It's a great place to get cell phones and laptop repairs I also purchased a used cellphone and a…read morelaptop from this business. Great service, the owner is great, price is responsible Love this place

If I could give 10 stars, I WOULD!!…read more ***GREAT, VERY CAPABLE, HONEST, AND FRIENDLY!!!*** I was referred to this place by my father who had an issue with his iPhone. They did a great job on his phone and were very reasonably priced. I took my mother in law's iPhone to get the screen and battery replaced. They took a little less than an hour and the repairs are top notch!

Very pleased. Easy to schedule, came on time, did what I needed and charged a low price. I put him…read morein my contacts for next time. Finding him was a lucky break.

Quick diagnosis at a very fair price. Very friendly. Made honest suggestion and did not try to do…read moreanything that was not needed.

Best Buy is still in the game, but I'm not sure for how long. The shelves are regularly sparse or…read morebare these days and selection is random or slim; hopefully not taking the same path as Fry's. I still come to Best Buy to try to keep the business afloat because I like having a store close by that has something I can get today rather than wait for shipping, but this appears to be a diminishing reality. Best Buy appears to be raising their prices rather than posting prices at the traditional "Best Buy" price, which was usually a reasonable local price (not beating mega-online stores, but close enough to pay extra for convenience). It looks like their model has turned into the 'high-price posted so you can haggle it down by showing that (fulfilled by*) Amazon has it cheaper' model. Quite frankly, I'm tired of that game. I hate haggling, but I also hate the visible expectation of it. If every other store has it cheaper, why are you the "Best Buy"? I bought something there today. It was $20 more expensive than Amazon where I could get it by tomorrow with free shipping. $20 more than on the manufacturer's site as well (also with free shipping). That is about the most I'm willing to pay for convenience. I'm still trying, Best Buy... but please stay competitive without the need for the customer to haggle, it makes it very hard to refer people if I know I'm sending them in to a garage-sale like experience.

Worst experience EVER with this Best Buy! Spoke to Manager…read moreand he was not willing to be helpful about a $35 restocking fee on an item that was a gift! NO compassion at all for the customer or the situation. It is completely unacceptable to charge this fee on an item that he informed me would not be "restocked" any way especially when the box was only opened long enough to realize it was not the correct product needed.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

print area. terrible service. been in there three times and told each time too busy to help. use…read morekiosk which also needed help with. should just close the store front and move them to back since can't help anyone that walks in. guy this morning was a jerk and same one they had Wednesday afternoon.

worst place for printing! A young boy with dirty long hair doesn't know what to do at all. Brandon…read moreis very rude and will not help customers. No one cares how customers are treated.

Absolutely a horrible experience where I had to drive out there multiple times wasting over an hour…read moreeach time for them either to turn me away saying that their computer system was broken. This guy's name is derandius and he has friends hanging out int he office with him and also the place smells horrible like a latrine, anyway their system is down mr mcdonald tells me.. Mind you this is a company that literally fixes computers. Or then turning me away and declining my warranty repair of my Samsung phone despite the fact that they are a flagship Samsung repair outlet they refuse to repair my Samsung phone under warranty. Not only that they did so in an extremely rude way. Causing me to be extremely upset in ways that I should not need to be made upset. This place should definitely have their rights to repair Samsung under warranty taken away. Samsung should not do business with unprofessional companies like this. It's not just this location because in the past I have had problems with the Southlake location as well which are not a flagship location like this for Samsung. Either way save yourself some time and avoid the frustration of dealing with these unprofessional clowns at this location. Despite them not wanting to repair my phone under warranty Samsung did at THEIR direct outlet in less time that I wasted here

Randy did an amazing job. Got my laptop working during a critical time Was out of townread more

They moved over to Cross Timbers and Morris Rd area. It is very easy to get to, quick, and…read moreinexpensive. I'm happy with the service!

Very nice couple who owns the shop. Their prices are very reasonable and they want you to bring…read moreback hangers for recycling. Had a terrible experience GK and their revolving door of staff. Eden makes you feel like a long time customer, even on your first visit.