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We hired Jerry and Pacific Coast Stairs to redo our stairs. We had typical wooden stairs, balusters and rails. They came in and removed our old stairs and installed the new wrought iron balusters, wooden rails and stained to match our wooden floors. All in 2 1/2 days. We couldn't be happier with the finished result. Jerry is awesome and his crew super professional. They protected the contents of our home and cleaned up daily. I would give more than FIVE STARS if I could. I highly recommend Pacific Coast Stairs.
Jerry and his team at Pacific Coast Stairs were terrific. We needed a handrail to run opposite our banister for safety. Their work was professional, done in a timely manner, and done the way we requested. The banister is sturdy, well anchored and well stained and finished. We could not be happier. I highly recommend Pacific Coast Stairs without hesitation.
If I could give Brian at Pacific Coast Stairs 100 stars I would!!!! Definitely a 5 out of 5 home run experience and have no regrets going with Pacific Coast Stairs for our banister work. Brian actually came highly recommended by Eric at Venetian Flooring, who we went with when we chose to replace our outdated upstairs carpet. From the start, Brian was amazing to work with. He came and gave an in-person consultation and later provided a very very detailed quote. We sat on it for awhile because we always like to get 2-3 quotes from various contractors. Redoing banisters is not cheap or easy, but his quote was one of the most competitive and we felt good going with him because his quote was so detailed and covered every aspect of the job from the opening of the wall to the skirting, and even the exact dimensions of the rails. Then the week before work began, he emailed me with a clear breakdown of what the plan for each day. If you are also redoing flooring along with banisters this is what you can expect: 1. 1-2 days before floor install - Brian's team had to come to cut open the walls and cut the white risers. 2. Floor install 3. Then after floor install, Brian's team came back to install the banister and posts the first day, and paint and stain everything the second day. Brian even went above and beyond for me because I saw another inspiration post a few days before the actual banister install, and he was able to accommodate the change request! He didn't sound annoyed and was ever so patient and kind. I also made another change and went with white paint over the original plan to stain the banisters, and again he was able to work with me and make it happen without showing even a hint of frustration. He responded to texts and calls throughout the project and was always very responsive. It's a very good feeling knowing you can trust your contractor to give you his best because god knows we all know a horror contractor story or two. Reliable, responsive, hard working, patient, and kind with impeccable skill. What more can you ask for? Their work really speaks for itself as shown in my uploaded pictures. Really fantastic and quality work. I love love love how modern and clean my new banisters turned out. Opening up the walls was a good call because it really opened up this space. Thank you again Brian and team for everything!! You earned every bit of praise and recognition and I mean every word!!
I just had my handrail, newel posts, and balusters installed yesterday and I am so happy with how it turned out. Jerry was extremely helpful when I first reached out. He answered all my questions and helped guide me through the process of picking a design to match my Pinterest inspos. When it came time to installation day, Jerry and Brian were professional, prompt, and their workmanship was outstanding. They paid great attention to detail and ensured everything was perfectly aligned and secured despite a few hiccups due to the way my stairs were built by a different contractor. Their painters were also great and helped me pick the perfect stain color for the white oak handrails and newel posts to match my floors. Overall, I am over the moon with how my stairs turned out and would highly recommend Pacific Coast Stairs.
I had been looking to remodel my stairs for a while and had reached out to a few companies. I did not feel the other companies were a match for what I wanted. Simple but classic and quality. When I contacted Jerry at Pacific Coast Stairs he responded right away. Once he came out and saw my stair job I could tell he was the guy. He told he was weeks from being able to do the job. I felt it was worth the wait to get my stair remodel from his company. He knew exactly what I wanted and I did not have to go into much detail. The job he did was amazing! He has fairly quick (about a week). I love my new stairs!!' Subtle but such a showstopper- first thing one sees when they open my front door! Thank you thank you. I recommend 100%!
