I live around the corner and so this place is convenient. The drive through is enough to keep me returning for a quick sandwich. But. My order has literally been wrong every single time I've picked something up. It sounds unbelievable, but literally every single time, something is missing or wrong. Missing soup. Wrong kind of bread. Wrong toppings on my sandwich. Half the time, they don't have what you're asking for (like the bread your sandwich is supposed to come on, or a French baguette as a side, which is pretty ridiculous considering this is a friggin Panera)... This place is in business because of its convenient location. Otherwise, a lot of incompetence. I'd be interested in seeing how many people feel this way... read more

Tried this Panera as it just opened. Decor was nice, both indoor and outdoor. Outdoor area was very nice with several shaded tables, cushiony seats and privacy fence separating it from parking lot. Indoors it has tables and benches like most paneras. It also has a fireplace but it is high up not by sofas like other paneras. Food was good as it is in other paneras. Ordering was fast but one thing they do different is bring food to the table not pick up. Overall we liked this panera and will continue to come here since it's closer to home. Update 05/18/16 This place has gone down hill so fast. For an establishment that hasn't been open a year, they should consider changing management before it gets even worse. We've come here a few times since initial review hoping things will improve. So far they have ran out of food, but didn't update this in the kiosk. The food is served in a sloppy manner, dripping everywhere. Bread was stale twice, but on both occasions they didn't give me another one when asked. Tea was dumped at 9 pm when they close at 10pm, we were told to drink soda instead! They never have lids to medium size cups.Bathrooms need tending to and they don't clean up plates. I could go on but I'm tired of typing. Panera..please fix the issues! So much potential but you have been falling short every time. read more

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This Panera is the absolute WORST! They are slow and unorganized. If you work in the area and have a 2.5 hours lunch break this is the spot for you. I do not suggest this Panera at all, go the chipotle.... also they don't answer the phone... real nice UPDATE! our food never arrived read more

Order sausage egg cheese sandwich Soufflé and extra sausage on side They did not give sausage on sandwich told guy he had to disagree with me and then after going to girl who took my order she also had to disagree with me then after reminding her the manger told her charge $1.00 for extra sausage the guy said we will give to you and by time it got to our table sandwich was cold they did not care you would think they would take the sandwich back and make new one. This is not a good start Hopefully it will get better read more

Panera Bread - Salad Near Me - Clark, New Jersey

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Utensils were dirty and I needed to request clean ones. The tabletops did not seem to be wiped clean was charged for an item that was not completed as ordered This location needs attention to detail read more

This is the worst Panera location I have ever been too, and unfortunately it has to be the closest to my home.. I wish the Westfield location never closed. The Clark location has a disgusting kitchen, the food is always cold, and they run out of at least two essentials items for your meal every day. Can a General manager do their job? read more

By far the worst location. The only reason I even bother going back is because of the drive-through. They never and I mean never get my order right. After today I am done. No bread with my soup, no spoon, no napkins AND The wrong damn cookie it's not rocket science. Forgot to mention my sandwich was so salty that I couldn't even eat it. read more

Slowest service for something that should be fairly quick. Both kitchen and wait staff could not get the order right - missing grilled chicken and avocado on Cobb salad, and a side of bread when the receipt clearly listed them. Let alone, it took more than 15 minutes for them to bring out missing items one at a time. What I thought would be a quick lunch ended up being an hour and a half. And for the price of the salad, I could have just gone to a diner for better quality and service. read more

This place has always been busy between the drive through, delivery, app orders and in person pickup, but I think in the last month or so the overall quality of the food and service has really improved a lot. I'll definitely be coming more often now. read more

There has never been a time I have come to this location, used drive thru, and left with a perfect order. Food is always thrown together in a sloppy manner, missing a key ingredient or missing items altogether. Today was no different. I reluctantly went to grab something that would pass the time with my toddler while waiting for groceries. Pictured is the banana I paid a dollar for. read more

