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Rene and his team were amazing. He was not the lowest bid we got but we felt the most confident in his work that we wanted to go with him. That was the best decision we could have made. He was so incredibly easy to work with; he communicated well and was always on time. He was so thoughtful with my 4 month old. He rescued us with our electrical problems. Him and his crew were so knowledgeable, skilled and had the artistic eye to help us figure out what we wanted. I wish he did more than stairs because I would have him remodel more of my home if he did. Thank you Rene and your team, we are so grateful.
Through the years we have had many experiences with contractors, some good, some less so--but working with Contour Stairs and Rene was a new experience. The skill, the expertise--the passion for their work--was stunning. It was as if we were visited by old world craftsmen who were absolute masters in their work. They put in LONG days; they met every promised deadline. Rene handled his crew with humor and kindness and clarity. The camaraderie was clear. The new staircase has transformed our home; it was the best decision we have ever made.
René and his team were recommended to my husband and I by our flooring contractor. While his fee quote was not the lowest but still within the ballpark, René went out of his way to find areas of improvement in our home. For example, the original staircase from the second to the third floor was a bit narrower than the landing on the third floor. Rene suggested we extended the staircase, so it would be a seamless and straight railing transition as we got to third floor. This staircase extension suggestion would also address where the second floor railing would end. This issue was something we had been living with for years, but has never noticed. After Rene pointed out, the suggestions made sense. It took 5 days for Rene and his team to complete the work. They were professional, on time and worked long days to get the job done. In addition, they tried to protect areas from dust as much as they could. They even built a plastic wall with a zipper for us to continue to have access to our dust-free kitchen during the time the work was being done. Rene was always responsive and helpful even with our multiple follow-up questions. We are very happy with the way the new staircase looks in our home and would recommend anyone to work with him.
Rene and his team and Contour Stair did an amazing job updating our stair banister!! Rene was so easy to work with and so accommodating when it came to construction hiccups that delayed his team coming in. They did an amazing job and were so reliable! I would definitely recommend this team! Amazing job!
I truly cannot say enough about the beautiful work done by Rene and his team at our house. He was so responsive from the very beginning and collaborated with us the entire time. He came out right away to give us an estimate. He told us when the job would be done and he was finished on time! We can't believe how much work they did in 2 weeks. They were so reliable and arrived on time every day! The bid never changed, and their work is truly AMAZING! Rene and his sons are also just good people and we were sad to see them go. They did a major overhaul of the staircase in the house we purchased. The pictures speak for themselves. I would recommend Contour Stairs to everyone! You won't be disappointed!! (Please see the before, during, and after pictures)
This review is long overdue. I've been fortunate enough to have Rene renovate my stairs on 2 occasions -- once in our townhome, and most recently in our new home. Rene, his son, and his crew all work REALLY hard and they are GREAT at what they do! Most importantly, they are honest, hardworking guys who deliver high quality results. They only do 1 job at a time and work really long hours (like 6:30am - 8pm), so you know that they are only focused on your home and are accessible to you if you have any questions or input. I believe our townhome took about 3 days to complete, and our new home was a 4 day job. When we lived in our townhome, Rene helped turn our "loft style" stairs (aka basic plywood with a missing rail) into a more modern look. Every person who came to visit us commented about the quality of the stairs (even my stepfather-in-law, who's a carpenter!). They were able to increase both the width and depth of each step, and also remove that "creaking" sound that many steps have. In our new home (built in the 1960's), our stairs looked to almost be the original stairs -- balusters could be pulled off, the wood trim was falling apart, and the carpet... well, let's just say that it all had to go. However, these stairs were very narrow, which is always difficult when carrying a toddler down or when the grandparents come visit. Rene and team worked their magic again, giving us a beautiful craftsman style stair with iron balusters to help us balance traditional and modern. In addition, they were able to open up our foyer by doing a twist step on the landing and also added almost 1-1.5" depth + 3" width on each step... AMAZING! Rene is my go-to guy for stairs, and you can bet that if any of my friends or family are planning on upgrading their stairs, I will be referring Rene 100%. Thank you Rene and Contour Stairs for the outstanding work you've done for us over the years!!
This review is long overdue. Now that things are more settled with our remodeling, you can see the before and after pictures. Our stairs were transformed into beautiful modern stairs. Rene and his crew did a fantastic job! And very efficient too! Thank you!
