We worked with Sasha Mikhailpoor for over 1.5 years (!!) following the Eaton Fire, and I honestly don't know how we would have navigated the process without him. Our situation was incredibly unusual. Our home had significant smoke damage but remained standing, while every other house on our block had completely burned down. It was an unprecedented situation for homeowners and insurance companies alike, and there simply wasn't a clear playbook for how to handle it. One of the biggest things we learned is just how difficult the insurance process is to navigate on your own. Even if you consider yourself a smart, logical, resourceful person, and even with tools like AI at your disposal, there is an enormous difference between reading your policy and understanding how to effectively navigate a complex claim. Having an experienced and, most importantly, honest public adjuster advocating on your behalf is invaluable. Sasha was communicative, thoughtful, thorough, and incredibly detail-oriented throughout. He consistently went above and beyond. If an estimate or quote didn't accurately reflect the work that needed to be done, for example, he proactively sought out additional quotes from reputable third parties rather than putting that burden back on us. Just as importantly, he took an enormous amount of stress off our shoulders. We didn't have to spend our time calling the insurance company, sitting on hold, chasing responses, trying to understand every piece of the process, or constantly figuring out how to advocate for ourselves. Sasha handled those details, explained things clearly, and was a steady advocate for us throughout an incredibly difficult situation. After more than a year and a half of working together, we came to really trust Sasha's judgment and integrity. We're incredibly grateful to have had him on our side and would recommend him wholeheartedly to anyone facing a complicated insurance claim. read more

Sasha is a reliable, honest and an excellent adjuster. He really knows his job and got us the maximum settlement possible from the insurance company. always returns calls and is a great listener. i highly recommend him. read more

This is a long-overdue review for Sasha at Vantage Public Adjusters. When we experienced a water leak in our home, he was absolutely amazing in helping us through the entire process. I wish we had known about him sooner, but since this situation was completely new to us, we weren't sure what to do at first. As soon as he came on board, everything became so much more seamless and manageable. He guided us every step of the way and was always easy to get a hold of whenever we had questions or needed support. He was able to secure enough funding to fully cover the damage in our home, which was such a huge relief. We are incredibly grateful for all of his help and expertise. We truly should have used him from the start, but now we are much more educated about the process and we would absolutely recommend him to anyone needing a Public Adjuster for insurance claims. He is genuinely the best. read more

We hired Sasha above all others for our complex and expensive claim. His expertise and dedication resulted in an A+ settlement. We were so fortunate to find our way to Sasha. He is honest, thorough, smart, available, collaborative and kind. He knows the insurance business through and through and he earned his commission using expertise and patience. He got us above and beyond what we would have received if we went it alone. Our case was complex. One example of the breadth of his knowledge and perseverance - our water claim became a serious asbestos issue. Sasha handled the insurance company with calm, but strong determination. He listened to our frustrations with the insurance adjustor while nudging, pushing and then skillfully bringing our claim to the supervisory level. His emails were so well reasoned that he prevailed for us during this really challenging time. We looked forward to writing this review because he helped us so much. Sasha is an outstanding professional. Jan and Jim Cox Pasadena read more

We had a great experience working with Sasha. What impressed me most was the attention to detail and dedication to making sure our claim was properly evaluated. Sasha advocated on our behalf and made sure nothing was overlooked. Communication was clear and timely, and we felt supported throughout the entire process. read more

I just talked to Sasha about a major water mitigation issue I'm having. He gave me a fantastic and informative consultation regarding it, and I appreciated his time ! My impression of him was that he's a great guy, competent, and experienced. I have further complications on my current issue and/or need a public adjuster moving forward, I will absolutely call him first . Definitely recommend him. Paul read more

Sasha at Vantage Public Adjusters was a huge help with my insurance claim. Even though I reached out a bit late in the process and didn't end up formally using his services, he still took the time to share valuable insights. He is very knowledgeable about the claims process and gave me clear, practical guidance on how to deal with the insurance company which had been a frustrating experience. His input helped me better understand my position and how to move the case forward. I really appreciated his professionalism and willingness to help. read more

I called Sasha with questions regarding an insurance claim I'm currently involved with. Although my case wasn't something he could assist with professionally he took the time to talk with me about the situation, discuss options and offer advice - which I greatly appreciated. Honestly hoping I don't have need of his services (meaning any future claims) but if I do - this will definitely be the person I call. Absolutely recommend! read more

Wanted to thank Sasha for such a great experience. Unfortunately our house got broken into and instead of dealing directly with our insurance company a friend of ours recommended using Vantage public Adjusters. What a difference going this route. Sasha made the whole process go smooth especially during a time when something like this happens. No frustrations with the insurance company as he does all the work. Wish we could give 10 stars. read more