Panera Bread - Rotting banana - Salad Near Me - Clark, New Jersey

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I was very excited when a Panera opened up in the Clark area however I soon discovered that this place was just awful. The kids working the drive thru are not trained properly. They rarely give you the right items.. The "pick two" here is unlike any other panera I've been to, the sandwich is tiny, how they can justify charging people the amount they do and give you a sandwich that is barely an 1 inch The to go orders are ALWAYS missing something so buyer beware .. make sure you check every single item before leaving the store as half the time It's missing! read more

I've come to this Panera a few times now before writing this review to make sure it was accurate. Whenever I come in it's usually lunch time. I understand it's a busy time but the tables are always dirty from the previous customer and the workers seem confused most of the time. There's a Panera on Route 22 that's 1000x better in every way. Unless you're craving Panera, find another place to eat. read more

This panera is not good. The workers have an attitude problem and don't seem to care if you don't get your order. They say well I made it a runner made a mistake when the runner clearly didn't. I also got undercooked chicken. If you can take the extra time and go to the panera on 22 in Springfield do it. It's a much better experience. The Clark store is a disappointment. read more

Panera Bread - My undercooked chicken from this panera!!!! Gross - Salad Near Me - Clark, New Jersey

1 star is for the politeness of the staff. That's about it though. The order was not complete, missing a soup. The chicken in the sandwich was dry and the avocados were not fresh at all. Barely any sauce on it. On top of that, unless I am not up with the new trend, but I guess I'm expected to eat my salad with spoons instead of a fork. So I was overcharged and underwhelmed. read more

I ordered a salad for lunch today on rapid pick up. I had to grab it quickly to attend a meeting from 12-4pm. I arrive to my meeting only to notice there was no salad dressing included and the salad was basically a bowl of plain lettuce. The toppings were extremely minimal and it wasn't the same as the green goddess salad I've ordered previously. The hard boiled egg wasn't even cut it was just an entire egg thrown in the salad? $11 for a bowl of lettuce is ridiculous and I should've ordered chipotle next door instead if I wanted actual food. read more

Panera Bread - Plain lettuce .... no dressing and barely any toppings - Salad Near Me - Clark, New Jersey

I always have my favorite salad Fuji apple chicken salad, now we can eat outside it is great, service is fast and employees try to serve well the customers. read more

This place sucks! The food sucks! The service sucks! The people who works in this place don't know what customer service means. My husband and I used to go to Panera bread but this is our first time to eat in this location and we're very disappointed. We just ordered sandwich, salad and mac n cheese and they gave us a sandwich that we didn't order, cold Mac n cheese and the worst of all these is the salad. The salad made my husband sick all night! read more

I used to love this place. They fell off terribly. A Hair was in my child's Mac and cheese. The soup was watery. The ice tea was watered down as well. I don't know what happened to them but they need to figure it out. At one point there was no drive thru & You couldn't order ahead. I would just go to another location because Clark is clearly having a hard time read more

Never again Ordered Panera bread through door dash at 11:44 AM today the total order costed over $70 it was not delivered until 1:50 PM no update from Driver or door dash or Panera for that matter never again oh and they totally screwed up the entire order to boot read more

I bought some bread and pastries today 2/28/21. Nothing was fresh. Everything was like few days old - dry and tasteless.

It was first time at this location. Honestly I was apprehensive based on the low reviews, but the next nearest place to get something quick was McDonalds. With the history I've had with Panera back in my home town, I took my chances here. I'm actually happy that I did . Since there were about 5 people ahead of me, I decided to use the kiosk for the first time ever. I figured why not, I have to wait anyway. It was simple, I made my selections . I ordered a turkey sandwich and bottled water . That was my breakfast. My hubby ordered a tuna sandwich and green tea. It was easy to pay right at the kiosk . By the time I completed my order the line of 5 people were gone . I noticed my name on the board displaying where I was in line . Once my order was Fulfilled, someone called my name for pickup. Voila! My food was ready to go. Before I left I decided to get two chunky chocolate chip cookies. The lady at the counter was so friendly and she gave me such a pleasant smile As we left , she told us to have a wonderful day. It was just something about her that gave off such a pleasant vibe. Now I'm not sure of the low reviews, but I had a great experience. No one is perfect , but my experience was pleasant . The restaurant looked clean and it was Quite. Out sandwiches were so good , my husband and I both woke up the next day expressing how delicious they were. If I'm ever in the area again, I would return . read more

