Kiran rocks! He fixed my phone in about 15 minutes for a $30 service charge when others charged…read moremore to tell me I needed a new phone. It's hard to find, but the shop is Smart Cellular near the east entrance of the Mercado inside La Gran Plaza. Well worth the effort!

From the owner: Lower prices, Quality work and mobile service available here. We will pickup the device within 10…read moremiles of radius and we fix it in no time at any location(at Customer home, at Office, At garage,.etc). We are flexible for our customers.

I can't imagine why someone would go with another repair shop in Texas when Mr. Phone Doctor…read moreexists. Not only was their quote lower than everyone else I talked to during my hunt to get my Dad's iPhone 6s Plus a new battery and my brother's iPhone 7 a new screen and protector, but they came to us, to boot! I believe they are so cost competitive because they use their technician's skill to save on component costs, transferring as much as possible from older components to newer components PROS - Fast initial communication and follow up (never more than five minutes of waiting) - Friendly technician who clearly knew his stuff (Thanks, Tae!) - Quick hour and a half install for two big, complex projects CONS - I came to Texas to be with family, and would LOVE to give them more business in my home town, but they aren't in Las Vegas yet Don't bother with other repair shops. Go with Mr. Phone Doctor. If anything goes wrong within or beyond my 90 day warranty, I'll post here and let y'all know.

He replaced a screen on my phone. Two weeks later my phone wouldnt charge…read more I took it back again, he kept my phone for 5 days before he could get parts, and he wasent even sure what parts he needed. He told me it would probably cost znother when 150.00. I reluctantly agreed, but the very next day I called back, explaining that my phone was not worth that much, I changed my mind. The technician got very rude with me, talking over me, he did say that he would mak it better, with a discount on something, but wasent clear on what that meant . I came in to pick up my phone and the charger I had left. Now he said the phone wasent repairable. He did not offer me anything like he said he would AND he tried to keep my charger...when I asked him for it he had to think a minute, then, he unplugged it from his computer and thre it onto the counter...so disrespectful if you ask me, using my property without my knowledge. I dont trust him now and will not go back. Plus the fact that he was running around like a chicken with its head off trying to answer phones, fix stuff,and greet people coming into the store. This sermed like a recipe for disaster.

Fast service . I took my iMac 2012 it was slow . They replaced SSD and explain me the situation …read more They have great skill and understanding on Mac and electronic service

Got my data recovered from my iphone. I had dropped my phone on the water, it did not turn on, went…read moreto CPR, they charged me $50 for diagnostic but told me it can not be fix and my data was done. I found ifixly, i was not sure if i go and lay another business for diagnosis but i talked with owner, super nice person, i have him diagnose the device and after couple of days, my data was like BAM, it is all there. They fix what is unfixable to CPR,( the big franchise), it is the hidden gem in frisco, i do not have word to explain. Feel super good, i can not sleep even, got all my pictures, been scrolling thru all those memories, i nearly lost it. I will make sure i back all the data up in cloud in future. Ifixly got my business for future, They do macbook repair, hard drive data recovery, laptop repair, computer build and many more, Must use they service if you have some tech related problem, you won't be disappointed.

I was ready to retire my iPhone. I had dropped it so many times and it was shattered in so many…read moreplaces. I can't believe I didn't get a before pic... Anyways, a new phone wasn't in my budget so I decided to give this place a try. I honestly thought there was no hope for my phone, but when the guy told me that there was no charge if they couldn't fix it, I figured why not? I ran a few errands and upon my return, my phone was good as new. I am soo excited. My phone was a MESS And they brought it back to life. THANK YOU!!

this store will rip you off. Buyer beware. I purchased warranty program for screen protectors. I…read more my phone to them, broken and they told me there was nothing they could do to fix my phone. When I got a new phone, I came back for a screen protector, and they told me that because I didn't bring them the broken one they couldn't replace it. That's just dumb!

Our 2 yo iPad Pro had a shattered screen from a drop…read more Although an expensive part, CPR ordered a new screen and completed in 5 days. The significance... the first screen they received did not work appropriately, and they quickly obtained a replacement.

