This is usually my go to fast food spot, but I've noticed a decline in customer service and the food quality. Their new renovations look great though. This last visit, I got a salad and it had lettuce that was going bad all throughout. I eventually got tired of picking it out and gave up. read more

McAlister's Deli - Grilled chicken salad - Delis Near Me - Midlothian, Virginia

My son likes this place a lot simply for the baked potatoes and brownies. I haven't had anything here but he's a frequent customer.

Leaving a review for one specific note because the staff and food are just fine otherwise. I ordered a $11.50 BLT and asked to have oil and vinegar on it and was charged $1.49 extra. For OIL AND VINEGAR. And probably what likely amounted to half a teaspoon of each. The nickel and diming of restaurants is way out of hand and I won't be back out of principle. The kid working the register was nice though, so kudos for hiring pleasant staff. read more

Not sure how this place only has 3 stars! We take the family here at least two to three times monthly! The prices are good, customer service is great and the food is always great! Fresh and well seasoned! Highly recommend this restaurant! read more

While working in the area stopped off there because you can get a lunch pretty quick. You go up to the cashier and order what you want from the big boards. I ordered the grilled chicken with alvacado with raspberry dressing. It was a good meal and filled me up. Could not eat it all. Should have left out the onions, personal preference. Also ordered large unsweetened tea and cookie. Once you order you go sit down and they bring you your meal. Just display the number they give you at your table. They do ask for tip up front which I don't like. Service was quick and friendly. Families are welcome. read more

McAlister's Deli - Grilled chicken and alvocado salad - Delis Near Me - Midlothian, Virginia

Met a friend here for lunch on a Sunday. This place really gets busy after church. I had the tortilla soup and tea,which was delicious. My friend, had a wrap and was pleased with lunch as well. I'll be back to try something else soon. read more

McAlister's Deli - Dining area - Delis Near Me - Midlothian, Virginia

We walked in and was greeted right away. I ordered the McAlister club on a croissant- it was delicious. I also had chips and carrot cake. My husband had the the same except he had traditional bread on his club and fresh fruit. The carrot cake is a must try if you like carrot cake. The overall restaurant was very clean and our cashier/server was very nice. We will definitely visit again. read more

See all

Our go to place when we have no desire to cook ourselves. McAllister offers a wide variety of sandwiches with numerous customizable options-everyone will be able to find something they like. My wife also vouches for the baked potatoes-likewise with many customized choices. And for those who live locally-delivery is typically sooner than the estimation you'll get. Only thing keeping a 5 star is that for whatever reason, delivery often omits an item or gives us something we didn't order. They've forgotten chips, salad, drinks, cookies, etc., other times we've been given random drinks or various sides. I wouldn't mind all of this so much if the deliveries didn't come with itemized receipts attached-have to guess staff is often rushed. Check it out if around Westchester Commons! read more

Excellent sandwich. Great customer service. Been to this location several times. The tea is second to none.

I have no experience with McAlister's though we gave it a shot randomly on a weeknight while we were out running errands and really were pleased. The young staff at the front counter were absolutely adorable and pleasant, patient with us as we sorted out all the options in front of us and trying to figure out where to start. I enjoyed a good sandwich and swapped my side for broccoli, my wife enjoyed her sandwich and got the chicken tortilla soup for her side. McAlister's is not Ruth's Chris but is clearly succeeding at what they're aiming to be. I'm sure we'll be back at some point when we find ourselves in a similar situation. read more

McAlister's Deli - Front counter area. Friendly attendants. Great service. - Delis Near Me - Midlothian, Virginia

Food is always quality. Service is typically quick. Plenty of seating. Parking is shared with other businesses. read more

McAlister's Deli - To-Go/Pick-up - Delis Near Me - Midlothian, Virginia

The store was slow. For a deli, a Reuben shouldn't be served with cold meat and cold cheese and wet from the kraut and dressing. Mediocre service. read more

Never been to McAlisters, though I've seen them everywhere. I only ordered the Fire Roasted Vegetable soup, so I didn't really explore the menu. However, the veggie soup was absolutely delicious! Loaded with veggies, obviously, and had a thicker consistency. Thicker than the normal veggie soup. Anyway, I loved it. There was a mix up in our order being processed. The young lady who took our order noticed we were sitting, got our order completed, gave us a free meal for our next visit, and sent the manager over to explain the gaffe.... That is great customer service!! read more

