir customer service!

    Airport Self Storage

    Airport Self Storage

    (27 reviews)

    Support Self Storage has housed my personal and business belonging for over 10 years!!! NEVER AN…read moreISSUE! Honestly, their team has always been kind, and the manager has helped me out with being a day late during the holidays. Something he didn't have to do, but decided to be KIND!! I have worked with/for some jerks who do not care at all what your situation is, regardless of the business, they want your money. I'm sadly leaving their facility as I'm starting my business. I will be back for sure if I ever need a safe place to store my sacred stuff.. Erika is and has always been a sweetheart since the day she got on board and it's always nice to see lil pooch following dada. thanks Team.

    I wish I could say that things are better now - they're not. I paid up-front for a storage space…read more(the entire year), so I never had a late bill. This time, as I got ready to move out, my mother passed away just as my lease ended. I got a couple of nasty phone calls that I needed to pay my bill, of course, when I tried calling them back, no one answered. There are still better storage spaces in Oxnard that are safer and friendlier, and care about their customers. Go there first. As to Phil (facility manager's assertions in his rebuttal): Phil - there was little attempt to rectify the situation. I was the one that asked for the discounted space...which I would not have needed had the site been more secured. It's a pain having to load and unload an RV with all valuables when we traveled (and we did quite often). You're much more apologetic now in your rebuttal because it's a public forum - which is completely contrary to how you were when I came to you and mentioned that we had been repeatedly broken into. Unfortunately, until your facility can protect all the tenants from the constant, ongoing intrusions and theft going on at your facility, your facility will still be sub-standard on a street where numerous other (and safer) facilities are located.

    Trojan Storage of Oxnard

    Trojan Storage of Oxnard

    (43 reviews)

    Javier is the man, he helped us out and made the process super easy, highly reccomend !read more

    Don't get me wrong Isaac and Javi have been incredible. The following reasons I don't blame on…read morethose 2, a 30-year-old building that's new keypads that look like they're from the year 2000, I think the elevator was built in 1975, Their back lot looks like kind of a small disaster area, but the cats seem to like it. I just got off the phone with george who is supposed to be have customer service skills and that conversation wasn't how are you doing? How was your day? How can I help you? He starts a phone call with yeah I'm just addressing your complaint. I'm like OK he's like yeah so what's wrong? So that's what passes as customer service? I did talk to George before when I went to Camarillo, I thought he would've gotten better but he still the same, no customer service skills. According to him. I wish I recorded that call, 78° is considered climate control. I thought it was 70 but he said that he recorded a temperature yesterday of 78° according to him at the hottest part of the day. Well, he can be making that number up. I don't know if that's real or not and that he went back to oh we don't say it's air-conditioning. Well, duh, I don't go to my storage to bathe in air-conditioning, I can do that at my apartment. Also according to him every second floor, unit of every building is always hotter no matter the climate control unit in the building. Well that's funny cause Camarillo wasn't. Then he went into the fact that Camarillo has newer units than Oxnard. Upgrade maybe? Camarillo has units that recycle the hot air or I don't know all the technical aspects of it because I'm not a HVAC tech. So basically what george was saying on the phone is he was telling the customer (me) that Oxnard is older, it only has two units running instead of four, and it's gonna be hotter so get over it even though we're gonna charge you 10 to 15 almost $20 more per month for a system that barely works with insulation that is God knows how old. Now that is how you run a business! OK, no apology from george or we're looking to upgrade, we'll see if we can work this out ‍. As long as george is in charge as a district manager and the company gets the money. I guess that's just how things are right? Well if the owner keeps him employed, he must be getting something from him, but I can tell you the customers aren't and I don't care about the reaction to this review because it's honest. And yes, this location does need a ton of repair and upgrades. I'm so glad I'm going to the new one in Oxnard when it opens up. How do you change out your unit with brand new locks that barely work I have to play with my freaking garage door for five minutes just to lock it. I would've told George, but he probably would've told me too bad so that's ok. I just wiggle my garage door for 3 to 5 minutes every time I want to lock it. I guess that's part of the extra charge, hey at least I get to pay that extra cost for that freezing cold 78°that means I'm just gonna be at the unit 3 to 5 minutes later every single time I wanna leave by trying to get it to lock. I thought new locks were supposed to make things more convenient not less convenient. Those garage doors need to replaced too and in 2026 we don't even have interior cameras? Hello 1985. I'm so glad I'm going to a new location soon. I would not want to keep anything of significant value at this place. This review is more for the phone call I got from the district manager george not Javi and Isaac. I understand that george thinks he's right and he won't change.‍

    Esplanade Mini Storage - selfstorage - Updated May 2026

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