Josh fixed my phone a couple of years back, no issues after quality job. I've recommended a few…read morefriends to him and all have had quality repairs. Recently cracked my screen and went to get fixed same day. Best prices for the quality repair beats every place I checked. I know who I trust and will continue to recommend for phone repairs.

Lie, cheat and steal. Period. If people want to know the truth about this store, message me and I…read morewould be happy to share the story of what happened with the repair shop . Joshua nor Lloyd ( the owner) do not care about doing right by their consumers. We are owed $325 and until I see it, I will make sure every TCU student and family member knows to steer clear of this sketchy establishment. We love Fort Worth and have had nothing but good experiences - until now. It's not about the money, it's about the honesty. Taking advantage of a 19 year old girl who you know needs her phone to work, is absolutely despicable . In addition, assuming my college student has nothing productive to do, and I quote "she can come back to the store she has nothing going on," is gross. She is a scholar student who also has two jobs. No wonder your business is run this way. Next up - Tcu parents page via Facebook. We may have been screwed by I won't let another Tcu family. Go straight to Apple Store next time. Or Fixi shop on Montgomery

Peter is honest and knows what he is doing. He has worked on my computers since he has opened. It…read moreis not cheap but quality never is. He on time and very communitive. I have no problem recommended him. I sure have never used anyone any better or as good as him. Feel free to use my name with him, for whatever it is worth.

Refused to help when learned computer was custom made. Useless. On the other hand, Smarthands did a…read moreterrific job.

Like, I told the owner, maybe my cracked screen was a blessing!! My screen looks and feels great!…read moreThe customer service was personable, amazing, and welcoming!! He was fast with responding to me when I messaged him on Yelp and both gentleman were very professional!! I also loved the location of their atore, because being a newbie to the Fort Worth area I had the opportunity to explore the mall while my phone was being repaired! The owner even gave me a bit of background info. on the mall and told me what I could expect to find when I went on my voyage!! Needless to say this will be my go to phone doctor shop!!

I have never been to a phone repair company quite like this. The friendliness and attention to…read moredetail and quality of care that they provided was high above standard. The pricing was spectacular, and they did not try to press any other services on me or anything like that. Fantastic customer service!

I thought I might have really damaged my phone trying to recharge it, but Zach found the problem…read moreand quickly repaired it! He saved the day...I thought I was going to end up buying a new phone! I am very pleased with the service, friendly demeanor and professionalism!!

DO NOT GET YOUR PHONE FIXED HERE!! I took my iPhone 14 in…read morefor a $25 diagnostic because it wouldn't power on. During this "diagnostic," zach broke my front glass. He claimed "it happens often" and said he'd replace it for free, but I never authorized him to even open the phone to that extent. I had insurance that would have covered a proper repair; I was only there for the diagnostic. By the time I arrived, he had already installed a new battery and a cheap screen without my consent. The craftsmanship is awful: the glass protrudes so far out it doesn't even fit in my case anymore. It's puffing right where the battery is located, why is a brand new battery already swelling? On top of the bad install, they used the cheapest aftermarket screen on the market (it costs $36 ), yet they charge near $200. That is an 82% profit margin for a screen that is barely responsive and looks grey. Their website claims they warranty FAULTY CRAFTSMANSHIP, but zach did everything possible to dodge that warranty. I paid $184 for them to break my phone further and hand me back a device with significantly less value. If you have a high odds of shattering phones during a simple diagnostic, customers should be told that upfront. Don't trust them with your device unless you want it returned in worse condition than when you brought it in. I have included similar experiences below.

they fixed the phone in 15 minutes, Added a screen…read moreprotector as a bonus! they were open on a weekend! During Covid it's hard for small businesses but they covered the customers area with protective liners. I needed to repair my iPhone 11 and it was quick! Thanks

The young man that fixed my phone was able to do it immediately. I had terrible cracks on my screen…read moreand he replaced it. He charged me $100 which I thought was fair as I had checked other places.

Couldn't recommend this business more! Visited a couple of other computer local computer repair…read moreshops on my way to this one, hoping to get quotes on my Laptop that wouldn't boot up. The first two I visited didn't even take time to look at it, they just said "your hard drive is broken" and quoted me hundreds of dollars. When I walked into Fix It Planet I was greeted by their friendly staff, then John took 10 minutes to open up my laptop and run some diagnostic tests, turns out the other shops were wrong. They got my computer fixed up in a day, and gave the best customer service possible along the way! I'm never taking a device anywhere else!

Very knowledgeable and helpful. Even though he couldn't bring my laptop back to life, he certainly…read moretried! He was able to explain the situation in great detail and never charged me for anything since he couldn't get it working, he's a stand up guy.

I went to the Apple Store they told me it would be two hours before somebody could see me my phone…read morewas not working at all I came over and And this gentleman made my day. Sunday afternoon at 4 o'clock he is in here working as happy as he could be and got my phone to turn on. I am very thankful for this place and for this gentleman

From the owner: CellPhone ER is Ft. Worth's most reliable repair shop here to service even your most difficult cell…read morephone needs. Whether you have a cracked screen, water damage, need a screen replacement, or want to sell your current cell phone; CellPhone ER is the one-stop shop for all your cellular inquiries. Give us a call at (817) 349-3150 to get your devices back up and running as soon as possible!

Super friendly, great communication and gets the job done quick I would definitely recommendread more

Amazing service! Will definitely be back! He fixed my battery and I haven't had any issues with it…read more I will be back to repair more phones

Very satisfied with Fort Phone Repair and their services! Emmanuel was very friendly and fixed my…read moreiPhone X screen. Their work comes with a warranty as well which is nice! We had some work done by a place in the mall and the phone basically stopped working by the time we got home. So it's nice to know if something goes wrong with the phone we can bring it tight back.

From the owner: $15 Off repairs over $89.99read more

Update to previous review: Short story is that I dropped…read moreoff my wife's phone and paid the fee. But unexpectedly she picked it up and paid again in the process. We never talked about it. The next day I got a call from Chow to the effect "I did not realize I charged y'all twice, sorry. Look for the refund on your card." Can't say how rare it is these days to find excellent service, fair prices AND honesty. Chow delivered all three. Thank you again Chow, you are the MAN!

Helped me with my iPad! Something got stuck in the port so I couldn't charge it. No matter what I…read moredid I couldn't remove it. Im an Artist so no iPad means I can't do my job... he fixed it in 1:30 sec tops! Thanks To them they saved me money from having to get the iPad port replaced!