PRC was right on our problem Carlos was out the same day and the next day their crew took care of Busines. When we needed estimate for insurance Ricardo was there also the same day and got it taken care of. Never needed a restoration company before but if I ever do again PRC is on top of their game. Thank you Guys!! read more

Repair work was completed before estimated completion time and restored to the original state. Alberto Olivas communicated daily with updates and made sure the work was completed to my satisfaction. Dorothy was very friendly & professional each time she contacted me. read more

Excellent company! The entire staff is "on it!". Very professional and thorough to ensure that the job is executed safely. Had a major mess that literally took over half my home. They came in and went to work; super sanitary clean up, move all appliances out, taped up a heavy plastic barriers to contain the work area from the rest of the home, broker down the affected walls and removed flooring, etc etc. Talk about full service! Team was friendly and supervisors kept me in the loop on all updates. Highly recommend! Shout out to Domingo and his entire team! read more

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PRC cleared out the yucky muck under my mobile home when a sewer pipe broke. They were timely, professional and kind. Christopher Garcia was a wonderful project manager and he and his crew made me a very happy customer! Price was fair and I would highly recommend them! read more

Alberto was a great project manager, he coordinated with our tenants and insurance to get a leak repair completed and and a bathroom remodeled quickly. Dorothy who we spoke to on the phone at the office was always so kinda and helpful. Raymond was the one who looked at the initial water damage, did the drying and also was wonderful with coordinating with insurance and our tenants to make this smooth for us as landlords. We have used other restoration companies before for similar problems but they have been the most helpful by far. read more

It has always been a great experience with PRC. It's staff is so much help and patient so they make the clients feel at ease during stressful situations. Thanks for great service read more

The Estimate Department was timely and have done job identifying scope of work. I am thankful for the service they provided.

At first there were quite a few communication issues with various team members during the holidays regarding my leak but once the main project manager Alberto came on board I felt so much better about everything . He was so professional, apologetic and thorough about what to expect . I honestly felt relieved and reassured that my leak repairs would be taken care of and done in a timely manner. He also ensured that his team were aware of all the tasks that needed to be performed and completed in a safe manner. read more

We had a leak in our shower and had to move out to get repairs done. We used PRC for everything from the water damage repairs to the rebuild. PRC reps Freddy and Alberto were always very attentive to our issues and responded immediately to any questions we had. The team made sure my furniture was protected and after the job was complete, returned to make sure everything was satisfactory. These guys went above and beyond and seamlessly worked with my insurance. The work was done professionally and within a reasonable timeframe. We highly recommend their services. read more

This company came within hours of a water leak performed emergency services and worked with our insurance company directly. Everyone who came out was professional and explained in detail the work being performed. read more

I experienced water damage in my kitchen due to a leak and my plumber arranged to have PRC Restoration come to the property to get the ball rolling on mitigation and rebuilding. I used PRC for all of the mitigation work, pack-out services and the rebuild. Customer service was top notch and along the way I worked with so many great people! Project managers Carlos Sanchez, Rafael Garcia and Eduardo Rodriguez really helped make the process as painless as possible (considering my insurance made things incredibly difficult). Dorothy Case, Daniela Rodriguez, Samantha Roman and Timothy Cuave were all great with providing estimates and billing statements, ensuring copies were delivered electronically and via mail to both me and my insurance, along with being patient and providing payment options. This was the first big construction project I've done inside my home and I love the results; it feels like a brand new house! If you're considering PRC, I definitely recommend them. Communication was great, I never questioned where I was in the process or what the next steps were. I am so happy with my new kitchen, thank you everyone from PRC!!! read more

PRC Restoration - Finished project: New flooring, paint, cabinets, countertop and backsplash. - General Contractors Near Me - Carson, California

I was impressed with the professionalism and immediate service I was given. I needed the job to be done immediately and once I called, the Project Manager, Rodgrido Oliva came out to assess the damage and give me an estimate for the sewage damage. He was very reassuring and knowledgeable about my situation. The technicians were able to come out the next day to decontaminate, removed all contaminated items and clean up the affected area. All did an excellent job. I recommend them highly. read more

