I have rented three storage units from ACE Storage in Simi Valley for many years, and I can…read moreconfidently say this is one of the best storage facilities in the area. 1 Safety: This facility is extremely safe. In all my years renting here, I've never seen or heard of anything suspicious or concerning. You can truly have peace of mind knowing your belongings are secure. 2 Cleanliness: Lili and the crew take great pride in maintaining the property. The facility is always spotless -- which is very important when storing valuable items. 3 Professional Staff: Lili and her team are always polite, professional, and genuinely friendly. They go out of their way to help and it's clear they appreciate every customer's business. Overall, ACE Self Storage is an excellent storage facility that checks every box -- safe, clean, and professionally managed. If you need extra storage space in Simi Valley, trust me, go to ACE Storage. You will not be disappointed! I also want to take a moment to personally thank Lili and her team for providing such a positive experience over the many years I've rented at ACE Self Storage. Lili is always friendly, attentive, and truly a pleasure to work with -- which made doing business here very enjoyable. Thank you again to the entire ACE Self Storage team!

Clean property with solid security measures in place is a good place to start. Dear Hubby and I…read moreacquired his mother's stuff / my mother's stuff, his stuff and my stuff before we ever got together, etc., etc. Though we've worked at downsizing, we haven't been as successful at it as we ought to be. Having Ace Self Storage as an option has helped us tremendously. We recently needed a temporary additional space after a water leak situation. The staff member who took care of us getting signed up for a new unit did a great job of explaining options and giving us the tour. Even though we know the property, the new space was in a different building and he took us there personally. They offer a move-in discount, which is makes for a fair value. Our goal is to reduce the need for extra storage entirely, but this may not happen while I'm still working full time.

I had such a great experience with SoCal Storage! Eileen and Chuck were both incredibly friendly,…read morehelpful, and professional throughout the entire process. They made everything so easy and stress-free, and I really appreciated how welcoming and attentive they were. The facility is clean, well-maintained, and feels very secure. Any questions I had were answered promptly, and Eileen and Chuck went above and beyond to make sure I had a positive experience. I would definitely recommend SoCal Storage to anyone looking for a clean, secure, and reliable storage facility. Eileen and Chuck provide amazing customer service and truly make you feel taken care of!

We moved to Camarillo 2 years ago and ended up choosing Socal Self Storage. They have trucks…read moreavailable to use for moving which is super convenient and comes in handy. Communication and service here is amazing! They are very genuine people! We will always recommend them to friends and family.

kaite was super helpful through the whole process I had going on ! Nice and respectful and…read moreunderstanding :)

AVOID AT ALL COSTS! Never ever use Public Storage here or anywhere else. Their MANAGEMENT and…read moreCUSTOMER SERVICE is absolutely appalling!!! I never used the unit and was still charged for arbitrary administrative costs. Considering I did all the paperwork myself and had to file a report with the police 10 minutes after arriving on site, Public Storage REFUSED to work with me. They acknowledged the issues and that I never even used the unit, but stubbornly stated that a $29 Administrative Fee was non-refundable regardless of the circumstances and despite having to file an incident report with the police. Even after voicing my concerns to the District Manager and having (3) separate conversations with Customer Service, Public Storage stated that it was pretty much impossible. However the last rep stated they "would consider" and follow up, which never did. One of the worst aspects was I had the Public Storage District Manager send me a LinkedIn Request less than 30 minutes after voicing my concerns to him (we had previously worked together professionally) and Public Storage delegated the $29 bill to a collection agency in less than 45 days despite never physically mailing me a bill. I had received a SPAM text message and a SPAM email the same day I had last spoken to a Public Storage customer service rep, who stated it would be reviewed. There was NEVER a physical bill from Public Storage mailed to me. I literally just went on a European vacation and received several text messages and email messages from a collection agency requesting the $29 for the Administrative Fee. A mailed letter arrived just before leaving for our trip and in the middle of the vacation I received a warning email. The collection agency spent more money and effort regarding the administrative fee than Public Storage did despite voicing my concerns & issues immediately. It's deeply disgusting that a company cares to ruin their reputation for $29 as I'm grieving son that attempted to rent a storage unit to store my deceased parents things. The fact they sold the debt or subcontracted it less than 60 days seems like a clear violation of The Debt Collection Licensing Act. I may need to consider reaching out to the California Consumer Financial Protection Law (CCFPL). PUBLIC STORAGE you are an absolute embarrassment and non-professional. I'm beyond at a loss for words and it makes perfect sense why this location is not Better Business Bureau (BBB) Accredited. There are plenty of other places to spend money elsewhere