Extremely disappointing experience. I paid $325 to have the screen replaced on my iPhone 16 Pro…read moreMax, and the replacement screen did not even last three weeks. I first visited the store on August 21 for the screen replacement. I noticed an issue with the new screen that same day and had to return to the store immediately so they could fix it. Then, on September 4, strange colors suddenly started appearing inside the display. Just two days later, a visible line appeared across the screen. I went back to the store expecting them to stand behind the repair, especially considering how recently the screen had been replaced. Instead, I was simply told there was "no warranty" and that they would not repair or replace it. The lady I spoke with was also dismissive and repeatedly said, "No, we don't fix it because there's no guarantee." My question is simple: if a $325 replacement screen cannot even function properly for one month, how is that acceptable service? A customer should not have to pay hundreds of dollars for a replacement part that develops serious display problems within weeks and then be told there is nothing the business can do. I have photos documenting the screen damage and display issues, although unfortunately this review platform does not give me an option to attach them here. I have now filed a dispute regarding the defective/damaged replacement screen and the service I received. Based on my experience, I would strongly recommend that customers ask very clearly about the quality of the replacement parts, warranty coverage, and what happens if the repair fails shortly after installation before paying for any service here.

Tae was prompt, communicated well, and efficient. Would recommend to others and use again in the…read morefuture.

Prompt, excellent service and very good price! I highly recommend these guys. I will definitely…read moreuse them again if I crack my screen.

Quick and efficient screen repair! However, need to make sure their Groupon states that the offer…read moreis only good for not previously repaired screens. That disclaimer is not listed in the fine print. James- thank you for the quick response below . While you provided the same price, I had still already purchased the Groupon specifically for this purpose. Fortunately, we contacted them and they refunded our money.

I spilled wax on my keyboard, on text he was very upfront about it told me how much it was, but he…read moremade false promises about it later. When he fixed it and gave it he said there's warranty on it, not even a week after keys don't work properly anymore (when i asked him if the parts were authentic or fake he said he gets them from where apple gets them) when i asked/texted him about warranty he didn't respond to me when i reached out again he didn't again. I wouldn't go here unless you need a quick fix and something cheap, just know it won't be good, you need to get it fixed again and the warranty he mentions is nonexistent.

It's a great place to get cell phones and laptop repairs I also purchased a used cellphone and a…read morelaptop from this business. Great service, the owner is great, price is responsible Love this place

If I could give 10 stars, I WOULD!!…read more ***GREAT, VERY CAPABLE, HONEST, AND FRIENDLY!!!*** I was referred to this place by my father who had an issue with his iPhone. They did a great job on his phone and were very reasonably priced. I took my mother in law's iPhone to get the screen and battery replaced. They took a little less than an hour and the repairs are top notch!

We found the BEST & give it 5 stars Absolutely recommend this Cell phone Repair Service. Oh trust…read moreus when we say "yes we compared with 3 other places" to have my husband's iphone repaired! and so glad we found TRULY THE BEST GEM with not only the courteous way we were greeted & treated but the great pricing, kindness!!! AND we dealt DirectBuy with the owner (MO). He is such a nice gentleman, treated us like we've known him for a long time (yet it was our 1st visit there!!) We are very impressed and will return here for all our tech repair needs!!!! Thank you Mo!!! Glad we found your shop!!! Jason & Katrina B Frisco residents

I truly cannot say enough positive things about Mo. If I could give him 100 stars I would…read more This was my 4th visit here because my kids keep breaking the screens on their iPads. My son's iPad mini also had a frozen screen and would not reset or restore after I attempted several times to restore it back to factory settings. As always, Mo asked me what my issues were, had me write a name-tag for the iPads and gave me an estimate of when I would be able to come back to pick them up. He also gave me another repeat customer $10 discount. Mo is extremely friendly, warm, kind, and knowledgeable about electronics. As I wait, I notice the lobby filling up with customers, Mo stays calm, keeps his composure and takes his time with every customer to give them all a personalized experience. When I came back to pick up my iPads, the broken iPad looked great as always with the new screen. Mo was also able to successfully get my son's mini iPad back to factory settings, and best of all, he didn't charge me for it. He only charged me for the new screen on the broken iPad. Now this is outstanding customer service!!! LOVE IT!! If you want a honest, trustworthy, dependable, knowledgeable, and a super friendly repair guy... I highly recommend Mo at Cellphone Repair Guys. If something breaks again, I'll be sure to bring it back to Mo...

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.