After having purchased two used computers from another company here in Ventura, then having all sorts of problems that they did not ever even begin to correct, I took the laptop to another, supposedly reputable local computer service company, only to be misquoted by their staff, told what I already knew and charged $80 to accomplish absolutely nothing. While sitting outside of that company, frustrated and fed-up, I called ACM. Martin helped me to better understand options and offered suggestions ALL ON THE PHONE and without any benefit to them whatsoever! I went and purchased an item to store my data upon retrieval and took the laptop to Martin and he had the data out in minutes and the other work done the next day. AMAZING! No arrogance, no pretense . . . just nice people who not only know what they are doing in this arena, but also about customer service and respect! And I can feel assured that if you buy a used or refurbished computer from them, that it will be worth what you pay and function as promised. read more

These guys are great. Although my issue ended up being simple, they got it done on time and cleaned my tower...making look good as new

No stars for me. I took my laptop in less then a year ago to have the battery replaced and it no longer charges. I go back in and Martin tells me something about they changed the focus of there business and he can not look at for at least 2 weeks. And even then he can't for sure look at it. Total lack of customer service the battery warranty would probably be up in a few weeks. I would not ever recommend anyone go there if they want customer service of any kind. read more

Martine was helpful, patient and eager to solve our problem. Professional and courteous. read more

I recommend ACM Computers, Ventura enthusiastically and with much gratitude. It's the best place and personnel for computer services in my experience. Martin Romero, the technician that we have worked with the most, is extremely knowledgeable, patient and kind. He has maintained and fixed both of our old computers and recently set up my new one. We now live about four hours away from Ventura, but still visit there. And we will continue to bring our computers to ACM. - Aahmes Overton read more

Years ago, this place was great! Over the last couple of years, they slack. They say they will fix something and a month goes by and no calls. They don't return phone calls either. Then when you finally get your stuff back, it still isn't working correctly, and you pay an arm and a leg. It's frustrating to say the least. If you say it will take you X amount of time to do something but you run into problems, fine. Just call me and tell me! Don't play games with me! read more

Be wary of this place! Charged me $70 dollars to install a video card only to find out immediately after wards it literally takes 5-10 minutes to do. All my school courses are are online so i was stressed out to get my computer working, normally I'd of researched the issue after they told me the problem. Also over the phone the technician told me the replacement video card was better than my old one. BULL! Then they had the nerve to tell me when I wanted to upgrade my card I should come on back and they'll "take care of me"- yeah I bet. Thanks ACM for charging me $155 for a mediocre video card, really appreciate the great service. If you go to them for any reason do so for the $35 dollar diagnostic fee, then have a tech savvy friend or yourself fix it. read more

ACM Computers has supported us for the last 4 years. Together we have created a collaborative relationship built on trust. Whenever we have had a problem, they have been there providing the professional service and support that we need. They not only support our hardware, but provide limited support to our software as well. I am confident that whenever I have a challege related to my IT, ACM will have my back. read more

I've had computer dealings with ACM on and off for 10+ years. As with any computer, some problems persist, others are correctable. Our world relies on them with increasing dependency. A company like ACM is in the right place, right time. A competent staff, fair prices and excellent work ethic from all their service techs. They'll show up at your office/home for just about ANY problem. Trust me, I've tested this! Give them a call. A locally based, locally and honestly owned. read more

Alex at ACM has worked on my personal computer and recently diagnosed problems on our non-profit lap top.Alex and all the employees at ACM computers are very professional, friendly, prompt in their service and charge a fair rate for their services! I highly recommend them for computer service.Alex is the man! read more

We have used ACM Computers for our business for over 10 years. They have provided great service and worked with us to find the most cost-effective solutions for our company. The team members respond to our issues within the timeframes outlined, often sooner than expected. All members are professional and friendly. read more

Great service from this company! You can absolutely forget the bureaucratic nightmare at Best Buy's Geek Squad; their call centers are clueless! Anyway, this is the complete opposite. Every staff member I dealt with was friendly and knew how to help. Robert, our technician, was always on time. Robert was professional and super fun to have on the job. So if you need help with ethernet, phone, sound, TV, WiFi, cameras, and anything else having to do with wires -- call ACM Computers. Billing is also reasonable. read more

Wasted a trip across town to learn that they don't adhere to their advertised hours. F these guys.

