I was told it would take 30-40 minutes to replace my screen for $199. I returned 45 minutes later to a locked door with a sign on the door stating the shop was closed and the owner was around the corner with a phone number to call. I called, he said he would be back in 30 minutes and would fix my phone then. Don't use this place if you value your property and want to make sure you get it back in a timely manner. read more

The repair on my iPhone was successfully completed. Courteous service and quick turnaround. Very satisfied with the results. I will use the business again should I require any other services that are offered by iRepair. read more

Set appt. just one hour after initial online contact. Saw me immeidately on arrival. Fixed problem in 5 minutes. Gary is also a nice guy, so you enjoy working with him. Recommmended. read more

never go here. costmer service is awful. they are never open. they lie about their hours of operation.

** I'm a Mac guy. ** I prefer to shop locally. So finding iRepair for upgrades to one of our iMac's was perfect. Why Apple does not use SSD hard drives in these expensive devices blows me away. Both iMacs are pre-2020 builds and run like molasses...until now‼ The boot up process has gone from excruciating, to zoom . It is F1 fast. Down time is a thing of the past. Work feels like fun again, thanks to iRepair. Oh, a as nd it was ready in less than 2 days. Tell them KBY-The Insurance Guy sent you. read more

iRepair Services - Shop counter - Mobile Phone Repair Near Me - Allen, Texas

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I have taken 3 iphones here over the past year and the service and price have been outstanding! The quality of work is is comparable to Apple at a fraction of the cost! iRepair is a great example of value and service that is still delivered by small business'. Come check them out. read more

Not happy with lack of integrity and honesty. Definitely best to get a second opinion. Response to company response below: This is the right store! Take responsibility for your unscrupulous practices and use the feedback to improve your service to the public. read more

Gary saved the day!!! Dropped my cell & all T-Mobile offered me was a $1400 new phone (NO). My hubs had had previous luck with this company and took it over this afternoon. Within an hour it was fixed and done so at a reason rate! Thanks so much iRepair and Gary!!! read more

Do not come here, my phone is not properly working after getting my screen repaired here. I paid $200 just for them to destroy my phone.

Beware - no warranty. Stupid me, dropped the iPhone and glass shattered into a million pieces. My bad for not using a plastic guard. I went here to fix. They replaced the glass but did it poorly. Had to go back and fight with them to repair the repair. Right side of the phone was dead. Could not text! Then 2 weeks later the glass "cracked". I bought a plastic guard and did not drop it. The break makes me think they used inferior glass. Didn't shatter. Actually has a sharp edge (not safety glass). See photo. Don't trust them!!!!! read more

iRepair Services - iPhone with cracked glass unfix won't honor and repair. - Mobile Phone Repair Near Me - Allen, Texas

I do not recommend this place. I took my daughters iPad for charging port repair in December and they charged me $179+tax to have it fixed. Apparently the port was never 100% according to my daughter and I took it again in April once she told me it wasn't working at all. They want to charge me another $179+tax to have it fix again. I always try to shop with small business, I want them to thrive and do well but I also expect them to provide equally as good of service if not even better and more personable than big brand stores. He did offer me a $20 discount...I believe something fair would've been to pay for labor since part should have some warranty. But to each their own, obviously not doing business here no more and wanted to share my thoughts. read more

This place has everything with any phone needs with a decent price! Also Gary is the man he's very experienced and knows what he's talking about. Even fixed my sisters charging port for no extra cost. So genuine and great service!! read more

I was Visiting from California and the pin on my iPhone broke and would not charge. I Googled an apple certified repair center and came across this business. A+service... fix was fast, price reasonable and I received Excellent service from Suri! read more

This service was amazing. Amazing customer service, came in to get my iPhone fixed. Best Buy charges me $180 without Apple care coverage, needed to keep my phone over night and needed my password supposedly. This was from geek squad. So I come here to IRepair service, told me my phone would be ready in 1 hour, and I also got a free protective screen. All for $120. come back exactly an hour later and my phone was ready for pick up! Love this place. Definitely come here again. read more

Horrible people! I came in with damage to my Iphone and they promised it would be fixed. Not only did they not fix it correctly but they charged me $250... my phone started acting up a few days after they "fixed it". These people are also rude. Please do not go here. I can't imagine what they'll do to someone else. read more

iRepair charged me $150 dollars for my MacBook Pro speakers to be replaced. It went bad in less than a week, they replaced in and then the other speaker went bad, it was replaced again for $150 dollars. That speak went bad but after their 3 month warranty. In short this is a high priced shop that puts substandard product into your device. I will never use them again! read more

