As a regular Panera patron who usually eats at Panera once a week at minimum, I feel confident in knowing what to expect from these stores. I typically eat at the Staples Mill or Stony Point locations, but today I was closer to the Midlothian one, so I stopped in. I ordered the modern Greek quinoa salad, which I eat often. The portions here are about half the size of other locations. I asked the waiter if I had accidentally ordered the half size salad rather than the full and she assured me this was the full size. Just be aware if you are ordering here that if you would like to actually receive a full size salad, you will need to order "extra" everything that it comes with so that your food will be the correct portion. read more

I can't say nothing negative of any of the Panera Bread places. I've always been a fan. I normally come to this location since it the closest. I always get the soup and salad meal. Asian chicken and baked potato is normally what I get when I come here. All in all...you can't go wrong with Panera Bread akatek1 read more

Hit this place on a Saturday morning.. lucky for me I was between crowds. Good tasting coffee, couple of flavors out to choose from, had great cinnimon rolls,cibata bread breakfast sandwich with egg, cheese,sausage. Service was excellent, food was tasty and they have a loylaty card .. so you can earn free stuff! Thumbs up! On a weekend morning though, expect to wait in line , unless your lucky like me! read more

Panera has something for every one. I've started watching Calories & Sugar so their Chicken Noodle Soup & Tuna Sandwich were very good and healthy. The Order Line was long but moved very quickly and the Food was served within 5 minutes of placing the order. I've always enjoyed the Food but unfortunately I'm going to be staying away from all the DELICIOUS DESSERTS they have. Some Panera's are cleaner than others. I do like the fact that their Prepared Fresh Every Day Breads are donated every night to Charity Organizations. Way-To-Go Panera! God Bless you. read more

Always friendly service and tons of pastries to choose from . Always coming back for more . read more

Panera Bread - Avocado , egg white , spinach sandwich . - Sandwiches Near Me - Midlothian, Virginia

I had a horrible experience at this location. I usually love Panera but after this experience I'm rethinking that altogether. I ordered a meal for my family at around 6:00 for delivery, since we were only about a mile away. At around 730 or 8:00 we called, and the management was extremely apologetic and said they were sending someone right away. At 8:30 it finally came, but was missing almost half of our order. We angrily drove up to the store and explained our situation and they didn't apologize once and just said they'd get the rest of our stuff. They told us they were out of all baguettes (which were all the sides we had bene missing) and they were out of bread bowls for the 3 soups we ordered. Definitely will not be going back to this location. read more

I love Panera. But this Panera is disappointing. Ordered our food to be delivered between 12:45 & 1. It arrived over an hour late. The soup was barely warm and we had to inhale our food before our afternoon patients. Tried calling, repeatedly, no answer. So disappointing. read more

I run in Panera's when I want a sandwich that makes me feel like I am eating healthy but this one has just gotten out of control. It's always so DIRTY. I thought I would puke in the bathroom. Dirty tables and staff moving so slow to clean. Since we carry our own dishes to the trash all they need to do is wipe and sanitize the tables. Seems like they are always dirty. This place has really gone downhill. :( read more

My first time back in Panera in a while and what happened!? You order iced coffee, they hand you an empty cup. Proceed 50 feet away to get ice yourself, then come back 50 feet for the self serve coffee. Need a straw? Its 50 feet back the other way. Its like a lost, drunk person designed the layout. read more

Panera Bread is my mom's favorite place to go for a brunch and lunch type. I don't usually like Panera that much, It's not because of their wholesomeness and freshness of everything. It's just not me, but whenever we(family and I) go to Panera Bread for lunch sometimes dinner, the place is a little busy & the wait takes a little while. The last 2 times we went there, the cashier always has a hard time hearing us. However the people are not so loud, so he/she should be able to hear us perfectly. But somehow it appears not to be. I just let it go and not let it bother me that much. But to me, for some reason, it seems like their breakfast and all, behind the clear walls, they are like old and have not been tossed about and made new and fresh ones aboard. Which gives this place a bad taste, but with the name Panera Bread, it should not be like that, it should warm and fresh and ready to go or to eat food, in front of you. So with that being said, its an 3 out of 5. Very disappointing. Not Recommended read more

This particular Panera is not a corporate Panera, it is a franchise. Most of the time when I go in there, there are dirty dishes overflowing out of the tubs, and even on top of the bins to where you can not put more dishes down. I recently went in there and it took me about ten minutes to get a parking place, which I didn't mind. I was in line at 10:20 and at 10:32 I got my order in. There was a long line, going out the door, with only one cashier. She stated we quit taking breakfast at 10:30. I told her it was only a couple of minutes past and I had been waiting in line. It didn't matter. I called the manager later and suggested if they use 10:30 as the exact time, he may want to get extra cashiers in helping at 10:20 or so to make sure everyone is served. I also told him, if he has a line, and not enough help, and can not serve people so they are able to capitalize on the breakfast before it changes over, he should provide something complimentary. He didn't say anything. I wasn't ready for breakfast that early so left. Terrible management and cleanliness, great waiting staff however read more

