WTF!!!! A simple order of business cards went so smooth online. Got an email to pick them up…read more Still waiting almost 25 mins later and the poor associate IS THE ONLY PERSON WORKING HERE! I could have printed these in my own in the time I am spending waiting! BS! Use 4Imprint or someone else who delivers

I went in 9/25 and the gentleman helping me was amazing, very prompt service. Very engaged and all…read morearound great service! My package made it overnight before time expected but the guy helping me definitely deserves some recognition. Will be returning to this location for all fedex services from now on. Very impressed and thankful for the service I received.

Matt and his entire team at this UPS store are absolutely outstanding! From the moment you walk in,…read moreyou're greeted by the most friendly and helpful staff. I rented a Maibox at this location and needed to have my mail forwarded while I'm out of the area and every experience has been seamless and pleasant. They are always happy to help and they go above and beyond to make sure everything is taken care of quickly and efficiently. It's rare to find customer service this consistent and genuine. I truly can't recommend Matt and his team at this location enough-- 2024 West 15th St in Plano set the standard for excellence! Thank you all , Sheri S.

Always friendly and nice group of people. They work hard and still smile and willing to help you. I…read moredo like the Kiosk they added to do your own packages. Great location, but small and busy at times.

Robert was the best! So helpful! He needs a raise! He…read moreexplained my options thoroughly for a refrigerated package and helped me find a reasonable solution!

I received a delivery time of 12:00-2:00. The package, which needed a signature, (not previously…read morenoted) came at 11:15. A door tag was left with "You can pick up your package after at FedEx Facility 1200 Capital Ave. Sorry, I do not recognize AFTER AT o'clock. I tried to reach customer service. What a joke. The automated system does not allow you to ask questions or, heaven forbid, speak to someone. They did email an updated delivery of "Tomorrow before 8:00 pm." Really? Such a concise workable time frame!

Do not trust this place to ship anything. It's listed as a DHL drop off location but they did not…read moreschedule a pickup for a next day international shipment. 4 days went by and they sat on it claiming DHL never came by. Called DHL and they explicitly said not to trust these 3rd party locations because they need to have a certain number of packages before they pick up from a location. Here I am refreshing the DHL site for an update and all the while this place still has it sitting on its shelf. Why wouldn't they follow up with DHL on pickup? Horrible customer service. Stay way!

Great to see Mr Larry (Grumpy) and Ms Jaine!! We have a lot of fun when visiting and we have…read moreconfidence in our mail getting to its destination because of the dedication of this venue! Thanks to our local community heroes!! Shoutout to Mr Grumpy, Ms Nancy, and crew. They are always so friendly and personable. The shoppe is organized, energetic, and so fun to browse around. I like coming here for my shipping needs because I have my name in the system and it's basically a one stop shop. They ship with the commercial shipping, but also with the USPS, which is a great savings to me. They do all printing, copies, office needs, etc. And the shoppe carries all sorts of fantastic gifts in the front store display shelves, many items are from local artists. Purses, candles, essential oils, gadgets, gizmos, and lots of cool toys for babies, kids, adults, and even pEvery time I go, there are new things to see and I love that! It feels like an old time postal office, because they even have PO Boxes. The staff is super sweet and attentive. It is in a safe area and close to Kroger, Academy Sports, restaurants, movie theater, and easy highway access. I like not having to stand in a long line to do my mailing, plus it gives me time to look at all the new gadgets, gizmos, inspirational gifts, and personal gifts.

I'm 73 years old and have never had an experience like this at a mail "place". I live in Dallas,…read morebut will happily be driving here from now on. They have a little bit of everything and the owners are so friendly and helpful. They are transparent on pricing and just exceptional service. Highly recommend a visit!

This place is the best location if you need to mail something or even if you don't. The people are…read morefriendly and there is a quaint little gift area with local products. We came to mail a package and it was the best experience. Who has a nice time mailing a package?? The guy at the counter encouraged us to try all the different kinds of honey. Need to try some local honey while mailing a package? This is your place to be!

Great place and very convenient. Staff is always friendly. They notarize and can take passport…read morephotos.

Their hours show they open at 10AM but it's currently 10:14AM on Saturday, August 3rd and they…read morestill aren't open. We went elsewhere.

Always helpful when you go in to their store not sure if they are family owned but if you need help…read morethey are there.

Always helpful. Go beyond required action. Reasonable and no long lines. I find it reasonable to…read morehave to occasionally wait for 5 minutes for your turn.

My dude over here was super helpful and was doing his best to save me money. He was willing to do a…read morecustom print job, but he let me know that the self-service would save me a few bucks. For that alone, I would return here. The only ding is for the terrible roadwork around this building. I had to take a lap around the block to get to it.

Thank you Gloria for all your help! She helped me resize my flyers, recommended types of paper, and…read moreheld my hand through the process as a new costumer! She also suggested I create an account so I don't have to reshare files whenever I want to print more flyers for my tutoring business! I really appreciate the kind and informative service!