Carlos and his team go beyond with there service ! Thank you guys fixed a ipad pro with a jammed power button carlos charged me reasonable apple was going to charge me a crazy fee!! Bring it to Carlos and his team they will take care of you for all your electronics ! Thank you ! Jose read more

I brought my ipad to get fixed, but felt like it got worse. They said 2-3 days, ended up being with them for 7-8 days. When I picked up my iPad it was okay then when I really checked on it, that's when I noticed a bump in the middle and it doesn't press on. I went back and the guy checked it and agreed with me as well. The clerk said to call the insurance company and do another claim... so what did they do with my iPad ???? Broke it even more? Now I have to file a claim again! What a hassle! read more

uBreakiFix by Asurion - Electronics Repair Near Me - Oxnard, California

They denied me service for my phone; which was under warranty through Samsung. I had the phone for less then 7 months and it was cased the whole time I owned it. I was told my phone was to damaged because I had micro scratches on the edge of my phone caused by the case it was in. I have a Z folder 7, with articulating parts. ( The opening and closing of the phone most likely caused the normal wear and tear) They told me they would not fix my phone and Samsung would not honor my warranty unless my phone was flawless and mint condition, even though my phone only had normal wear and tear. Their advice was to pay them to repair my phone because the minor scratches voided my warranty. I sent my phone directly to Samsung via mail in warranty and my phone was fixed at no charge. This company is unprofessional, have horrible customer service, and lie. They are not specialist. The people that work there just need jobs and have no technical expertise. They literally told me their authority is the same as Samsung regarding my warranty but Samsung fixed my phone for free no issues. read more

I went to this location of uBreakiFix in Onxard rather than Ventura (tho I live closer to) because of the rating of the two places. - I got a quote a couple days before going and Carlos and the team was very helpful. Carlos explained the process of the battery replacement for my iPhone 12 Pro Max. Cost was cheap and took around an hour and 45 mins ish. - The battery replacement in my opinion better than the first time I got a replacement but it was a 3rd party. uBreakiFix uses OEM battery from Apple, which is something everyone should aim for since 3rd party are always iffy and cause my phone to having problems. - I recommend this location and much thanks to Carlos for my repair. 5/5 read more

uBreakiFix by Asurion - Going from unknown battery information to now having actual data because of the OEM battery that uBreakiFix uses. Which is great - Electronics Repair Near Me - Oxnard, California

They replaced the cracked lens protector on the ultra wide angle camera lens of my iPhone 13 (I had dropped my phone one too many times). The pictures still show a lens flare like in a J.J. Abrams Star Trek movie. They say that it is from the lens itself, though the problem with certain pictures look different than the distortions in the previous pictures before the repair so the explanation doesn't make sense to me. So...now, I just have to deal with the one wide angle lens for all my photos unless I want a lens flare (glare). Thanks for being there for me, but it's really just about time for a new phone. read more

uBreakiFix by Asurion - After Repair: Still has glare, although it is different. Seen on other backlit pictures using this lens. - Electronics Repair Near Me - Oxnard, California

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Today I broke my phone, I bought it in ubreakifix. Carlos was the attendant that helped me. I was the first time customer. It only took them two hours and I have my phone back. Thank you again Carlos. read more

Immediate help Very helpful experience thank you to management Pricing is Not cheap. But that's your choice to take it or leave. read more

Mike is a genius who goes the extra mile to help customers! He checked our phones and, as it turns out, we only needed screen savers replaced. read more

My 94 yr old mom bought a new apple laptop and she needed the new info she entered removed cause she couldn't remember the login info. Carlos informed us that we didn't need him to reset cause we could do it ourselves on her apple phone. No charge. I highly recommend Carlos and his company. What a gem, honest and caring! Thank you Carlos read more

Carlos was amazing and very helpful, had water damage to my Mac and he diagnosed and fixed it by the next business day. He gives great advice and the store is very good read more

Thank you Carlos. !!! Fixed my front screen after I brought it in almost in tears he was very kind and knowledgeable

Best Service in The county of Ventura, Ask for Carlos he will Take care of all your Phone issues!! Thank you for your honest service and Going the Extra mile anytime my phones or gadgets need repairs!! read more

Fixed my iPhone 15 quick and easy. Carlos was super helpful and even took the time to put on a new screen protector. Super fast and very helpful read more

Got help from Carlos today. My phone was not charging and needed a cleaning. He cleaned my phone very quickly and was very knowledgeable. Had a great experience. read more

Excellent service and very speedy repair! Carlos did a fantastic job replacing my screen and battery, and even added a screen protector. I felt completely safe and secure bringing my phone here, and I really appreciate the professionalism and care. Highly recommend this location! read more