I hired Pacific Coast Stairs to build me a new stair handrail. From my initial contact to job completion Jerry and his team was great to work with. I spoke with a total of four companies, including Pacific Coast Stairs, and Jerry was the only one to come out, measure, and explain the work he'd be doing. This is one of the reasons why I ultimately decided to go with Jerry. At one point the project hit a little snag, which was out of Jerry's control, but he made sure to rectify the issue. Jerry is honest, trustworthy, and cares about the quality of his work. A true craftsman! I wouldn't hesitate to hire or recommend Pacific Coast Stairs for any future stair projects!
Brian and Jerry at Pacific Coast Stairs were wonderful to work with. I mean the end result speaks for itself, but the entire process was awesome! I was redoing the floors at the same time and had flooring delays due to the current supply chain issues, but Brian and team were flexible and communicative. Every day was spelled out for me and they were on time, set clear expectations and clean! I just have some paint touch ups remaining in one little spot and it will look like a whole new house!
Very impressed with the work done to my stair railings. The quality of work and every person that worked the job with Jerry was great and worked respectfully in our home. Had the wood balusters removed and replaced with wrought iron.And upper wood rail was sanded and stained to match the existing wood floor. The staining of the wood was done by a painting company that works with them. So pleased that it was all coordinated by Jerry and they worked seamlessly together in completing the job in the stated amount of time. I compared quotes with three other companies and the quote was competitive but a fair price when factoring in: Time in completing the job Reliability Quality I would use this company again and would recommend to friends and neighbors.
Look no further! Go with Pacific Coast Stairs! I provided Jerry with a couple of inspiration photos and he was able to execute flawlessly. I ran into a hiccup with my flooring contractor and Jerry dropped what he was doing and came to my house to help with the situation. He was able to find a resolution within minutes to keep my flooring contractor moving forward. Suffice to say, Jerry went above and beyond to make sure things turned out perfectly. The staircase install took 3 days from start to finish. HIGHLY RECOMMEND!
First off, thanks to fellow Yelpers for the helpful reviews! I don't review often but Jerry & Brian are beyond deserving of this 5 star review. They are the antithesis of the standard contractor -- responsive, organized, reliable and most importantly, top notch craftsmanship. The finish on my new stairs is impeccable, everything is perfect and as promised. Also, if you're concerned about exposure during the pandemic, I can confirm that all the workers wore masks the entire time and the area was plastic'd off to other areas of the house to keep it isolated. They worked very efficiently spending no more time in the house than necessary. Thank you Jerry & Brian!!
Jerry & Brian came out today to upgrade my staircase railing. They arrived on time and completed the project efficiently and very professionally. I love how it turned out. Now, time for the hardwood floors.
Jerry, Brian and Miguel were absolutely stellar! I had a concept I had designed for the stairs -- me not being a "stair designer", but aesthetically i knew exactly what i wanted. Jerry was VERY up front a the possibility that my vision might not be structurally possible. however, when it came down to the final finish it was even better than what i had designed but 100% true to the design intent. i couldn't be happier with their workmanship and work-ethic. Thanks to the whole crew! you guys did an outstanding job - i smile big every time i use our new staircase.
Jerry and his team are amazing! We went from quote to project in under a week. It's hard to find good reliable people but Pacific Coast Stairs has figured it out. They do really good work, they are respectful to your house, and they are reasonable. I highly recommend them. You won't be sorry!