I have yet to eat here and something was not wrong. The sandwiches are not put together correctly. Also, I have yet to get a coffee through the drive through window that was hot. I end up getting the coffee and have to throw it out because it's cold. Always a problem with this location, especially the drive through. read more

I would give them one star if not for a last second save by the Delivery Operations manager as the only person with some semblance of customer service. Ordered food for four. Took 29 minutes. I walked past to see what was up and out food was just sitting on the counter. Finally they brought it over. Alas my meal was wrong. When I brought it back they first said that's what I ordered and then when I prodded they saw there was no chicken. Not sure how you miss that. No sorry, no nothing. Just nuked chicken dumped into the top of my soup. When I got back to table my wife was headed past me...yep hers was same, missing edamame and veggies. They were incredulous. "They are in he bottom". Nope they are not. No apology, the dining area lead rolled her eyes and laughed. Literally. My wife asked what was funny and they then handed just a cup of cold edamame for her to dump in herself. Now two cold souls and a cold sandwich later and were in a rush to leave. A random person walked up and apologized. Said how they handled was wrong. I asked if he was the manager he said no he was the Delivery Operations manager. Good dude. He took it on himself to apologize at least and he had nothing to do with it. read more

Ron is the man! Ever have an issue contact him and he will sort it out. Ron fixed an awful Uber eats order and saved the day with the help of a replacement order for the inconvenience. read more

Panera Bread - Delivery picture at 2:07 still read the same. - Salad Near Me - Clark, New Jersey

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Agree with poor posts. Have been trying to contact anyone at this location, they never answer the phone. Spent over $20 on poor quality soup. We had same soup in PA so I know recipe is still good. Sad because this is so close to home. read more

This Panera is an unprofessional mess! I used to work from home and I used to come there every morning and get a warm greeting from the cashier Precious. I was always brought my food in a timely manner from an employee from the same polite faces. Now I can't even get a hello, let alone a CLEAN plate. It's filthy as well as their managers. read more

I have just came back from picking up dinner from #Panera and found a plastic in my broccoli cheddar soup. WTF! read more

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review is just for takeout bagels & bakery PROS..... 85% of the time they have all the varieties i'm looking for bagels always taste consistently good cashiers always friendly(even when sometimes the customers take forever figuring out what they want) CONS..... a couple of times i was given the wrong bagels both times i ordered online the order wasnt ready at the stated time(even though both times i came at least 15-30 mins later & in both cases was just a couple of bagels) drive thru wait time is at best barely bearable there is never more than 1 cashier on duty at the same time(which may explain the excess waiting time at the drive thru) bakery items are at best below average in freshness & taste though above average in price it's very convenient so i will continue to come here for the bagels but after reading the 1st couple of pages of the most recent reviews absolutely not for anything else read more

I love Panera! Not the one in clark tho, service is slow , restaurant tables always dirty even the slow hours such a shame for a gorgeous place! Fist experience there .. hair in my food Second try dirty plate fork and knife and wet bread on top of my dirty plate! Management should take action and train some people in their promise ! If they care enough. read more

The manager Jamil took care of us after my order got messed up on the drive thru. Such great customer service and so accommodating. The drive they itself is a bit slow but I will keep coming back bc of this experience alone! Thanks Jamil!!! read more

I ordered a family meal for the group of people we had over for football. 2 and a half hours. No good. No one answers the phone at the location. I was charged and customer service can't help at all. Their only answer is sorry we can't reach anyone either. Yet they can cancel my order and we will get our money back in a few days. They are the absolute worst. read more

I've been here a few times as I live very close by. Most of the time, the orders are okay when I order over an hour ahead of time. Today, I ordered a single breakfast sandwich (bacon, egg, & cheese) and they forgot the bacon. Wait times are extremely long so it helps to order ahead. read more

