I want to thank you very much for your kind and expert guidance in helping me out of the dark ages and into the Mac world of 2025 with the purchase of my new Apple Macbook Air computer. It is officially up and running and I cannot believe the difference. It's like driving a brand new Mercedes! I'm loving how fast and efficient it is and I'm no longer worried about bad guys trying to unearth my private information. You, and everyone in your office have been so helpful to make sure my transition has been smooth and stress free. Consider me another one of your many satisfied customers. You surely deserve Ventura's top rating for outstanding service and it's gratifying to see a young business hit it out of the park. Thank you again and I wish Mitec and your team continued success. Cheers, Stu read more

The staff is very friendly and helpful. Would recommend. The technician kept me informed the entire time of the progress.

Mitec is a well organized, well run company. I'm very happy with their service. I dropped my computer off late Friday afternoon and by Monday at 5:00 pm, Luis the tech, called me back with a surprising diagnosis. It wasn't my computer at all, but one of my external hard drives that was having issues. Most of the time, I can figure out minor computer problems on my own, but I doubt if I would ever had thought to disconnect my external drives. Luis was a real life saver! Now, I'm back in business. read more

Always fixed my computer. The communication with the tech was thorough and spoke in a language I could understand.

Always helpful, knowledgeable staff. The diagnosis service is very reasonably priced to help correct faulty operations

I'm sorry to report that things do not seem to be getting better at Mitec. I do like that they keep you updated, but that's only because the wifi has been down or spotty for two days straight. It is very unreliable and difficult to work from home when your wifi keeps dropping off. read more

Mitec diagnosed my laptop's issue. I used the expedited service and they were able to replace my battery and get me back up and running quickly. read more

I have been using Mitec Solutions for about 3 years for my internet service, and off site help when needed and I must say that I have had the best service, and customer service on this planet ! I have 3 accounts with these folks and I cant say enough good about them. Special shout out to Rachel, Cameron, and Ryan (CEO). Excellent communication and they are always there for you when you are in a pinch! read more

The staff here are incredibly helpful and friendly :) I highly recommend this place to anyone in need of computer repair services - 10 out of 10! read more

As someone who has been working in the IT field for nearly 50 years. I usually can solve most any computer issue I run across. This time I ran into a brick wall with my own personal machine and could not recover it at all. Mitec was well reviewed and after speaking with them, I decided to let them give it a shot since I was out of ideas. I was not disappointed. While my computer ended up truly being dead and was not salvageable, the service that I received from Mitec was second to none. Luis was my tech and Rachel handled customer service. Both were exemplary in assisting me. The technical assessment was thorough and accurate and the solutions offered were on target and made complete sense to me. Essentially they confirmed what I already suspected, that the computer could not be economically repaired. The entire experience was very professional, and as someone who is experienced in this field, I was very impressed with them. Ultimately, I had to replace the machine and recover the data from backups. ALWAYS backup, people! I would not hesitate to go to them again with other thorny issues. Their pricing is fair, their turnaround time is excellent and they are a very well run business IMO. BTW, Mitec also offers wireless internet service in many areas of Ventura in addition to their excellent IT services. It is not available where I live, but I would certainly give them a try if it was. Thanks again Mitec...you rock! read more

Had an old computer that was unused for the past 4 years and was basically dead. But it had almost 2000 photos going back over 10 years. Luis from Mitec was able to "pull" them from my old machine and put them on a thumb drive for me formatted for my IPad. I dropped off my computer on Monday and Tuesday afternoon i picked up my computer and new thumb drive with all my old memories restored for my viewing. So awesome!! Great service!! And right in midtown!! read more

We had trouble with our iMac and called Mitec. After talking with Mitec, we decided to get a new computer rather than spend money on the old one. Mitec took care of everything for us and did not pressure us at all. Casey kept us updated on the status of the new computer and answered any questions we had. Sean who originally came to our home to look at the computer and came back to set up the new one was wonderful! He hooked everything up and explained everything in terms we could understand. We definitely recommend Mitec especailly for people who are not the most tech savvy! read more

Received great emergency service from Jake today, he went above and beyond to help get my business up and running again and helped with a few other things while he was here, the benefit of working with a local company!! read more

We moved to a new location and Mitec was our only solution. We have not worked with them before. What a pleasant experience! They worked with us to get the best solution for our location. Very responsive, and easy to communicate with, and the technician who came out was very professional and thorough. Very pleased with the company. read more

