Do not ho to this establishment when I first start going there 10 years ago service was great, now…read morethe owner is rude. no receipts and tracking for ebay. i was charged for 24 pounds on my package which it only weighed 10 pounds. since It was on a ebay label, did not find out until weeks later. i was charged 126.00. no refund

Avoid like the plague. Worst place ever staff is extremely really rude…read more Every time I have been there the person behind the desk yells at the customers. Place is dirty as well. Do yourself a favor. Avoid

Every time I go in there I'm always greeted and waited on immediately. The staff always friendly…read moreand welcoming. Prices are the best

I was unable to get in. It was so busy and there was No parking. I ended up going to one in…read moreMcKinney.

Met Joel today at pack and parcel. A wonderful & engaging young man. I received great service and…read morewitnessed another customer experience the same high level of service and positive engagement. Further he showed concern for a co-worker who was awaiting surgery and was asking other employees to sign a card of encouragement. In a day of rare customer service he exceeded all expectations. Five Stars for this representative of Pack and Parcel.

Victoria was fantastic, she was so helpful along with a young man who I did not get his name!…read more Definitely recommend this place!

I don't like writing this review, but I had one of the most uncomfortable retail experiences here…read more I wanted to buy uhaul boxes, and didn't realize that I wasn't going to a uhaul specific location, but no big deal. They don't offer bundle discounts if you buy 20/25 boxes like uhaul, but fine I was already there. I was prepared to pay more money per box. Once I checked out I went to my car and checked uhaul prices, I was charged $4 for medium boxes, $39 for 10 medium boxes. At uhaul it's $39 for 20 boxes. I came back apologizing saying I'm sorry but with the price 2x as much I needed to return them. The owner was *angry* raising his voice saying there was no price difference arguing with me, as I had the site open ready to show him. He angrily waved me off saying fine and a woman began to refund me. She was huffing, rolling her eyes, acting irritated with me. She didn't refund me tax (they do everything manually), and when i pointed that out and asked to do at first she repeatedly refused...umm that's illegal. Finally she did, with a very unpleasant attitude. At the end I softly said, hey I hope you can understand where I'm coming from. You guys charge 2x as much as uhaul, and I should showed my phone to her. She aggressively raised her voice shutting me down waving me off. Well. Alright. I went to uhaul and bought 20 boxes for $39. Instead of 10 for $39. Most aggressive retail experience I've had. Just...feral. I work retail myself...I was kind, calm, respectful the entire time :-/.

Went to The Ship Shop to have some notary work done. Mr Sanders, (the owner) was very meticulous…read moreabout everything, friendly, helpful, and did a great job for what I needed. I also needed to fax the notarized paperwork to the company I needed it for, and he took care of that as well for me. Great service from a mom and pop business.

Best place/people ever.. all the reviews are on point, the memory, the radiance, the superb…read moreservice! I could go on... sincerely, thank you so much for being the light to deliver the kind of service ALL companies should exude; you were presented in my life during a dark time in need... & the kindness shown was heavenly. --Been coming here for a couple years, (5/2021) during my dad's chemo; it had a been a rough year w/covid & cancer dx 8/2020; you have surpassed every expectation & more... every single package to El Salvador & France made it. & domestic too... I'm in medicine & I don't commonly see this excellence in treating people outside of healthcare .. & even then, we get weary & bogged down with seeing some if the worse maladies & sometimes ppl.. it gets enough to wear my soul down & I disappoint both my Fathers above with my exhausted attitude. I'm so grateful & will always travel out of my way to get every one of my shipping needs met because you care that much about your customers & the pride in your work that you provide.. they even went beyond when i needed receipts of the many dhl packages sent during my dad's treatments for an estate battle afterwards.. he emailed them with a smile felt over the phone. Your caring way is the kind of person i strive to be...many blessings upon you as you continue to shine your light.

I'm actually a little surprised this place only has 18 reviews. Come on people! Do better, be…read morebetter! I believe in giving credit where credit is due. This has become one of my favorite places just solely due to their superb service. I'm going to do everything I can to support this little hidden gem. When I need to ship packages, I'll wait until I'm in their area just so they can have the business. Definitely check this place out!

We signed up to get the TSA PreCheck designation to make going through airport security faster…read more There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!

7-8-2023 - This location offers the TSA pre check enrollment. Appointment sign up online. When…read morewe arrived there was one person working in the TSA area and he had zero personality, which by itself would be okay but he was also not forthcoming with the assistance and gave the vibe that we were an inconvenience to his day. It was basically figure out the tablet machine on your own. But we stumbled through and finished. We had our TSA approvals within 48 hours and it worked perfectly on our trip.

Usually fine except for when the guys have a whole box of pizza open and eating out of it right…read morethere on the receiving counter in the middle of the day when people are dropping off their packages, or when they lose a package and never scan it in and then can't tell me where the package ended up. I don't think I'm gonna be coming back. It seems like things are highly unorganized here.

Came in to ask if they had international stamps, because they never answer the phone. Her response…read moreto the question "Do you sell international stamps" was "no, only Texas, Dallas stamps".

What a breath of fresh air from your typical post office experience. Friendly team, no long lines,…read moreand best prices on so many services.

overpriced compared to others will put their address as the…read moresending address/return address so packages "mistakenly" get sent there. Then charge you $5 to get.