I love Panera Bread just not the one in Clark, NJ. It used to be great. For awhile now everytime we have gone has been a disaster. I have never had any issues with employees. It is how upper management has been running it. This time no napkins at all in the entire place. Employees and customers do not understand why management won't just buy napkins from anywhere until the actual order comes in. Ridiculous. read more

What a terrible experience it is every time. I rarely come here but when I'm shopping in Clark Commons sometimes I take a chance and stop here. First of all everything is so overpriced and mediocre at best. The drive through line is at least 20-30 mins. Why have a drive through option when they obviously can't keep up? The few times I've eaten inside the drink area is messy and crumbs everywhere. I think I'm completely finished with Panera. The staff is nice that's the only reason I gave 2 stars. read more

This Panera needs Help! It is dirty! Carpet is dirty tables un-wiped, even the tea bag containers are filthy. I have never been in a Panera at 7:40 am that has no egg soufflés, they aren't sold out, they are still making them. And only two pots if coffee. Something is wrong here. read more

This is NOT our first time at Panera in Clark. usually we have prompt friendly Service . But Today the order we Waited way to Long for 3 soups one sandwich and 1 drink. I asked for 1 bread 1 apple and 1 chip. when we got home we had 3 chips NO bread and NO apple! I tried to call 6 times to speak to a Manager! NO Answer any time it is now 4 pm. It looked like a crazy fire drill at the drive thru window. the Manager was working the Window ! Very Tall man, did NOT repeat my order then disappeared. TERRIBLE SERVICE!!!!! read more

Notorious for giving you the wrong salad dressings. I don't understand how complicated it is to get this simple thing right. Always check before leaving!! So frustrating read more

I haven't had any problems ordering from here thus far, but I do understand - coming from a food service background myself - that things can pop up unexpectedly, at the worst possible time. Other Yelpers have stated that this location is constantly dirty, and disorganized and I agree - to an extent. This location seems to not be so disorganized, but understaffed. There's no reason a soup and a cookie should take 15 minutes to get when the store is practically empty. I don't even bother going in the drive-thru anymore. I've found it takes longer to order food via the drive-thru, than to just park and go inside. That being said, my food is always prepared fresh with no errors and exactly to my specifications. read more

I usually go to the Panera Bread in Staten Island but this one takes the cake. From the building design to the various ways to order, the customer is truly number one at this establishment. Did I mention that the staff is super friendly and accommodating? They actually deliver the food to your table unlike other locations I've frequented. Back to ordering options, guests are able to choose from drive thru service, self service kiosks, order online or traditional cashier set up. I chose to use the traditional cash wrap approach and the cashier was great. I ordered a seasonal pick two option: turkey chili and a chipotle chicken avocado melt and the cashier suggested the pumpkin muffie as dessert. I tend to skip dessert unless the temptation is too strong but I'm glad I gave in. The muffin was the perfect size and had just the right amount of sweetness to balance my savory meal. Will definitely drop in again when I'm in the neighborhood! read more

I love my town but I fuckin' hate the lazy, moronic pieces of shit that work here. I've never had a good experience here and always have to go inside when ordering for mobile pickup. Today was the absolute last fuckin straw. I ordered an iced coffee, waited 8 minutes outside for curbside pickup, and went inside as usual. Ordered it with sweet & low and this fuckin' cunt asks her coworker "What sweet n low do?" Her coworker said "It's the blue packets" and this lazy cunt says "Oh, too bad." and procedes to grab regular sugar packets and pours them into the drink. Thank God I was there and saw it so I told her "Hey, that's not sweet n low." Diabetes runs in my family and I'm watching my sugar. I don't need these stupid bitches sending me to the hospital because they're too fuckin' lazy to do their jobs. What was really nice was that when she put my drink on the counter, she slammed it down in anger. I'll never come to this location again. It serves me right for giving them so many chances. I'd rather drive to Watchung where the service is impecable. read more