I just needed to do a quick return and already had my item labeled and packaged up. There was no…read moreline so it was easy to walk right up to the counter. I handed the clerk my package and she asked if I needed a receipt- well, Yeah I do! How else am I going to prove my package is on its way back to the vendor!?! And how else to track it? I just thought it was a redundant question. Are there that many people that don't want a receipt? Overall, the experience was just O.K.

The employees in here are super lazy and do the bare minimum. If I wanted to the self service kiosk…read moreI would. They didn't want to take the package that was already pre labeled at the counter. Why even have employees in the store if they don't want to work?

This place is amazing. One stop shopping if you need to mail anything. I took some photo albums and…read morea watch to ship. They box and pack and work with you to find the right carrier for you depending on if you want it there fast or if you want to save money. The employees are super friendly and go the extra mile for their customers. This is the only place I will go to in Dallas when I need to mail something. Exceptional customer service with a smile!!!

If I could put 0 stars, I would. I reserved a uhaul truck to their location. I get notified that my…read moretruck was changed to a van. So I called this location, the lady who answered said to call in the morning when the person who takes care of that would be there. So, I called first thing, a young man answered. He said they don't handle that and to google uhaul contact number and did not seem to care at all.... To contact uhaul did not make sense when the message I received said to contact them! I will never choose this location for uhaul ever again. Maybe their other services are great? But please, do not ever reserve through uhaul with them.

We all know Staples is an office supply chain, but my latest venture into this place tells me that…read morethey are looking to diversify their offerings, and the focus on office supplies is getting murky. Upon pulling up to this location, you see a large banner on the side of the building touting a collaboration between Staples and the defunct Party City. This is a partnership that brings in balloons, helium and other event items. This could be a smart move by Staples to integrate special event items. "Oh, Debbie from Accounting is celebrating her 10 year anniversary with the company?" You can pick up a balloon bouquet and streamers while you're picking up some toner. It's not a bad pivot, it's just that first and foremost, I think the selection in their office supplies is narrowed to make room for stuff like this and some ginormous bargain bins I'll go into momentarily. Problem is I think Staples prices are steep, and it's not like you are getting exceptional service or an immaculate atmosphere to make up for it. I only find myself at Staples as a last resort. On this occasion, I had come for some packing supplies. I begrudgingly paid the ridiculously high prices because I needed the supplies, but time and time again, I find Staples is not synonymous with value, or the breadth of selection I would expect in 2026. While I was making my way from the furthest reaches of the store (which is where they keep the shipping supplies) to checkout, I was temporarily distracted by some curiously large bins that held some of the most random things. Things you would not expect to find at a Staples. Things like nose strips, multipacks of paprika (yes, the spice), romance novels...basically junk. This stuff gets put out once a week and each successive day, the price of the items in the bins gets reduced. It's like troughs of crud. I'd much rather them focus on bringing in the best assortment of office supplies instead of diverting to bargain basement tactics. Instead, I'd like to see more selection of office supplies at better prices. It's really that simple.

Staples Store # 1251 16817 Coit Road…read moreDallas, Texas 75248 Subject: Incorrect TSA Procedures and Horribly Rude Employee, "Laura" Date: March 18, 2026 Time: 10:40 AM Staples Employee: Laura · Arrived at store in time for our 10:40 appointment to complete TSA PreCheck process for my wife, Carol Alman. · The bulk of the TSA PreCheck information had already been submitted online utilizing CLEAR Application ID M4BW-45CP and she already has a passport. · Laura was already helping someone else, who we found out had a 10:50 appointment, so the had in fact jumped ahead of us. · Laura rudely told us to, "Sit over there!", apparently away for the CLEAR kiosk, which we did. · When she was finished with previous client, Laura told us that we had missed our appointment, even though we had arrived on time, no one else was waiting and not even bothering to look at appointment schedule. · Website clearly states" Walkins Welcome". · Once she did look at the appointment list and without even bothering to pull up our partially completed online application, she stated that my wife had to have her birth certificate, her previous marriage license (husband died ~28 years ago), and her current marriage license, even though we have been married for nearly 26 years and have resided in the same house since 2003. · THE ABOVE IS A CLEAR AND INCORRECT REGULATIONS ERROR, AS THIS INFO IS GATHERED WHEN APPLYING FOR A US PASSPORT, WHICH SHE ALREADY HAS! · I, admittedly, was getting upset with Laura, as we had driven 0ver 40 miles, had arrived at the correct appointment time, and she was CLEARLY mistaken in her statements to us as to the required documents needed. · I asked Laura to please pull up my wife's application on CLEAR and, if more paperwork is required, we will correct and come back. · All correct paperwork was brought to Staples and previously submitted online via CLEAR. See below: * After Laura stalked off and made us wait an additional five minutes, "In case her next scheduled applicant arrives", which they didn't, she grudgingly escorted my wife to the CLEAR kiosk. * Upon walking to the kiosk I was met with a disturbing attitude from Laura. She was very dismissive and rude. While wearing a mask and speaking in a low voice I had to ask her to repeat herself several times. I mentioned I was hard of hearing, and after recently having cataract surgery the fine print was hard to read. This obviously annoyed her and I was made to feel stupid for my requests . She was adamant that I needed to show proof of a prior marriage name change, as well as a birth certificate to show my name at birth. The website did not say these documents were required so I came prepared to show my passport and ID as required. She was very defiant and rude throughout the whole process. I worked in retail management for over 40 years, I understand how hard it is to work with the public. Which is why I try to conduct myself in a calm and respectful manner. This employee, Laura, needs a refresher course on such. When the process was finished, I apologized for the above confusion. Her response was terse, and hateful replying that there was no confusion, implying that we were the problem. I hope this complaint does not go on deaf ears. This was seriously the worst customer service experience I've ever had. Now, I don't anticipate any corrective action will be administered to this said employee, as Laura has complaints online going back well over a year on Google and YELP. My concern and main complaint is twofold: * How many people has she sent packing with incorrect info that came to Staples in good faith needing a passport and/or TSA PreCheck? * How many people has she sent packing never to give Staples another thought and taking their business elsewhere, i.e., Amazon, Walmart, or Best Buy? It's no wonder that Staples (under the ownership of Sycamore partners) is failing as a company.

