Just left the best and most affordable iPhone Repair Store. I tend to break phones a lot, so I come here often. I've never had a problem with Derik or his tech, the both of them are super welcoming as soon as you enter the door. I can't help but smile seeing my phone come back to life. Today I worked with Derik, as expected, I was greeted upon entry, asked how I could be helped, I told him my budget and he worked with me to fit it. Before examining my phone, he asked if I'd sign the waiver (as most phone repair shops do) and I did. Once he began the repair, he began explaining exactly what he was doing while doing it. I'm not sure if it's just me, but I really enjoy knowing what's going on with my belongings, and he let me know exactly that. I'm a talkative one, so I kept a conversation. If you're not like me, there's no reason to worry, while you wait, there is free WIFI and TV to watch. Having been a repeat customer, I found it hard to accept some recent reviews I read. Unlike a few people in this world, I understand when a phone is beyond repair. I've had nothing but great experiences and satisfaction here. For that, I'll continue breaking phones and continue to go only here. Thank you so much Derik! read more

Took me right in! Good as new & MUCH more affordable than local competitors for the same quality iPhone 14 screen that I needed. Turn around time realistic and efficient :) Kind Service too. read more

I had water damage on my iPhone. It was in an endless loop of trying to reboot. Neither Apple nor Best Buy would even try to fix it. I was about to lose all my data. Within an hour Gretchen at BURLESON iPhone repair had my phone rebooted and was backing up the data. She saved me an incredible amount of heartache and trouble through her efforts. I recommend this business highly! read more

I shattered my screen. Like, obliterated it. It was bad. So in a rush I searched for screen repairs and found that these guys replace it in less than an hour and has a lifetime guarantee, so I'm like sounds good. Plus the price to replace it was about half of what the apple store would be. So when I got there the guy who replaced my screen was very friendly and professional and replaced the screen in about 30 minutes. The experience with the store was absolutely as expected. They were great. The problem I had was the actual screen they use is TERRIBLE. The ambient light sensor didn't work, the brightness itself was very low even with brightness turned all the way up. And on the bottom right of the screen there was a bright spot that was always there, it bugged me but I kinda just got used to it. As time went on the screen became less and and less responsive. To the point that I couldn't even use it. I would be reading a text and all of a sudden random keys would be clicking like I was typing and I wasn't even touching the screen. It was just terrible. I thought about going back to get it replaced again but then I cracked it again, which was very small fall. Seemed to have broken rather too easy honestly. So I just went to the apple store and had it replaced there and I couldn't have been happier with the official screen from apple TLDR; Great employees, but they need to use better screens. read more

DO NOT GO HERE!!!!! First off, their screens are not authorized by Apple! They replaced my screen and in 1 day it was completely screwed up. Have to restart my phone constantly to get it back right. Called the next day to let them know it was defective, says lifetime warranty but then they will fine a micro tiny scratch that has to be seen under a light and refuses to give money back or new screen! The owner is a complete and total crook and very very very rude!!!! Said the only way to settle was he was walk out with no screen on my phone or to pay for a new one! If you have an IPHONE, DO NOT USE!!!!!!! read more

She replaced my screen really fast and now it's back to new i am glad i did this instead of getting a new phone

They were quick to fix my cracked screen, and I even bought a protective case and screen protector from them, which they installed when they fixed my phone. The guy even tells me, "bring it back in if it starts glitching." Less than 45 days later, my new screen is glitching, making my phone almost unusable. I take my phone and the receipt to them...guy spends 10 minutes looking at it trying to find a reason not to fix it...uses special lighting and has to search really hard...then he miraculously finds a microscopic something that disqualifies him from honoring his work...such a shame. I thought this place was reputable...terrible customer service. He's prompt to reach out, which is good, but wanted more $ for a new screen. There's literally NOTHING wrong with the screen that he put on there....it just glitches constantly....it had the shockproof case and screen protector THEY installed...yet he still does not honor his "lifetime warranty." It was literally 45 days later...ugh. Very poor (and expensive) experience for me. Save your time and money and let Apple fix it right. read more

Quick and cheap quality repair! Friendly service! I walked in for the repair and he fixed it right away in 10 mins or less!! Very happy I chose this location to fix my phone screen so quickly!! I also purchased a tempered glass screen protector which they only sell the best, 9H grade! I could've also gotten a case for only $10 more! read more

I found the shop with ease, the staff is friendly and the prices are reasonable. Highly recommend this very easy, quick solution to any iPhone issue!! read more

I don't not recommend Burleson iPhone Repair. I took my iPad on Sunday May 10th to repair a cracked screen. I was told that the owner is the only one that works on iPads and he would be in Monday or Tuesday to work on the iPads and get them done. I was told there were 2 iPads in front of mine. I called Wednesday and I was told it was not ready yet but they would call the owner to get an update. I never heard back from anyone. I called back on Friday and spoke to a young lady. I was told the same thing and I never received a call back like I requested. I called today Sunday May 17th and I was told the same thing yet again...that my iPad was still not ready. That the owner has multiple businesses and is very busy and has not had time to work on my iPad. (How is that my problem or my fault?) Within 7 days I received no communication from anyone at Burleson iPhone Repair, even after I requested an update and a call back twice. So I asked for the owners phone number. He told me a completely different story. That he worked on 7 iPads during the week and 3 iPads he had defective screens for so he had to order new parts for them, that my iPad was 'probably' one of those 3. He said the parts he ordered are coming from China and they could take up to two weeks or longer. Again, none of that was reported to me. AT ALL. The owner told me I had two options, wait 2 weeks or more until he received more parts from China or just pick up my iPad. This place has a horrible customer service and horrible communication skills. Save your self time and a headache and take your devices elsewhere!!! read more

I have been here three times and left happy every time! First time for a proximity censor, second cracked screen and most recently a clogged earpiece speaker. They have always taken great care of us at a reasonable price. I only recommend this place! read more

I have used them several times without issue. However, this time I had a screen replaced. When we got home and tried to charge the phone, the charging port didn't work. It didn't slowly have trouble, it was instant. When I contacted them, they said one doesn't have anything to don with the other. They had just replaced the charging port less than a year ago. There is no way it just stopped working as soon as we got it back. I hoped they would step up and take responsibility but all they did was offer $5 off. read more