Brian is a true craftsman, a dying breed in this fast fashion, mass produced disposables world. Despite that, his prices were very competitive. 1. Extremely responsive 2. Stuck to the timeline 3. Honest about the price 4. High quality work 5. Easy to work with and make adjustments Before, during and after pics below! read more
1 year ago
Fantastic job by Brian and Jerry! They worked with my flooring contractor to ensure tight transitions, and helped me with a beautiful design for the room. They were efficient, stayed on schedule, communicated well, added the caps I requested, and are well worth their reasonable price. They brought a fantastic finishing team in to custom match the tread and rail stains to my new floor. Easily ones of my best investments during my renovation. Give them a call if you're ready to "step up"! read more
6 months ago
6 months ago
1 year ago
2 years ago
We hired Jerry and Pacific Coast Stairs to redo our stairs. We had typical wooden stairs, balusters and rails. They came in and removed our old stairs and installed the new wrought iron balusters, wooden rails and stained to match our wooden floors. All in 2 1/2 days. We couldn't be happier with the finished result. Jerry is awesome and his crew super professional. They protected the contents of our home and cleaned up daily. I would give more than FIVE STARS if I could. I highly recommend Pacific Coast Stairs. read more
1 year ago
Jerry and his team at Pacific Coast Stairs were terrific. We needed a handrail to run opposite our banister for safety. Their work was professional, done in a timely manner, and done the way we requested. The banister is sturdy, well anchored and well stained and finished. We could not be happier. I highly recommend Pacific Coast Stairs without hesitation. read more
If I could give Brian at Pacific Coast Stairs 100 stars I would!!!! Definitely a 5 out of 5 home run experience and have no regrets going with Pacific Coast Stairs for our banister work. Brian actually came highly recommended by Eric at Venetian Flooring, who we went with when we chose to replace our outdated upstairs carpet. From the start, Brian was amazing to work with. He came and gave an in-person consultation and later provided a very very detailed quote. We sat on it for awhile because we always like to get 2-3 quotes from various contractors. Redoing banisters is not cheap or easy, but his quote was one of the most competitive and we felt good going with him because his quote was so detailed and covered every aspect of the job from the opening of the wall to the skirting, and even the exact dimensions of the rails. Then the week before work began, he emailed me with a clear breakdown of what the plan for each day. If you are also redoing flooring along with banisters this is what you can expect: 1. 1-2 days before floor install - Brian's team had to come to cut open the walls and cut the white risers. 2. Floor install 3. Then after floor install, Brian's team came back to install the banister and posts the first day, and paint and stain everything the second day. Brian even went above and beyond for me because I saw another inspiration post a few days before the actual banister install, and he was able to accommodate the change request! He didn't sound annoyed and was ever so patient and kind. I also made another change and went with white paint over the original plan to stain the banisters, and again he was able to work with me and make it happen without showing even a hint of frustration. He responded to texts and calls throughout the project and was always very responsive. It's a very good feeling knowing you can trust your contractor to give you his best because god knows we all know a horror contractor story or two. Reliable, responsive, hard working, patient, and kind with impeccable skill. What more can you ask for? Their work really speaks for itself as shown in my uploaded pictures. Really fantastic and quality work. I love love love how modern and clean my new banisters turned out. Opening up the walls was a good call because it really opened up this space. Thank you again Brian and team for everything!! You earned every bit of praise and recognition and I mean every word!! read more
2 years ago
I just had my handrail, newel posts, and balusters installed yesterday and I am so happy with how it turned out. Jerry was extremely helpful when I first reached out. He answered all my questions and helped guide me through the process of picking a design to match my Pinterest inspos. When it came time to installation day, Jerry and Brian were professional, prompt, and their workmanship was outstanding. They paid great attention to detail and ensured everything was perfectly aligned and secured despite a few hiccups due to the way my stairs were built by a different contractor. Their painters were also great and helped me pick the perfect stain color for the white oak handrails and newel posts to match my floors. Overall, I am over the moon with how my stairs turned out and would highly recommend Pacific Coast Stairs. read more
4 years ago
