The UPS Store I…read moreusually go there to drop off packages, and I've been a customer for many years because it's close to my home. A few years ago, I felt that the employees were a bit rude. I was even nervous about going there if I didn't follow the exact steps for dropping off a package, even though I was a regular customer. Now it's different. The staff are much nicer. The current employees are very friendly, kind, and extremely helpful to customers. All of the employees are kind,not just one person in particular. I truly appreciate this positive change

Tuuaga went out of her way to help me today. I was a bit unorganized, and she patiently helped me…read morepack all of my boxes with such kindness and care. She truly made the whole process so easy and stress-free. I usually go to another UPS location that's closer to my home, but I will gladly drive the extra distance just to come back here because of her amazing service. Thank you for making an errand I was dreading so pleasant!

This BS POS place think they're cute and funny! Not only are they working with Uhual too scam…read morecustomers, they can't even get their charges right! WARNING DO NOT GIVE THEM YOUR CREDIT CARD INFO! Pay in cash! I used the Uhual less than 12hrs, was told to drop off at Postal Annex! This broke establishment proceeds to call me and ask where the truck is, you guys must do this often! I moved one damn couch and had no reason to keep it for days. They're claiming I had it for days bc their flawed system. After payment with my Apple Card! I cancelled that card with the quicks bc I could just tell something was weird. They changed my drop off for the truck at the last minute and told me to drop it off at Postal Annex. It was 10, are they open! So, I left it there with the keys with the other trucks that were their. If you go at night you will see many trucks and most probably have the keys inside. It's been over a month and they're still charging and it's all random amounts too

Lady at the counter was extremely friendly…read more Rubber stamps are customizable, and I believe they cost around the upwards of $20+. I think I might do my passport application here, if not at AAA/USPS.

Came to this UPS store for my (well over due, there were a pretty good amount) holiday Amazon…read morereturns - Molly helped me out she was so pleasant, patient, and helpful. Quick and painless even with toddler in tow and having not printed 2 labels! FYI the labels both cost $3 each printed there, so print your own if you can! But still not too bad! - I was disappointed when Amazon removed the warehouse location for return drop offs, but this was very easy!

I always go to this UPS every time I need to send something. The team is extremely efficient and…read morehelpful with all the random services I require at times. Molly the manager is always in a good mood and extremely friendly. The location can be very busy at times and she does a great job of moving quickly and helping customers get in and out. The overall staff and crew are attentive and genuinely seem like they want to help.

You can improve the customer service. I was discriminated against and left a review and emailed the…read morecompany and never received a apology or response

I hate leaving bad reviews but if you need to take a baby/kid passport photo, don't come here. The…read morelady took it and said it's fine but the postal office said it was too off centered. Also, costs $20 here. Just do it at the postal office next time!

Great staff. Very friendly and patient. I am always greeted when I enter and I never have to wait…read morevery long to be helped. And no judgement on how many Amazon returns I have! Being right off El Camino, I love that it doesn't take me out of my way when I run errands. It is convenient to drop off my returns and then shop at Sprouts. My only issue ever is the parking right out front is hit or miss due to the restaurants located on either side. And it's difficult to back out of with the constant flow of traffic in the lot.

I like this UPS store. The parking lot is easy to get in and out of and it's in a convenient…read morelocation. The staff is friendly and they don't nickel and dime you. Another UPS store in the area charges you for tape whereas this store will tape up your box for free. There are usually at least two people working and the line goes quickly.

I use this location to drop off returns all the time. They are always friendly, welcoming and…read morehelpful. Highly recommended

they charge to print shipping labels. for a free return…read more some shady shit right there

Joey is the town staple, knows the business in and out, great guy, we all know him. He once helped…read moreme mail a huge metal statue to a museum in Texas and they were precise with the directions, he's awesome, we love you Joey

Outstanding service. I setup a mailbox in less than 10 minutes. Love that I have access 24/7. Good…read morelocation. I love a place where they know you by name. Nice touch! Friendly.

We come to this UPS store all the time with Amazon returns and they are always super friendly and…read moreget everything taken care of. They have mailboxes in here as well. Conveniently right off the 5 at Oside Blvd.

Alan S. Is an incredible associate and always works with a smile and positive attitude. Everyone…read morethat I've interacted with at this store is wonderful and I'm so glad I live close to this location where there are such amazing associates! Highly recommend this location!

I visited Postal Depot after being extremely disappointed at Staples, Solana Beach…read more I received excellent, personalized service at Postal Depot and I'm sure I will return again for basic copy services. Prices were low, and employees were kind and very very helpful!

Honestly there is no better mailbox stop for all your packaging, mail, notary, and gift solutions…read morethan postal depot. I've been a regular now for 5 years. Great prices and amazing service from the staff!! highly recommended!!!

I refer to this Store as my FIELD OFFICE. if the need is shipping, faxing, copies or help with…read morenotary they are available and most importantly---efficient!!! Above and beyond the professional execution is a can do approach coupled with tremendous attitudes by all. I highly recommend this UPS STORE to everybody. PS The candy is delicious.

Horrible location with incompetent staff that don't know how to do their job. I had 3 Amazon…read morereturns and 3 different QR codes. Presented all of them to this girl working here. She said 2 were the same and were "scanned twice". I thought this might be correct because 2 of the items were ordered together so that sort of made sense to me at the time but it turned out to be a big mistake. Looking at the 3 screenshot they are all different returns. While the other 2 items are processed as returns the 3rd one isn't showing up and I have to dispute the original purchase with my bank because someone here didn't do their job. Additionally this location has terrible holiday hours and bad hours in general. If you return a package a little before closing it won't be processed until the next day. Avoid this horrible location!