Rene and his crew are absolutely the best. It is hard to find honest contractors that care about their work. Rene and his crew installed new stairs at our house and were very careful and meticulous. After they were done, a few weeks later, i accidentally damaged some of the stairs due to carrying furniture. Rene came by, fixed it, and even showed me how to do it. I would highly recommend Rene and his crew without question!
2 months ago
4 months ago
10 months ago
I cannot recommend Contour Stairs enough! We wanted to redo our stairs as part of a larger remodel, and Rene and his team are the best at planning, communication, integrity, and work quality. They coordinated with my other contractors with ease so I didn't have to worry. They also incorporated the stairs flush with my upstairs existing flooring which was not an easy task. The attention to detail on every aspect of the project was reassuring on such a big project. Of the remodel, we get the most compliments on the new staircase, which has improved the entire look and feel of the house. If you're working on your stairs at all, use Contour! read more
5 months ago
Rene and his team were amazing. He was not the lowest bid we got but we felt the most confident in his work that we wanted to go with him. That was the best decision we could have made. He was so incredibly easy to work with; he communicated well and was always on time. He was so thoughtful with my 4 month old. He rescued us with our electrical problems. Him and his crew were so knowledgeable, skilled and had the artistic eye to help us figure out what we wanted. I wish he did more than stairs because I would have him remodel more of my home if he did. Thank you Rene and your team, we are so grateful. read more
10 months ago
Through the years we have had many experiences with contractors, some good, some less so--but working with Contour Stairs and Rene was a new experience. The skill, the expertise--the passion for their work--was stunning. It was as if we were visited by old world craftsmen who were absolute masters in their work. They put in LONG days; they met every promised deadline. Rene handled his crew with humor and kindness and clarity. The camaraderie was clear. The new staircase has transformed our home; it was the best decision we have ever made. read more
3 years ago
René and his team were recommended to my husband and I by our flooring contractor. While his fee quote was not the lowest but still within the ballpark, René went out of his way to find areas of improvement in our home. For example, the original staircase from the second to the third floor was a bit narrower than the landing on the third floor. Rene suggested we extended the staircase, so it would be a seamless and straight railing transition as we got to third floor. This staircase extension suggestion would also address where the second floor railing would end. This issue was something we had been living with for years, but has never noticed. After Rene pointed out, the suggestions made sense. It took 5 days for Rene and his team to complete the work. They were professional, on time and worked long days to get the job done. In addition, they tried to protect areas from dust as much as they could. They even built a plastic wall with a zipper for us to continue to have access to our dust-free kitchen during the time the work was being done. Rene was always responsive and helpful even with our multiple follow-up questions. We are very happy with the way the new staircase looks in our home and would recommend anyone to work with him. read more
10 months ago
1 year ago
4 years ago
Rene and his team and Contour Stair did an amazing job updating our stair banister!! Rene was so easy to work with and so accommodating when it came to construction hiccups that delayed his team coming in. They did an amazing job and were so reliable! I would definitely recommend this team! Amazing job! read more
2 years ago
I truly cannot say enough about the beautiful work done by Rene and his team at our house. He was so responsive from the very beginning and collaborated with us the entire time. He came out right away to give us an estimate. He told us when the job would be done and he was finished on time! We can't believe how much work they did in 2 weeks. They were so reliable and arrived on time every day! The bid never changed, and their work is truly AMAZING! Rene and his sons are also just good people and we were sad to see them go. They did a major overhaul of the staircase in the house we purchased. The pictures speak for themselves. I would recommend Contour Stairs to everyone! You won't be disappointed!! (Please see the before, during, and after pictures) read more
2 years ago
3 years ago
2 years ago
2 years ago
3 years ago
2 years ago
2 years ago
6 years ago
This review is long overdue. I've been fortunate enough to have Rene renovate my stairs on 2 occasions -- once in our townhome, and most recently in our new home. Rene, his son, and his crew all work REALLY hard and they are GREAT at what they do! Most importantly, they are honest, hardworking guys who deliver high quality results. They only do 1 job at a time and work really long hours (like 6:30am - 8pm), so you know that they are only focused on your home and are accessible to you if you have any questions or input. I believe our townhome took about 3 days to complete, and our new home was a 4 day job. When we lived in our townhome, Rene helped turn our "loft style" stairs (aka basic plywood with a missing rail) into a more modern look. Every person who came to visit us commented about the quality of the stairs (even my stepfather-in-law, who's a carpenter!). They were able to increase both the width and depth of each step, and also remove that "creaking" sound that many steps have. In