McAlister's Deli - For Roasted Vegetable Soup - Delis Near Me - Midlothian, Virginia

See all

Stopped for a salad for lunch, and also ordered one to take home for dinner. The salads were actually large, and actually pretty good. I had the chef's salad for lunch (good) and took home the Savannah salad for dinner (very good). Seem to have a pretty good menu of sandwiches also, so we'll be back again. read more

This is a hidden gem! When it comes to sandwiches, this is the place to try. It's not as crazy as Panera, and it's a whole lot healthier than fast food. Lots of great choices, and the service is good. read more

Ate here for dinner with my wife around 645pm. We split the 1/2 soup and sandwich. Restaurant was very clean. Associates are very polite. The plate had a scrawny pickle, lol. Soup was very good and sandwich wrap was as well. This dish was smaller than we expected. Still everything tasted good. We would return. Prices are fair for quality . read more

McAlister's Deli - 1/2 soup sandwich - Delis Near Me - Midlothian, Virginia

After having a less than average restaurant experience on Thursday night, we decided to cook in on Saturday. And as can happen, time got away from us, and we chose to do takeout. So, I put a McAllister's order in DoorDash and after seeing the fees and they added a 20% tip. I went directly to McAllister's website and put in the same order. So the value of me driving 2 miles to pick up the order was $15. Done. When I arrived at McAllister's, the staff were on their toes, taking orders, delivering food, and dishing out the to go orders. I could quickly see the ability of the staff to handle anything and not being focused on one task. That was a very good approach. of course, McAllister's is known for baked potatoes, and we got a few of them. It never cease to amaze me by how large the spuds are. We also ordered a chicken wrap and broccoli and cheddar soup. They were both made as described in the menu and without any issues. We will definitely be putting McAllister's back in the rotation of restaurants that We frequent when we want a last-minute takeout. read more

Two teenage boys cussing frequently, sticking their middle fingers up, taking a while to made orders while me and my friends are the only ones in the restaurant, they're slamming kitchen supplies, blasting loud music, and they're forgetting multiple items my friend ordered. read more

A very nice restaurant where everything is freshly prepared. Once you order, the food is brought to your table, and they also pick up the dirty dishes. They have a lot of choices, many with a unique twist. They have sandwiches, loaded baked potatoes and a nice selection of salads. My BLT sandwich had a lot of bacon and also had avocado in it. Very clean with ample parking. Personnel were very friendly. read more

Every time I come to McAlister's Deli, my experiences weren't great, Once again, the biggest issue I had with McAlister's was their service. I have waited over an hour for my food; which is definitely not worth it because the grilled chicken caesar wrap sandwich came out dry. The soup was slightly cold and not that great either. The only good thing was the sweet tea. Not too mention, the prices are high compared to others and the portion sizes are relatively small. I felt that things needed a good sweeping because there were food crumbs all over the floor. Probably won't be going back, Panera is a better option. read more

Portions are tiny and I'm a small guy who doesn't eat much. I tried to order dinner for 2 and the price was over $60 dollars. This isn't Texas Roadhouse, it's a fkn sandwich shop. The side options are laughable and half of them are upcharged on top of your $17 sandwich. They don't offer bread or chips and salsa like the other places they're competing with in this price category. This was one of my favorite places when the prices reflected what you were getting, but the prices have doubled and I will never return. On my way to every other site I can find to post this review. If you eat at McAlister's Deli, you are participating in highway robbery. read more

Keep on driving ! The corn beef was meh and skimpy. Paid good money and if we weren't on the road would have returned it !