I contacted Vantage a earlier this year when I was mid-dispute with an insurance company. Sasha was kind, reasonable, and informative with me. He and his team put in the work and mid-way through their process, the dispute was solved. Sasha was understanding and helping through the entire process read more

Just wanted to give a big shout out to Sasha from vantage public adjusters , after my house was burglarized, I was completely overwhelmed with the insurance process and didn't want to deal with everything on my own. I knew I needed someone experienced and knowledgeable, so I started searching for a public adjuster. That's when I came across Sasha from Vantage Public Adjusters on Yelp, and after also seeing great information about him on Google, I decided to move forward.Hiring Sasha was one of the best decisions I made. He was professional, responsive, and extremely knowledgeable throughout the entire process. He took the time to explain everything clearly, handled my claim with confidence, and made sure I felt comfortable every step of the way. What really stood out was how much he genuinely cared and how hard he worked to get the best possible outcome for me. If you're dealing with a loss and want someone you can trust without the added stress, I highly recommend Sasha and Vantage Public Adjusters. He made a very difficult situation much easier to handle. Thanks again, Sasha read more

Sasha was very professional and helpful and guided me through my situation. His suggestions were on point and I appreciated his time. I will definitely consider him for any future needs. read more

I was recommended to get an advisor, and I am so happy that I did. I found Sasha on Google. He was so attentive from start to finish. Professional, and very knowledgeable. I highly recommend Vattange Public adjustors, game changing experience. ​ read more

Very professional responsive and effective. I could have never achieved the settlement I did without Sasha representing me.

Always responded in time to any questions I had right away, communicated punctually back to me.

Sasha really went to bat for us. After the ceiling in our kitchen fell in due to heavy rains in 2024, he picked up our case and worked hard with the challenges of most insurance companies to help us not only get what we needed, but a little bit more. Once the insurance company stepped up and helped us to move forward with our repairs, Sasha stayed with it even after two years and found a way to get us even more money that we did not expect. It was a challenging process, but Sasha really came through for us. We are most grateful and our home looks beautiful now because of his efforts. read more

We lost our home in a fire and struggled a lot with the insurance company. Sasha was highly experienced, very responsive, and moved things forward quickly. Having Vantage Public Adjuster on our side made the recovery and rebuilding process far less stressful. He was proactive, organized, and dependable from start to finish. I'm grateful and would highly recommend him. read more

I'm so glad we hired Sasha for our home insurance claim. He handled everything very fast and professionally. We didn't have to worry at all . Thanks for everything. read more

If I could give this guy more than 5 stars I would. We had a water damage in our home it was so stressful! We didn't know how to go about it and Sasha took care of it all without us having to worry about anything literally anything... he made sure we were up to date with anything and everything. He was communicative and hands on. Would truly recommend him to anyone. Thanks Sasha!!! read more

From start to finish, Sasha was professional, knowledgeable, and truly dedicated to getting the best possible outcome for my claim. After experiencing significant damage to my property, I was overwhelmed by the insurance process, but Sasha stepped in and handled everything. Thanks to Sasha, my claim was settled for far more than I expected. If you need a public adjuster who will genuinely advocate for you, Sasha is your guy. read more

You are in great hands with Sasha. My home burned down in the palisades fire and I tried to handle the insurance company myself but was getting passed around and delayed. I reached out to Sasha who took my case on thankfully. Once I handed my claim over to Sasha I got to focus on other important things. He was able to deal with them quickly and get things pushed through and was able to get me my full payout with no effort or headaches on my end. I am grateful he took this on for me with very little effort on my end. I highly recommend Sasha and have him permanently in my phone. read more

Sasha was extremely helpful in guiding us in the right direction with a property insurance claim for my mother in law. Thank you for your time and insight, we appreciate it. read more

Great job quick and great results Showed up fast and knowledgable had a commercial fire that needed help with

I had questions regarding a minor homeowners insurance claim and Sasha provided me with valuable guidance. Truly appreciated Sashas time and expertise. read more

Sasha was great to work with. He helped us with a water damage claim with State Farm. Made it super easy and got us a nice reimbursement. Highly recommend his services! read more

Getting burglarized was a traumatizing experience but working with Sasha was truly a bright spot in a very difficult situation. We met with him very shortly after it happened and from the start he was professional, compassionate, and incredibly persistent. He constantly went back and forth with our insurance company advocating for us every step of the way to make sure we got the outcome we deserved especially since we lost so much, some of which were irreplaceable and sentimental in value. His dedication, attention to detail, and refusal to settle for less made all the difference. We can't thank him enough and would highly recommend his services to anyone going through an insurance claim. read more