I was referred to PRC by the plumber that repaired my burst copper tubing in my attic. They did a good job checking the areas that registered water damage on the tester and brought in a humidifier and fans to dry out the water damage areas and demolished the ceiling and walls in the hallway adjoining the bathroom. I decided to sign a contract for PRC to restore the damaged areas of my bathroom and hallway. PRC started restoration on July 6, 2021 and projected the job will be completed approximately on July 14, 2021. The job was not completely finished until August 3, 2021 due to a number of reasons I did not anticipate. Naturally PRC took a lot of pictures prior to and after demolishing to make sure everything will be restored back to original if not better. The first thing they messed up on was the ceiling in the hallway which had an opening to the attic. They installed drywall with no opening to the attic they had to redo the work which could have been avoided if the management showed a picture of the ceiling or advised them there should be an opening. The 2nd screw up was the painters did an unsatisfactory job of not masking properly where there were paint around the door knobs, paint on my sliding accordion door, paint merging onto different colored painted areas, door trim that were not aligned properly and not sanded to blend in together so after my complaint they had to redo that project. The 3rd mistake was the making of my full size wall cabinet. The prior workers installed door trim where there was no trim to begin with that interfered with the making of the cabinet in it's original position. The carpenter seen this and new that the trim was not suppose to be there but he went ahead and made the cabinet which in turn left a gap of 1" at the base and the carpet. I told the manager about this and I know he must have thought it was not proper seeing it was not in it's original format but he said his workers will put in. shoe boards that will cover the discrepancies of the drywall and the carpets. Duh..... Now the 4th problem was reinstalling my bathroom Vanity 3 mirror cabinet. Initially they said they will purchase a premium vanity cabinet costing $646.00 but after awhile they were unable to find one that was close to the original size...they were too small or to large do they decided to reinstall my original vanity but restrain it because there were unsightly marks on the side of the vanity. They were installing the vanity but they broke the mirror pivot hinge and also damaged the mirror. After days later they told me they were unable to replace that type of pivot hinge and could not find a replacement mirror!!!!!! and that what was holding up the project from completion. I took it upon myself to do some research on my own and bought a set of two mirror pivot hinges that were not the same as the original but would do for the purpose of installing the mirror. I also contacted a mirror and glass company to make a mirror the same exact size and thickness. Once I got it ordered and picked it up myself I told the manager Alberto that he can have his worker come and install the mirror to finally complete this project. I told him I did the keg work and to reimburse me for the mirror which they did and told them that I should not be charged for the $646.00 since I was using my own cabinet. What he said was "it is not coming out of your pocket, the insurance company paying for it". He said he will charge me for the labor and cost of staining and give me credit for the balance. After all was done and I paid the balance of the contract cost, a day later PRC sent me an email for me to electronic sign "The Certificate Of Completion & Satisfaction" which also states that I had no problems and complaints. I told them by email that i refuse to sign because of the problems and complaints and that a professional company like PRC has work performed that has to be redone and not restoring things in there original place. I also said i would not recommend PRC to friends and family or for that matter to anyone. Nuff Said read more

Alberto and his team were great. We had a leak and mold that needed removal and his team was able to finish the job efficiently and professionally. His team was usually a two man team and nice salt of the earth guys. I bought them lunch because they worked hard and shared a couple beers with them after their job was done for the day. There's a small language barrier but universally I respected their work ethic and mastery of their craft. Recommend and if I need house repairs again, I'll call them first read more

Thank you so much for excellent repair work and financial department work. Estimate person are right no extra charges for little extra work. They are so helpful. Special Thank you for financial department Sylvia !! Excellent customer service. Without you I won't make it this far. My water damage go next Unit was so stressful but PRC staff be with me since beginning be patient with neighborhood and my tenant. I didn't know how to thank you for all your dedicated work. I personally stop by Carson office. All staff are so nice. If you have a big project like my case damage go two different property most of plumbers refuse to touch it. Thank you for PRC !! I'm highly recommend. read more

PRC comes highly recommended, great service, direct and to the point. They will be upfront and transparent and always working to give you the best deal. Yamara has been a great account manager to work with. Fast response time, competitive pricing and stellar customer service. Thank you PRC for.standing out ahead of the competition. Thank you Yamara for the professional courtesy and excellence! read more

I had a water leak from the upstairs unit's bathtub that leaked to to the dow stairs unit. George was very quick to mitigate the water damage and the girls in the office are wonderful to work with. All workers worked with my tenants schedule . I paid cash and felt I was charged fairly. Ricardo's team did a good job putting everything back together and again I was charged fairly. I do have 1 complain/suggestion. i really wish you had a plumber on staff that would take care of plumbing issues. it was so hard for me to communicate what the plumber was saying and what PRC was saying. it took three weeks of try to figure out the leak issue and communication between plumber/ PRC. Please have an on staff plumber. read more

