This company has been taking care of our businesses computer needs for over 5 years now. They do…read moreeverything from setting up new computer, recovering data off failed hard drives, working on our network, dealing with software conflicts, purchasing new hardware, etc. And they come to us which is a life saver for any small business!

Choosing an IT firm is not for the faint of heart. Especially to find one that can be onsite within…read more30 minutes to deal with a major issue. Vital Technology has provided outstanding service and installation for our still " new" office (3 years ). Our phone system went down ; the phone company and internet companies could not help . One call to VTG , and all's well now. Should have called them in the first place ! Personal attention , 24 hour monitoring , multiple daily offsite backups , quick response times , are some of the reasons I am glad to have chosen VTG to be my practice's IT firm.

This shop has been serving me for the past 14 years, I have No complaints.. I recommend them to…read moreanyone in the DFW area.

Paul was super helpful! I brought my laptop in because I thought it was running slow. I will return…read morefor all my computer needs. Great service!

I am extremely disappointed with the service I received. After picking up my computer, it…read moreimmediately began crashing and freezing. The Windows event logs contained over 4,000 critical errors generated AFTER the repair, including Side‑by‑Side failures, DCOM 1089 errors, TPM service failures, and repeated update failures. These issues indicate a severely corrupted or improperly installed operating system. A repair install even crashed midway, which should never happen on a properly serviced machine. I expected a functioning system after paying for a repair, not a machine in worse condition than before. I would strongly caution others to verify the quality of work before trusting this shop with their devices.

Let me start by saying customer service from the lady at the front was great, she was kind and…read moreprobably felt guilty about my experience and if she reads this she should know this is not directed at her at all. Now, to start this business tried to charge me 200 for a factory reset, absolutely insane by itself. They run a business model that takes advantage of older individuals with little to no IT skills. Luckily most people today grow up understand the basics of computers so they wont be able to do this for long. YouTube your problem first, I was able to fix my issue within 2 videos after learning how simple of a fix it was and save hundreds of dollars. If you do have to go to a shop pick any other one. Unfortunately they still got 190 bucks from me in exchange for a 30 min call back saying "idk what's wrong" on a system 32 error which only needed a /restore /scan.

Wonderful family owned small business! Prompt response and delivery and provided great…read morerecommendations to keep my laptop in good condition! Owner went above and beyond in taking a look at our printer (when he was initially only asked to look at one laptop). Great Service and Customer Support!

I was having trouble with upgrading my PC and having it to start up recently. I usually don't trust…read morejust anyone fixing my computer but when I met Nafe I knew he was very knowledgeable and professional. There will be no other place that I would have my PC fixed and other electronics fixed except Tech Monk. Very reasonably priced, fair and understanding. I am very satisfied with his services! Look no further! If you need anything fixed in your computer, Tech Monk is your guy!

Nafe accomplished with a very reasonable price. I'm going to list everything he did because he did…read moreso much for me. *Deleted what was not important on my Mac. * Synced all Apple devices *IPhone was going very slow and I was not able to delete junk or trash with zero result. *I was not able to text Androids *Added Zulu and Netflix's to my TV *Streamed Amazon via TV and the Disney channel *Fixed my Alexa *He made sure the correct auto fills were on my iPhone. Such as my e mail, cell number and name. Most importantly he had patience and I kept adding to my list that I can't remember right now. He took my old Mac Pro home to bring it back to life. I will continue to use Nafe and I recommend him 100%. He also trouble shoots via phone. I'm just not techy at all.

Very helpful and informative for all my questions since I'm new to owning a laptop and looking for…read morea printer. I would advise them to create a social media profile for better business recommendations. Support small businesses y'all!

These guys are phenomenal! My daughter knocked off my old but reliable Lenovo desktop, shattering…read morethe screen and killing it. All was lost, or so I thought. I took it to On-Site and the genius Mike was able to recover my data and store it on an external drive. He was thorough, knowledgeable, efficient and very pleasant. He also gave me pointers on what to look for in a new computer as well as recycled my old one. All this was done in the same day. Amazing! If you need you computer serviced I highly recommend Mike and the On-Site team.

Refused to help when learned computer was custom made. Useless. On the other hand, Smarthands did a…read moreterrific job.

Got a quote from them via yelp with a very quick response time. I was even able to come in for an…read moreiPhone 8 Plus screen repair that same day. They were very friendly, quick (phone was done within an hour), and affordable. I would highly recommend.