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    RescueTronics

    3.6 (42 reviews)
    Closed 11:00 am - 7:00 pm

    Services - RescueTronics

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    9 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Printer repair

    Printer support

    Tablet body repair

    Tablet support

    Video game console support

    RescueTronics Photos

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    Recommended Reviews - RescueTronics

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    Reviews With Photos

    Bailey L.

    Joey hooked up my brother and I with the application of a glass screen protector. Thank you for your customer service, it was much appreciated.

    The device was at full brightness for this photo. notice the incorrect margins and large punch hole.

    Run from this place. I recently brought in my brand new Galaxy A51 after dropping it, mildly cracking the OLED panel. It still booted, and there were only minor scratches and dings to the rest of the phone. I used the voice assistant to dial the nearby cell phone repair store. The man was eager to help, I paid for the work and he ordered the new part right then. Things looked optimistic, until I dropped it off. Walking into the store, I handed the man my phone and satisfied my confidence by chatting a bit about the ups and downs of working in IT, then I left for grocery shopping. When I was presented with my "repaired" device, several hours later, enclamped and traumatized, I was absolutely shocked. Not only was it outfitted with an obviously cheap knockoff LCD panel with no fingerprint reader, horrible resolution, ratio, brightness, and abysmal touch response, the entire back panel was damaged irreparably, with chewed up edges and scraped paint on the underside. The device was literally coming apart at the seams as I held it. After being informed that some 'superficial' damage was inevitable in these kinds of repairs, I was simply instructed to "keep it clamped for a half hour; it will seal." First off, I didn't think I paid for a cheap knock off. I was expecting a genuine replacement oled panel based on the single price I was given, and nobody communicated to me that he didn't order a proper Samsung part. I received an email on Friday from their ticketing system with a vague description "lcd replacement for a51" and I should have caught it there. Naturally, it was later in the evening, and I understand that jargon like OLED and AMOLED and LCD can get confusing and are often misused, but to my greatest fear, a cheap lcd knockoff is exactly what he ordered and installed. It gets worse. Livid, I instructed it to navigate me home, which it did quite painfully, but successfully. During the drive, the entire back panel quickly separated even further, and I was able to take a wide peak at the skilled handiwork of this petaQ. I took plenty of photos, it felt like chalk, smelled like paint, and looked exactly like he smeared the internals with whiteout. It was on the sub board, it was on the sub ribbon cable, and it had torn part of the shielding off the battery!! I couldn't even see the upper half of the device. The whole internal was dripping with white goop! Naturally, this gooey caulk-like substance is NOT an industry standard adhesive, and likely has chemical properties that are extremely harmful to the delicate circuitry inside the device! I even tried writing this review on the device, but after painstakingly typing one paragraph, correcting every single word, the device slowed to a halt and restarted without warning. This "repair" permanently damaged my device, externally AND internally! This is not OK! When I called the store again, and had my boyfriend explain to the man that this is indeed not the correct panel, we were quickly reassured that "this is the correct part!" It's like he had never seen or researched my device. Within 15 seconds, he reported that he found the actual correct part and ordered it on the spot. I told him I'd bring it back for the proper replacement. In lieu of the new part, the damage was done, and I have a bad feeling if I bring it back to this store I'm not going to see my device boot again. I paid over a third of the price of this brand new A51 for a "technician" to physically destroy it, inside and out, and I'm not sure it'll live by the time the new panel ships. TLDR; Went in for a Galaxy A51 screen replacement, came out with a fake lcd, damaged back panel, and white goo all over the inside of my phone. PS: You put goo, in my phone. Sorry about the monitor, but you put goo in my phone. Doesn't that sound odd? You condemned this phone to death. It cannot be fixed any further, as it is now cemented shut, and the most essential part of any device was replaced with absolute rubbish! I'm sorry I'm dramatic but you, put goo... in my phone!

    fixed phone screen = one happy girl

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    3 years ago

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    5 years ago

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    5 years ago

    Business owner information

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    Chad W.

    Hello! Thanks for the review! Have a great day!

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    7 years ago

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    7 years ago

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    5 years ago

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    11 years ago

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    8 years ago

    Excellent customer service and on time repair. The replaced the bulging battery in my HP laptop for 1/4 the price HP wanted and faster.

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    6 years ago

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    8 years ago

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    7 years ago

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    7 years ago

    Took my daughters iPhone 8 plus to get a screen fix, she had bad cracked screen, got in back within an hour at a reasonable price.

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    11 years ago

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    9 years ago

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    11 years ago

    HUGE THANKS to Rescue Tronics !! Awesome customer service and quality skills!

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    11 years ago

    Rescutronics is PHENOMENAL! I love these guys! $89 and my laptop is running like BRAND NEW!!! I'd give them TEN stars if I could!