I always enjoy my time at Panera Bread locations and this one was no exception. Good food, prompt service, obliging staff, organized seating and clean bathrooms. The only thing I'd prefer is more space - seems like this location is always overcrowded. But as it's in a strip mall in the middle of a busy area of Midlothian, I don't expect to ever be able to sit in a quiet corner at this particular Panera Bread. read more

First trip to a Panera Bread and definitely the last. The order taker was brand new and had no knowledge of the menu. I can understand that. But she did get my questions answered and was very courteous. I had the Steak and Blue Salad. The romaine lettuce did not seem to be very fresh. It was full of the lower tougher whiter end of the leaf with little of the green leafy part. The steak was tender and sliced thin. I think the worst thing was the amount of fried onion pieces that came out of a can. There was more of that than lettuce. Spent 10 minutes trying to pick it out of the salad. I really should have asked for a new salad. I was in the restaurant well after the lunch crowd - about 2pm - and the vacant tables were dirty. All enough for me not to want to give this chain another try. read more

What's happened to panera's every single table is filthy food and trash all over the dining room floor workers visiting friends while people are in line only having bagels and coffee don't think I'd dared trying something from the kitchen here even the front walk way has loose bricks standing here and there read more

I go to Panera just to get the freshly baked bread. I order the country Miche and get it sliced thin along with some plain bagels for my daughter. The service is fast and efficient and friendly. There's always someone in there. The parking immediately outside the restaurant is tight, but there is also a larger car park but people will still fight to get a spot right by the restaurant the restaurant door.#rva read more

Not impressed with their breakfast sandwiches anymore. If you get one with the bacon, look at it before you eat it. Most of the time the bacon will be shriveled and nothing but fat. Management told me it was okay to eat because it was how they buy it precookrd and this is the way it came in. I thought this place dealt with good wholesome fresh food? Make your own decision. read more

New broth bowls are not good. I got the Soba bowl and my soba looked more like ramen. Really skinny noodles, weird flavor combinations. . My bowl was lined with basil. Why? I don't know what my mushrooms were suppose to taste like but they were bitter. The chicken was the regular sliced rotisserie chicken. I threw more than half of it away. The highlight was my blueberry scone and nice food preppers. If you want Asian style food, don't get it here. #TheyTried read more

Here two days in a row! Friendly staff, quick and delicious food, and cozy atmosphere. Will definitely be back!

Super crowded but at least they had enough food and were not running out well before breakfast was sh filed to end

This is one of my favorite Panera Breads. We love Panera but sometimes you get into an area that is not customer oriented and the cashier will be rude. It is always a delight to come to this Panera because they strive to be polite and get your order right. We typically spend between 40-50 dollars for a family of 4 so this is not inexpensive for us. We appreciate when the employees go out of their way to make sure we enjoyed our meal. read more

Panera Bread - Broccoli Cheddar Soup kids meal - Sandwiches Near Me - Midlothian, Virginia

These guys always do a great job! It is the busiest one in RVA and has little parking yet the staff is always friendly and quick. Now some of the customers that come in do need to learn some manners. These kids do a good job. read more

Fresh food. Efficient table side service. Self serve sodas & teas. Pleasant staff. Discounts for volume.

Food and service have really gone downhill in the last few years. The portions are very small for what you pay and as for how it tastes, it's really nothing special. The way everything is put together seems very sloppy and if you're ordering online, what you ordered will not be in your bag and you'll have to go through the hassle of getting your order correct. Would not recommend. read more

My boyfriend and I go have gone to this location a couple of times, and have not been disappointed yet. Service is always fast and easy and the food is of course excellent. The restaurant itself is very clean and looks nice. read more

Never was a big fan of Panera, and today reinforced my position. I wanted a salad, so the lady went and did the pick up. I ordered the Summer greens salad. They dice the cucumbers, and most of the greens are arugula and kale. Whoever decided these two plants were good food had to be a sadist. Very little Romaine lettuce. The cucumbers were all the skin pieces with very little of the vegetable to be found. To add more insult, the arugula and the kale both had stems still on them, most of them. You can't order a salad the way you want, because all of them come in on a truck, pre-packaged to corporate specifications. For the money you get charged, you should be able to order what you want. In short, to me this is the McDonald's pf "healthy" eating, but there isn't even a clown to distract you. read more

Great warm welcoming environment with super friendly and helpful staff. The food is great and definitely worth the price. Fast service and a very clean facility read more

This location is dirty. Food service areas are a mess. Had a long dark hair in my salad. Staff do not wear hairnets nor is hair pulled back. Disgusting. Manager offered to refund or replace but I will not be going back there for any reason. Will be contacting the health dept read more

