Lie, cheat and steal. Period. If people want to know the truth about this store, message me and I…read morewould be happy to share the story of what happened with the repair shop . Joshua nor Lloyd ( the owner) do not care about doing right by their consumers. We are owed $325 and until I see it, I will make sure every TCU student and family member knows to steer clear of this sketchy establishment. We love Fort Worth and have had nothing but good experiences - until now. It's not about the money, it's about the honesty. Taking advantage of a 19 year old girl who you know needs her phone to work, is absolutely despicable . In addition, assuming my college student has nothing productive to do, and I quote "she can come back to the store she has nothing going on," is gross. She is a scholar student who also has two jobs. No wonder your business is run this way. Next up - Tcu parents page via Facebook. We may have been screwed by I won't let another Tcu family. Go straight to Apple Store next time. Or Fixi shop on Montgomery

Previously posted review was filtered to a "not recommended" status and that's quite unfair to this…read morestore. They do great work, quickly and efficiently. I send everyone I know to them. Family, friends, and staff included.

I have never been to a phone repair company quite like this. The friendliness and attention to…read moredetail and quality of care that they provided was high above standard. The pricing was spectacular, and they did not try to press any other services on me or anything like that. Fantastic customer service!

The friendly and knowledgeable staff took care of everything quickly and reasonably. I ALWAYS…read morerecommend them!!

Very satisfied with Fort Phone Repair and their services! Emmanuel was very friendly and fixed my…read moreiPhone X screen. Their work comes with a warranty as well which is nice! We had some work done by a place in the mall and the phone basically stopped working by the time we got home. So it's nice to know if something goes wrong with the phone we can bring it tight back.

From the owner: $15 Off repairs over $89.99read more

Amazing service! Will definitely be back! He fixed my battery and I haven't had any issues with it…read more I will be back to repair more phones

On April 30th 2026, I reached out to Mobile repair labs and everything seemed fine, he asked for my…read morephone type and color and ordered everything that same day and I paid $209 that same day, he informed me that the parts will come the following day and he'll come and fix my phone. He shows up at 9pm on the 3rd of May and fixes my phone in 20 minutes tops. He hands the phone back and it appears to be good but then I immediately got a "not a genuine Apple component" message and he says it'll go away after three days. I paid the remainder of the bill 104.91 and thought everything was good. Immediately after he left I noticed my screen wasn't the same in the dark. I can see the back light and every time I tapped it was like pressing on a flat screen tv. My camera wasn't picking up in the dark like it was before, my phone would dim randomly even though my brightness was at a fixed position it was over heating. This Man replaced my genuine oled apple screen for a cheap $40 lcd screen and charged me $300 dollars for it. I reached out immediately and told him what was going on he said he'd order the parts and they'd be here on Tuesday the 5th, I reached out and asked for an update he said fedex messed up the timing of delivery and it'll be here on Wednesday the 6th(still in may). I reached out again on Wednesday from a different phone number I immediately got a response for a quote because he thought he had a new victim. I told him who I was and asked for an update only to be ghosted. Please do not go to this person if you care about genuine parts and service. I will admit he "fixed" the phone fairly quick but skimped out on cheap Chinese parts for a better profit whilst costing me more . Tisk tisk tisk.

Forced to use this company by Assurant for a screen repair. Drove a long way due to Assurant has no…read moreother service providers nearby. We live in the mid cities and had to drive to Burleson TX. Screen repaired and now the phone doesn't worked where it worked before. Cannot hear anyone speaking. So the audio was damaged during their repair. Now I have to bring it back there so they can maybe fix what they b broke or it just goes down hill from there. Assurant offers nothing else. Just keep taking it back. I'm canceling the phone service and insurance as I will not deal with Assurant again. They do not provide adequate service options for what you pay.

