The associates here were very helpful!! I came in because my phone would not turn on and the associate hard rebooted it and gave it back to me. Quick and easy, I really appreciated it!! read more

Great store. Had a MB that I wanted to add an NVMe header too. The tech was very responsive and helpful and got me a great quote for the work. Sadly, the MFG has a different BIOS depending on whether or not that header was populated, and I ended up buying another model instead, but I will def go back to him the next time I need a repair! read more

Definitely do not recommend They fixed my daughter's phone for $215. She started getting error messages right away, saying it was not a comparable device. When we asked about it, they said that's normal. (Incredibly annoying!) Then, shortly after she got a strange color blotch on the upper right corner. We didn't think much of it Bc they offer a "lifetime warranty". We took the phone back today at 10:45. They were supposed to open at 10 but no one was there & it was locked. Called the # & they said they were running late. We continued to wait until the guy showed up. He looked at the phone & said it isn't their fault & that they would need another $180 to fix the problem. He claimed that he thought it was because maybe my daughter sat on the phone. I explained to him that I weigh a lot more than my daughter and I said on my iPhone daily, and have never had the issue. He said, "Well, you have an original screen". I told him that I didn't realize that the screen that they replaced it with wouldn't be similar to the original quality of the screen, & he just shrugged his shoulders. I told him that we already spent a lot of money on the screen & didn't want to pay $180 more. He said he couldn't help us under warranty & suggested that my daughter "go be more careful with her phone". Place stinks. Would never use them again. Headed to buy a new phone now. Wish I had never wasted time or money here. read more

CellPhones4Sure - Mobile Phone Repair Near Me - Plano, Texas

I 100% recommend CellPhones4Sure for any electronic repair needs. The owner, Tahir, was very responsive/communicative, friendly, and worked with me to give me the most fair price to replace my iPhone 14 Pro Max's screen. Out of the multiple quotes I received from other repair shops, Tahir gave me the best price. He did excellent work and made the screen look brand new again. read more

I brought my iPhone 7 in to have a battery replaced. The tech took it into the back to have a look at it. I expected him to come out and tell me that's all it needed and approximately how long it would take. Instead, he came out a few minutes later (less than 10 minutes), and the entire battery replacement was done and I was good to go. It EXCEEDED my expectations BY FAR! They will continue being my go-to for phone and tablet repair. read more

Staff explained what could be causing the problem and gave me options for repair. Staff was very polite and professional and communicated well. The repair was so fast that i was amazed at their work! I recommend and will be back if i need a repair read more

They fixed the screen on my galaxy note 8 and they also replaced my laptop battery. Both fixes were timely and relatively affordable.

I had an insurance policy on my iPhone through my carrier. My battery was dying. After contacting my carrier and finding out that I had to make an appointment, wait for a tech, and pay a deductible, I called CellPhones4Sure. Not only was in and out in 15 minutes..... they charged me less than my deductible. I cancelled my insurance! Thank you guys!!! read more

John was SO helpful and replaced my swollen iPhone battery. He was really informative & kind. Would definitely recommend this place.

These guys were great. I needed a screen replacement on an iphone 8 and they did a great job and took less than 20 minutes. Highly recommend and will use them again! read more

I felt it absoloutly necessary to edit my review from a one star to a five, after Tahir reaches out to me. He wanted to make things right and was so professional and not upset with me for my review at all. He was just concerned about me not being happy about what had happened. Of course I wanted to give him the chance to make things right. I brought my phone to the Richardson location where he is, and he had my phone fixed up in about a half hour. It's been a few days and I'm not experiencing any malfunctions. This second experience was so redeeming, and understand I was a bit too quick to post a negative review. Especially since Tahir warranty's his shops work for a year. I should have called back when I started experiencing issues. It seems as though Tahir takes pride in his work, his employees and his reputation. I would suggest going here to have your phone serviced :) ---- Brought my IPhone 7+ in for screen replacement. Took about an hour. When it was finished being "fixed" the earpiece would not work and I could only hear if a phone call was on speakerphone. He apologized and told me sorry sometimes that happens. Ok. About 30 min later he came back out and had me retry. Worked this time-great! Paid and left. A few days later my screen was 100% unresponsive. I reset my iPhone and called to let him know, he told me "it happens with the iPhone 7+, reset it and update it and it would be fine"-great! Next time my screen was unresponsive I did as he said. It didn't fix the issue. When I charge my phone at night I need to hard reset my phone almost every morning. Randomly throughout the day my screen stops working and I need to reset it. And now my earpiece no longer works AT ALL! I can only make a phone call if I put it on speakerphone. I can't believe I paid for this. And I would rather have a cracked screen than a dysfunctional phone. read more

There are so many places to go - and you're nervous you might get ripped off. Not here! The price was right, John was most helpful and the workmanship was perfect! Hope I don't need them again, but if I do, I'll be back! read more

Requested a quote this afternoon and asked me to come in for a free diagnostic. I came in around 5:40. Mr. Tahir greeted me and my brother as we walked in. Took a look at my phone and he didn't give me any false hopes. He said there's a very small possibility to save my phone if it's not a battery problem and it's the phone itself. He tried a different battery and it wasn't responding and I started to fear the worst since this was a fairly new phone I bought from a friend. He kept trying and let me watch and was very nice and explained the different possibilities and possible solutions. Long story short, he kept trying and HE SAVED MY PHONE!!! I'll definitely come back and recommend him to my friends and family! Thank you so much sir for your nice service! I was going to return regardless if he could fix it or not because you can tell he cares about his service! :) read more