This is my second time dining at McAlister's Deli and I was looking forward to a pleasurable experience. The cashier was very kind and informative. She gave us some suggestions on some top sellers and made our mouths watery. Upon getting my French dip sandwich, the first one was cold and the roast beef was a little redder than what I like. I asked if they could cook it for just a few seconds longer. Joint getting the second sandwich, it was beyond burnt. It tasted like a piece of charcoal. It was so burnt that you could break the roast beef apart like a piece of wood. Nothing was done to resolve this dissatisfaction. read more

McAlister's Deli - Delis Near Me - Midlothian, Virginia

See all

Great deli with a big selection. We have eaten here several times and have never been disappointed. Always greeted with quick friendly service, great choices of sandwiches and excellent soups. The rasberry iced tea is delicious! read more

This was a very disappointing visit. Every time I come to VA to visit my family or anywhere else there happens to be a McAlister's Deli I make it a point to stop in. Ever since I was a kid I would go to McAlister's to get their New Yorker sandwich, broccoli and cheddar soup and sweet tea. I recently started getting their spuds as well. Being in VA for the Thanksgiving holiday, I had to make it over to McAlister's at some point. Today was cold, rainy and a perfect day for soup but unfortunately I never got any. I arrived at McAlisters in the later afternoon and there were a few people dining inside and nobody else in line. I went right up to the counter and prepared to order. From what I could see, there were four employees and I was never acknowledged; not once. I waited at the counter looking around. There was a cook in the back, what I assume was a manager doing some work in a book to the side, one girl walking around cleaning things and getting refills and a guy who was more interested in fixing the Christmas bows lining the counter around me than taking my order. I waited about 5 mins for the girl to come back behind the counter to refill an iced tea thinking for sure she would acknowledge me but she didn't. At that point I turned right around and walked out the door. There is no excuse for poor service and McAlister's Deli dropped the ball this time. Such a disappointment because I look forward to each visit so much. read more

For the most part I really enjoy the food at McAlister's. I've been to a few locations and have consistently had good food, and yesterday was no exception when we ate at this location. After spending a lot of time at a home design center in the same shopping center, we decided to come here for what we thought would be a quick lunch. While the line to order was small, we only found one table open to sit. Our cashier warned us that it would take 30 minutes to get our food. For soup and sandwiches this seemed outrageous, but we weren't necessarily in a rush so we went ahead and went along. It was prime time on a Sunday after all. Sure enough it took right around 30 min to get our food. But we found everything really good, other than my spud which was luke warm. Service was really friendly too, and they gave us each a free cookie to apologize for our long wait, which I thought was really sweet. Free refills on drinks and the sweet tea is the best! read more

McAlister's Deli - Cherry Ham Sandwich w/ Tomato Bisque - Delis Near Me - Midlothian, Virginia

The food was pretty good . The iced tea was great. You order your food at the counter and the person was nice . They ask for a tip when you pay . I asked her if it was like Panera where they ask for a tip but you do all the work . She said no we bring your food , check on you to see if you need anything, refill drinks etc . You don't do anything . So I gave the largest tip on the credit card machine since she was standing right there . Well they did deliver the food . That's it . I had to go and ask them to refill our drinks . And ask for to go boxes . I wasn't the only one . I told her no one came to the table . She said they were all busy in the back doing something . I don't remember what . I felt it was pretty deceiving to ask for a tip and tell me they do everything like a normal restaurant. Then when I told her no one came to our table it was like oh well we were all in the back ? She said they all shared the tip , probably trying to get me to press that button for the highest amount . So who all shared it ? The only person who did a thing was the one who walked two sandwiches out there . The bill for two sandwiches and two drinks was almost $28 before the tip . read more

This McAlisters was a convenient "meet-in-the-middle" location for a business meeting we had today, located in the Westchester Commons shopping area across from Sweet Frog. Upon walking in, they were not very crowded at all, maybe 3-4 customers in the whole building. The cashier who rang our order up was not very knowledgeable about the menu and didn't appear to be having a very good day with how she interacted with us. Our food came as ordered and was tasty but the side portions weren't very satisfactory. The floor under and around our table was completely covered in potato chips and an employee even came over with a broom and swept near us but they completely missed anything visible to us - not sure what they swept. All in all, it was a decent experience but nothing to rant or rave about. read more

McAlister's Deli - Potato chips all over the floor and the employee swept "near" us but still walked all over the remaining mess. - Delis Near Me - Midlothian, Virginia

McAllisters is always a solid lunch spot. Since Panera had decided to vastly increase their prices, change all of their recipes and reduce portions, I've been in the market for a simple fast-casual lunch place. Mcalisters has fit the bill. My favorite is the sweet chipotle chicken sandwich. It has a peach chipotle sauce which is the perfect balance of sweet and heat. They have solid soups and salads and have a menu just of baked potatoes. They don't have a big baked goods assortment but what they do have is delicious. The chocolate chip cookie is perfection. So ooey gooey delicious. read more

