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Munoz Cellular

5.0 (2 reviews)
Closed • 10:00 am - 5:00 pm

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3 years ago

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6 years ago

Best customer service EVER!!...and you can always find something in their store, that youve always wanted!!! :) LOVE THIS STORE!!!!

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Fast Cellular - Front of the store with phone number and name

Fast Cellular

(138 reviews)

$

I took my phone to fast cellular to get the screen replaced they did it with care and fairly…read morecheap. Good customer service and very quick turnaround. Thank you.

Woooaahh, WATCH OUT NOW.!!…read more NOW I Came here to get my iPhone fixed up this guy was very courtious and professional to me..I thanked him as I couldnt do the simple restore on my iPhone 12 Pro. And I told him I have a Samsung S9+ Edge at home that may need a new screen I actually bought one on ebay that I showed him, he said its non original and he will put decent one in for 115$. Ok so I went home and came back about 1-2 weeks later with the phone.. Now watch this..HE is in the back, sends him 10yr old son to help me.. And i told him your dad initially helped me with this, I'm not sure if you will know what to do.. The kid did a good job helping me and I was thinking about giving the phone to swap out the screen but had a necessary question if the present screen can be fixed from the go as it had a small tiny crack in it.. Keep in mind while that was happening a customer walked in and the dad immediately came to assist him completely ignoring my set of questions that his son was struggling with as he didn't help me originally.. Now when I started asking my last question to his son if the screens can just be fixed on my s9 +.. The Dad looked over at me very ANGRILY AND SAID ; " HEY WHAT DO YOU NEED. ?!!??". I Was kind of embarrassed at the tone I was spoken in and in front of his young son wanted to be a bigger person and simply said.. Hey yeah I told your son he wasn't the one originally helping me and that's Fine..I will just go and maybe buy a s22 Ultra as it would be only 100$ more than my repair... I picked up my things and left..sincerely thanked the young kid who was just looking in confusion wondering if he could've helped more.. I feel SAD for the father as he completely acted IGNORANT and set wrong example for his son..yeah I will warn you before you give this guy any business to look at his conduct towards customers. No sincerity or professional mannerism.. I am looking for another Cell phone wireless store for my needs..

Spectrum - High Speed Internet

Spectrum

(20 reviews)

AbWe chose Spectrum over three years ago because it was the only affordable internet option…read moreavailable in our area. For the first couple of years, things were mostly fine. Unfortunately, the last three experiences completely changed my opinion of this company. The first issue started when we had streaming problems. I upgraded our internet plan online to see if it would help. While upgrading was incredibly easy (one click), downgrading was not possible through the app. You are required to call in, which already feels like a deliberately one sided and scammy practice. When I called to downgrade, I was on the phone for over an hour. The agent repeatedly refused to process the downgrade, aggressively pushed me to keep the higher plan, and then began upselling a "free" cell phone. I clearly stated multiple times that I did not want a phone. The agent framed it as "free" for an extra $10 a month, implying it would essentially replace the cost of my previous internet plan. At one point, the agent literally told me I would be stupid not to take the deal. I acknowledge that I should have done more due diligence, but the language and pressure tactics used were completely unprofessional. I eventually agreed just to get off the phone so I wouldn't be late to work. Months later, I discovered I owed over $250 to pay off the phone after the promotional period ended. The agent would not take no for an answer and used manipulation and intimidation to close the sale. The second major issue occurred when I needed to cancel service due to moving out of the area. The agent, named "Angel" (ironically), was clearly trained to resist cancellation at all costs. He repeatedly asked me to find friends or family to take over my service, then suggested I ask my landlord to transfer it to the next tenant. I said no multiple times and explained I was uncomfortable and did not have time for that. No one should be pressured into recruiting others just to cancel a utility service. The agent then told me cancellation would take 35 minutes and that I had to stay on the line the entire time, not on hold. This made no sense, especially compared to every other utility I canceled quickly and easily due to a move. Once I firmly stated I would no longer engage in conversation, the service was suddenly canceled within 15 minutes. My final issue is that since scheduling our cancellation (and paying for an additional billing period), our internet quality has noticeably declined. Streaming issues and speed problems began immediately. We've had to continuously restart the router, even though both the app and router report no issues. I strongly suspect intentional throttling now that service is ending. If any attorneys happen to read this and are interested in speaking with me, I would be more than willing to share my experiences. I highly doubt I am alone in these circumstances. When I previously attempted to file a complaint about my first encounter, the Spectrum agent told me it was "my problem," which speaks volumes about the company's culture. I'm aware that by writing this review Spectrum likely won't care or respond meaningfully, but potential customers should know this is a company driven by corporate greed and sales metrics, not customer service or ethical treatment. Overall, Spectrum trains their agents to be manipulative, controlling, and aggressive. Canceling service should not require standing your ground repeatedly or enduring intimidation. If I had another option, I would never choose Spectrum again.

Spectrum salespeople are the masters of bait and switch. They offer amazing deals, trick you into…read moreusing them for cell, tv, phone, internet and end up charging you for more. The sales person I talked to offered an amazing deal, brought over my phones from T-mobil and promised to call me back to close the deal. He never called me back. I hate Spectrum.

Best Cable & Satellite TV

Best Cable & Satellite TV

(1 review)

At&t is the worst company on the planet right hand knows not what the left hand does. We had…read morecanceled our home phone and internet service back in June and here in January we are still being charged for that service that we don't have anymore. We can't get anybody to understand this we have been on the phone now for the 7th time and for 2 hours and the 6th person we've talked to. At&t needs to be put out business if anyone from at&t contacts you run and don't look back I give them a -5 stars.

From the owner: Cable & Satellite TV, Internet, Telephone & Security Alarm Systems Service Provider. Providing…read moreLocal & Nationwide Residential and Commercial Sales, Installation and Service Solutions. AT&T DIRECTV, AT&T U-verse, Bright House Networks, CenturyLink, Charter Communications, Comcast Xfinity, COX Communications, DISH Network, EarthLink, Exede, Frontier Communications, HughesNet, Spectrum, Time Warner Cable, Verizon Fios, Vivint and Windstream Authorized Retailer. Proveedor de Servicios de Cable & TV Satelital, Internet, Telefono & Sistemas de Alarmas de Seguridad. Proveedor Local & Nacional de Ventas, Instalaciones y Soluciones de Servicios Residenciales y Empresariales. AT&T DIRECTV, AT&T U-verse, Bright House Networks, CenturyLink, Charter Communications, Comcast-Xfinity, COX Communications, DISH Network, EarthLink, Exede, Frontier Communications, HughesNet, Spectrum, Time Warner Cable, Verizon Fios, Vivint y Windstream Proveedor Autorizado.

Munoz Cellular - mobilephones - Updated May 2026

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