We brought our Mac computer in after my husband "tried" to fix it. Within an hour, we had basically a brand new computer! Gary worked fast but was very professional! If you need repair done well and for a good price, this is your place. read more

Awesome customer service! They go above and beyond for their customers. My iPhone had an issue internally and had it fixed. It was a two week process, but they were helpful every step of the way. The only reason it was time consuming is because we had to get Apple involved so the time it took had nothing to do with them. They will have your phone fixed in under an hour so they are rather quick. Definitely recommend these guys! you won't regret it. read more

I hate to give bad reviews because it would hurt their business. One minute I was at college siting down typing up my lab report on my laptop and the next minute I came home and the laptop wouldn't turn on. I thought it was the battery but charger wouldn't budge to charge. I saw that this place had 4-5 stars which seemed promising. These days, computers are expensive. I didn't want to buy a new laptop unless I know I can fix it. I took in my 2015 Apple MacBook Pro and I asked them how long it would take. They assured me 2 days and that they would give me a call. After two days, I didn't get a call. I had to call them to get a status. It can be infuriating to not know any updates. The whole time they were very vague and no one was explaining to me what was going on. All I kept hearing was " it was sticky". On the third day, I called to see how it was going and they said, " maybe today or tomorrow". On the fourth day, I had to show up at the place. They said that the technician would give me a call at 7pm, which is roughly when they close. The cost of repair was overpriced. They said " the hardware needs to be repair and replaced" they were never specific about what's damaged. They just referred it as the " hardware". They were going to charge me $549. I said I was going to go ahead and pick up the laptop. Once again, they said they would call me on Monday afternoon when it's ready for a pick up. Monday came and I didn't hear from them. I had to show up at the place. It went from 2days to a week. I had final exams coming up. I tried my best to be patient, lenient and understanding. read more

While on a business trip I had a catastrophic battery failure within 30 minutes of me calling I had a new battery installed

I brought my MacBook to iRepair service Allen which was not turning on.I was scared about by data loss but Gary helped me with data retrieval and also made my MacBook up in running.so thanks for everything read more

Great Place for Apple product Repair Near Allen Texas

What a great place to get my iPhone repaired! Friendly, knowledgeable and fast. And since i don't live very close I can mail it to them and they will mail my phone back. I hope I don't need them again but I will remember them if I do. They should be a 6 star! read more

This is the best repair place I've ever been. Gary is so knowledgable! And the Repair is so quick. Thanks Gary for awesome service..

Horrible shop. I brought my computer to them to extract data off of my laptop that was broke. I paid them 85 dollars up front. Didn't hear nothing from them for two weeks so I called them. They hadn't even started on it yet. The manager Gary told me it would be free if it was easy. I would call them once a month or so because they would not call me at all to give me updates. When I would talk to them, they would tell me that the tech would call me in an hour or so. They never would call me back. This happened at least 6 times. They hardly speak any english so you can't communicate with them. I went to pick it up after 5 months and they wanted to charge me 250 dollars after they said it would be no charge. He never called me to verify charges with me at all. That ended up giving my 85 back but they stole my charger for the laptop that I brought in with it. They said they would look for it and call me the next day. Guess what, they never called. The owner is rude. Interrupts you when your talking and then he tried to tell me that its normal to take 5 months to extract 16gb of data. Horrible shop. The Better Business Bureau should definitely get involved because they are a group of con artists read more

Highly recommended, very knowledgeable staff. I spoke to Gary at the iRepair service and he was super helpful told me exactly what I needed for my MacBook. I would highly recommend this service and business for any of your "I" and apple related products. The services are great and affordable so don't look around stop by and talk to Gary. Thank you iRepair service 5 stars all the way through. read more

Popped in for a shattered screen for my daughter's iPhone 5 and a lifting screen for my son's iPhone 5. Leo took great care of us! My son and daughter are really happy with their repaired phones. Prices were great, and customer service couldn't be beat! Definitely recommend this place for your wireless repairs. read more

Visiting from CT I dropped my phone and cracked my screen after the airport. I found this shop on google and came in the next morning. The tech Gary was extremely courteous and fast. I wish there was repair shops like these where I live. You can't beat the price and the service!! read more

Fast, efficient, affordable, honest. That's everything you want in a business. It popped in on a work day around 5:15pm because my iPhone 6S plus screen was popping out and the battery wasn't holding a charge anymore. The gentleman got right to it, straightening the frame and replacing the battery. The whole thing did not cost me that much ; I was prepared to pay a lot more. read more