PCR Restoration were recommended by our plumber. We had a broken pipe that went underneath our house and caused quite a bit of water damage. The technicians were on time, professional, & did fixed the problem. Juan Carlos & Greicy from PCR were incredibly patient with our insurance company. Never having put in a claim on our Homeowners Insurance is very different from an auto claim! Warning...make sure you get everything in writing & verbally from your insurance company! PCR were professional, kind, & understanding. This has been a very long process but in the end Greicy kept working with our insurance claims department and finally months later our insurance company finally paid the claim. Thank you again Greicy & Juan Carlos for everything! Forever grateful for all of your hard work! read more

This is my first home and also my first time dealing with water damage and insurance company. Carlos and his team are friendly, responsive and good at what they do. Carlos, the project manager, was very patient with explaining everything to me and answering my questions. He also tried to comfort me when I was stressed out about the situation. I am very happy with his service and appreciate all the hard work his team did. read more

Over price, above the industry pricing. Their reasoning was that they have separate pricing for separate areas. So you are doomed if you have a decent house and live in a decent neighborhood. Dishonest, charged me for an " emergency call" which it was not and the call was during a normal business hour but they stated since they left another job to come to mine therefore it was considered an emergency. Well, they should have clear this before they come the same way the plumber who came to fix the water leak did when I called. You cannot show up to someone house and at the end say that " by the way, that was an emergency call and we charge you for it." How should I know that he was on another job??? I will NEVER work with this company again and will not recommend it either. read more

PRC did a good job of water mitigation and restoration work on my property. Carlos, Greicy, Ricardo & Ayessa have always responded to my calls quick, answered all my questions and helped with filing insurance claim. read more

Carlos, the project manager for PRC, came within an hour of a phone call. He performed his due diligence on the flood under the house, made his assessment and provided us with very thorough and candid details. He explained the process from start to completion, answered all our questions and was quick to respond when reaching out to him. Carlos and his crew showed up 15 mins before their scheduled time and was ready to start prepping the area to start work. His crew was done in no time. Everything went smooth from start to finish. Carlos and team will take care of you! They turned a messy situation into a clean and stress free process! Thank you! read more

This company had a great response time to the need at my home for the work that was going to be needed. Scheduling the team for the work went smoothly. My dealings with the Project manager by phone and text were quick and efficient but broke down quickly after the team finished the work at my home. They were supposed to advise me asap when done so that my plumber could get right in for his part...they didn't do that. My attempts to reach the project manager became more difficult as I was seeking to ask follow up questions. My Plumber attempted to reach the p.m. and got no response. So, communication broke down once the job was done and our card was charged. It's like they brush off their hands and say...done with those guys! read more

Such a great experience for all the water damage and repairs! They prepared everything for fixing and finished working in a short time with a perfect project. They solved everything, saved a lot of time for me. I have already recommended this team to all my friends who will need help with their properties. Thanks again to Oscar, Dorothy, Ricardo, Elisa, and all the people who are working on my fixing. read more

Went out to a call homeowner had sewage in the crawl space called Alba from PRC she sent a PM over and a crew cleaned up so I can fix the pipe. Thank u Alba and PRC crew read more

PRC did a great job for our homeowner's association. It was a complicated repair project and everyone in the Repairs Department was terrific: Alberto Oliva, Dorothy Case, and Ayessa Guiierrez. Alberto, in particular, was always proactive and responsive to all my questions and concerns. I would not hesitate to use PRC in the future! read more

I would highly recommend PRC Restoration, INC. They were recommended to me by Payless 4 Plumbing after I found a pipe leak in my home. They were fantastic. They have excellent employees who are friendly, professional and very knowledgeable. They do an excellent job keeping in contact with you every step of the way. They are very neat and clean up after the job is complete. I am very pleased with the work they did on my home. I worked with George, Carlos, Tomas and Ayessa and they all did a great job. Thank you, Stephanie L. read more

We had an excellent experience using PRC and specifically working with our project manager, Carlos. We had a water leak due to a pipe burst and they quickly came to the rescue. Carlos was a pleasure to work with, reliable, and responsive. Highly recommend PRC and Carlos for your restoration needs. read more

