Fast and professional service! I always come here because there is no long wait like you would have…read moreat the post office. Taylor helped me mail all of my wedding invitations - including deciphering an address for a friend in Brazil so it would reach its correct destination. I recommend this facility to everyone, they have all of the capabilities of a US post office.

I use the mail box service at Postal Shoppe. As a traveler, I need a secure address to receive…read morepersonal and business mail and packages, and hold the mail until needed. For the additional price of shipping, they package everything in one parcel and send to me at my chosen rate when requested. Saving the hassle of asking family and friends for favors. When I am in town, my box is available to check personally similar to a PO BOX around the clock. Yes, you MUST have your box number in your address, they are very clear about that when renting a box. Just make it part of the suite number. "Suite 113 #xxx". Works like a charm. The staff is helpful and cheerful over the phone to send my mail anytime I request it. If my memory is correct, my Postal Shoppe box is similarly priced to my previous P.O. Box. Takes a lot of stress out of traveling extensively.

They understand Customer Service more than any business, large or small, than I have visited in…read moreyears. I almost wanted to sit down and chat with them.

We went in for notary service and ended up getting the forms notarized and fed ex'd too. The young…read morelady who helped us was so friendly and helpful.

Do not trust this place to ship anything. It's listed as a DHL drop off location but they did not…read moreschedule a pickup for a next day international shipment. 4 days went by and they sat on it claiming DHL never came by. Called DHL and they explicitly said not to trust these 3rd party locations because they need to have a certain number of packages before they pick up from a location. Here I am refreshing the DHL site for an update and all the while this place still has it sitting on its shelf. Why wouldn't they follow up with DHL on pickup? Horrible customer service. Stay way!

Great to see Mr Larry (Grumpy) and Ms Jaine!! We have a lot of fun when visiting and we have…read moreconfidence in our mail getting to its destination because of the dedication of this venue! Thanks to our local community heroes!! Shoutout to Mr Grumpy, Ms Nancy, and crew. They are always so friendly and personable. The shoppe is organized, energetic, and so fun to browse around. I like coming here for my shipping needs because I have my name in the system and it's basically a one stop shop. They ship with the commercial shipping, but also with the USPS, which is a great savings to me. They do all printing, copies, office needs, etc. And the shoppe carries all sorts of fantastic gifts in the front store display shelves, many items are from local artists. Purses, candles, essential oils, gadgets, gizmos, and lots of cool toys for babies, kids, adults, and even pEvery time I go, there are new things to see and I love that! It feels like an old time postal office, because they even have PO Boxes. The staff is super sweet and attentive. It is in a safe area and close to Kroger, Academy Sports, restaurants, movie theater, and easy highway access. I like not having to stand in a long line to do my mailing, plus it gives me time to look at all the new gadgets, gizmos, inspirational gifts, and personal gifts.

Love this place so much. Always greeted with a smile They are super friendly and it always smells…read moregood when I come in. Highly recommend for all your shipping needs.

This UPS #7608 store at 8408 Preston Road Ste 330, Plano, TX (near 121 and Preston Road) is…read morefantastic!! I needed to send an oversized piano keyboard (39.6 * 17 *6) to San Diego. This was the only store that had oversized boxes. Sawtantar was so friendly while she carefully wrapped the oversized piano keyboard. The piano keyboard arrived in perfect condition because the great service I received. Thanks so much, Sawtantar!! I learned today that you have the best UPS store.

Fast, friendly and helpful! I've been shipping packages here for 3 yrs now. I've also had to send…read morean old school fax for insurance documents. My addresses are saved in their system which makes the process simpler for me and boxes are packed with care every time. I highly recommend!

I started having my mail delivered here because the US Postal Service apparently cannot seem place…read moremy mail into my mailbox at their facility. Since then, my mail has been perfect. The staff are very helpful and knowledgeable. I don't know why I didn't do this sooner. One of the biggest stressors in my life (not getting my mail, or having it constantly misplaced) has been eliminated. I couldn't be more relieved.

Literally has ship in their name but they apparently don't ship. Apparently only international not…read moredomestic

Mr. Sajjani worked very well and fast paced. I appreciate him looking over our documents to ensure…read morewe signed the correct places and that the documents were the correct ones. He made my efforts to join the army that much easier.

Matt and his entire team at this UPS store are absolutely outstanding! From the moment you walk in,…read moreyou're greeted by the most friendly and helpful staff. I rented a Maibox at this location and needed to have my mail forwarded while I'm out of the area and every experience has been seamless and pleasant. They are always happy to help and they go above and beyond to make sure everything is taken care of quickly and efficiently. It's rare to find customer service this consistent and genuine. I truly can't recommend Matt and his team at this location enough-- 2024 West 15th St in Plano set the standard for excellence! Thank you all , Sheri S.

Always friendly and nice group of people. They work hard and still smile and willing to help you. I…read moredo like the Kiosk they added to do your own packages. Great location, but small and busy at times.

I went here today to buy a shipping box and the lady that helped me was SUPER helpful and friendly…read more She found the perfect size box, I was going to go home and pack it up and affix the label and bring back but instead she reprinted the label for me and packed and shipped it up for me. She went above and beyond to be helpful. I will go back for other shipping needs and if I ever need a u-haul. I didn't know they rented u-hauls but I'll bank that info for later!

Awesome place. The couple who run it are very nice and always go the extra mile with the personal…read moreattention they give everyone.

I live near 3 UPS stores in the Allen/McKinney area. I gladly drive to this location for fast…read morefriendly courteous service. You guys are the best.

11/17/23- Thursday…read more Store is very neat. Staff were very professional. I asked about the price of shipping a box to Japan.

Dropped off a package, nice lady taped it up and sent it out for me! So simple, but exceptionally…read moregood service!

If you're a knuckle-dragger like me and gift wrap and lace ribbon is not your thing, then…read moredefinitely see these guys! Because there's something beautiful about giving something beautiful to a person that beautifies your life.