Cancel

    Open app

    Search

    Updated over 3 months ago

    Services - Staples

    Copymaking services

    Device support or repair

    Mobile phone support

    3 More Services

    Printing

    Scanning

    Shipping centers

    Staples Photos

    You might also consider

    Recommended Reviews - Staples

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Ryuk D.

    The state of American retail is really interesting right now. Because there's literally nothing in this store that I can't just order from Amazon and have arrive the same day or the next morning by 7 AM. So when entering a brick and mortar, it seems odd to me that store managers aren't encouraging employees to be helpful. I don't mean helpful in the sense of smiley faces kissing ones rear end or anything like that. I just mean, being basically polite when responding to questions, not quipping short angry answers and not even making eye contact. Really bad customer service. The robotic and dehumanizing nature in which the employees at the store speak to customers makes me wonder how these places even stay in business at all. Prices are higher than what they are on Amazon and I was not helped in what I needed to find, so two trips to two different Staples and I give up. I'll just order what I need online. Be the change you want to see in the world, lol how depressing this experience was.

    Amy S.

    I came to this Staples in Frisco, Texas, to buy some files. The store is filthy! It is truly disgusting inside. It's so bad that I decided not to purchase anything. Find a different office supply store, this one is gross and you won't get any customer service.

    See all

    Photo of Deb S.
    130
    24
    8

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Beth D.
    62
    17
    9

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tim K.
    0
    11
    6

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryuk D.
    0
    25
    36

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy S.
    0
    33
    55

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pamela N.
    478
    84
    27

    12 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Great staff at the print center, they did an amazing job on my anniversary prints! The quality, price and time was efficient and easy.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A T.
    1
    178
    10

    6 years ago

    Business owner information

    Photo of Heather Westrich

    Heather Westrich

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Rebecca

    Rebecca

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Rebecca

    Rebecca

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C. W.
    0
    18
    1

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andie S.
    124
    46
    7

    18 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Ann D.
    13
    10
    2

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John R.
    1127
    17
    10

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of N D.
    0
    2
    0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    17 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Staples

    Review Highlights - Staples

    Great staff at the print center, they did an amazing job on my anniversary prints!

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    CellPhones4Sure

    CellPhones4Sure

    (29 reviews)

    Great store. Had a MB that I wanted to add an NVMe header too. The tech was very responsive and…read morehelpful and got me a great quote for the work. Sadly, the MFG has a different BIOS depending on whether or not that header was populated, and I ended up buying another model instead, but I will def go back to him the next time I need a repair!

    Definitely do not recommend…read more They fixed my daughter's phone for $215. She started getting error messages right away, saying it was not a comparable device. When we asked about it, they said that's normal. (Incredibly annoying!) Then, shortly after she got a strange color blotch on the upper right corner. We didn't think much of it Bc they offer a "lifetime warranty". We took the phone back today at 10:45. They were supposed to open at 10 but no one was there & it was locked. Called the # & they said they were running late. We continued to wait until the guy showed up. He looked at the phone & said it isn't their fault & that they would need another $180 to fix the problem. He claimed that he thought it was because maybe my daughter sat on the phone. I explained to him that I weigh a lot more than my daughter and I said on my iPhone daily, and have never had the issue. He said, "Well, you have an original screen". I told him that I didn't realize that the screen that they replaced it with wouldn't be similar to the original quality of the screen, & he just shrugged his shoulders. I told him that we already spent a lot of money on the screen & didn't want to pay $180 more. He said he couldn't help us under warranty & suggested that my daughter "go be more careful with her phone". Place stinks. Would never use them again. Headed to buy a new phone now. Wish I had never wasted time or money here.

    Samsung Care - Repair & Support Services - Knitting while I wait

    Samsung Care - Repair & Support Services

    (13 reviews)

    Do not use Samsung Care (less) in Frisco Tx. We made the long drive just to find it a product…read moresales location. Repairs may or may not be finally completed but NOT within the time frame promised. We place the order for item, a week later received communication that part arrived, made appointment drove again to Frisco to complete service repair. Still has not happened and no eta as to when part will arrive. Be prepared for multiple trips calls and apologies or to passes off to some off brand repair third party business whose work Samsung offers no warranty...you've been warned

    I had to go in to repair the screen on my Fold6. I dropped it while opened and the inner screen…read morestarted showing black hairlines of dead pixels down the middle. I met Chris behind the counter. He was very cordial and listened carefully to what I had to say. He also explained that the repair was under warranty. He took my phone to the back and the tech, Freddy, said it would be a simple fix; but they did not have the parts on hand, which was totally reasonable and understandable. Parts were ordered and I got a text stating that they had the parts about 4 days later. So I brought in my phone the next day noon, during lunch time, prepared to leave my phone with them for the day or two. But an unexpected surprise... the tech had repaired it the same day and I was able to pick up my phone the say day! I was at the store around 5:30, left the store with repaired phone in hand, and at no cost for the repair (warranty)! I'm sure plenty of people have also gotten their phones/tablets, etc. repaired here with excellent service and have not left positive reviews for this place. I just want to state my experience here was AMAZING! Thank you Chris, Freddy, and Samsung Care store.

    Staples - copyshops - Updated May 2026

    Loading...
    Loading...
    Loading...