Refused to help when learned computer was custom made. Useless. On the other hand, Smarthands did a…read moreterrific job.

Got a quote from them via yelp with a very quick response time. I was even able to come in for an…read moreiPhone 8 Plus screen repair that same day. They were very friendly, quick (phone was done within an hour), and affordable. I would highly recommend.

I have never been to a phone repair company quite like this. The friendliness and attention to…read moredetail and quality of care that they provided was high above standard. The pricing was spectacular, and they did not try to press any other services on me or anything like that. Fantastic customer service!

Worst phone repair shop ever. I brought my phone here and they gave it back to me blacked out, not…read moreworking. It was working prior to me arriving and when I left I was without an operating phone. Mind you I brought it back to them after they were supposed to fix it and then it had more problems.

I thought I might have really damaged my phone trying to recharge it, but Zach found the problem…read moreand quickly repaired it! He saved the day...I thought I was going to end up buying a new phone! I am very pleased with the service, friendly demeanor and professionalism!!

DO NOT GET YOUR PHONE FIXED HERE!! I took my iPhone 14 in…read morefor a $25 diagnostic because it wouldn't power on. During this "diagnostic," zach broke my front glass. He claimed "it happens often" and said he'd replace it for free, but I never authorized him to even open the phone to that extent. I had insurance that would have covered a proper repair; I was only there for the diagnostic. By the time I arrived, he had already installed a new battery and a cheap screen without my consent. The craftsmanship is awful: the glass protrudes so far out it doesn't even fit in my case anymore. It's puffing right where the battery is located, why is a brand new battery already swelling? On top of the bad install, they used the cheapest aftermarket screen on the market (it costs $36 ), yet they charge near $200. That is an 82% profit margin for a screen that is barely responsive and looks grey. Their website claims they warranty FAULTY CRAFTSMANSHIP, but zach did everything possible to dodge that warranty. I paid $184 for them to break my phone further and hand me back a device with significantly less value. If you have a high odds of shattering phones during a simple diagnostic, customers should be told that upfront. Don't trust them with your device unless you want it returned in worse condition than when you brought it in. I have included similar experiences below.

I needed a battery replaced, but my screen was cracked. Josh was super honest about the fact that…read moreif he replaced the battery, the screen would get worse and be unusable. The repair would be more than the phone was worth. They didn't get my business today, but when I need something done, they'll definitely get it in the future. His integrity means I'll always go back to them!

I had the stupid Ideal of placing my phone on top of the fridge while I putting groceries away…read more. Of course forgot it was there open the fridge door n BAM!!! PHONE WENT FLYING . set up a same day appointment. Phone was in by 12 and out by 4:30pm. Very satisfied the screen looked great again. Thanks

they fixed the phone in 15 minutes, Added a screen…read moreprotector as a bonus! they were open on a weekend! During Covid it's hard for small businesses but they covered the customers area with protective liners. I needed to repair my iPhone 11 and it was quick! Thanks

The young man that fixed my phone was able to do it immediately. I had terrible cracks on my screen…read moreand he replaced it. He charged me $100 which I thought was fair as I had checked other places.

Very knowledgeable and helpful. Even though he couldn't bring my laptop back to life, he certainly…read moretried! He was able to explain the situation in great detail and never charged me for anything since he couldn't get it working, he's a stand up guy.

Couldn't recommend this business more! Visited a couple of other computer local computer repair…read moreshops on my way to this one, hoping to get quotes on my Laptop that wouldn't boot up. The first two I visited didn't even take time to look at it, they just said "your hard drive is broken" and quoted me hundreds of dollars. When I walked into Fix It Planet I was greeted by their friendly staff, then John took 10 minutes to open up my laptop and run some diagnostic tests, turns out the other shops were wrong. They got my computer fixed up in a day, and gave the best customer service possible along the way! I'm never taking a device anywhere else!

I went to the Apple Store they told me it would be two hours before somebody could see me my phone…read morewas not working at all I came over and And this gentleman made my day. Sunday afternoon at 4 o'clock he is in here working as happy as he could be and got my phone to turn on. I am very thankful for this place and for this gentleman

From the owner: CellPhone ER is Ft. Worth's most reliable repair shop here to service even your most difficult cell…read morephone needs. Whether you have a cracked screen, water damage, need a screen replacement, or want to sell your current cell phone; CellPhone ER is the one-stop shop for all your cellular inquiries. Give us a call at (817) 349-3150 to get your devices back up and running as soon as possible!

Amazing service! Will definitely be back! He fixed my battery and I haven't had any issues with it…read more I will be back to repair more phones

Andrew was responsive, accessible, and did my iPad screen repair quickly while doing a quality job…read more- at an affordable cost!!! Thank you, Mobile Repair Labs!!