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    11 years ago

    They fixed my i-phone screen in 15 mins! great job, awesome price!!!

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    10 years ago

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    Page 1 of 2

    Ask the Community - RescueTronics

    Review Highlights - RescueTronics

    I will be recommending Chad and his store to all my family and friends for any of their future electronic needs.

    Mentioned in 11 reviews

    Read more highlights

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    My Cell Phone Repair - Yes! We can fix that.

    My Cell Phone Repair

    (62 reviews)

    $

    Love this place! I was in dire straights after going to the AT&T store 3 times in a 2 hours period…read morewithout getting my issue resolved. The owner is very honest, patient and talented. I have not been to a cell phone repair shop before but felt comfortable right away. While in there several repeat customers came in to get their phone repaired! When he says, "15 mins." it is REALLY 15 minutes. My iPhone 8 had died & I had been without a phone for over 24 hours and was beyond panicked! I walked out of there within 35 minutes with a new phone, all data moved over and an accessory for just over $300! I highly recommend!!

    Brought my phone here to be repaired. The back glass cracked and shattered. He quoted me a fair…read moreprice and I agreed. He "fixed" the phone and I got it back the following day and I sent the phone off to be traded in. Soon after the phone stopped working and the screen began flashing a green light and my trade in denied and I was sent back the phone. I'm writing this review because the owner of the store was unwilling to look at my phone without charging me again for the questionable work that he performed on it. He insinuated that I damaged the phone again rather than consider his work to have been faulty. I suspect he used aftermarket parts on my iPhone or did not install it properly which caused it to malfunction. Now I know why he offered me a reasonable price. The quality of his work will not last and you'll be out of your phone. I also suspect he did not properly assess the damage of the phone and only fixed parts of the problem. Take your business elsewhere. The customer service was extremely poor and disrespectful. The owner would not even listen to understand the problem before accusing me of breaking the phone again.

    Tech Doctor

    Tech Doctor

    (1 review)

    North Dallas

    Long story short.. phone has not been holding a good charge lately. Went on yelp to find someone to…read morehelp out with problem. Sent out quotes & Muhammed was quick to answer with a great price ($60). Said it couldn't be done today, but to my surprise gave me a call back saying part was in store. I was in and out in less than 30 mins, with chit chat of course. Sold me an original charger for the phone as well at another good price ($20). All in all good prices and speedy service. Will return to get iPad restored soon. Thanks for your hard work.

    From the owner: Tech Doctor – Fast & Reliable Mobile Phone Repair…read more Cracked screen? Battery not holding a charge? Water damage? At Tech Doctor, we specialize in fast and affordable mobile phone repairs for iPhones, Samsung, and other major brands. Whether you need a screen replacement, battery replacement, charging port repair, or water damage restoration, our expert technicians are here to help. We understand how important your phone is to your daily life, which is why we offer same-day repairs on most services. Our team uses high-quality parts and advanced repair techniques to ensure your device works like new. Why choose Tech Doctor? - Fast turnaround times – most repairs completed in under an hour - Affordable pricing with no hidden fees - High-quality parts and expert technicians - Friendly customer service and a satisfaction guarantee We also offer special discounts for students, military personnel, and first-time customers. Walk-ins are welcome, or you can schedule an appointment for faster service. Visit Tech Doctor today and get your phone repaired by professionals you can trust. Call now or stop by our location to get started.

    Boost Mobile

    Boost Mobile

    (1 review)

    BOOST held my phone number hostage! This store at 724 w main street lewisville ,overcharged me for…read morea low end phone in order to get my phone number released. They charged me $180 Plus $15 for a first month SIM card. I was a new boost customer and the instore price was $69 or $49 online for a samsung A03 phone. BUT due to the porting of my number getting screwed up by boost phone support who could not retrieve my number or activate my bring your own phone. I was told to go to the boost store to see if they could help. The guy said he would sell me a new phone and get me my HELD HOSTAGE phone number back. Then he told me I would have to pay FULL PRICE because I had started the transition over to boost using phone support and he did not consider me a new customer even though that service was never activated. He would not accept the 2 SIM cards I bought either. So this $69 new customer phone cost me $200 by this rip off business. Once I got my number back I dropped the boost account and went to a new carrier. These people are Thieves in my opinion. They get you drawn in on the promise of a good deal then they hold your phone number hostage and overcharge you if you want to get it back. BOOST IS BAD NEWS and this store is complicit in running a rip off scheme. Stay away. BTW they are refusing to refund any portion of the overpayment. I have a credit card dispute pending. hopefully the CC company will see that this is bad and illegal business practice.

    RescueTronics - itservices - Updated May 2026

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