Normally I order in store, but I decided to get Rapid Pick-Up this time and I'm disappointed. The portion size of my salad is much smaller than the dine in portions. The ingredients of the salad looks as if it was thrown in hastily and they couldn't even bother cutting off the brown end of the avocado that's not supposed to be edible. If you want to eat at Panera I recommend only dining in. read more

The service is awful, every time I've been here I've received service that I can only describe as rude. They don't always make your food correctly, messing up simple salads by putting in completely wrong ingredients. I thought I'd be safe with a simple bagel but it was dry and after being informed they were out of regular cream cheese they gave me a tiny amount of the onion and chive cream cheese that was available. Overall just a waste of my money read more

Generally good service. It's a slow drive through but it's on the south side, what do you expect? The quality of service is low here. Foods only been unsatisfactory a few times. read more

Very disappointed in this location. I love Panera but I've had more issues with this location than any other. All of my orders are to go and in the past, I made the mistake twice of not checking for accuracy before I left. Both times, I ordered the Chicken Cobb with Avocado and I did not get avocado in my salad. Today I paid $1 extra for avocado on my sandwich and received a tiny slice of avocado. I complained and my issue was resolved but I shouldn't have to do that. If you like avocado, don't go here because apparently some employees don't want to do their job and cut up some avocado. read more

I hate writing this kind of review but my, my, my. I ordered a BOWL of Chili not a CUP and made it clear that was what I wanted. I also ordered a half sandwich and coffee. After the order was placed, it was QUITE surprising THAT both my wife and I had to repeat afterwards our soup order..." What kind of soup dId you want? " I went to get water and I received a CUP of soup....and NO coffee. I seldom give a review like this, but the service deserves noting. Very disappointed. This is not my first rodeo at this Panera, but my first review. Previous to this adventure I purposely didn't review that the tables needed cleaning. The first few occasions I ate there I just decided it was a bad day and let it go. They're fortunate I didn't give them one star tonight. That's my opinion. No good reason to have both orders that wrong and incomplete. As I said, that's my opinion. I could go on, but enough said. I hope if I go back it will have improved. read more

I have been a fan of Panera for years. My company and I have ordered numerous times with large orders and they have been accomodating. Today, I experienced the worse customer service I have ever experienced. I called in a phone order for 11 of my staff members for lunch at 10:30 for pickup at 11:30. I figured it was enough time to have it ready. First off, I spoke with someone who had ZERO personality and had a hard time even taking the orders. Secondly, I had to add 2 additional orders and he basically told me no because the restaurant was too busy and he had to call me back. He took my number but never called back. I had to call back 15 minutes later to adjust the order. I am highly pissed at the poor customer service received today. When we go to pick up the food, the orders were wrong and not ready even after coming at noon, giving them an additional 30 minutes and they ran out of half gallon jugs for the tea. WHAT IN THE WORLD IS GOING ON?!?! The Panera on Midlothian Tpke is usually better than this, but there are always issues with phone ordering. In my opinion, if you know you are a busy loacation, you need to have additional staff on the phones as well as in the store to handle the times when you have large orders being called in. Even though this was paid for by my company, I will never spend my own money at this loacation. The service is way better at the Panera on Hull St Rd. read more

Over the last few months I've noticed that this location declines a little more each time I come. Dirty tables, dirty floors, horrible bathroom, employees standing behind the counter socializing. I think this may be my last time coming here. If you can't take the time to clean your dining area, I shudder at what the food prep area must look like. read more

I don't know what is going on with this Panera location. My food used to be spot on and now it is poor. My order was incorrect and the sandwiches were put together hazardly. I would rather wait a few extra minutes for my order to be accurate and look appetizing than incorrect and thrown together. read more

We needed an order quick for over 20 people. The staff there, including the manager, Billy, and a wonderful young lady who gave us cookies for the team, was amazing, friendly, and so professional! They worked together to get the order done super fast. Thanks for helping us feed a very hungry girls' volleyball team after playing all day in a tournament! read more

Slow night- most seats open, 2/3s of the middle of the booths filled, steady but not busy, 20 mins for 2 soups and a coffee to go. Parking is ridiculous. I have regret. read more

We ordered for a few people in my office and had delivery service. I had to call Panera back and return a green goddess salad which had 1/2 the salad greens were slimy rotten lettuce plus an added large white maggot type worm. Another co worker ordered a flat bread type sandwich which looked like the chefs after thought. Thrown together in a messy pile. Oh yes....as advertised...really "clean eating". Not worth the $12.00 I was charged!!!! I do not recommend for any meal. Really really grossed out!! read more

I try to order regular delivery and all it does is try to tell me I'm ordering for catering. They need to fix their website before they get any more of my business. read more

Constantly messes up orders. I ordered online and picked up the order. Watched a manager and another employee check the bag and then handed it to me saying everything was there. Got back to the office to find multiple items missing. When I called to make them aware, I received an excuse blaming glitches in the system and for me to have to drive back up there to pick up the items or receive a "make-up" at another time. Upon sharing my experience with a friend, I have been notified that the "make-up" order is a nightmare.... read more