The worker here was a lifesaver. I came in with a cracked phone screen and I was worried the Face…read moreID wasn't going to work anymore. He was able to replace my screen in 15-20 minutes even though I had to pay $315 and he told me that he was able to fix my Face ID. I forgot his name but he was so kind and I will definitely come back if I have anymore problems with my phone.

HEROES My wife's…read morephone died on Christmas Day. Couldn't get it to take a charge or power on. Apple Store could not connect to the device and said it would cost $500 for a new logic board. Even after that we wouldn't have access to the data. Four years of photos gone. Called one repair shop and they said I was out of luck. Called CPR and Simon said they'd give it a shot, charge me $50 to run a diagnostic, and only charge me for additional work IF they were confident they could get the data off. Took it in Sunday night as they were closing with little hope of recovering anything. After a couple days I got an update saying it would take board level repairs and while they've had success in the past, there are no guarantees. After a solemn week and a half, Norvin gave me a call and let me know they had been able to access the phone. About two hours later Simon calls to let me know they've been able to backup up the phone. Take in my wife's new home and they transfer it for us in less than an hour. These guys saved Christmas and gave us a great start to the new year. Highly recommend the team at CPR. THANK YOU GUYS!

Scott was amazing. He fixed my computer that I spilt bleach on no problem! A great price, was super…read moreresponsive and communicated well. Definitely saving his contact for the future.

Picked up phone, repaired, and dropped it back off with no additional charges. Great service, very…read morepleased. I highly recommend.

Fixed PC and helped find what problems were and still continue to go back. Good people niceread more

Fell for Microsoft scam call, lost my cell ph and my Microsoft account, which could not be…read morerecovered. Tom and Hayden were successful in setting me up with new email account so I have second verification ability. This is what happens when you are an old, widowed, handicapped person and believe people on the phone. This is not the first time this company has come to my aid with serious computer problems. So helpful, knowledgeable and willing to go the extra mile.

Outstanding! Outstanding! Outstanding! When I purchased a new Apple laptop, I needed to transfer my…read moredata from my (really old) Apple laptop and I needed to transfer data from an external hard drive to my new laptop. First, I was extremely scared to take my computers in because I didn't know how extensive the work would be or how much it would cost. The guys at the shop were extremely friendly and, best of all, made me feel comfortable with getting my work done. They told me what they needed to do; provided two plans of actions; and kept me informed along the way. The transfer from my old laptop was relatively easy. The more difficult task was transferring my data from the external hard drive, because it had internal damage. There were issues accessing the data on the hard drive, but the guys continued to make me feel at ease with the work they needed to do. If the process was taking longer than they previously told me, I always received a phone call. They ended up keeping my computers from a Friday to a Monday. All of my data was transferred to my new laptop! My key learnings: - get rid of external hard drives and use iCloud storage! - purchase a new Apple every 4-5 years instead of 13!

I had a 2013 iMac that was having trouble again. Took it to them and they suggested me to upgrade…read morethe RAM and install another drive and now my iMac is working great. Quick turn around time and affordable pricing. Definitely recommend these guys on yelp.

As a senior with an old Windows 7, I can download more malware and viruses than anyone. So, the…read morewhole thing finally went blue screen and would not even shut off. Oops. Well, Gina came out. Sure its a $100 for a visit and an hourly rate also, but cheaper than buying a new computer and certainly better than trying to learn Windows 10 at my age! She is so smart and computer savvy. I'm jealous of her skills. She came to the house and helped. Thank goodness it is on-site because I couldn't tote the big old computer tower, etc. anywhere. What a find!

Gina and her great team got our computer back up and running perfectly. She also took time to…read moreadvise us on better maintenance software for daily use. Make an appointment for them to come to your home or drop off your machine with confidence - they will get the job done right. We will be using them when we are ready to upgrade.

Would not recommend. I was given conflicting information in person versus on the phone. It appears…read morethis location just has one guy and the actual lab/company is out in Colorado. This place wanted to charge me more than $2000 total to recover files from my 1TB hard drive. After the free diagnosis/evaluation, they had an $275 starting service fee on top of the $1800 they said it would cost to fix the damages and recover my files. AND it would be another $88 for them to provide a replacement hard drive. Talk about some serious over charging and hidden fees. This was not something I could afford and after some time, they did offer to give me a discount but at that point I was very uncomfortable with the whole situation.

I sent a 4 drive RAID and they wanted to charge 10,000.00 Yes ten thousand US dollar for the…read morerecovery, I declined the quote. I found another Data recovery shop in Plano, they evaluated my drives while I waited and they quote me 2700.00 and got my data within 24hours. Datatech labs is just a scam facility

To the rude lady at the Apple Store:…read more Yesterday we went there to buy IPad for my niece working in a hospital and we started checking for an Apple Watch for our son. The reason we were looking at a watch is simple--we need a tracking device for our 5 year old which we use a watch. Whenever we travel, we have him wear one, and he actually enjoys being able to call and text us and it makes us feel safe knowing we can contact and track him. Ironically, the plan we currently pay for his basic watch is more expensive than the AT&T plan offered with an Apple Watch. That's why it actually makes more sense for us to get the watch and add it to our AT&T account. When you loudly announced to everyone that I was holding an "$800 watch," I honestly didn't understand your intention--especially when you followed it up with, "We don't sell Apple Watches to 5-year-olds." I was about to say, he's not buying it--I am But regardless, that kind of behavior was unnecessary and inappropriate. Yes, there are cheaper options in the store, and I happened to be holding a higher-priced one. But the unnecessary attitude was unwarranted--we were just trying to see what would fit him. Plus I even asked if there are watches for kids and you arrogantly said .. you don't sell Apple Watch to a 5 year old kid. There's just actually less than $200 for old versions (when I checked now) and you could have just politely told us, cheaper ones are there or we have cheaper options! But you chose to be judgmental , arrogant and rude. What made it worse was watching you gossip about us with another customer and you both started talking and giving us some judgmental stare while monitoring everything we were doing. I was at first reprimanded for taking the watch away from the table (I was trying to fit it with my son) .. if that's not allowed, it could have been secured the same way the phones are. On top of that, you raised your voice at my husband while informing him that the other watches on display don't come off. Very unprofessional behavior, good thing I wasn't in the mood to start a scene, but I did make sure to let another staff member know that your attitude was unacceptable . The other guy though to be fair who assisted us in buying the iPad was helpful and very accommodating. That lady who thinks she owns the store doesn't deserve to be in a customer service department! Sorry about the word.

I never have complaints bout Apple the people and service is always on point. Location was nice…read more Parking is not as easy since it's an outdoor mall but either than that it's great places