Great service! Relaxed employees with good attitude ready to…read morehelp to the public! Very professional and friendly! Thank you for your good services!!

This community-oriented small business provides wonderful customer service! I have used their…read moreprinting, laminating & shipping services as well as purchasing toys for my grandson, their local honey, trail mix & pickles.... and they have & do even more.

Friendly staffs, excellent services. Allen is very helpful and cheerful. I've come to this store…read morefor years, it never stops to amaze me!

Attitude of the manager Bryan, you get the 3rd degree at the UPS what's in your package I need your…read moreemail address, we are having problems with deliveries, wanted me to take picture of the mailing address. Kept walking over to help the other associate who needs training and left me, and made my time their longer than needed. Also UPS charges for the size not the weight, the A T T I T U D E was very noticeable. My second encounter with UPS and attitude's!!!! USPS is slow and long lines but well worth the wait, Only $3.97 at USPS compared to the $15.97 UPS wanted.

I love this FedEx location! There are other locations closer to me but I go out of my way to come…read morehere! Stellar customer service. This location gets quite busy but the staff is always attentive and works efficiently to take care of everyone. I ship with FedEx often due to my employee discount, and the staff here never gives me trouble - I've had terrible experiences at other locations where they basically will do anything to avoid dealing with me. Sometimes I will bring an item without packing because I am unsure of the shipping rates, and I've never had a problem getting assistance with that here. I wish I could say the same of other locations, but until then, I will keep giving this location my business. The store is always clean and organized, and it's always a pleasant experience. Thank you!

This used to be my go to office but service level has completely tanked at this location. For last…read morecutoff it would be helpful to check for customers that are in line before 6 pm. Instead of spending time advising about another location, help the customers who patronize your store. Second time they've referred me to the Addison location and rest assured there wont be a third. SMH, what a shame.

No issue, quick in and out, they have a really cool new self-service feature so you can do this on…read moreyour own. It's so easy, even a third grade caveman could do it. Convenient location for Southlake, sometimes parking is a bit of a challenge.

I came to this FedEx location to pick up an order. I was asked whether it was a print order or a…read morepackage. As a customer, I didn't know there was a distinction, so I said it was a package. The employee asked for the tracking number, which I didn't have. I gave him my name, and after a quick search, I was simply told they couldn't find it. There was no attempt to ask additional questions or consider that it might have been under the other category (a print order). It turned out that was exactly the issue. A simple check would have solved the problem and saved me an unnecessary second trip. What disappointed me most wasn't that a mistake happened--it was the lack of initiative to help. Good customer service means thinking through the situation, asking a few follow-up questions, and trying to find a solution instead of stopping at the first dead end. Unfortunately, this experience left me feeling that helping the customer wasn't a priority. I hope the staff receive additional training on problem-solving and customer service, because a little extra effort could make a significant difference.

Ryan went above and beyond to help me get my resume printed…read more He worked with me to get the email from my devise to the store and to get the item printed. he did not give up till it was achieved

This is inside the Walmart at Preston and Main (in the front of the store on the Grocery side)…read more There's only one worker and two people ahead of me. I only needed to pick up a box, so I thought I'd have a wait. I tried not to be impatient, but after several minutes I started searching for other nearby locations thinking maybe it would be quicker to drive somewhere else. Somehow the lovely lady realized I might just need something quick she could handle whole the customer currently being waited on was filling something out. I told her what I needed, she grabbed it, I thanked her and was on my way. I didn't get her name, but what a blessing!

Great place and very convenient. Staff is always friendly. They notarize and can take passport…read morephotos.

Their hours show they open at 10AM but it's currently 10:14AM on Saturday, August 3rd and they…read morestill aren't open. We went elsewhere.

I love this business. They have so much more to offer than any of the UPS or FedEx stores. They…read morecarry a large inventory of boxes and supplies and their customer service is the best!! I ship a lot of weird shaped parts for my business and they always have the box I need, or make a box for me. They even help me pack if I need it. I cannot recommend them enough!

Sandi and the entire team at Zip It are just great. I've used them for everything. They have…read moreprinted signs, banners, and custom jobs for me. They can even help you figure out what you're trying to do and the turn around time AND price are awesome. Shipping with them is the easiest experience ever.

So happy that the employees here are nice and actually want to help you. Each time I go in I'm…read moregreeted and assisted with all my packaging needs. I found my place to get boxes to all my shipping needs. Thanks again guys and gals!

Been going to this UPS store for year, since they renovated it's been a nightmare- very long wait…read moretimes and lines. Inexperience staffing makes it worse. They need to have three cashier/staffing at all time. Horrible wait times again