I had been looking to remodel my stairs for a while and had reached out to a few companies. I did not feel the other companies were a match for what I wanted. Simple but classic and quality. When I contacted Jerry at Pacific Coast Stairs he responded right away. Once he came out and saw my stair job I could tell he was the guy. He told he was weeks from being able to do the job. I felt it was worth the wait to get my stair remodel from his company. He knew exactly what I wanted and I did not have to go into much detail. The job he did was amazing! He has fairly quick (about a week). I love my new stairs!!' Subtle but such a showstopper- first thing one sees when they open my front door! Thank you thank you. I recommend 100%! read more
5 years ago
I hired Pacific Coast Stairs to build me a new stair handrail. From my initial contact to job completion Jerry and his team was great to work with. I spoke with a total of four companies, including Pacific Coast Stairs, and Jerry was the only one to come out, measure, and explain the work he'd be doing. This is one of the reasons why I ultimately decided to go with Jerry. At one point the project hit a little snag, which was out of Jerry's control, but he made sure to rectify the issue. Jerry is honest, trustworthy, and cares about the quality of his work. A true craftsman! I wouldn't hesitate to hire or recommend Pacific Coast Stairs for any future stair projects! read more
5 years ago
5 years ago
Brian and Jerry at Pacific Coast Stairs were wonderful to work with. I mean the end result speaks for itself, but the entire process was awesome! I was redoing the floors at the same time and had flooring delays due to the current supply chain issues, but Brian and team were flexible and communicative. Every day was spelled out for me and they were on time, set clear expectations and clean! I just have some paint touch ups remaining in one little spot and it will look like a whole new house! read more
5 years ago
Very impressed with the work done to my stair railings. The quality of work and every person that worked the job with Jerry was great and worked respectfully in our home. Had the wood balusters removed and replaced with wrought iron.And upper wood rail was sanded and stained to match the existing wood floor. The staining of the wood was done by a painting company that works with them. So pleased that it was all coordinated by Jerry and they worked seamlessly together in completing the job in the stated amount of time. I compared quotes with three other companies and the quote was competitive but a fair price when factoring in: Time in completing the job Reliability Quality I would use this company again and would recommend to friends and neighbors. read more
3 years ago
Look no further! Go with Pacific Coast Stairs! I provided Jerry with a couple of inspiration photos and he was able to execute flawlessly. I ran into a hiccup with my flooring contractor and Jerry dropped what he was doing and came to my house to help with the situation. He was able to find a resolution within minutes to keep my flooring contractor moving forward. Suffice to say, Jerry went above and beyond to make sure things turned out perfectly. The staircase install took 3 days from start to finish. HIGHLY RECOMMEND! read more
6 years ago
First off, thanks to fellow Yelpers for the helpful reviews! I don't review often but Jerry & Brian are beyond deserving of this 5 star review. They are the antithesis of the standard contractor -- responsive, organized, reliable and most importantly, top notch craftsmanship. The finish on my new stairs is impeccable, everything is perfect and as promised. Also, if you're concerned about exposure during the pandemic, I can confirm that all the workers wore masks the entire time and the area was plastic'd off to other areas of the house to keep it isolated. They worked very efficiently spending no more time in the house than necessary. Thank you Jerry & Brian!! read more
4 years ago
Jerry, Brian and Miguel were absolutely stellar! I had a concept I had designed for the stairs -- me not being a "stair designer", but aesthetically i knew exactly what i wanted. Jerry was VERY up front a the possibility that my vision might not be structurally possible. however, when it came down to the final finish it was even better than what i had designed but 100% true to the design intent. i couldn't be happier with their workmanship and work-ethic. Thanks to the whole crew! you guys did an outstanding job - i smile big every time i use our new staircase. read more
4 years ago
Jerry and his team are amazing! We went from quote to project in under a week. It's hard to find good reliable people but Pacific Coast Stairs has figured it out. They do really good work, they are respectful to your house, and they are reasonable. I highly recommend them. You won't be sorry! read more
3 years ago
Jerry and his team did above and beyond in replacing our drywall stairway with this beautiful baluster stairway which really opens up our foyer. Great quality and value. Thanks Jerry. read more
5 years ago
5 years ago
Outstanding work on our stair railing! Professional and courteous staff. Highly recommend Jerry and his staff. They're very knowledgeable and work fast. read more
5 years ago
Jerry and Brian just completed this beautiful stair rail upgrade! Timely, clean, communicative, but most importantly, their work is amazing! read more
6 years ago
4 years ago