Keri Hobson The Assistant Manager…read more I don't normally recommend very many businesses , but, Keri at Storquest on skyline in Thousand Oaks has been exceptiona! She has gone above and beyond with helping myself and also hearing and watching other customer. whoever owns this facility is very fortunate to have her.

Evelyn was amazing and so helpful. She addressed all of our concerns and answered all of our…read morequestions. Would highly recommend this place for all of your storage needs. Thank you, Evelyn!

It's alright... had my stuff stored 2 months had to find somewhere else since it was a hassle to…read moremake my payments... the guy is always there up front and you can hear the tv on but never answered the door first time charged me a late fee but I went plenty of times to avoid the fee and wouldn't get the door opened... second month came by and he did the same exact thing so before I got charged a late fee I just got my stuff out I think he just does it to scam people or just simply lazy... just save your time and gas so you aren't back and forth trying to make a payment...

I have been coming here off and on for years as I moved through out college. The staff is amazing…read moreand I had never had any issues. The units are extremely clean, the flooring is tiled. I have never had any issues with furniture or paintings. I've never had ANY bug issues or any damage whatsoever. I am moving and will be using them permanently as I trust them more than any other place I've ever used.

I have had the pleasure of doing business with SoCal storage for close to three years. The staff is…read morefriendly, informative, and the units are all so safe and secure. I highly recommend this place for your storage needs! A huge thank you to Eddie for making my last day there with comfort and ease. Thank you to Jackie as well for your help throughout the years there. Highly recommended! Thanks again to all who assisted me!

Bobby helped me get the exact unit and price I wanted 5 stars I Highly recommend this facilityread more

Best of the Best. From storage to staff. I trust everyone that works there. I appreciate the…read morepassion they have for cars. I love that the owner is a car geek too. The lounge is just another benefit.

Unbelievable. So I came here due to the great reviews and their website claiming to have an…read more"award-winning" detail for the interior and exterior of my car. Long story short the entire front interior had horchata exploded all over it. It got inside the vents, seats, buttons, in every nook and cranny. I brought it in super early at 7am the next day and was greeted by Will, I showed him everything that was done, and he said they could handle it no problem and would call me to update me on my car to let me know if they had to keep it overnight. I get no update or call, I try to call before they close and get no response. You can never reach a person at the number provided, they have to call back. So the next day there's still no call back update so I go to the shop in person to see what's up. This time there's a guy named Josh and he looks at the car and then says it's all good to go and even says that they didn't have to use the steamer, which was a lie cause they really needed too. Mind you the garage is very dark and it's hard to see everything in its full effect. So I bring it out to the light in the parking lot and notice everything's super dirty, mess and grime everywhere still. I show my dad and he has me take it back with him to explain that for what I just paid, exactly $325, that my car isn't even cleaned. The guy Josh then backtracks and says he accidentally gave it back to me unfinished and it wouldn't be ready till 3 days later. I get texted by Will earlier than Josh initially said to pick up my car cause it's "finished" now. And I get my car this second time from Will, and omg it's still not detailed, they even forgot to clean my trunk, ENTIRELY, I can tell cause there's still beach sand everywhere. Again I only see this after I get out of the dark garage. This second time to pick up, the horchata was still visible in some spots and what's more irritating is how do you charge me $325 when you didn't even clean the entire car?! You didn't clean my trunk at all, cause there's still sand! They even left grease streaks and white speckles everywhere that wasn't there before. I have no energy to bring it back to them, cause they can't seem to get the simplest task right and they already held my car for such a long time for just a cleaning! The vacuumed carpet lines don't make up for the crappy job that was done, my car was partially cleaned. This shop is a total scam and if I had a luxury car like they advertise dealing with often, then I would BEWARE. Some parts on my steering wheel are scuffed now too, like someone has a ring on when cleaning it, so it left these little marks. Imagine if it was Porsche or a classic car, like how much does it cost to get a steering wheel replaced for that. Thank god it was just my Honda. Also I reach out in text immediately to Josh about this and he calls back and says that AGAIN it wasn't ready and they accidentally gave it back, and to bring it in AGAIN to fix it. Also he emphasizes that he should've charged us $600 for the clean instead of what we had to pay, which was $325. Nice way to twist it about giving us a "good deal," but no thank you I do not want to bring back my car for it to be fondled some more. I even said in the beginning it's not about the price, we didn't ask for the discount they said they gave us, we just wanted it to be done right with no stress. I told Josh the only way to remedy this is to refund half of what we paid back, since they only did half the work and Josh says that's not possible because they spent 18 hours on it already! 18 hours and it still looked like this is a complete joke. In conclusion this place is an absolute no. Ugh so disappointed and feel like I got ripped off by Barrett Automotive Group. All photos are from the second time picking up.

