They did fix my phone screen so I won't give them a 1 star but their customer service was terrible…read more They told me I could get my screen fixed same day if I brought it in at 11am but when I didn't get a phone call that evening I called them and they told me it would be ready till 11am the next day. So I called them the next day when they opened (probably about 1 hr after they opened actually) and still said it wasnt ready and would be ready in an hour. They could have just been up front will about the time it would take and avoided all this but no.

I got my iPhone screen repaired with them. They charged me $242. A week later the phone screen went…read morebad. They told me I had done the damage which I hadn't. I took it to another place. They confirmed that the screen they had repaired was damaged from the inside. Do not waste your money here as they do not stand behind their work. This is a fly by night company that will be broke within the year. I should've known not to bring it here from the beginning. Walk inside and speak with people and you will immediately know what I'm talking about.

Robert and Sal are both highly professional and very kind. I've had two issues with my laptop…read morescreen and they've been prompt with service and incredibly helpful in explaining the problems each time. The prices are affordable for the services, I couldn't recommend more!

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Absolutely a horrible experience where I had to drive out there multiple times wasting over an hour…read moreeach time for them either to turn me away saying that their computer system was broken. This guy's name is derandius and he has friends hanging out int he office with him and also the place smells horrible like a latrine, anyway their system is down mr mcdonald tells me.. Mind you this is a company that literally fixes computers. Or then turning me away and declining my warranty repair of my Samsung phone despite the fact that they are a flagship Samsung repair outlet they refuse to repair my Samsung phone under warranty. Not only that they did so in an extremely rude way. Causing me to be extremely upset in ways that I should not need to be made upset. This place should definitely have their rights to repair Samsung under warranty taken away. Samsung should not do business with unprofessional companies like this. It's not just this location because in the past I have had problems with the Southlake location as well which are not a flagship location like this for Samsung. Either way save yourself some time and avoid the frustration of dealing with these unprofessional clowns at this location. Despite them not wanting to repair my phone under warranty Samsung did at THEIR direct outlet in less time that I wasted here

Randy did an amazing job. Got my laptop working during a critical time Was out of townread more

Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

It's a great place to get cell phones and laptop repairs I also purchased a used cellphone and a…read morelaptop from this business. Great service, the owner is great, price is responsible Love this place

If I could give 10 stars, I WOULD!!…read more ***GREAT, VERY CAPABLE, HONEST, AND FRIENDLY!!!*** I was referred to this place by my father who had an issue with his iPhone. They did a great job on his phone and were very reasonably priced. I took my mother in law's iPhone to get the screen and battery replaced. They took a little less than an hour and the repairs are top notch!

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

The owner here is a life saver! He was able to fix my laptop quickly and is very genuine…read more I was trying to undo stubborn screws in the back of my laptop the entire weekend but they would not come off! So, I finally decided to bring it in and Hani fixed it in less than 10min! I would definitely recommend coming here for any computer issues or even if you're in the market to buy anything computer related as he has quite an inventory setup.

Trustworthy, fair pricing, exceptional service. Mr. Stefan has been helping fix and upgrade our…read morebusiness and personal computers for years. His integrity and professionalism are unmatched. He should charge a whole lot more for the parts and services he provides, but he wants to be able to help everyone so he keeps his prices very reasonable and affordable. What a heart! Having someone with his skillset and ethics on your team is PRICELESS!