Tahir was very nice which is why they are getting 2 stars. I had an appt for 5:15 to fix a cracked IPhone 6 and got there early. She took my phone and gave me the price that was quoted through Yelp messaging. After about 30 min, she came out to say that the only white screen they had was not compatible with my phone and asked if a black screen was ok. After driving 30 minutes and leaving work early, I just wanted my phone fixed and said it was fine. After another 30 min, she comes out to tell me this is a problem she's never seen before that none of the screens are compatible with my phone. I find this very hard to believe. She gave me back my phone and now it was flickering. She took it to the back again for another 15 min and couldn't fix the issue. As an IPhone repair store, I found it pretty embarrassing that they 1. Didn't have enough supplies, and 2. Couldn't fix the basic issue that probably 50% of their customers come in for. Like I mentioned, she was very nice and apologetic but that can only get a business so far. UPDATE - Tahir has contacted me numerous times to help fix the situation, offering to drive to near where I am located to possibly fix it. I have already got it fixed by another company but I can tell Tahir takes his business very seriously. I am moving their review to 3 stars to reflect their customer service, going above and beyond what most companies do. read more

I have children so our phones and tablets are either broke or standing on their last leg. Multiple times now the team at Cellphone4sure has came through for us! The prices are reasonable and the service is quick. They are definitely worth the visit if you are having issues with your devices. read more

I came here to get a cracked screen "fixed" and although they fixed the screen isoon after it started glitching and became incredibly sensitive. I went back because of their warranty and got told that it happened because of a drop or pressure, so assuming I dropped it this happened.. they tried to charge me to get it fixed even thought it wasn't something I did. Went into the Apple store and got told that obviously I didn't use them to change the screen and the screen glitching was an error by whoever "fixed" it. I told them that whoever I went to said that I caused it by putting pressure and Apple explained that if the work was done correctly then pressure couldn't do this. Would've preferred to keep the cracked screen than have these problems :( read more

This store has exceptional customer service. We had battery replacements here and are very pleased. The owner has integrity and truly believes in making the customer happy. HIGHLY RECOMMEND! read more

I needed a new battery, it was quick and easy process. Overall great experience it took maybe 20 minutes.

The service (replacing an iPad screen) was complete within an hour. The young man was very knowledgeable and very kind. He sanitized his hands many times during the check out process assuring that this business is being Covid careful. I've brought phones in before for repairs and I will continue to use their services. read more

Great service! Very friendly! My phone was repaired in less than 30 minutes and the price was reasonable. Definitely recommend!

Very fast and reliable service. In and out in less that 20 minutes. The staff is friendly and very helpful. Love the lifetime guarantee on the product and installation; would definitely recommend!! read more

Great customer service. I called ahead and saved myself a drive. The extra bit of effort the representative went through to help diagnose my phone problem over the phone (listening to my problem and searching for possible hardware solutions before coming in) makes all the difference. If there had been a viable solution, I would choose this repair shop first. Thanks! read more

came in today. they just opened this location last week. took my IP6P to get my broken screen replaced. Shan was very pleasant to work with and very professional. at the time he was working on another clients phone, and I left my phone there. he called the other phone number i left him and told me the phone was done. he made sure that the phone could make and revive calls and all the touchscreen aspects worked. would recommend anyone to take in their phones/tablets to get fixed here. read more

Went and got my iPhone 6 screen replaced a few weeks back. I sent a message the week of thanksgiving and was given a really good price- the lowest of all the places I messaged which is obviously why I came here. I wasn't able to make it in until the week after thanksgiving but he still honored the lower price although the special was over by the time I made it in. Very fast I dropped my phone off and went to grab some food and came back to my beautifully replaced screen! Thank you! read more

I have used them for years and recommended them to many friends. When you have it repaired with them you know it is done rights with skilled technicians. High Quality at very competitive rates. I was in/out today in about 10 minutes. read more

Very clean and professional. The gentleman was very pleasant and quick. He was able to fix my screen on the spot in 20 minutes. A little pricey, I could've gotten a new phone through my insurance for what I paid to fix a broken screen....but the convenience was worth the price. read more

UPDATE: I want to note here that upon speaking with the manager, he was very helpful and resolved my issue. They were of great service to me when I needed my phone repaired after the first problem. He really wants to take care of his customers and is willing to look further into your situation. Although I wish the warranty had been better explained the first time, I am thankful that they are working to improve their company by now providing a detailed explanation sheet of the warranty to all customers. Good business and helpful management. Thank you. ------------------------------------------------- Initially, you will think your phone is repaired, but soon after you will notice the poor job they have done. I had my screen repaired and in the moment when they quickly ask you to make sure things look alright, you will not notice the defects. When I got home I notice the iPhone's sensitivity to touch was seriously degraded, the screen was bulging out of the phone, and the home button became rather loose. Before I was able to bring it back, it fell and completely shattered due to the poor condition they had left it in. Keep in mind, I had never cracked my screen prior to that week. When I asked them to fix it with their "lifetime warranty", they replied that the warranty only applies to phones in perfect condition that have not been shattered again. I don't understand the point of a "lifetime warranty" if it doesn't cover the phone cracking again, especially within the next few days, due to THEIR OWN NEGLIGENCE. Highly unimpressed. They may charge $10 less than everywhere else, but NOT WORTH IT. read more

Came in today and within 15 minutes got my iPhone 6 screen replaced. Awesome price. Awesome service!

Excellent place to get your phones fixed. My son had an iPhone 6 with a cracked screen. I went to the Plano location off Parker - Shan did a great job - fixing it and the cost was cheaper than any other stores in the area. If you are looking for a reliable place to get your phone fixed - you can't go wrong with this place - Friendly service and great price. read more

Wow... I shopped around to find the best deal and I'm glad I fixed my iPhone 6s Plus at this "Plano" location. I had my broken screen and LCD fixed within one hr, highly recommend this location to anyone wanting to fix their phone " same day" pickup. read more