We were surprised to discover that Jim's Service was a business operated out of his house, but we…read morewere very impressed with the results! Both of our laptops were fixed with 2-3 days on the week of Christmas, and the time was flexible for us to drop off and pick up the materials. Highly recommended!

From the owner: Jim can reset your computer or laptop to Factory settings..read more

As a senior with an old Windows 7, I can download more malware and viruses than anyone. So, the…read morewhole thing finally went blue screen and would not even shut off. Oops. Well, Gina came out. Sure its a $100 for a visit and an hourly rate also, but cheaper than buying a new computer and certainly better than trying to learn Windows 10 at my age! She is so smart and computer savvy. I'm jealous of her skills. She came to the house and helped. Thank goodness it is on-site because I couldn't tote the big old computer tower, etc. anywhere. What a find!

Gina and her great team got our computer back up and running perfectly. She also took time to…read moreadvise us on better maintenance software for daily use. Make an appointment for them to come to your home or drop off your machine with confidence - they will get the job done right. We will be using them when we are ready to upgrade.

I didn't use the service but he gave up front estimate based on the information I provided…read more Seems pretty honest and up front to me.

Fast, friendly, efficient, and he offers great prices!…read more This guy knows what he's doing! He cleaned a console I got second hand that was from a smokers home. Now you can't even tell, it looks and smells brand spanking new. Highly recommend giving him the opportunity if you're in need of help with your electronics! I will be sending friends his way if they are in need. Brandon is THE guy!

Wonderful family owned small business! Prompt response and delivery and provided great…read morerecommendations to keep my laptop in good condition! Owner went above and beyond in taking a look at our printer (when he was initially only asked to look at one laptop). Great Service and Customer Support!

From the owner: Have an electronic? Have an issue? Let our Z Techs handle it for you. read more

I am dependent on technology but baffled by much of it. [Not a good combination.] So, I desperately…read morehoped to find a local source of help for the inevitable trials and tribulations of being a tech-dork in the computer age. I was sorely disappointed until I found DFWnerdherd. Zack did a GREAT job on my laptop, which needed a new DC jack, among other things.. He was punctual--and flexible about my midterms--and he even fixed the damage from a previous "repair" without saying anything bad about the previous "repairer." Having researched sending off the computer for repair AND several services in the area, I can state that his prices are VERY reasonable. I will use DFW Nerd Herd for any tech issues I have from now on.

I had water damage on a mac OS Sierra, the whole screen was blacked out but laptop was still…read moreoperative. I called for a repair and was contacted 2-2 1/2 hours later, after I had already driven to a UPS and was told it was a drop off location vs. an actual store. Apple store gave me a better estimate than this guy. I wasted my time and gas, not to mention I had to post this THREE TIMES in the hopes to save someone else the trouble.

Very knowledgeable and helpful. Even though he couldn't bring my laptop back to life, he certainly…read moretried! He was able to explain the situation in great detail and never charged me for anything since he couldn't get it working, he's a stand up guy.

Couldn't recommend this business more! Visited a couple of other computer local computer repair…read moreshops on my way to this one, hoping to get quotes on my Laptop that wouldn't boot up. The first two I visited didn't even take time to look at it, they just said "your hard drive is broken" and quoted me hundreds of dollars. When I walked into Fix It Planet I was greeted by their friendly staff, then John took 10 minutes to open up my laptop and run some diagnostic tests, turns out the other shops were wrong. They got my computer fixed up in a day, and gave the best customer service possible along the way! I'm never taking a device anywhere else!

Peter is honest and knows what he is doing. He has worked on my computers since he has opened. It…read moreis not cheap but quality never is. He on time and very communitive. I have no problem recommended him. I sure have never used anyone any better or as good as him. Feel free to use my name with him, for whatever it is worth.

Refused to help when learned computer was custom made. Useless. On the other hand, Smarthands did a…read moreterrific job.

I truly can't say enough good things about Cyber Clinic Tech Support located at 5420 East US Hwy…read more377. I went to them for years when they were located on Morgan St. Kevin Thomas has always made me feel comfortable when explaining things about my computer even though I wasn't always familiar with the language. He was always patient and wanted to make sure I understood completely the issue my computer was having. They are always honest and fair with their prices. They are good people! I highly recommend them!

I moved to Granbury from Fort Worth and did not know where…read moreto go to fix the problems I was having with my laptop pc. Luckily, I found Cyber Clinic in a google search. For one reasonable price Michael fixed the issues I was having, plus did a complete tune up on my machine, installed new software I needed to update and pointed out and fixed some problems I did not know I had. All in a timely way. A week or so later I was having a different problem and called again. For no additional cost the issue was remotely solved. Any issues that came up within 14 days of service were covered. I paid less than I thought I'd have to pay and was very pleased with the service I received. Glad I found them.

These guys are great! VERY personal, friendly, and helpful. Helped repair liquid damage and replace…read moremy battery -- my Macbook with Retina display is a pain to take apart, and they had no problem. We had a little fiasco with the original battery that was shipped, but they were extremely apologetic (even though it wasn't even their fault). If the Apple Store won't repair your computer due to liquid damage, these guys should be your next stop!

Highly recommend this place. I had issues with my laptop and Robert fixed them. He made sure…read moreeverything worked before I left the building. Great, knowledgeable guy!

I thought I might have really damaged my phone trying to recharge it, but Zach found the problem…read moreand quickly repaired it! He saved the day...I thought I was going to end up buying a new phone! I am very pleased with the service, friendly demeanor and professionalism!!

DO NOT GET YOUR PHONE FIXED HERE!! I took my iPhone 14 in…read morefor a $25 diagnostic because it wouldn't power on. During this "diagnostic," zach broke my front glass. He claimed "it happens often" and said he'd replace it for free, but I never authorized him to even open the phone to that extent. I had insurance that would have covered a proper repair; I was only there for the diagnostic. By the time I arrived, he had already installed a new battery and a cheap screen without my consent. The craftsmanship is awful: the glass protrudes so far out it doesn't even fit in my case anymore. It's puffing right where the battery is located, why is a brand new battery already swelling? On top of the bad install, they used the cheapest aftermarket screen on the market (it costs $36 ), yet they charge near $200. That is an 82% profit margin for a screen that is barely responsive and looks grey. Their website claims they warranty FAULTY CRAFTSMANSHIP, but zach did everything possible to dodge that warranty. I paid $184 for them to break my phone further and hand me back a device with significantly less value. If you have a high odds of shattering phones during a simple diagnostic, customers should be told that upfront. Don't trust them with your device unless you want it returned in worse condition than when you brought it in. I have included similar experiences below.