our new home (built in the 1960's), our stairs looked to almost be the original stairs -- balusters could be pulled off, the wood trim was falling apart, and the carpet... well, let's just say that it all had to go. However, these stairs were very narrow, which is always difficult when carrying a toddler down or when the grandparents come visit. Rene and team worked their magic again, giving us a beautiful craftsman style stair with iron balusters to help us balance traditional and modern. In addition, they were able to open up our foyer by doing a twist step on the landing and also added almost 1-1.5" depth + 3" width on each step... AMAZING! Rene is my go-to guy for stairs, and you can bet that if any of my friends or family are planning on upgrading their stairs, I will be referring Rene 100%. Thank you Rene and Contour Stairs for the outstanding work you've done for us over the years!! read more
4 years ago
This review is long overdue. Now that things are more settled with our remodeling, you can see the before and after pictures. Our stairs were transformed into beautiful modern stairs. Rene and his crew did a fantastic job! And very efficient too! Thank you! read more
3 years ago
6 years ago
Rene and his crew are absolutely the best. It is hard to find honest contractors that care about their work. Rene and his crew installed new stairs at our house and were very careful and meticulous. After they were done, a few weeks later, i accidentally damaged some of the stairs due to carrying furniture. Rene came by, fixed it, and even showed me how to do it. I would highly recommend Rene and his crew without question! read more
4 years ago
5 years ago
Rene and his team are the best! Service: Rene was always prompt with his responses, on time for scheduled meetings and very clear in what we should expect as an owner. Rene was willing to work with our weird schedule with our son and worked with our flooring contractor to make sure all was set up for success Craftsmanship: exceeded my expectations! I sent Rene inspiration pictures and he matched it perfectly! I can't say enough about him and his team. Highly recommend! read more
5 years ago
Rene and his team are true professionals! They were able to update the original stairs in our home to a much more modern look. After our initial consultation we decided on the style and went with him recommendation to use white oak which turned out great! He also recommended widening our steps and modifying the top area into a full step (it was an awkward and dangerous 45 degree step) He has so much experience and it shows in the details and how we responds to customer's questions and concerns. Rene is an owner/operator and on the jobsite as well to ensure everything is up to his standards. They started early and finished in the job in less than a week due to having to work around other contractor's schedules. After the job was finished he protected the stairs very well so other trades wouldn't damage his work. I had an issue with the LVP installer after the stairs were complete and Rene came over the next morning to help troubleshoot and taught me the correct way to install the flooring (LVP installer was cutting corners). Rene does things the right way and the quality of his work really shows. He also has a network of tradesmen to complete almost any type of job. He always quickly to respond to my texts when I have questions (how to clean, what products, touch up paint). He's a great guy to talk to as well! Rest assured your job will be done right and you'll be completed satisfied with his product and service! We've received lots of compliments on our stairs and its all because of Rene and team, I've already recommended him to friends who are remodeling. read more
6 years ago
After years of running and jumping down the stairs, my children have finally destroyed the railing and the stairs and it is now time to replace them. (The stairs that is, not the children.) So my contractor referred me to Rene with Contour stairs. Rene came by and presented a great solution and alternative to replace the entire staircase. Repairing or replacing stairs is by no means cheap, but Rene quoted me a fair and reasonable rate. We scheduled the date and Rene and his team showed up on time and ready to go. The entire project took 2 days and the end result is amazing. The stairs is now a nice new focal point to the entry way of the house. I would strongly recommend this company for their professionalism and quality of work. read more
4 years ago
I have been wanting to replace the railing in my house and update my stairs for quite some time now, and after inquiring with different companies and being disappointed with what they could do, I was so thankful to have found Contour Stairs. Rene, the owner, came to my house to look at my stairs and old railing, and not only was he open and listened to what I wanted, he offered his own input and made my vision even better than what I imagined. Throughout the process, he and his entire team were very professional, meticulous, and fast! It's always a plus when you have workers who seem to care about taking care of not damaging other aspects of your house while updating it. Once the job was completed, I couldn't believe how amazing everything looked. It really transformed the entryway to my house since my stairs are the first thing you see. I highly recommend this company, and wouldn't look any further if you're looking to update your stairs. read more
5 years ago
Rene and sons and his crew are very experienced in their trade. It takes a great leader to come up with a beautiful product. Rene can lead his team. They are reliable with appointments, good time management, maintained a clean work environment and most importantly the design and quality of work they do is excellent. It's been a year since we had our staircase done and we're still loving it like it was brand new. Good decision to go with Contour Stairs. read more