I really love this place. I took in my laptop to get my screen replaced (as I had dropped it), and they figured out how to register my computer under a warranty as I had just purchased it, and fix it with the warranty. Basically I ended up saving about 200 bucks (I have a touchscreen netbook) with these guys, because they were awesome enough to go out of their way to find out how they could fix my computer at an affordable cost. I really recommend these guys, they're great! (also, they're all very nice) read more

Likely not crooks, just totally incompetent. My laptop needing a new power plug has been there for over a week and a half and they are "still trying to fix it. After telling me it was done but they "needed to test it some more." When I suggested to solder a new plug shouldn't cost $140 labor the tech asked me if I had ever done that. We I replied that I had BS and MS in Electrical Engineering and 30 years working on large radars, he at last shut up. I guess I'll just have to take my laptop home, pay them there ransom and take them to small claims court. Won't have any luck cause there repair form does not say anything about them having to fix anything correctly. Hopefully this review will prevent anyone one else from getting ripped off. read more

Have used ACM Computers a few times over the past couple of years and I would not hesitate to recommend them to family and friends! The staff is friendly and very knowledgeable at what they do. I still have much to learn regarding my skills with a computer and they have been very patient and helpful to me. They are fast and have reasonable prices for their work. When I have the need, I'll certainly use them again. Chet D. Oxnard,CA. read more

Excellent service for repairs and tech help. They were extremely helpful and attentive, fixed my computer issue effectively and efficiently. Great customer service and quick resolution. read more

Have been using ACM Computers since early 2012. Had tried different computer repair services prior but for me, ACM is the best. All my encounters with different employees have been great! Their customer service is excellent and they are very respectful. So I haven't hesitated recommending ACM to family and friends if asked. ACM does make service calls for a fee--but that is worth the extra $$s since I prefer to have a computer tower, which is heavy (am really old school!). However, sometimes they try to fix the issue remotely & the repair costs aren't exorbitant and well worth it. Would never think of going anywhere else. Thank you, ACM! read more

Never had less then a great experience here. They do what they say they are going to, they charge you very close to if not exactly the quoted price before they even check it out and they're timely and friendly! I've been getting my repairs here for close to 10 years now. I will use them again and again. Thanks Guys!! read more

My company, Anchor Printing, has been a long time client of ACM. While we fix most of our computer issues in house we cannot fix everything. When we have had an issue we could not correct we have called on ACM to come to the rescue and they have done exactly that everytime! Highly recommend ACM for all your computer and networking needs! read more

I have trusted my computer care to ACM computers for over 7 years. Dustin and the others there have helped us so much when we have had trouble with virus or computer crashes! They have retrieved data and saved the day on more that one occasion. The staff is courteous and kind. The service is performed at a timely manner and at very reasonable rates read more

Alex at AMC computers was super nice and helpful! He took care of my computer issue. I will take all the computers there and definitely refer them for all computer repair needs. Thank you! read more

I accidentally downloaded a browser hijacking program on my MacBook Pro. What would've taken me hours of frustration to figure out and inevitably give up on, Alex was able to walk me through the fix on the phone in just minutes. So helpful and super polite! read more

We had two computers blow out in less than two weeks. A morning of three electrical surges blew out one that hooked to a large scanner on which we were saving several decades of work, including family history materials that were not replaceable. Backing up the materials scanned got sloppy, to say the least. Took in the hard drive to try to retrieve the thousands of saved documents, only to find out that the scanner software was old, not supported and almost impossible to find any information on - the other documents on that hard drive were retrieved with no problem, and provided to us on a portable hard drive. We were heart broken to loose all that saved material. But we took home the portable, plugged it into another computer (a docking station lap top), which immediately crashed, not to be turned on again, despite fervent pleas and trials. We took the laptop back to Dustin, with whom we had been working, who was able to fix that immediately (the crash was simply a co-incidence) and he and my husband spent the next several days trying to find any way to salvage the materials from the blown PC hard-drive from the scanner software. Dustin repeatedly called the company, whose techs admitted they knew nothing about the software, had never heard of it and had no idea how to find any hidden files from it. My husband, in his search, found a reference to the fact that all scanned docs using that obscure software were saved as TIFs, as opposed to the JPGs and PDFs we had been exporting. With that, Dustin was able to locate the lost docs AND then the hidden files. They are not organized the way we had saved them, but so what? The data was located, and that is what materials. Thank you to Dustin, ACM and my husband for finding and saving decades of work. Lesson learned, believe me. read more

Allan Chio and his team are number one at computer problem-solving. Have a computer, need network assistance. These are the guys to call!

I needed to upgrade my computer from XP and wanted a multi-monitor set up so I would be more efficient at work. ACM went over all my options and designed a system that would best fit my needs. ACM Computers set me up with a four monitor system that works great. I am now able to reduce some of the long hours at the office. Thank you ACM, I highly recommend you. read more

Fabulous knowledgeable tech support! They can fix anything! Dustin is unbelievable - wouldn't go anywhere else in Ventura area.