Excellent ! Sasha is an extreme professional. He helped navigate the claims process. I feel the weight lifted off my shoulders when he explained the process. Call Sasha ! read more

If you ever need a Public Adjuster, Sasha is the best in the industry. He helped me with my fire damaged home. The process took over a year with the construction and insurance company, and Sasha was there every step of the way. I did not have to worry about anything when I was trying to rebuild my home. Sasha answered every question I had and helped me through the process. The best part was that he took care of everything. He was my go-to guy between the insurance company and my contractor. Sasha took the stress out and left me worry free. I can not highly recommend him enough. Thank you, Sasha, for everything! Cheers! read more

I was evacuated during the Eaton fires and came home to quite a bit of ash on my property. I contacted Sasha to see if it would be worthwhile to file an insurance claim for ash and smoke damage. He completed a thorough assessment and gave me honest advice to not file a claim, explaining that it can lead to issues like being dropped by my insurance company. Even though there were damages I could have claimed, and Sasha could've financially benefited for providing his services, he prioritized protecting the longevity of my home insurance instead. I really appreciate his honesty and would recommend him to anyone dealing with property damage. He's an awesome person to have on your side! read more

We brought Sasha onboard very late in the claims portion of this process when it appeared we were getting nowhere with either the insurance company or the contractor they hired to complete the repairs. He quickly turned things around and obtained a full limits payout for the claim. Although it would be our hope not to have to go through this experience again, we would definitely bring Sasha on board from day one to not only expedite the process, but to relieve us from the stress associated with the claim. read more

After a pipe burst in my kitchen and not getting any direction from my insurance agent, I was lucky to have been referred to Sasha! My insurance company gave us the runaround and luckily Sasha never gave up. It was due to his persistence that the insurance company finally settled. I am grateful for his help and guidance. Thank you Sasha read more

Had a home insurance claim and insurance was giving me the run around. Hired Sasha and I never had to talk to the insurance adjuster again. The increase he got me in payment over what I was estimating was more than his fee. Highly reccomend! read more

When we first experienced water damage to our kitchen, we had no one to turn too. We found Sasha, and Vantage public adjusters on Yelp/Google and decided to give them a call. Sasha was quick to respond and realized that he is the right person for the job. He worked with our insurance provider and managed the entire project from start to finish. He fought to get us what we were owed even though the insurance took longer than expected. I would recommend Sasha, and have recommended him to friends and family. Thank you read more

A wonderful adjuster hard working on task He dealt from A-to-Z for us. He's the best adjuster you can ask for. read more

Sasha at Vantage is the man for the job, he helped us with our insurance claim every step of the way. He dealt with the stubborn insurance company, very professional. He answered all of our questions and got the job done. I appreciate him and his team, strongly recommend his services! Thank you Sasha. read more

Sasha was absolutely amazing! He made the process super easy and truly had our best interest in mind.

I am so thankful I hired Vantage Public Adjusters. I have been going through some very hard personal times and upon returning from a funeral that was out of state, I was devastated to come home to to a flooded kitchen that also caused damage to the surrounding rooms. When my flood restoration specialist suggested I consider using a public adjuster, I had honestly never heard about this service. After doing some research I decided to go for it. I went with Vantage, because their fees were reasonable and they were very knowledgeable and informative when I initially called them. Sasha was amazing. He did all of the dealings with my insurance company (Farmers), and handled all of the complicated details. I'm confident he was able to negotiate a MUCH better outcome in comparison to what I would have been able to do on my own. He advised me each step of the way about the process, and I never had to talk to the Insurance company...or even file the claim! He did everything. Sasha was professional and helpful each time I had questions or concerns. I would recommend this company to anyone! I don't know what I would have done without his help. Thank you so very much Sasha! I hope I never have to make another claim, but if I do I'm calling you! read more

Vantage Public Adjusters and Sasha are extremely prompt and professional and very reasonable. He got us a claim of $303,907.37 for our upstairs sink leak. read more

Sasha helped me through an extremely difficult time. Our home had extensive water damage due to a burst pipe and Vantage Public Adjusters really helped with the insurance company and the contractor to ensure all was above board would use again thank you again Sasha. read more

Sasha came highly recommended for help with how to handle damages and clean-up with insurance after the Eaton fire. Although we did not end up needing to hire him, he spent ample amounts of time answering all of our questions, offering excellent advice, and directing us in the way we should go. He even checked in days later to see how we were doing and if we needed anything. He responds immediately, is extremely professional and kind, and very knowledgeable. We will highly recommend him to anyone needing help with an insurance claim. Thank you, Sasha! read more