Needed to feed 40 people and the staff of McAlister's was AMAZING, organized, and super friendly. It's unreal how helpful they were. The food was exceptional and so worth the visit. We will be back. read more

I hadn't been to McAlister's in many years, so I decided to have it for lunch this week. I got the pick 2 with a grilled chicken salad (with chili lime vinaigrette) & a club wrap. It was SO good. I frequent Panera Bread, but I think this will be my new go-to lunch deli. All of the staff were nice and very helpful. Definitely recommend! read more

Had the club wrap and tortilla soup. Good and consistent. The tea is also great as well.

Always great food! I enjoy the salads, the giant spuds and soups especially. They always get it right and great staff. Order and pick up is easy and fast. read more

New location in Gayton Crossing Shopping Center, a good alternative to the other choices in the area.

I wanted a sandwich and stopped in yesterday. First things first. The lady who took my order was extremely nice and cheerful. This always makes a difference. Especially when you are like me and just standing there waiting for your food. I ordered the grilled cheese for lunch and a reuben for later. The grilled cheese was pretty good. 3 cheeses all nicely melted in the middle. The reuben which was eaten later was pretty good as well. The downside were the sides. While there was nothing wrong with them specifically; I wanted fries. They did have baked potatoes, but those are problematic to eat in the car. I got some Cheetos and some cole slaw which didn't do it for me. After placing my order I was staring at the sign and saw that they offered better sides for $0.99. While most of the problem was on my end for not seeing the sides listing, I would have definitely have upgraded if they had told me about them when they gave me the side choices. All in all: good sandwiches. Nice staff. And no fries. read more

This place has a very cheap taste. Don't waste your money. They make sandwiches in a sloppy manner.

Had supper with hubby. New to him and he loved the club sandwich. I loved the chicken dumplin soup. And my sandwich is should've ordered the whole one it was that good. read more

I loved this place and stopped in for a sandwich almost every weekend for the last few years. Recently, however, the restaurant has gone WAY downhill. The dining area smells dirty. Meals take forever to be ready (on a recent visit, we waited 40 minutes for our order; and on another occasion we ordered online and had to wait almost 30 minutes after the scheduled pickup time.) The staff seem confused and overwhelmed. It's no fun to grab a sandwich in a place with a crowd of impatient, angry customers. I'm sad to say we will NOT be returning. (Really, I am sad. A McAlister's Club sandwich and a large sweet tea is my ideal Saturday afternoon lunch, but enough is enough.) read more

Food and service were excellent. The Ham and Cheese Melt and Potatoe Soup were the best I ever had. The prices are reasonable.

I was expecting a little more "deli" from Mcalister's Deli. It really kind of reminded me of Boston Market... which isn't terrible, it just wasn't what I was expecting. I ordered the "New yorker" sandwich with a side of mac and cheese. My wife got the pot roast and mashed potatoes and a side of mac n cheese. You order at the counter, and they give you a number. You go sit down and they bring your food, and will occasionally refill a drink for you. the place is clean, and the service is friendly and comes with a smile - all good! My sandwich was good. It wasn't piled high like I was hoping, but it was good. i wanted a little mayo on it, but a server never returned, I think I probably was suppsoed to go to the counter for it, as i think you don't really get a waitress here. the mac and cheese might have come from a can. it was basic cafateria style, no frills mac and cheese made with canned cheese sauce - i see this so often here in richmond, i don't know what the deal is, but anyone with mac and cheese on their menu should go try it at the boulevard cafe in daly city, ca, and then bury their head in shame for serving this and calling it the same thing. /macandcheeserant The pot roast was tender and yummy on a bed of lumpy yummy home made tasting mashed potatos. they have an extensive baked potato section with various toppings on the menu which look interesting, but we didn't try them. If the mashed potatos are any indication, they are probably quite good. all in all though, this place just didn't do it for me. i doubt we'll be back. If you like places like panera bread, or you love boston market, you'll probably dig this place, and the prices are fair. I was just hoping for something a little more deli/pub/something special. read more