First off I want to say that I really enjoyed all the people who work there and they always fixed my phones proper and we're just nice people in general. So I went to go pick up my Bose amp that they worked on because and wasn't paying attention to the time. Apparently I walked in the store, 10 minutes early and as I'm waiting for someone to come out from the back, the manager comes in from the front with the trashcan. He immediately gets upset with me and tells me to leave the store now, so I left and came back about an hour later Carlos the manager already has my Bose amp waiting behind the counter, picks it up and tells me I'm never allowed to come in his store again and that i was trespassed. If you don't want someone to walk into your public store, you should leave the door locked regardless I don't think I deserve to be treated like that and was really upset because like I said, I really enjoy all the people who work there I left the store feeling very awkward I even brought the guy a 27 in one screwdriver set as a gift of appreciation for working on my Bose since they usually only do phones needless to say after I took off the 10 sheets of saran wrap, the part wasn't even fixed so thanks for nothing Carlos! read more

What a great easy service. I made an appointment online for next day service, when I arrived I was helped by Carlos who immediately told me and showed me in a matter of moments how to make claim. The nice surprise was he found that it was completely covered by insurance. He told me to come back in two hours. Just as promised my phone is perfect again. Thank you Carlos read more

walked in today with nothing broken and an I Phone in hand, nothing Samsung in sight on me, was greeted with a friendly "How can I help you?" by Tyler. He was very willing to handle my Ludditish kinda chore with no hesitatiom- send via email to my phone a copy of two photos I needed for passport renewal. It was like getting help from a long-time good neighbor! Great place, great service, support 'em, Venturans, you won't be disappointed. read more

Visited the store again for another repair. I specifically asked for a phone call when the repair was complete. They called to ask a follow up question and I again asked for a phone call when the repair was complete. I never received that call. A lack of staff at the store contributed to this issue. The one guy working was overwhelmed with customers. read more

I contacted the company's customer service (after a terrible experience at their Ventura store) they arranged for me to have my phone fixed at their Oxnard store. The Oxnard store, esp. Carlos, was really helpful : they replaced the screen and the battery at no cost in 45 mins., as the battery was leaking and may have affected the screen. The battery problem could have been caused when the Ventura store repaired the screen they had broken when fixing my charging port, or not, but the Oxnard store replaced it for me anyway. The upshot is, go to the *Oxnard store*, they are very knowledgeable and reasonable, explain very well what the issues are with your device, and try to be as helpful as possible. Also, uBreak's and Asurion's customer service representatives were very helpful when I related my experience at their Ventura store. I'm still giving the Ventura store one star, but I give the Oxnard store five. read more

Great service ! I came in because my phone was having issues charging. Carlos took care of me and communicated everything to me ! Carlos had me in and out of there with my phone working like new! I'm very satisfied and would recommend anyone having phone issues to go see Carlos ! read more

The Asurion personnel are knowledgeable and honest. I had a battery replaced in my iPhone which ultimately was not the issue and they gladly provided a full refund. Truly an outstanding outfit. read more

stand by your work and at least offer to take a look at a repair done by your business before refusing to warranty a repair. I have used you multiple times over the years and congratulations- I'll never go back. read more

If I could give a no star rating I would. ( Please Read) I take in a switchLite to get a screen repaired that is it. I get the screen repaired that took over a week. We get it back and NOW, the Auxiliary don't work and the battery will not hold any charge. We take it back they spend over 2 weeks trying to fix. We get it back once again, not fixed Auxiliary still not working. They give me a call after another 2 weeks. Saying they can't fix it. I call HR make a complaint they say we will replace it. They send over the wrong switch and it's USED!!! Scratched, controller don't work, and battery doesn't hold charge. I will be seeking legal action, this is RIDICULOUS!! read more

Great service. I think it was Michael that helped me who was very informative and communicated very well. Repaired and finished installing a screen sooner that what was expected for my iPad. Service went well too for replacing the screen on my iPhone. I definitely recommend this shop to anyone! Their prices are priced well for their services, even without using a Groupon deal that other shops offer. Save your money and time and just take your electronic repairs to this shop! read more

I had to fix my broken screen on my old iPhone 11 Pro Max. I normally would do my own repairs but going through AT&T it was $50 for it and screen after market $40. This place uses genuine parts. I came in and Ting and Bryan were awesome. I came for a walk-in and walked out with my phone fixed quickly. This staff was friendly, genuinely kind people. Great customer service. I think people like Ting and Bryan are a great asset for Asurion, I hope this company recognizes good workers. I would definitely recommend my friends and family for their tech needs. read more

N Computer needed updating. No mn no Asurion provided good advice and reasonable costs. Would go back. Appreciate the attention and honesty. read more