My iMac was running terribly slow. After reading all of the positive reviews I decided to give Mitec a try. They diagnosed the problem quickly as a slow/old hard drive and suggested installing an SSD. They upgraded the hard drive and installed updated virus ware. The computer now runs extremely fast, its better than new! I was especially impressed with their communication regarding the status of the repairs. I was always getting an update from the technician letting me know how things were progressing. Very pleased with the results and the customer service. read more

I've used these folks before, but I won't be using them again. While they do excellent work their prices and wait times are not good. I wanted some RAM put into my new MacMini. I had the RAM, I just wanted it installed. They quoted me 3 days and $350. Yeah, an hours job, 3 days and $350. Nope. Took it to another place in Ventura (Ventura County Computers) and they did it in less than an hour for $100. Edit: So Mitec clearly pays attention to Yelp and seems to care. I just received a call from Ryan and he was surprised by my review. We discussed the situation and the over the phone quote that I revived. He states he was shocked that I was quoted that much and that long of a wait. I'm a reasonable person and I understand mistakes are made sometimes and that this may have been one of those times. Ryan has stated he will send me a coupon for 1 free hour of labor and will discuss with his staff how seriously he takes this. With all of that, I will raise them from 2 to 4 stars. The owner seems willing to try and make this right and I truly appreciate his effort. read more

This was the first time ever we have ever taken a computer into a computer repair shop. Our experience at Mitec was outstanding. Luis was patient, knowledgeable and very kind. Highly recommended! Thank you! read more

I needed help setting up consistent WiFi throughout my house. I reviewed the services offered by Mitec and read the reviews left on Yelp and decided to give them a call. I received a response a short time later by a polite member of the Mitec team who proceeded to hear what my issues were with the internet at home. A technician was schedule to come to my house to install some equipment and get everything set up. Internet has been working great since then, and we have consistent strong wireless signal throughout the house. I would definitely recommend Mitec to anyone. read more

Mitec Solutions is the best place to go when in need for internet!!! I recently switched over from AT&T and I also used to use spectrum back in the day but boy will I tell you when I switched over to Mitec it felt amazing! With their high speed data and reliable internet I think it's the best choice for all of Ventura County so I truly do recommend stopping at Mitec Solutions. Also a side note they don't only have internet they fix computers and work on pcs and Mac books and even sell products too! If your in the area definitely switch over to Mitec because all these other brands you can't trust! Thanks Mitec!! read more

This is an update to my previous review. Ryan and his team continue to enhance their business and thus providing customers with the latest technology and as always their dedication to customer service. You will not be disappointed by switching from one of the "big boys" to a local business who competes on a similar scale. AS a matter of fact they put Spectrum to shame. I've been a long term customer and look forward to a continued relationship. Sign up- you will not be disappointed. read more

The hard drive on our Mac book pro crashed . But the good news is Mitec had it repaired within 24 hours ! AMAZING ! They gave us several options for hardware , and were very knowledgeable, answering all questions with confidence. Customer service was excellent,,, they called us during each stage of repair, we always felt well informed & that they appreciated our business. I highly recommend supporting this LOCAL shop for computer repair and parts. read more

Have needed a couple of repairs to my granddaughters MacBook. Mixtec was fabulous and able to solve issues quickly and efficiently. Highly recommend! read more

After unsuccessfully going to the Geek Squad twice, I was about ready to give up having my forty-year-old DW3 files converted to readable text with a current OS. But then I discovered Mictec Solutions and Luis, their genius technician. He was able to convert the DW3 files to a format readable by the Libre word processing software on my Mac and recover some treasured work. I gave him an "Excellence in Computing Certificate" and a tip; I was so pleased. Mitect knows the way when it comes to computing. read more

Anthony was a great help. Even though he wasn't able to fix my printer's issue in person, he suggested a way to fix the problem on my own. He wanted to be sure I was able to use my printer even though he personally couldn't work on it. Thank you, Anthony, for your wonderful help and suggestion. I will definitely call Mitec for any future computer issues. read more

I make videos for a living and I filmed a rap video, went home to download my footage to the computer and my memory card got corrupted. This has happened to me once before and the footage was lost. After a complete sleepless night I called up mitec and they said they'd give it a shot. Anyways they somehow saved all the footage and saved my ass big time. My client spent a lot of money coordinating dancers and mitec saved me. Thanks guys. read more

These guys worked hard for us to have our internet service. We live in a rural place where getting service was a challenge. Although it was a hard install, they powered through and got the job done. We now have great reliable service! I highly recommend giving Mitec a try!!! read more

Mitec is such a wonderful team. It makes me wonder why I ever bothered with the big, frustrating ISPs! Their service is always prompt and courteous and our internet is great. They go above and beyond, too, checking in with us regularly to make sure everything is going well. I would definitely recommend Mitec to people looking for a new ISP! read more