Could not be any more happier with the service that the people in the office, Steve and Shontel,…read morehave given me. Thank you very much! Clean, Secure, and very well managed property. Highly recommend it!

The management of this place is absolutely terrible and unhelpful when issues arise. Don't trust…read moreanyone here or from the company even a little bit. Initially, everything seemed great. The security was decent, there was plenty of space, and the temperature was controlled to a comfortable level. It was worth the slight premium. It was a bit annoying that access wasn't 24/7 considering how much we paid, but I could overlook that. Then, prices started increasing every few months. I understand that the entire industry does this, but it seemed excessive. Then, they began construction on the second floor. The noise, dust, and inconvenience were bothersome, and there was no compensation. Thankfully, I wasn't forced to move on my own dime like others. One day, I came to start unpacking and noticed a section of our belongings that had water damage. Initially, I thought it was caused by a leaking pipe, but upon closer inspection, water was flowing down from the second floor, rolling along the I beams and dripping onto our stuff for who knows how long and how much. It seems to be the same issue as this review: https://maps.app.goo.gl/ShTjDuewUGoj2wad9?g_st=ic. All attempts to resolve the issue ended with the company stating that since I didn't use their insurance, they couldn't offer any compensation, replacement, or rental refund. This seems unreasonable and goes beyond the terms of the contract that absolves them from liability. Either the roof, second floor, or both were not properly constructed, allowing water to flow along the I beams. You can see rusted water drop marks on multiple I beams. These beams are completely exposed and there's nothing installed to protect the storage units from water or debris from the second floor. Since they were aware of the issue from the review I mentioned earlier and didn't take any action, it appears to be gross negligence. I also highly doubt that they would even consider addressing the real issue and refunding partial rent if we had their insurance. Regardless of whether we have insurance or not, the website guaranteed dryness and a storage satisfaction guarantee. If you decide to stay here, make it a short stay, cover your belongings completely, and request a different unit if you have any beams or pipes above your unit. And pray that nothing else goes wrong.

Great location and an easy-to-use pinpad entry/exit make this storage facility extremely…read moreconvenient. The units are clean and the facility is well maintained and secure, you can store nice things there without worry. The staff is super friendly (and they answer the phone immediately during business hours), and there are no hidden costs -- they make storage effortless!

I've been a customer for over 10 years. Absolutely the best storage ever! Larry and Ed have been…read morethere since I have and overwhelmingly take great care of me. Thanks for everything! - Gregg

Been using them for storage for many years and has always been a great experience! Love that it's a…read morefamily run business too

My mom recently moved out of her house, and had to downsize into an apartment. I did not have much…read moreluck finding spaces at the time in her area, but stumbled upon LM Mini Storage. Patrice was so helpful and the facility was the cleanest I've ever seen! I definitely recommend this storage unit if you need storage near Oxnard.