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    StorQuest Self Storage

    4.4 (59 reviews)
    Closed 9:00 am - 6:00 pm

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    Response time

    4 hours

    Response rate

    100%

    Services - StorQuest Self Storage

    Vehicle storage

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    5 months ago

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    4 months ago

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    5 months ago

    Great self storage facility, always clean & dry. Reasonable rates and good support from Keri the manager who is great.

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    3 months ago

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    6 months ago

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    7 months ago

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    2 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Chris was so helpful and walked me through the process which took only a few minutes! Best place to store your items!

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    3 years ago

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    9 years ago

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    4 years ago

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    5 years ago

    Love them always super helpful. Great place clean and safe. The staff will go out of the way for you.

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    9 years ago

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    7 years ago

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    15 years ago

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    12 years ago

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    11 years ago

    Love the facility! Very clean and secure. The staff was also very helpful and made sure we took a tour before committing to anything.

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    Page 1 of 2

    Ask the Community - StorQuest Self Storage

    ?cuanto cuestan los espacios

    Depende del tamaño que te interese alquilar.

    Is it air conditioned?

    Yes, there are currently a variety of unit sizes available that are climate controlled. Please call 805-883-6445 or you can rent online here: https://www.storquest.com/self-storage/ca/thousand-oaks/1032/

    Don’t See Your Question? Ask Away!

    Review Highlights - StorQuest Self Storage

    We were driving from San Francisco to Thousand Oaks on a Saturday and we were going to arrive close to the closing time.

    Mentioned in 7 reviews

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    SoCal Self Storage

    SoCal Self Storage

    (25 reviews)

    Before writing this, I read a couple reviews and of course both of them mentioned Bob! I'm…read moreguessing all of them do because Bob is truly an Angel. I really needed the easy vibe that Bob brings to the deal and all he has to do is be himself! Amazing human being. I stopped at 3 other facilities today and the people servicing customers were not memorable and not all that helpful or informative. This is my first time using a storage facility so I knew nothing. At first I dreaded having to pay for storage but now I feel the comfort of having a storage facility for my things (I don't know where I'm moving)! Sadly, I moved into an elderly woman's home not knowing she has advanced stages of Alzheimer's. She has become combative and I need to get out before 2 weeks have gone by. Anyway, Bob and So Cal Self Storage are a real comfort to me. Not only is BOB the best part of the facility, the prices seem more affordable than all the others. Thank you So Cal Self Storage, I appreciate you being here and I feel a load lifted off my shoulders!

    The only reason I chose SoCal storage was because the move in included a free moving truck usage. I…read moreset up a date and time for pickup of the truck and paid for the unit. I was called a couple days before I was supposed to get the truck and was told that the corporate office lost the registration (not my fault and also unacceptable). I was notified that I would be the first to use the truck when it became available. I waited and waited and checked in month or 2 later and was told it wasn't ready for use. Eventually, I was called and notified it was ready but 2-3 weeks out. So much for being the first. When I asked Andy (he's not the problem) what they would do about this he said there's nothing that can be done because this is a "bonus" for renting there. I said it's not my fault this happened and that I would not have chosen them had it not included a truck. I canceled my unit which I had paid 2-3 months for all while being empty. At least a month free or something would have made the situation better but nothing. I'll never store here again and will tell anyone I know not to. They need some business management and customer service classes. Also, this is borderline false advertisement. They advertised something that was available not a "bonus". Joke.

    SecureSpace Self Storage Camarillo - SecureSpace Climate Controlled Self Storage in Camarillo, CA.

    SecureSpace Self Storage Camarillo

    (54 reviews)

    I went in there to ask a few questions about the unit that I rent as far as getting a larger…read morestorage unit. Heidi and Steve were wonderful to work with. Very professional! Steve happily showed me a few of the different units available and I ended up changing to a larger unit. I couldn't be happier with the customer service There!

    The management of this place is absolutely terrible and unhelpful when issues arise. Don't trust…read moreanyone here or from the company even a little bit. Initially, everything seemed great. The security was decent, there was plenty of space, and the temperature was controlled to a comfortable level. It was worth the slight premium. It was a bit annoying that access wasn't 24/7 considering how much we paid, but I could overlook that. Then, prices started increasing every few months. I understand that the entire industry does this, but it seemed excessive. Then, they began construction on the second floor. The noise, dust, and inconvenience were bothersome, and there was no compensation. Thankfully, I wasn't forced to move on my own dime like others. One day, I came to start unpacking and noticed a section of our belongings that had water damage. Initially, I thought it was caused by a leaking pipe, but upon closer inspection, water was flowing down from the second floor, rolling along the I beams and dripping onto our stuff for who knows how long and how much. It seems to be the same issue as this review: https://maps.app.goo.gl/ShTjDuewUGoj2wad9?g_st=ic. All attempts to resolve the issue ended with the company stating that since I didn't use their insurance, they couldn't offer any compensation, replacement, or rental refund. This seems unreasonable and goes beyond the terms of the contract that absolves them from liability. Either the roof, second floor, or both were not properly constructed, allowing water to flow along the I beams. You can see rusted water drop marks on multiple I beams. These beams are completely exposed and there's nothing installed to protect the storage units from water or debris from the second floor. Since they were aware of the issue from the review I mentioned earlier and didn't take any action, it appears to be gross negligence. I also highly doubt that they would even consider addressing the real issue and refunding partial rent if we had their insurance. Regardless of whether we have insurance or not, the website guaranteed dryness and a storage satisfaction guarantee. If you decide to stay here, make it a short stay, cover your belongings completely, and request a different unit if you have any beams or pipes above your unit. And pray that nothing else goes wrong.

    StorQuest Self Storage

    StorQuest Self Storage

    (35 reviews)

    Update: called the number that Storquest said to call below my first post and the lady who answered…read moresaid she doesn't know why I called and she'll tell her boss! So they answer a bad review to look like they care, but proved again they don't care and never return calls! Original post was removed. My storage unit in Westlake Village had major water intrusion from above and everything in my unit is ruined. And when I spoke to Robert, the district manager, he told me to read my contract and what he was saying was you're not supposed to store anything of value ( monetarily or sentimentally) , so only store your trash in storquest Westlake villages building!!! Of course, if you have a boat, I guess that's not gonna get damaged from the water. My insurance company reached out to them numerous times and nobody would take their calls or return their call, so they denied my claim! I spoke to Asher in the local office and he said he was told not to speak to us or our insurance company and that Robert, the district manager would take care of it!!! His way of taking care of it is ignoring us and not answering anything. I was denied by my insurance company, State farm, because nobody at store request would answer their questions. I did have a small policy through store quest that they make you buy and yes, that one paid but what they paid won't even cover the cost to get the unit cleaned out and everything dumped. DO NOT STORE ANYTHINK OF VALUE AT STORQUEST. ONLY STORE TRASH!!!!!!

    Beside the front desk that doing great job, nicely and honestly, this location not only a rip off,…read moreyou are a hostage very quickly you will find very fast , how dishonest they are by charging you crazy late fees, and very fast you will pay over $4 a square You rather rent fancy office with view to store your staff than rent here, and another bad one You can get in only between 9-6 And sundays 9-5 so why you need a storage if you work late Or have a job, Insane

    StorQuest Self Storage - selfstorage - Updated May 2026

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