I brought in my old iPad Pro hoping to get a new battery because it wasn't holding a charge well. I only use it for reading the newspaper, checking emails & FaceTime and didn't want to spend the money for a new iPad. They quoted me a reasonable price and I said ok. The person behind the counter then said it wasn't a good investment because he thought, based on looking at the screen, the machine would probably totally crash soon. I really appreciated his honesty and his forgoing a sale to stop me from wasting my money. If I ever have another tech problem I would definitely go there. read more

Offered to clean my MacBook after getting my phone fixed. All spectacular work done by Jerry. Also gave me recommendations on how to get my Nintendo switch controls fixed. Overall great experience. read more

I broke the screen on my Pixel 3a XL and had a nice experience with uBreakiFix, Oxnard location. There are no phone repair centers in Hawaii to service my phone, so I had to send it off anyway and I chose uBreakiFix over sending it to Google, the price was more affordable and the Next Day Air shipping both ways was appealing. uBreakiFix got my phone on Tuesday morning, fixed it, and turned it back over to UPS that Friday to come home. Not sure why it took several between receipt and repair since they advertise repairs within hours (if you live near a location), I suspect they had to order the screen replacement, or just prioritized in-person customers. I'm not sure. In any event, the phone came back with a shiny new screen and looks great! The UPS schedule added a lot of time to the whole process though. I gave UPS the phone on Saturday 8/29, uBreakiFix got the phone Tuesday 9/1, they fixed it and shipped it back on Friday 9/4, and UPS delivered it to me Tuesday 9/8. The screen replacement was $119.99 + tax. read more

Very friendly good customer service. Had dirt in my charging port and it wasn't working brought it here and they had it fixed in minutes.

Extremely amazed on the customer service and professionalism with this place. Came in and was helped by Brian who was able to get me in and out in less than 2 minutes. My son had a small part from the lightning cable stuck and he was able to get it out. Been using this place for all my phone and tablet needs would highly recommend!!! read more

uBreakiFix by Asurion - Company information - Electronics Repair Near Me - Oxnard, California

My computer was no longer working and I couldn't access any files. I've had phones and computers fixed by ubreakifix before and this was the first time at the Oxnard branch. The staff are very friendly and professional. Jacob helped recover all the data and was very knowledgeable. read more

tl;dr This location has great customer service and an awesome turaround time. Carlos has the phone looking brand new again! After only 3 months, my wife's Galaxy Z Flip3 5G screen suddenly cracked at the crease and the next day the top half stopped responding. It's a known issue, so Samsung's warranty covered the repair cost. Samsung asked us to send it in with a 2 week turnaround time, which was too long. Looking online, we saw that other Flip3 users were referred by Samsung to Ubreakifix and Best Buy as Samsung repair centers. We confirmed with Samsung's customer service who told us to head to the nearest Best Buy. We live in Goleta, so the 1st Best Buy we stopped at was in town. They told us they weren't a Samsung repair center and said we'd have to drive to the Oxnard location. Drove an hour there only to be told they are certified, but Samsung didn't send them the diagnostic tools. It was the Best Buy employee that recommended we try Ubreakifix, so we came here and are happy we did. Dropped off the phone at closing time Saturday and got a call from Carlos on Tuesday around 5:30pm that he finished the repair. I told him I wasn't sure I'd make it by closing time, 7:00pm, but he assured me he'd wait for me. Managed to get there just before closing and the phone is like new. Best part is Ubreakifix sends the bill directly to Samsung and we didn't have to pay anything!! read more

Bait and switch scheme is used by this company to lure a potential customer to their store by providing a very low price on the phone. When the customer arrives at the store, they're told the price is double what was originally quoted. Thank you Carlos and Otis. Very disappointed!!! read more

They diagnosed the issue with my phone and quoted me on the cost of the service before loading me up into the system in a quick call to the store. Drop off went well, I even ended up agreeing to their discounted phone screen purchase + application. I wasn't a super huge fan of having to provide them the lock code due to...personal items...but at some point you need to just get it over with. My phone has essentially stopped charging so I really needed to fix it. Overall, incredibly happy with the level of professionalism encountered and it's now been 3 months with zero issues! read more

Top notch customer service. Fixed my Samsung in minutes. I'll never go anywhere else. Thank you!

Replaced some cracked camera lenses on my iPhone. Fixed my phone in one hour and it's like new. Prices were more competitive than other shops in the city. Have had other phones fixed here and will continue to use - highly recommended. read more

Super fast and friendly service! Carlos was professional and helped me with all my phone needs. Definitely recommend him to all my friends. read more

uBreakiFix by Asurion - Front - Electronics Repair Near Me - Oxnard, California

Bryan was very helpful with assessing my phone's issues. He answered all my questions. He was knowledgeable and provided great customer service. I recommend this store. read more