Refused to help when learned computer was custom made. Useless. On the other hand, Smarthands did a…read moreterrific job.

Got a quote from them via yelp with a very quick response time. I was even able to come in for an…read moreiPhone 8 Plus screen repair that same day. They were very friendly, quick (phone was done within an hour), and affordable. I would highly recommend.

Very knowledgeable and helpful. Even though he couldn't bring my laptop back to life, he certainly…read moretried! He was able to explain the situation in great detail and never charged me for anything since he couldn't get it working, he's a stand up guy.

Couldn't recommend this business more! Visited a couple of other computer local computer repair…read moreshops on my way to this one, hoping to get quotes on my Laptop that wouldn't boot up. The first two I visited didn't even take time to look at it, they just said "your hard drive is broken" and quoted me hundreds of dollars. When I walked into Fix It Planet I was greeted by their friendly staff, then John took 10 minutes to open up my laptop and run some diagnostic tests, turns out the other shops were wrong. They got my computer fixed up in a day, and gave the best customer service possible along the way! I'm never taking a device anywhere else!

This shop has been serving me for the past 14 years, I have No complaints.. I recommend them to…read moreanyone in the DFW area.

Paul was super helpful! I brought my laptop in because I thought it was running slow. I will return…read morefor all my computer needs. Great service!

I trusted this place blindly because a friend recommended them; however to say that I'm…read moredisappointed is a huge understatement. I needed some data recovered and was told that after scanning it I could make a decision if it was worth it. I paid the scan fee... when Peter called to inform me about the data that would be rescued I decided not to go with it as it was not a substantial amount of data and I had previously rescued about the same amount. He refused to honor our verbal agreement- mind you I had already payed the fee for the job he had just performed. He was rude and beyond unprofessional. I had to pay the full fee without getting absolutely nothing in return but a major disappointment. Beware of this scammers that pray on unsuspecting people!!!

I got my laptop fixed here and I loved the service. My computer is my life so I was worried about…read moreletting someone else touch it, but they took great care and I would definitely recommend it!

Really great service. The people that run the store are amazing. If you want to get your pc fixed…read moreor tweaked please choose geek hero.

I am so grateful to Geek Hero for their excellent work and customer service. After calling Dell,…read moreMicrosoft and another computer repair place in Keller, Geek Hero was the only place who did not give me the run around. I told them what I was experiencing and they confidently told me they could help and to bring my computer in. They had it fixed in less than 15min. I absolutely recommend them.

Very helpful and informative for all my questions since I'm new to owning a laptop and looking for…read morea printer. I would advise them to create a social media profile for better business recommendations. Support small businesses y'all!

These guys are phenomenal! My daughter knocked off my old but reliable Lenovo desktop, shattering…read morethe screen and killing it. All was lost, or so I thought. I took it to On-Site and the genius Mike was able to recover my data and store it on an external drive. He was thorough, knowledgeable, efficient and very pleasant. He also gave me pointers on what to look for in a new computer as well as recycled my old one. All this was done in the same day. Amazing! If you need you computer serviced I highly recommend Mike and the On-Site team.

Responsive, prompt repair, very knowledgeable and well-priced. Will definitely go back for any…read moreother electronic, computer or phone repairs or upgrades. Highly recommend.

Brought my PS5 due to HDMI damage, young man took care of all my needs. My PS5 been working well. I…read moreappreciate his professionalism and communication. I look forward to coming back to trade in my controllers.

Chase is seriously amazing. Not just his professional demeanor and tact, but he has the skill and…read moreability back all that up too. I have been in the service business all my life and I have to say that I am more impressed than I have been in years with this exceptional experience. This repair was for a personal computer but I would have no qualms in having Computer Care working on our business computers whatsoever. The attention they pay to detail is very impressive. - Mike Owens

Really great experience overall and will continue to recommend to anyone in need of their services…read more Their prices are fair, upfront and clear. I was relieved to find such great customer service in the area as well! JD happened to work with me for a screen replacement and he made sure everything went smoothly. 5 stars, for sure.