This was a project that had to be perfect from start to finish considering this would be our show case when first walking into our home. Brian came out and gave me very detailed insight how the project would take place and answered a few concerns I had about the project. Once I received the highly detailed cost estimate, I felt very comfortable contacting Pacific Coast Stairs to help design and build our new staircase. There were no gray areas. The project took a couple of weeks from beginning to completion, but everything ended up the way we had envisioned, but even better. The materials that were used are very high quality. The solid white oak treads and railing were exceptionally beautiful even before installation and staining. The post and balusters are super high quality. Getting the Brian, Jerry and Miguel worked very hard to make this come out great. I would highly recommend! read more
3 years ago
Jerry is a true professional. The team he has built around him is incredible. Railings/stairs are all they do and all I can say is being so specialized has made Pacific Coast Stairs GREAT at what they do. Jerry is also a genuine and fair person and you will not regret working with him. Thanks for the incredible product and service, Jerry! read more
6 years ago
Thank you Jerry for giving me the stair railing of my dreams! It turned out perfect! The job was done so quick and clean. It's beautiful and we love it so much! Thank you! read more
6 years ago
We bought a new house with two staircases but the banisters on both were loose. I contacted Jerry who came out and helped with a design that not only provided a secure stairway but updated the look to a beautiful contemporary finish. Jerry, Brian and their amazing and talented crew did wonderful work and we were very pleased with the result. read more
6 years ago
We are very happy with the service that Jerry and his team provided throughout the process. They were very professional and reliable. We were updated throughout the process. Our new staircase is not only safe for our children but up to code. It was done well and makes the entrance once you enter our house very nice. Jerry was great to work with and his work is of good quality. read more
4 years ago
9 years ago
I wish I could give them 1,000 stars! From start to finish, Jerry was truly amazing! His prices were competitive, his communication was superb, very friendly which is all great, but his craftsmanship and work ethic were nothing short of perfection. They showed up early, left late, left the work area spotless, even cleaner than before they got there! I sent Jerry a picture of exactly what I wanted and he made my stairs even more beautiful than the picture I sent him. From the installation and wood staining to the painting, his work was meticulous. My stairs are now my absolute favorite part of my home! Thank you, thank you, thank you! Seriously, if you are considering using a different company, DON'T! read more
4 years ago
I never even met Jerry. I corresponded with him via pictures and text. He designed exactly what I asked for and he did a great drama-free and professional job. He took my 1978 staircase a turned it into a showstopper. I would work with them in a heartbeat, See before and after. read more
6 years ago
Jerry, Brian, and their painters did a fantastic job on replacing the old carpeting and rod iron railing on my stairs with a great looking oak stairway and modern stainless bar railing. If only I could find other contractors like them! read more
4 years ago
If there were 10 stars I would give 10! Brian was so terrific to work with. Always friendly and smiling too! He was extremely responsive to every question and extremely knowledgeable and professional but above all...just a really nice guy who was a pleasure to deal with. And he and his men did an outstanding job. Brian and his crew worked in my home while we were on vacation. They were reliable and respectful of my home. My new stairs are just gorgeous! We couldn't be more thrilled. read more
4 years ago
10 years ago
I can't say enough about how pleased I was with my entire experience working with Brian from Pacific Coast Stairs. Our house had no banister when we moved in and we have a 1 and 4 year old. Brian came out and gave an estimate right away. The estimate was within the range of other estimates I received. However, his time line was much quicker and his customer service was better than anyone else we spoke to. Things got delayed by the city permit process, as they had a 1 month wait at the time I submitted. Brian was so patient when I pushed the install date back. He was very flexible. If it hadn't been for the city I think we could have had our stairs completed in a couple weeks. It ended up taking 6 weeks because of the 4 weeks for the permit approval. In the end we now have a beautiful stair railing. Brian's attention to detail and patience really show in the final product. I would highly recommend Pacific Coast Stairs. read more
5 years ago
Working with Jerry was great and efficient. His work was clean, precise and completed in a timely manner. I would recommend him to anyone looking to revamp their staircase. read more
3 years ago
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Ask the Community - Pacific Coast Stairs
Hi, I don't recall if I reached out for a quote before or not? We remodeled a year ago and wanted to do the stairs but couldn't afford it. I am becoming more concerned with the noise certain steps make so we need to take action. Can you help?…
Yes, feel free to call us
Review Highlights - Pacific Coast Stairs
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