Eddie was super helpful and patient as we switched my phone over from Boost mobile. We had to call…read moreand wait for a port out pin and even though Boost took forever, Eddie stayed patient and answered any questions we had. We'll definitely be back tk this location when it's time to upgrade the phones!! Thanks Eddie !

This place charge $5.00 dollars just to accept a payment on a post paid plan, I would recommend…read morepeople to pay across the street at Phone Mechanix; by the car wash cause those guys across the street don't charge anything for making a payment on any post-paid carrier. The worst thing about T-Mobil is that they told me that the waiting time just to make a payment was like 45 minutes !!!

Laura was super friendly and attentive with helping me switch over from T-Mobile. She was patient…read moreand gave a detailed overview on the new plan.

GETTING HERE:…read more Located in The Collection in Oxnard. It's relatively near the Target and a hop, skip and a jump from Five Guys. REVIEW: it's retail. It's Verizon. It's busy. It's crowded. But, even with all of that, if I am acutely aware that you appear to hate your job and the people (customers) associated with it, then you're doing it wrong. #SorryNotSorry First-timer to this location, and I was quickly reminded why I hate the retail Verizon stores. I fully intended (hoped) to walk out with a new(er) iPhone this day. But, that wasn't in the cards. From the female employee I was "assigned" to, I was given one-word responses, indifference to my questions, and the list goes on. Ugh. In the end, I left with my v old iPhone in hand and realized I will have to figure it out myself on the .com. This will be fun. I'd suggest a hard pass, unless you have a lot of time on your hands to wait for "help" from one of their associates.

customer service there is AMAZING , management is A1 , except for the bad apple David. Gentleman…read morewith the reading glasses has zero customer service rude and a liar.

My Mom and I switched over to T-mobile, about 2 years ago! After 22 years with their competitor. We…read morehad Giovanni assisting us! He set up our accounts, answered all our questions, discussed the best plan for us, and we have been going to him ever since, we just upgraded our phones this past week! Once again, excellent customer service from Giovanni! We highly recommend Giovanni for your T-mobile needs! He's Professional, Friendly, and respectful! Great guy! Thank you Giovanni! You represent T-mobile in high standards!

Gave 5 stars because this was the only place were there were no discrepancies on the price quotes.read more

From the owner: ANS Wireless - Come and See Boost's, MetroPCS and Unlocked newest prepaid cell phones. With…read moreAndroid and feature phones available, our no-contract cell phone plans offer the best service at the lowest possible price. Love your cellphone but hate your bill, bring your own phone our plans start from 19/month

These two guys, one is a very attractive young man with nice hair, that helped me and was showing…read morethe younger dude the ropes . it took awhile but they had several different options on phones . they also gave me a screen protector, boom box, case and fast charger . They had professionalism and a sense of humor . I would have like to encourage people for there cell phone needs . They got the job done .

Without any question, I can highly recommend Amer at Metro by T Mobile…read more He was very knowledgeable and precise. Great location in downtown Oxnard. I also, recommend Leslie. Such a delight to speak with. Run don't walk!

They claim to open at 10AM. It's 10:18 and they're not open. I don't know how well the customer…read moreservice will be if the clerk is late.

if i could give them a zero. i would tried calling their…read moretoll free number. i got a foreighner. really strong accent and really pushy. i had to stop them for over talking and had to rudely interrupt them. they asked a whole lot of questions. all i wanted to do was disable the auto pay. they wanted my credit card number. and i dont trust strangers with my info. yes they fucking pissed me off today.

Less than a month ago, I called the store to see if they have iPhone 17 in stock to replace my…read moredaughter's broken phone. They informed me they had the phone in store and in stock, and went there within 10 minutes and got a new phone for her. It was a great experience. Today however when I called to see if they had an iPhone 17 Pro Max in stock to replace my wife's broken phone, the rude lady over the phone told me they don't give out inventory information over the phone. What could've changed in less than a month? Is she just too lazy to go check it and saying that that is their policy? I'll be going down the street to Best Buy to purchase a new phone.

Customer service name Amanda today does not have good service. As soon as she answered my question…read moreand i thanked her she hang up cutting me off on thanking her lol rude af - im going there to get a phone we'll see, also to see her what she looked like right now how it matched her rudeness and face. I hate rude people

Marlen was a huge help. I had received an upgrade from AT&T online which was a nightmare in trying…read moreto get answers from a live person. So when switching phones I decided to just go into the store. She was so helpful and kind and did the entire task to completion.

These people are useless. Do not believe anything they say. There is a nice woman who works there…read morewho very pleasantly will tell you anything to get rid of you and will not fix your problem. Also this is not an AT&T corporate store and the training of the employees shows it.

Excellent service, repair information and advise! We were able to get phone fixed same day before…read more5pm, we went in at 2pm!

It was not a great experience at all for a few reasons. My main issues I had with them was poor…read morecommunication, snail-paced work efficiency and poor customer service. It took them roughly 3.5 weeks to "repair" my Ipad. However, they didn't even repair my Ipad, they actually gave it back to me in a worse condition saying there was no point in returning it to its original state since they couldn't fix it. I emphasized how I left my Ipad in great condition and it isn't fair that a literal device repair shop returns my personal belonging, damaged. The employee did not offer whatsoever any help to repair my Ipad of the damages they added onto it, and showed absolutely no concern over it either. Might I add, the issue the employee said they couldn't fix is fixable at another location so I have absolutely no idea why this employee thought it was okay completely giving up on my device (on the damages they added). They did offer to fix the screen once it starts working again... with a charge. I asked if it was going to be discounted at least and he said yes but probably not the kind of discounted I am looking for. I definitely wouldnt recommend this location when it comes to Ipad repairs.

Thank you Ivan! Helped me right away! When I went to the TB section it was as all taped off as they…read morewere re-doing all the set ups or something? Anyway, I knew exactly what I want him when I came in there and they were very quick to help! Love My insignia Fire TV!

The service I received was absolutely terrible. I went to purchase an iPhone 18 pro max through…read moreAT&T and I had to wait four hours. They completely messed up and sold me a defective phone it had a messed up screen. They did not help and all and they could not even set up my phone. I was never able to use my New phone because they screwed up the transfer from Verizon. I do not recommend. If I could rate below a one star I would!! I'm never coming back!