6 years ago
Rene and his son really are fantastic. My parents' staircase was shoddily built by a hack GC many years ago who neglected to install a handrail for the lower set of steps. I reached out to Contour Stairs after-hours, and Rene was extremely prompt and courteous to get the project set up quickly. Contour Stairs gave me a great price and matched the existing upper handrail exactly, including hand-painting areas of the stain. Even my elderly parents, who hate spending money on home updates (lots of poor quality DIY projects), were extremely impressed at Rene's craftsmanship, friendly service, and speed. Rene has taken a huge load of stress off my mind by providing such a solid handrail for my parents. Thank you so much! read more
6 years ago
Rene was referred to me by my neighbor. He did their stairs and it was so good I decided to use him. They showed up right on time and got the job done quick in one day . Very nice and efficient . Great work extremely happy read more
6 years ago
Rene and Alex are true professionals. Their work is impeccable. Rene did an outstanding job redoing our staircase about two years ago and we recently had him and Alex our to do some touch up and repair work. They of course did an excellent job restoring the stairs to brand new! Couldn't be more pleased with their workmanship and professionalism. Would recommend Contour Stairs 110%! read more
After a number of estimates to remodel our staircase we had the good fortune to meet Rene. He bid the job exactly as we wanted with 1"Hickory and gave us dome great additional ideas on style and capping some other shelves to match the stair case. We could not have been happier with the outcome. Rene and team were so professional, they kept the house clean, showed up early and finished the job as promised. We called him and the job was complete in 2-3 weeks. 5 days on the job. We love the staircase and highly recommend Rene and Contour!! read more
4 years ago
Contour Stair is asking $1,200 to fix two units of wooden balusters. The price is ridiculous!! read more
Thank you fellow Yelpers :-) Rene and his team did a fantastic job on my staircase renovation! They finished exactly on time in the four day estimate that they told me. Unheard of! My husband is ecstatic with the results of the project. This was his baby. Be persistent with communication. I had to repeatedly text. Then all of a sudden on a Sunday night, I asked him if he was interested in the project. I figured he was not. He said he was and could begin work on that Wednesday. By that Saturday I had a completely new staircase! The team works very hard and long hours. It was very exciting watching them make the stairs in front of my house. I highly recommend this team. The only hiccup was when Rene, for unknown reasons, allowed a neighbor to deposit a dog in my backyard. I don't know whose dog it was, but when I open my garage door it bounded towards me and my dog. It scared me to death! I was pissed =/. It also ran out of my open garage into the alley, so whosever dog it was got loose again. This was the biggest and only hick up in the whole process. There are some communication difficulties. Note: Your 50% deposit check is made out directly to Rene. It was disconcerting to write a check for $9K to a person that we just met 30 min prior. The only reason we did was because of Yelp. We were still nervous and oh so relieved when his truck pulled up right on time on Wednesday morning. My project cost over $18K. I posted before and after pics, but they won't attach to my review. read more
5 years ago
Rene's customer service is exceptional & the quality & craftsmanship of work is wonderful. Rene was prompt to respond, thorough in his explanations, extremely patient, especially when we kept changing our minds, very reasonably priced & kept the working area clean. In addition, his father, other family members & employees were friendly, hard working & took great pride in their work. I was impressed on many levels & highly recommend them! read more
4 years ago
4 years ago
5 years ago
5 years ago
I recently had my stairs updated to hardwood flooring and needed the stair rail replaced. Although I don't have a huge stair case most of the stair companies only want the big jobs. I contacted Rene and he responded. After we were able to negotiate a reasonable price he showed up the next day and finished the job in 3 hours. The new rail looks beautiful and much better than the old white pole I originally had. Rene was able to stain and closely match the wood flooring color. No mater the job large or small, Rene is willing to take on the job. Rene is a knowledgeable, easy going, and professional. Thanks again. read more
7 years ago
We can't say enough good things starting from the quick response for a quote to the final results. We had an idea of what we wanted and Rene helped us with design recommendations that were much better than what we would have picked out. The before and after photos make it look like a completely different house. They were early every day, protected the rest of the house and cleaned up every day. read more
6 years ago
Rene and his team were amazing! Rene was quick and efficient in coming out and giving us a quote. He had some great design ideas to help ensure the finished project was what we expected. His team was able to start within a few weeks and the stairs and fireplace turned out perfect. The moving team nicked a few spots and Rene came out and quickly repaired nicks, as good as new! His team also refinished the front door to complement the stairs, thanks Rene! read more
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