I'm thinking that James is on track to be the poster person for the best and friendliest customer…read moreadvocate ever. I hadn't used these folks for awhile, until this Christmas holiday. I walked in because I was in a rush to get something to a dear friend in Australia. There was James at the counter. Beaming. That smile could light up the Taj Mahal. I explained my dilemma, being that I'm a victim of chronic procrastination, and he helped me get my package on its way in no time. But wait, there's more. This is one of the things that sets him apart. After just that one visit, a few days later, I walked in, and as soon as I stepped foot in the door, he called me by name, saying hello. What a brilliant memory for faces/names he has. This time, I had yet another package for that same Australian friend. He had me in and out the door in about three minutes because of his recollection and his efficiency. My most recent visit was just a few days ago. He again remembered me exactly, and had me on my way in record time. This seemingly small thing is what will keep me coming back here again every time I need something shipped. That smile. Thanks, James, for lighting up everyone's day. You rock.

Best place/people ever.. all the reviews are on point, the memory, the radiance, the superb…read moreservice! I could go on... sincerely, thank you so much for being the light to deliver the kind of service ALL companies should exude; you were presented in my life during a dark time in need... & the kindness shown was heavenly. --Been coming here for a couple years, (5/2021) during my dad's chemo; it had a been a rough year w/covid & cancer dx 8/2020; you have surpassed every expectation & more... every single package to El Salvador & France made it. & domestic too... I'm in medicine & I don't commonly see this excellence in treating people outside of healthcare .. & even then, we get weary & bogged down with seeing some if the worse maladies & sometimes ppl.. it gets enough to wear my soul down & I disappoint both my Fathers above with my exhausted attitude. I'm so grateful & will always travel out of my way to get every one of my shipping needs met because you care that much about your customers & the pride in your work that you provide.. they even went beyond when i needed receipts of the many dhl packages sent during my dad's treatments for an estate battle afterwards.. he emailed them with a smile felt over the phone. Your caring way is the kind of person i strive to be...many blessings upon you as you continue to shine your light.

Do not trust this place to ship anything. It's listed as a DHL drop off location but they did not…read moreschedule a pickup for a next day international shipment. 4 days went by and they sat on it claiming DHL never came by. Called DHL and they explicitly said not to trust these 3rd party locations because they need to have a certain number of packages before they pick up from a location. Here I am refreshing the DHL site for an update and all the while this place still has it sitting on its shelf. Why wouldn't they follow up with DHL on pickup? Horrible customer service. Stay way!

Great to see Mr Larry (Grumpy) and Ms Jaine!! We have a lot of fun when visiting and we have…read moreconfidence in our mail getting to its destination because of the dedication of this venue! Thanks to our local community heroes!! Shoutout to Mr Grumpy, Ms Nancy, and crew. They are always so friendly and personable. The shoppe is organized, energetic, and so fun to browse around. I like coming here for my shipping needs because I have my name in the system and it's basically a one stop shop. They ship with the commercial shipping, but also with the USPS, which is a great savings to me. They do all printing, copies, office needs, etc. And the shoppe carries all sorts of fantastic gifts in the front store display shelves, many items are from local artists. Purses, candles, essential oils, gadgets, gizmos, and lots of cool toys for babies, kids, adults, and even pEvery time I go, there are new things to see and I love that! It feels like an old time postal office, because they even have PO Boxes. The staff is super sweet and attentive. It is in a safe area and close to Kroger, Academy Sports, restaurants, movie theater, and easy highway access. I like not having to stand in a long line to do my mailing, plus it gives me time to look at all the new gadgets, gizmos, inspirational gifts, and personal gifts.

Met Joel today at pack and parcel. A wonderful & engaging young man. I received great service and…read morewitnessed another customer experience the same high level of service and positive engagement. Further he showed concern for a co-worker who was awaiting surgery and was asking other employees to sign a card of encouragement. In a day of rare customer service he exceeded all expectations. Five Stars for this representative of Pack and Parcel.

Victoria was fantastic, she was so helpful along with a young man who I did not get his name!…read more Definitely recommend this place!

Helpful and informative. Was able to get stuff done quickly. If you're in need of administrative…read moreassistance they are the place to go

First time using FedEx Office printing services and it was great. Anna answered all my questions…read moreand would check to make sure I didn't need anything. She provided different samples of paper to see which kind works best for my project. I visited on 09/03/25. Just be careful that files bigger than 50mb will need assistance from an employee to print. You will also need to put your files on a flash drive to make things easier for yourself.

Always helpful. Go beyond required action. Reasonable and no long lines. I find it reasonable to…read morehave to occasionally wait for 5 minutes for your turn.

Always helpful when you go in to their store not sure if they are family owned but if you need help…read morethey are there.

they are always so helpful and pay attention to details to ensure my shipments get delivered. Stop…read morehere first for you parcel needs.

Great service! Relaxed employees with good attitude ready to…read morehelp to the public! Very professional and friendly! Thank you for your good services!!

Going to the post office during a lunch break usually means expecting a line out the door, but…read morethank heavens, there were only a few people ahead of me! I had a quick question about postage because I absolutely hate it when I mail something with the incorrect amount and it gets sent back to me. The clerk was able to help me out within just a couple of minutes. The entire visit was quick, easy, and stress-free. Plus, because it went so fast, I actually had some time left over to just relax before going back on the clock! Highly recommend this location.

Too bad it isn't possible to give 0 stars. This post office has several issues…read more 1. They never have the priority or express mail packaging available. Don't waste your time coming here for that stuff. Just go to the one on Stonebrook 2. The kiosk machine seems to rarely be in service and when it does work it will charge your credit card but not spit out the postage. Don't bother calling the postal service about a refund or anything else regarding the kiosk. Only the store personnel can assist you. Which leads to the 3rd item. 3. The store hours don't seem very reasonable. They aren't open the times I can get there this the reason to use the kiosk. The postal service owes me a refund of $14 for postage that never printed but since I can't get there during their hours I am out of luck. Even though the Stonebrook location is a long ways away, I have to go there for anything postal related. Maybe someday the government will hire someone that will change the attitude of the postal service by introducing an aspect of customer service!!!

What a breath of fresh air from your typical post office experience. Friendly team, no long lines,…read moreand best prices on so many services.

overpriced compared to others will put their address as the…read moresending address/return address so packages "mistakenly" get sent there. Then charge you $5 to get.