****** AVOID AT All COSTS ******…read more My daughter dropped her MacBook Pro and we brought it here to have the screen replaced. The service seemed okay and we got the computer back a week or so later. She picked the laptop up on a Saturday and used it on Monday at school. She said it didn't seem like it was working properly but the screen was on so she was at least able to do her work. The following day when she arrived at school, the screen would not work. She tried to turn it on and heard the boot sounds but no display. It took us two weeks to make time to bring it back for them to fix and when arriving, the representative just tried to say she must have dropped it again. She literally only used it for 1 day and instead of honoring their work, he was trying to tell me that we would have to replace it again. I was very angry with them and took the laptop and left. I will never be back and recommend that no one else do business here again!

I went to the Apple Store they told me it would be two hours before somebody could see me my phone…read morewas not working at all I came over and And this gentleman made my day. Sunday afternoon at 4 o'clock he is in here working as happy as he could be and got my phone to turn on. I am very thankful for this place and for this gentleman

From the owner: CellPhone ER is Ft. Worth's most reliable repair shop here to service even your most difficult cell…read morephone needs. Whether you have a cracked screen, water damage, need a screen replacement, or want to sell your current cell phone; CellPhone ER is the one-stop shop for all your cellular inquiries. Give us a call at (817) 349-3150 to get your devices back up and running as soon as possible!

I didn't use the service but he gave up front estimate based on the information I provided…read more Seems pretty honest and up front to me.

Fast, friendly, efficient, and he offers great prices!…read more This guy knows what he's doing! He cleaned a console I got second hand that was from a smokers home. Now you can't even tell, it looks and smells brand spanking new. Highly recommend giving him the opportunity if you're in need of help with your electronics! I will be sending friends his way if they are in need. Brandon is THE guy!

I had a really great experience with CPR Cell Phone repair. Neil did such a wonderful job being…read morepatient even the my phone company spectrum didnt make it easy. He let me use his personal phone 3x to call customer service. Very laid back kind guy. Zack had my phone fixed in less the 20 min. Shop is very clean and feels welcoming. Thanks, Neil and Zack

DO NOT GET YOUR PHONE FIXED HERE!! I took my iPhone 14 in…read morefor a $25 diagnostic because it wouldn't power on. During this "diagnostic," zach broke my front glass. He claimed "it happens often" and said he'd replace it for free, but I never authorized him to even open the phone to that extent. I had insurance that would have covered a proper repair; I was only there for the diagnostic. By the time I arrived, he had already installed a new battery and a cheap screen without my consent. The craftsmanship is awful: the glass protrudes so far out it doesn't even fit in my case anymore. It's puffing right where the battery is located, why is a brand new battery already swelling? On top of the bad install, they used the cheapest aftermarket screen on the market (it costs $36 ), yet they charge near $200. That is an 82% profit margin for a screen that is barely responsive and looks grey. Their website claims they warranty FAULTY CRAFTSMANSHIP, but zach did everything possible to dodge that warranty. I paid $184 for them to break my phone further and hand me back a device with significantly less value. If you have a high odds of shattering phones during a simple diagnostic, customers should be told that upfront. Don't trust them with your device unless you want it returned in worse condition than when you brought it in. I have included similar experiences below.

Very knowledgeable and helpful. Even though he couldn't bring my laptop back to life, he certainly…read moretried! He was able to explain the situation in great detail and never charged me for anything since he couldn't get it working, he's a stand up guy.

Couldn't recommend this business more! Visited a couple of other computer local computer repair…read moreshops on my way to this one, hoping to get quotes on my Laptop that wouldn't boot up. The first two I visited didn't even take time to look at it, they just said "your hard drive is broken" and quoted me hundreds of dollars. When I walked into Fix It Planet I was greeted by their friendly staff, then John took 10 minutes to open up my laptop and run some diagnostic tests, turns out the other shops were wrong. They got my computer fixed up in a day, and gave the best customer service possible along the way! I'm never taking a device anywhere else!

Stopped in needed a little help with my account. Daniel Noah and Dakota were awesome. Thanks guys…read morefor being so awesome.

Ever wonder why they have only one star? It's because they are liars. Don't believe the story about…read moretaking care of your Apple product in house. You will still need to go to Apple to get resolution. These people suck.