After a series of terrible things happening in the last few weeks, I awoke on Tuesday, after 3…read morehours of sleep, to see the laptop stuck in some sort of updating loop. Feeling certain that nothing else could possibly go wrong, I went with denial and went to work. Imagine my surprise when I was heading home and my husband informed me he was unable to perform a factory reset. ;) So I turn to Yelp, and this was the first listing I called. The staff was very professional on the phone, and very helpful with answering my questions. I was told a diagnosis would be $50 and then that cost would go towards the cost of repair. In discussing options, he told me that a fresh install would be $90 plus tax, while backing up files would be $135. He suggested we come in before close so they could run the diagnostic overnight and keep the timeframe within a couple of days. I did call a couple of other places, just to check my options. This place seemed the most professional and had reasonable prices, while others were at least $65 more. Other places also stated they would have it 2-3 days minimum, but this company seems to understand people don't like being away from there stuff too long, lol. My husband and I brought it in about 5pm, an hour before they close. Based on our description, he seemed to understand what it was and said there had been many issues with an update in the last couple of days. They were of course going to verify with the diagnostic. It took such a long time to boot up that we started talking about the potential of a corrupted hard drive. To replace at it's normal size would not really add on to the time and would be $50. We even discussed upgrading it, which would be another $40, but add a couple of days for ordering parts. He assured us that we would get a call in the morning after they looked over the diagnostic, and they would let us know the exact problem and price before starting additional work. I liked this as I want to control my overall cost, instead of having it happen to me, whether I want it or not. We had already discussed what we wanted to do based on the age of the laptop and what could and couldn't be replaced on it. So we had an idea of how much everything would cost from the beginning. Since they are open from 9am to 6pm, we were hoping that one full day would be enough, but figured it might be a day and a half. I received an email with the status notes before I even left the parking lot. Nice touch! They called within an hour of opening the next day, but I was completely slammed at work and didn't get the message until closer to noon. The message was very detailed and assured me that our hard drive was fine. The call back was simple and easy and they got to work. Due to the time of the day, they said they would call if it was ready the same day, but it would most likely be the next morning. My husband picked it up around 10:30am the next morning without any surprise fees or issues. We even had our favorites menu still intact, and I can barely get my work tech support to do that right, haha! Overall, we are very satisfied with $135 plus tax to save our files and not have to buy a new laptop. The turn time for work is reasonable and the employees are knowledgeable. Hopefully, we don't need to see them again any time soon, but I would definitely use them again if the need arose!

My company has been with Matt and The Local Circuit for many years. They are reliable and…read moretrustworthy. I have complete faith in what they recommend and they are there when we have a serious issue. They have never let us down and have always made a serious problem a priority. We have gone to them for purchase recommendations and have not been sorry with their suggestions, we have held off on updating computers at their suggestion, saving us money. I honestly can't say enough about the integrity of this company. Matt and Trent both, great guys, great company. Highly recommend.

I took my iphone 7 in to have the screen replaced. The screen it was replaced with was obviously…read morelower quality and already had white light shining through the edge. I took it back to be replaced and it was, however the home button was crooked and when I pointed it out the man just put a screen protecter on and called it at that. I gave up and decided to go to a different shop. The only reason it was not a 1 star is because the man seemed very nice.

The prices are very reasonable compared to other cell phone repair shops and I had my iPhone 11…read morefixed within 30 minutes. The owner is very attentive and knowledgeable. I can't believe I use to drive to Carrollton just to fix my phone. Also with the new iPhones once you get your screen fixed outside of Apple care, you'll receive a message about the screen not being Apple brand. But I never received that message once I had my phone replaced at cell world.

I had such a great experience with EMY Electronic Services in Little Elm. I called Jorge early on a…read moreSaturday morning and he still picked up, gave me a fair quote, and had my iPhone 13 Pro Max battery replaced in about 15 minutes once I arrived. While I was there, he also replaced the battery in my old Apple Watch Series 5 on the spot. Before I left, I mentioned an issue with my Pixel 7 Pro screen that no other local shop would touch. Jorge checked it, discovered the battery was swollen and dangerous, and replaced it the same day. He later ordered and installed a new screen, and everything works perfectly now. Jorge is friendly, knowledgeable, and truly cares about his customers. He offers a 90-day guarantee and provides excellent quality work. If you're in the Little Elm or Aubrey area, this is the place to go for phone, watch, and even laptop repairs. Five stars without question.

We did not get my laptop fixed, but owner did refund me. And refunded me for my gas. Very nice,…read morehonest man.

Cellfone USA has two locations in the mall. The attendants was friendly and showed me an assortment…read moreof different phone cases. However, the repair attendant was not present. This was unprofessional as no customer was able to get service. I waited and the repair associate did not return. They fix broken phones, but only certain brands. This significantly limits their customer base. The process for repair are higher than competitors. They do not do software phone repairs. There is room for significant improvement.

Good service, workers were friendly and repaired the phone in under 45 minutes. Overall great…read moreservice.

Quick and efficient screen repair! However, need to make sure their Groupon states that the offer…read moreis only good for not previously repaired screens. That disclaimer is not listed in the fine print. James- thank you for the quick response below . While you provided the same price, I had still already purchased the Groupon specifically for this purpose. Fortunately, we contacted them and they refunded our money.

Excellent work performed. I needed new iPhone battery. It was completed in under 20 minutes. I have…read morehad 4 batteries replaced over several different phones the last 10 years.

The owner here is a life saver! He was able to fix my laptop quickly and is very genuine…read more I was trying to undo stubborn screws in the back of my laptop the entire weekend but they would not come off! So, I finally decided to bring it in and Hani fixed it in less than 10min! I would definitely recommend coming here for any computer issues or even if you're in the market to buy anything computer related as he has quite an inventory setup.

Trustworthy, fair pricing, exceptional service. Mr. Stefan has been helping fix and upgrade our…read morebusiness and personal computers for years. His integrity and professionalism are unmatched. He should charge a whole lot more for the parts and services he provides, but he wants to be able to help everyone so he keeps his prices very reasonable and affordable. What a heart! Having someone with his skillset and ethics on your team is PRICELESS!

Kiran rocks! He fixed my phone in about 15 minutes for a $30 service charge when others charged…read moremore to tell me I needed a new phone. It's hard to find, but the shop is Smart Cellular near the east entrance of the Mercado inside La Gran Plaza. Well worth the effort!

Helped me with the recovery of my older Macbook and Ipad. Cost of service am not sure ( i did not…read moreask around). But for me, worth it to be able to access my files back. And I did not have to wait nor drive far. Pleasant to work with, too.

Service was awesome to replace a battery. Very quick turnaround and reasonable price.read more