We used PRC on two occasions. Once for our kitchen pipe flood and the other for a laundry room flood. The are very professional. They help you through the process by working with your home insurance and educating you about expectation. They do an amazing job with emergency services and restoration. Oscar and Alberto are the best project managers ever! Thank you for all your assistance and negotiating skills. I highly recommend PRC. - Yvonne's Household read more

Unreliable. Does not show up to work as promised. Wouldn't recommend. A job that should have taken 3 days took 2 weeks. They subcontract work out so different men show up. Not happy at all. I'm getting tired of the "excuse" that people call out sick. I guess they only have 1 worker. How do you run a business. They lie. read more

Soooo happy we found these pros!!! Had an issue with our plumbing and had to pack our belongings . PRC was gracious enough to get their pack out department to pack our belongings and get them back to us in a timely manner . Their staff was extremely pleasant and respectful. Their manager Daniel was super responsive and kept us in the loop during the process . A BIG thank you to the PRC team ! You guys rock !!! read more

PRC Restoration - Happy clients ! - General Contractors Near Me - Carson, California

Great service! Oscar took over, and handled everything with my insurance adjuster, including video and pictures off all the damage. He got the insurance company to cover everything! They did a great job with the water mitigation clean up. They removed all flooring and walls that were wet, and sanitized everything. Thank you PRC! read more

I've hired PRC on two occasions in the last year, so please read my review... PROs Very professional, hard working and detail oriented crew. When you first call them, they literally start doing the demolition, clean up and drying the next day They help you deal with the insurance company CONs Repairs after initial cleanup take a very long time... They tell you it will be a few days or a couple of days and ends up being over one, two, three or more months. Their team leaders do not give you updates. You have to be pressuring them constantly to find out the status of the repairs When they finally give you an update, they lie about the timeframe or status If problems arise after the project, they give you the runaround and do not respect their warranty and they do not come out to fix the problems that they caused. read more

These guys were just outstanding from beginning to end. We found a bad leak inside our wall right before Christmas. PRC: -was there right away -followed up at all hours when they needed to -helped us communicate with insurance to make sure we got coverage -stayed available to answer our questions -actually worked thoughtfully with us at each step to make sure repairs were to our exact liking -hired excellent subcontractors for every step -was really clean and considerate from beginning to end Rodrigo, Alberto, Wil, and Jose were especially outstanding. We plan to hire these guys to do renovation work in the future, just because they were so good - and a breath of fresh air compared to some other contractors. read more

Ricardo Casas was the best he and all of prc's crew went over and above on helping us through an otherwise miserable ordeal, yeah we butted heads at times but through my own fault with some of the unexpected events I highly recommend PRC and there entire crew read more

PRC and it's exceptional staff are the true definition of professionals! Great customer service and quality work! PRC is there when you need them the most. Highly recommend you reach out to Daniela. Daniela is trustworthy, reliable and really cares. read more

I am working with Carlos from PRC and various of his colleagues on a catastrophic plumbing problem (AND "son of plumbing problem") in my house, and I cannot say enough good things about them. There are a lot of fast-talking, dishonest hustlers in this business, and Carlos has been able to advocate for me with strength, integrity, and seemingly boundless knowledge. Everyone associated with PRC whom I've dealt with so far has been nothing but respectful, professional, compassionate and courteous. I wouldn't wish a household disaster on anyone, but if it happens, get PRC Restoration on the job. They're the best. read more

Called, made appointment. Thought that would be it. Got home 10 minutes before appointment. Waited. And waited. And waited. And waited. No call. No apology. No show. Hour late. Stay away from these folks if you actually WANT to see someone. Seeing some of the 1 star reviews, I'm glad Carlos didn't show up. read more

The Project Manager, Carlos Valadez, and his team did an excellent job with the removal of water-damaged wallboard and the related dry out process. They came to my home to access the damage and the next day the removal team showed up. Carlos kept me informed during all the steps during this repair process. Everyone in the team was very professional and it showed in their work ethics. PRC caters to their customer's needs. I'm giving PRC my highest referral recommendation. Don't use anyone else, you'll be pleased with the repairs done by PRC. read more

The PRC team did a great job helping us during our house flood that we had. Followed all the necessary COVID protocols. They were able to be work with us to get the job done in a timely manner and helped us with the bill when the insurance company was being very difficult. Definitely recommend! read more