I am writing to report a very disappointing experience with one of your employees at FedEx. I came…read morein to print my project, and despite giving clear instructions, the employee printed it incorrectly and he was weird and has an angry face dont know why , i didnt even say anthying ,His facial expressions were noticeably irritated and dismissive, which made me feel uncomfortable and unwelcome as a customer.bad experience

I am not sure if this is correct location- but Quint at Fed Ex Delivery in Dallas is awesome- was…read moregreat about communicating with me about a package and went above and beyond. My delivery was in East Dallas and I really appreciate Quint.

This postal place is awesome!! They do it all! I had 7 things to print return labels for, RePackage…read more, and return from Christmas and Liz helped do it all. She is the kindest, most pleasant, person I have ever encountered in this type of customer service role. Really- I will never go to the other shipping places when I can come here and be treated with kindness and patience and appreciation. I wish I could multi task like her!! This is an authorized shipping center for FedEx, UPS, USPS, DHL, Liz printed from my email, packed, labeled, shipped and helped me organize my tracking labels and receipts. And these prices are the best too.. half the price for shipping envelopes and padding then others I've been too!! Thank you Eagle Postal and Liz for making my least favorite errand fun again!!

They don't do shit and can't do shit for you. I paid for a shipment online where they pack it and…read moreship it for me. Paid over $50 on FedEx and was told to come to this location. I get here and the cashier who unprofessionally had his son just out and about or whatever said he couldn't do anything but accept a package but I could pay again for a label. MIND YOU I ALREADY PID. And said that he can't put up orders...then what is your fucking job...

Helpful and informative. Was able to get stuff done quickly. If you're in need of administrative…read moreassistance they are the place to go

First time using FedEx Office printing services and it was great. Anna answered all my questions…read moreand would check to make sure I didn't need anything. She provided different samples of paper to see which kind works best for my project. I visited on 09/03/25. Just be careful that files bigger than 50mb will need assistance from an employee to print. You will also need to put your files on a flash drive to make things easier for yourself.

So I came in today struggling to open the ups door with a 40 lb package balanced on my baby's…read morestroller while I carried my baby on my hip .... immediately I had the door opened by an angel of an associate who made the process seamless and who's kind demeanor felt like a breath of fresh air! I believe the associate's name was PIERCE ( I hope I heard name correct) and they were the kindest, quickest, most professional person I've come across at a local ups. Idk I had to come on and give them recognition! *Pierce for president!!!!!! Whoop whoop! Thanks.

I have used this business services for my mailbox for over 6 years. It has been such a welcoming…read moreexperience each time that I stop by this place to check my mail, etc. I would have continued to use them if I did not have to move out of the area. I wish Cheryl and the team much success as the years go by.

This office saved a major presentation for me today. It took them 20 minutes to process a print and…read morebinding job that I sent by email. I made it to my client's office just in time. Thanks again to your team for a job well done.

Tried to print documents. Bad process of email to request codes to print. Can't just send documents…read moreto the printer to get it printed. Asked for help but lady didn't speak English and was of no help