Top notch. Mac crapped out while traveling. Stopped in they were very busy. Anthony jumped out and expedited the service. With my less than stellar computer knowledge walked me through the repair process. Never tried to make me feel less than knowledgeable about the Mac. Repairs were quick and prompt. With my limited time in Ventura they got the machine up and running with a larger hard drive. Great customer service. If I lived in Ventura I would not hesitate to trust this awesome company with my computer needs. Every person that I came across in the store was so polite and helpful. Thank you MiTec. You guys rock!!!! read more

Mitec Solutions - IT Services & Computer Repair Near Me - Ventura, California

Hey all...recently we needed our Macbook Pro serviced. It crashed without notice, which was just the beginning of our Holiday woes. So, where do you take it? Who can you trust and who is reliable? Our first choice was to go to a big box store and we were immediately dissatisfied with their options. We then knew we had to go out of our comfort zone. After reading many great reviews online, we took it to Mitec, in Ventura, We want to say a BIG thank you to the staff. They went above and beyond to help us out. Our service tech Casey was patient and thorough and Shana at the front desk was generous and kind to answer all of our questions during and after our service was completed. It's refreshing to see a company that truly values its customers. They deserve 10 stars. read more

As a teacher representing a school, I have nothing but positive things to say about the service Mitec offered us. The company was efficient, helpful, and authentic. Most importantly: they're effective. It's always refreshing to work with a knowledgeable company that makes their first priority sharing their expertise, conveying comprehensive information easily and honestly, so as to help the customer. It's the best kind of salesmanship and Mitec embodies it. Cheers to Anthony and Mitec for providing a great tech service that's effective, efficient, and customer driven. read more

Just started using this company because our Charter Spectrum bills just kept going up. Plus, Mitec is local, which is cool. The prices are reasonable, if you sign a two year contract they don't charge you for installation, and so far the service has been pretty good. In fact, they just sent us an email saying that they have increased the speed in our area but kept the pricing the same! read more

Mitec once did not serve my area. When I discovered they were serving my area this year I immediately signed up. They arrived and spent whatever time they needed to install their best performing Internet service available to my house. They even routed the wiring out of sight in my home. The service has proved reliable with some of my test results variable. I have no complaints. They are eager to improve or fix any issues I may find. Their price per month is less than Spectrum if you have average service requirements. The service is wireless to my house. I expect it will be working when Spectrum Internet dies during a local power outage. read more

AWESOME CUSTOMER SERVICE! fast, efficient, it technicians! I recommend JAKE! he knows his stuff and he comes prepare! our wires were off and spread every where under the desk BUT this guy made it nice and tidy; he offer to do it ---5 STARS!!!!!!!! I recommend this guys for almost anything that has to do with computers! thanks JAKE!!! read more

No brainer for Internet. I run a 10 acre ranch in a rural location in Ojai. We spent a year looking for a viable solution to the cruddy AT&T DSL but there was nothing. Introduce Mitec. They installed their dish for line of sight microwave internet and since that day it has been old fashioned customer service and they deal with the rare occasional issue the next day. The speed is 5x what AT&T was ever able to offer and the AT&T dropped almost daily for no reason. They helped with the biggest headache we had on a multimillion dollar property and charge a very reasonable rate for stellar service. read more

Excellent service! We have been saved many times by the awesome crew at Mitec for both business and personal computer and even iPhone repair. read more

Great service! They fix rare outages quickly, but for the most part, the service works great for the price!

Took my stock PC here for a Ram Upgrade. The job was done correctly and the new upgrade has my PC running smooth. The communication is great and they keep you updated as new updates become available on your equipment. I would definitely recommend Mitec for your computer upgrade and repair needs. read more

Mitec technicians our friendly,and knowledgeable. I would highly recommend anyone needing any computer work,service,or advice to look no further than Mitec Solutions. read more

I've had Mitec since 2015 and have always had a great experience. They actually care about their customers and treat them with respect.

I reached out to Mitec in September and they were great. At the end of my other review I said that I would definitely use their service again. Little did I know that within weeks I would!!! I called Mitec to see about replacing an existing laptop. They found out what my needs were, and suggested a new one to purchase. Their price was in line with other companies so I bought from Mitec. They ported over all my programs and files over and made suggestions if they had any concerns about future performance. They even provided a service where a tech delivered the computer to my house and made sure that I was comfortable using the new device, checked to make sure that my internet signal was strong enough and answered all of my questions until I felt completely at ease with the new computer. I have told all my friends and family.......I love these guys!!! read more